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Cons: "Food need to be improved"

Pros: "No thank"
Cons: "Baaad"

Cons: "Business class boarding could have been more organized. Was sent to the gate too early from lounge"

Cons: "The entertainment unit was constantly malfunctioning"

Cons: "They should giving out headphones for business class to use the entertainment system"

Cons: "No entertainment facilities available even in business class"

Cons: "Better range of entertainment as the options were a bit dated and mediocre"

Cons: "Felt more like a domestic flight than an international"

Cons: "the food could have been nicer"

Pros: "Luggage allowance."

Pros: "The food"
Cons: "I was given a window seat but without a window. I felt I cannot breath. I saw many empty seats around"

Cons: "Better treatment of luggage. Better business class service. Food was poor."

Cons: "Did not departure on time"

Pros: "The crew was excellent, however I had a very serious problem upon checking in as I DISCOVERED AM NOT ALLOWED A SINGLE KG OF LUGGAGE.THE AIRLINE ASKED ME TO INFORM THE AGENT WHO DID NOT MAKE IT CLEAR WHEN I WAS BUYING THE TICKET.THAT HAS COST ME A LOT OF ANXIETY AND BIG$$"
Cons: "TICKETS ON SALE THAT HAS NOT LUGGAGE MUST BE CLEARLY STATED THAT NO LUGGAGE ALLOWED"

Pros: "Everything was good about this flight"
Cons: "They need to have at least 5 to 10 vegetarian meal on board."

Cons: "I was incorrectly charged credit card fees by BudgetAir as I paid via debit card and they never replied to my emails or answered the phone. This caused stress as my bank account went overdrawn. Cannot recommend BudgetAir at all. Appalling lack of customer service. Avoid like the plague!"

Pros: "Boarding was organized"
Cons: "Vegetarian food wasn’t great"

Pros: "Smooth process all the way from check in to seating to disembarkation"
Cons: "none"

Pros: "The flight was on time."
Cons: "Bathrooms could be cleaner."

Cons: "lost my luggage"

Cons: "lost my luggage. after they found it, they took a week to deliver. no response to my claim for compensation"

Cons: "It was delayed by 15mins due to heavy rain but it was OK as everything else was on point"

Cons: "Feel airline maintenance is slipping second flight in a week where they have tv trouble"

Pros: "YES"
Cons: "Toilets should never be wet."

Pros: "the crew was flexible enough to allow change of seat to emergency exit after takeoff. Some of the crew are friendly, but not all."
Cons: "the seats. I am 5'9 tall and my knees are touching the seat in front of me. Entertainment system needs to be upgraded. Food is so-so. Overall, MH flights, not just this recent one was just what was expected as the bare minimum."

Cons: "The KUL to DPS leg was on one of the oldest planes I’ve flown. A 737 with no seat back screens. They handed out 2 inch thick “tablets” in Business class, with no touch screen and only a handful of 10 year old movies."

Pros: "Economy seats arent different from other airlines. Flight was good in general"
Cons: "Transfer desk was hard to find for first timers. Send "ask me" staffs to greet on arrival for connecting passengers or info board will help."

Pros: "Everything was really good"
Cons: "But the flight left and arrived 30 minn late!"

Cons: "aircraft a bit old and my remote control was broken, lunckily my next seat was not occupied, so I can move to next seat and the seat a bit old and decline angle so limit. if compare with business class seat of other airlines, it's a bit not up to standard."

Pros: "Amazing plane, latest technology, great customer service, clean bathrooms at all time. It was a 5 star experience, friendly hostess’s and friendly & helpful staff"

Pros: "Amazing plane, latest technology, great customer service, clean bathrooms at all time. It was an excellent experience The seats were so comfortable as well, and the customer service on and off the plane was amazing"

Pros: "Friendly staff, smooth ride, easy boarding"

Pros: "Everimg went smoothly, from check in to boarding and flight. The ground and flight crew were helpful."
Cons: "Nothing for this trip"

Pros: "Nothing"
Cons: "Changed gates 3 times . No one knew what was going on. Late flight. Request for wheel chair not fulfilled. Very tight transfer. Very far to another gate when transiting from kL to Yangon. Ridiculously far. My first n last time with Malaysia airlines."

Cons: "Connecting Time"

Pros: "Pleasant steward"
Cons: "Delayed and waste time at Jakarta airport"

Pros: "Crew on board did their best."
Cons: "Because of an accident at Manila, all flights were delayed. This can happen, but the information provided by ground staff was far below standard. I assume they have procedures in place to inform passengers, and to make any estimations and guidance on what to do next. Absolutely no courtesy for passengers with connecting flights with different airliners. Usually, MH is a professional organisation, but this was an all time low in their service. Sorry."

Cons: "Food Seats cramped"

Pros: "Overall is great"
Cons: "None"

Pros: "Food provided in Mumbai to KL flight was satisfactory."
Cons: "In flight from Mumbai to KL, requested orange juice was never served. Insufficient toilets in aircraft. Appeared that toilet numbers were compromised with additional seats so to gain more profit. Also toilets far away from the seats. Long queues 3 x 3 seating arrangement is hopeless for 5 hour journey as person at window needs to disturb both middle and aisle seat holder."

Pros: "Friendly crews"
Cons: "Seat allocation was not proper for maximum comfort as flight wasn’t full"

Pros: "Nice thick comfortable blankets. Delicious food."

Cons: "All good, short flight"

Pros: "The crew was very pleasant and professional. . The food bland but warm. But the seats were microscopic"
Cons: "Seats were tiny. My knees pressed to seat in front of me. I’m 73 inches tall"

Cons: "Incorrect information of boarding gate."

Pros: "There were choices of foods. I really liked the fact that they considered Korean natives as they gave kimchi together with their dishes. Attendants were polite and kind. 30kg allowance is a great merit too."
Cons: "Frequent delays in flights and changes in timings. There were many passengers and it's quite hard to carry my carrier through the alley. The foods may be in variety but did not taste very nice."

Cons: "Prebooking a seat with Malaysian Airlines requires calling KL office which is always busy. It costs a lot if calling from the US, in addition to paying for the seats. It really turned me off."

Pros: "Easy and efficient boarding"
Cons: "Too hot onboard"

Pros: "Food"
Cons: "Temperature was very low."