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I payed for extra leg room but in last moment my seating place was changed and i got standard one seat. Staff was not able to do anything , so was very disappointed because of this.

They lost the baggage and said it was deleted from the system. I had baggage tag so was able to file the complaint but there was no PIR number and update so far

It was very relaxing and staff were very quick to attend to any requests.

Very disappointed to not have lounge access The shorter flight seats were uncomfortable

Seats were very comfortable and the staff too was very friendly.

Food quality and varites were very minimum. Surprised to have no desserts. Business class tickets should have lounge access and seats selection. They should be allowed to board while people with wheel chair, secial assistance and family with childrem.

Early arrival. Good boarding. Deplaning this flight is very slow both coming and going. Baggage arrived quickly for Pearson

Good service. But on flight to Kochi no entertainment except in app. And no working outlets to charge phone.

Good flight. There were a few issues with the flat bed. It was some technical issues. Otherwise everything was good

The crew could have been more friendly and could have offered to make the beds. Also, Ethiad should have more vegetarian food options.