We are glad to have used China Airlines for our trip. Continue the good service! Thank you!
The flat bed full lying position is not comfortable at all, this could be improved, it is at an awkward position which i dont have the same issues with other airlines business class.
I love my Delta crew, they were so welcoming and helpful.
I absolutely loved my flight from Taipei to LAX. I was originally assigned to a different seat, however one of the stewardess noticed I was uncomfortable in my seat. She offered to move me to a more comfortable setting. Although she didn’t have to do what she did, I am more than grateful and thankful for her doing so. My longer flight felt much more comfortable, just by her taking notice. I really appreciate her.
Overall was a lovely experience. The crew were kind and courteous throughout the entire flight.
Better organization of boarding procedures. Terrible leadership guiding people to gates.
China Airlines crews are very excellent doing their job. Very friendly and hardworking. I will always choose China Airlines over and over. Thank you all for making my flight comfortable. God bless to all the staff. :)
Staff was so nice and very helpful with directions aswell!
Most relaxing long distance flight I have been on. And I have flown on many.
It was our first time flying with China Airlines and had a very nice experience. The airline staff & crews both on the ground and air were very nice. Food on the plane was very good. Will recommend it to family and friends.
We boarded late. The crew at the airport was dismissive. The seat cushion on the plane was uncomfortable.
I dread trans-Pacific flights. They are very long. This was my first time on Universal, and it was my best crossing ever. The staff were professional, the hospitality was great, and the food was delicious. The entertainment system filled the long flight hours. I will seek out Universal flights from now onwards. 🙂
Not the fault of United—weather, reroute around weather, time sitting on tarmac, arrived couple hours late, too late for train into city necessitating a much pricier cab but weather…can’t be helped.
How cheap can Lufthansa get? Are they becoming Spirit airlines?
Flight was delayed for 5 hours because crew didn’t have enough time to rest - this seems like it could have been avoided with better scheduling. Food was not good.
Once we got in the air the pilot made up some of the time of the delay. So that was really nice.
The pilots were late and it made us 1 hour late. The meat was tough and bok choy was also tough.
The woman gate agent in Phoenix was none too sympathetic about my check-in process as I am relatively new with using apps. I almost did not get on because she said I did not check-in. I thought I had via Kayak where I purchased a very expensive ticket. Lesson learned but to be told I may not get on as a matter of factly was difficult to hear.
They changed my seats after I checked in and I was stressed from the time I saw that information until just before boarding, when the gate attendant fixed it, but it shouldn't have happened. And if it couldn't be prevented, then the people on the phone I spoke with should have done something to help, which they did not, nor did they offer me compensation, just meaningless apologies.
Very comfortable (upgraded to business class). The audio on my screen didn’t work, but I managed to play the audio through my phone while watching the screen.
