Pros: "Amazing trip Qatar airline is great"
Pros: "Gate agent gave us extra legroom after our trip to Australia in the crying baby section. No one's fault, but a difficult 14 hour flight. Thank you again for your kindness."
Pros: "Very pleasant and comfortable flight with QA."
Pros: "Amazing aircraft! Amazing crew!"
Pros: "Crew was excellent. Really helpful people."
Cons: "Seats are so tight and close to each other."
Pros: "The crew was amazing and seat very comfortable."
Cons: "If I did not have to spent night in Doha waiting for connecting flight."
Pros: "Clean, modern planes, on time, good service amd team."
Cons: "If they bump me up to First or Business class.... :p"
Pros: "Because I was in the bulkhead seat - it was good."
Cons: "My first flight arrived 30 min late which meant that my 50-minute layover was tight. But instead of holding the next plane for us, they forced us to re-book on a flight leaving 14 hours later! I was not ok with this so I pushed the issue and they put me on the flight leaving 6hrs later. :-((((("
Pros: "Great food and service. I like the short layover / transit time."
Cons: "Multiple security from Doha to Chicago. One should be sufficient."
Pros: "The supervisor has a good customer care and all the crew are so wonderful. I was so pleased. Thank you."
Pros: "Qatar Airways could not be described except a FIVE STARS airline. Great hospitality and respectful crew"
Pros: "Crew was exceptional. QSuite very comfortable."
Pros: "Good aircraft, crew attentive."
Cons: "Food was poor."
Pros: "I am very pleased to travel with Qatar airways. Qatar airways and Singapore Airlines are the best companies."
Cons: "I was a little bit annoyed with the staff at the Doha airport at the boarding gate because she did not let me get in to boardin in priority even though with my privilege club card, I do have to insist after the call for zone 1 to proceed for boarding."
Cons: "The time of flight changed 1:30 hour erlier and we did get noticed we were about to miss the flight it’s so annoying but at the end we catch it"
Cons: "Did not make this flight. How can I confirm that my ticket is still valid for the return trip?"
Cons: "I was unable to get my food preference on line days before my trip. It kept telling me to try again. Fortunately the staff was very helpful when I got on board and were able to accommodate me. I hope not to have that same problem on my return flights"
Pros: "Jain meal was quite uninteresting Flight was too packed Cabin air stale and dry"
Cons: "My seat would not go back. The food was all carbohydrates and quite cool instead of warm. There was only one tiny piece of chicken in chicken roll."
Pros: "price, comfort, food"
Cons: "arrived late, causing connection stress"
Pros: "I was already travelling 5000km so I didn't notice anything"
Cons: "Turbulences ... but it's ok."
Pros: "Food, entertainment options, comfortable seats, warm blankets"
Pros: "There is a reason Qatar was ranked the best airlines last year. From service that was above and beyond, whether on the plane or in the airport and lounges. The nicest and most attentive people. Outstanding menus and comfort on the plane."
Pros: "Food was good. Quick response to call"
Cons: "Toilet wasnt clean enough. Not offered water regularly"
Cons: "They cancelled my trip"
Pros: "Philadelphia-Doha was excellent and noticeably better than Doha-Bangkok. ood, service, condition of aircraft were all better in the PHL-Doha leg. I have done the trip a few times now so it is not a fluke. Odd that the Doha food (and I usually get the local dishes) is very so-so. I usually only take a bite or two. Not appetizing. The Doha-BKK staff was less professional as well. The trays of the main meal were left with the passengers so long, we passengers started to bring our own trays to the galley. The plane out of Doha was very tight so passengers in economy have that sardine experience. The cup holders did not work although they would have been useful."
Pros: "the attendants were always on top of things. One of best overall flights ever."
Pros: "the room on the plane, the food, the service was all great ! I was worried about the international flight but Qatar made it a great experience!!!"
Cons: "I can't think of anything that was negitive"
Cons: "light breakfast and light snacks for an 8-hour flight? come on!"
Pros: "Flight was on time and departed as scheduled. Flight was comfortable and seats were decent. Would have liked a little bigger seats and more legroom in the economy seats"
Cons: "Food was not up to par and seats could have been a bit bigger for the economy bracket."
Pros: "Let's just say there was nothing I didn't like"
Cons: "I have no comment"
Cons: "We were packed like sardines, it was very uncomfortable. And, by the time they got to me, they were out of the fish I wanted for my meal."
Cons: "very upset about fee i was charged for overweight luggage, and the unclear wording on their sites baggage allowance rules."
Pros: "The food was the best airline food out there. Also, the regular economy seats recline more than other airlines."
Cons: "The boarding process was chaotic. There was. O system to the boarding and it made for a lot of pushing to get in line."
Pros: "Good service, good entertainment options, modern aircraft"
Pros: "Exceptional Service Great Food New Planes Overall excellent"
Pros: "Generally ok but not as good as other Middle East carriers"
Cons: "The leg room on this flight felt less generous than other carrier and the food was poor almost inedible. The aircraft (777) seemed much noiser than other aircraft I have flown on and the noise from the toilet flush could be heard 10 rows away"
Cons: "qatar airlines has some old airplanes foods are not good"
Pros: "flat bed business class seats"
Cons: "flight was delayed by more than four hours. as per the ground staff due to technical hitch but as per the pilot due to run way maintenance in COK. but there were other flights from Emirate, Jet, Ethihad all flying in and out without any issues, so doubt why only runway maintenance for QR.."
Pros: "Everything was taken care of and I never had to worry. I felt well treated, important, my things were taken care of and respected, the plane was clean and had great in flight options for food and entertainment. The staff was respectful and nice."
Pros: "Everyone on board was pleasantly and helpful and that goes a long way."
Pros: "Newer aircraft, good crew"
Cons: "Food was average. Poor movie selection"
Pros: "Very friendly flight staff."
Pros: "The food"
Cons: "My seat did not incline"
Pros: "I love the help given by ground crew in KLIA upon arrival. The crew waiting at the exit gate to make my transit quick and easy. The staff took me right to the flight gate, issue me the boarding past without me spending time to locate the transfer counter.. It was hassle free. Bravo! Please keep it up with this excellent service"
Cons: "The vegetarian food, noodle with bamboo shoot was too salty and plain."
Pros: "Crew did their best"
Cons: "Plane entertainment was outdated and poor. Plane itself is also lacking comfort"
Not the most comfortable business class out there
The on ground check in staff could have been more efficient.
Pros: "Good entertainment options"
Cons: "More beverage services"
Pros: "Entertainment always the best!!! The spacious seat and quick check in system"
Cons: "The crew can improve by more attentive and Mayb more staffs. The flight is full, they quite busy. But General is good. The food can be better options"
Pros: "Double seat on economy class upper deck"
Cons: "Food worse quality than before. No snacks as well"
Cons: "Flew airbus 380 all the way and it was super comfortable!"
Pros: "I really appreciated the upgrade"
Cons: "Best flight ever. Everything was perfect . Best crew ,"
Cons: "Not taking the blankets and headphones away 30-40 minutes before the flight landed"
Pros: "Fabulous flight and trip to Australia"
Pros: "The crew"
Cons: "The chicken option dish was overdone."
Pros: "My first flight with Emirates. Excellent all round"
Pros: "Everything was great!"
Cons: "Food was pretty bad."
Pros: "Smooth flight, courteous staff"
Cons: "Before I start my complaint I would like to say that my family and I had 6 emirates flights this year and 5 of those flights were very good and we thoroughly enjoyed our traveling with emirates but this 1 flight came out to be the worst flight of my life. I made online check-in and chose our seats and all was successful but when we reached the airport and I opened my app, it displayed that online boarding pass was not available. After moving slowly in a long queue, when I reached near boarding counters, an official checked my name in a list and informed that there was some new tax applied on us and thus I had to visit counter 5 or 6 to pay that tax. We joined the queue of counter 5 but it was not moving at all and I noticed some people being served at counter 5 who were not in the queue, thinking that counter 5 might take longer, I joined counter 6 queue where there were only 1 family and 1 passenger ahead of me, for next half hour we stood there but that queue didn't move. Finally after some time another counter called me, he confirmed that I had made online check-in. We were given boarding passes and were asked to wait for tax processing, After another 15min, we were given all papers and were requested to move to the immigration counter. After immigration when we were going through final security check, the emirates official asked me to hurry up, I showed him that the security process was going on in front of him, upon that he asked why I was late to airport, I informed him that I made online check-in and I was required to be there 90min before the flight but I was there 150min before the flight and it was in front of him how long the tax processing took, upon that he said that I should have been at the boarding counter 240min before the flight and that I should be aware of the facilities at the airport (although it was my 1st time there). I had not made any complaint on what had happened so far to anyone and I was not rude to anyone although I was with my wife and 1.5 years old son who was crying coz of warn weather and thirst, we couldn't provide him with water coz we were standing in queues all the time. But hearing such comments from Emirates official were quite unbearable but still I stayed calm and reached at the gate. When I handed over the boarding passes, I was told that my boarding pass was missing and I was quickly blamed by emirates officials that either I reached there without a boarding pass or I had lost it. When they checked in their system it showed that I was already boarded, I understood that they gave my boarding pass to someone else but they kept on saying that I had lost it and also informed the same to plane crew, then they made a manual boarding pass for me and let me pass the gate. We were the last passengers to enter the plane. When I reached at my seat, there was someone else sitting there, upon taking attendant's help, it was discovered that the passenger sitting there had my boarding pass."
Pros: "Good leg room and good service. Food decent and 380 has very good stable flight even with occcasional turbulence"
Cons: "Cannot think of anything I dint like"
Pros: "Business class on Emirates is superb. Nice cozy cubicle and lots of attention. The food was remarkably good. Really enjoyed the 16.5 hour flight. Made it very enjoyable."
Pros: "Arguably the best service I've ever had on a flight"
Cons: "Had to stop movie 20min prior to landing as I was in emergency exit row"
Pros: "The staff was excellent"
Cons: "The wet bun for a snack was terrible."
Cons: "Emirates chairs couldn't decline recline"
Pros: "No issues with flight times or boarding, flight crew were very nice and accomodating, plenty of entertainment options."
Cons: "My pre-selected meal choice was not always followed through with. I requested a vegan meal from their choices and, as is often the case, was provided with meals that included dairy products, which I can not eat."
Pros: "The crew was great and helped make it easier with young children - the entertainment for children was also very diverse - despite it being a 14 hour flight!!"
Cons: "The children meal was not wonderful. But as I only had one and two children - they shared an adult and child meal - which was okay."
Pros: "It felt comfortable."
Pros: "Very comfortable and good service aboard plane."
Cons: "Very long ride on bus from plane to terminal in DubaI. Very unusual and uncomfortable."
Pros: "A380 is spacious"
Cons: "my tablet was not flat"
Pros: "General performance is good. Maintain the timing of arrival also the departure in Dubai as well as in the Boston .crew are good."
Cons: "The food served.it should at least contains south Indian food .generally it's OK."
Cons: "Waiting for 4 hours for boarding due to silly mistake of agent for booking my ticket with wrong spelling & keep me on hold for hours & hours. will never recommend such site to others."
Pros: "The boarding process was very light and smooth . There weren't many pax though."
Cons: "A small smile by the S. Korean cabin attendant whilst conducting the service would have made the flight even more pleasant."
Cons: "Crew were very rude. Didn't stop people from being in aisles when safety say belt sign was on. Access to a bathroom was limited. Dropped food on my head. Were not available at first when another passenger took my seat. Held us in the back of the plane 20minutes after business class departed."
Pros: "Twice on this nearly 8-hour flight attendants passed through the cabin with hot cloths to clean face and hands. Very refreshing! Good food."
Cons: "This is not about the plane or the airline; rather the airport in Dubai: build better restroom facilities for your female passengers! Near gate 29 is a women's restroom with just 2 toilet stalls and one sink! Wholly inadequate for the 3-4 gates it serves."
Pros: "Their entertainment system, meals and aircraft cleanliness"
Cons: "The crew wasn't as attentive to me as they were to the gentlemen on the plane. Felt a ignored quite a bit."
Pros: "All was great ! Hope i'll be able to try the business class one day !"
Pros: "Very few passengers on the plane allowing to use more space than normal"
Cons: "Shaking air over India for multiple hours which wasn't too pleasant but not the fault of the airline"
Pros: "Emirates flight and on flight services were Superb!"
Cons: "Bought tickets on Malaysian Airlines quota/allocation but was turned away by Malaysian Airlines counter becausw its operated by Emirates. Im a silver card holder on Oneworld ao I wanted to have less queue by using Silver card privileges at Malaysian Airlines counter but was not accepted. Had to go onlong queue at Emirates in KLIA but it was fast."
Pros: "Overall experience was good"
Cons: "Up grade with new movies. When I was booking the flight I choose my seats. But they at the airport they change the seating and separate the family."
Pros: "I got left alone! I watched movies, and slept most the flight!"
Cons: "Nothing in particular. I just wanted to be out of the plane asap since my "fun" incident in Maldives. Safe to say that emirates has ruined my vision of the maldives for a while."
Pros: "plain was big and clean entertainment was excellent"
Cons: "they lost 2 pieces of my luggage one of them was a wheelchair and there was a delay in takeoff"
Cons: "Huge drop in the quality of the staff compare to the previous flight 4 hours earlier. A lot of staff and maybe 2 of them seemed to be concerned by their job. Most of them spent most of the time eating, drinking and talking between them. They probably spent a better flight than us. For a 7 hours flight they offered us just once to have a drink. Their office was completely messy. Nobody really care about their job. They all seemed to be in training period."
Cons: "The crew was not cooperative and the AC was hot especially in the first 3 hours"
Pros: "Tasty food, good selection of movies, very comfortable, and clean."
Cons: "Rude flight attendant who had a friend in the section and would talk loudly to her during sleep times."
Cons: "Not receiving the benefits we were entitled to, even after wasting time with a supervisor who did absolutely nothing--not even an apology."
Flight was delayed by few hours
Cons: "New Istanbul airport requires kilometres to walk and then take a super crowded bus. Insane"
Pros: "Flight arrived on time."
Cons: "Boarding was unnecessarily chaotic."
Pros: "our seats were bulkhead seat due to my mother cannot walk so we were told to move back and that was seriously horrible we had paid extra for the bulk seat and it was neglected."
Cons: "our seats were bulkhead seat due to my mother cannot walk so we were told to move back and that was seriously horrible we had paid extra for the bulk seat and it was neglected."
Cons: "The online check in wasn’t possible so I wasn’t able to choose my seat."
Pros: "Turkish Airlines rocks! Great food and great service.."
Cons: "Rude crew.. i am elite plus ..i can only imagine how they treat people with no status"
Cons: "Delay in Turkey- made trip long - I understand safety first - but it was a couple hours ."
Pros: "The entertainment option was pretty good"
Cons: "For such a long flight, there’s not much legroon."
Cons: "Didn't happen. My first leg to Athens was canceled which created a humongous headache since it ended up canceling my return flights. Air Canada had to put me on completely new flights there and back. I think this has taught me to go directly through an airline. Justfly was not helpful. Neither was Turkish airlines."
Pros: "Wheelchair passengers should like any other flight have gate to gate service."
Cons: "Wheelchair service. Very poor"
Pros: "Excellent respect of timing : check in , take off and landing and delivery of luggage. Crew professional and quicly available Connecting flight was possible thanks to respect of time. I have tried number of companies I can tell Turkish airline is committed to time and staff are well organised and professional."
Cons: "Seats were uncomfortable in this kind of plane. As we were doing a connecting flight we were also tired."
Pros: "They allowed me to change my flight for free because I could not get a visa to Turkey. Thanks!"
Pros: "Staff was friendly"
Cons: "Seats too narrow and no leg room."
Cons: "Nothing I can think of"
Pros: "Entertainment is good, many movies and games for kids."
Cons: "Flight attendants are rude and food was terrible! No menu and no selection to choose."
Pros: "Way too many announcements throughout the flight. We has a crazy amount of security checks which caused a delay then had a bus ride to the other side of the airport to get on the plane!"
Pros: "I landed SAW airport with another operator. Turkish airlines should have simply waited for me as my reservation with them starts in SAW airport. My previous operator sent my luggage to SAW as final destination, which means i have to cross passport control, collect my luggage and start the check-in process; given the time window between the flights, that was simply impossible. TURKISH AIRLINE's ground staff - transit team of SAW airport - Made it happen! I was requested just to wait, then they confirmed transferring the luggage and gave me respective tags! landed CDG - Paris to find my bag safe and sound :)"
Pros: "Great service and polite staff."
Cons: "Didn't make any announcements as the time was getting closer to board. Passengers had to hover around counter and strain to hear. It all worked out well, though!"
Pros: "Smaller aircraft but better seats, comfortable"
Cons: "The air conditioner stopped working it was in incredibly hot on the aircraft cabin"
Pros: "My above score should be 5 stars in all categories. They were running a special price on business class upgrades. It was fabulous: food great, service attentive, and seat that totally reclined to bed. I slept over 8 hours."
Cons: "I could not change the stars above."
Pros: "I liked everything in general . I had the assistance on time from the airport that you asked for me . I was asist from a person to abbord the plane and when I came to Paris and took me to get a taxi"
Pros: "Food is excellent."
Pros: "Not enough time for Connection flight bording."
Pros: "Flight attendance service is great"
Cons: "Boarding process too complicated with several security check points make the travel more difficult"
Cons: "They had to reset the entertainment system multiple times"
Cons: "The gril in LAX she's not comfortable with customers the rest good My logged didn't arrived to Amman I received one and I miss one TAG number TK633655."
Pros: "Everything worked well. Service, food, entertainment, et all."
Cons: "nothing was amiss."
Pros: "I had an idea of what Turkish Airlines was going to be like and was totally wrong. I was on Turkish airlines. They have excellent food, very good friendly service, even real silverware. I got a full meal on both a two hour and a four hour flight."
Pros: "It was a very comfortable flight. Check-in process was smooth, the airline company was sensitive to departure time. Highly recommended."
Pros: "good food, offer different drinks, good service and polite, The take off and landing were so smooth."
Cons: "all movies offer subtitles, can't turn off which some people might feel disturbing"
Pros: "On time"
Cons: "Had to wait 1 week for the money to be unblocked which affected my vacation"
Pros: "I loved it from the second it started, I didn't want to get off the plane. The service and comfort can't be beat. You get alot more than what you pay for."
Cons: "The entertainment was a little out of date and lacking but everything else makes up for it"
Pros: "Service was outstanding!"
Cons: "I have no complaints!"
Cons: "They left my bagage in Estambul"
Pros: "no individual tv screens. only 1 container of orange juice. BUT the stewards was really lovely when I told her I was allergic and made me a plate of fruit."
Pros: "Helpful cabin crews"
Cons: "Interval between servings of meal is too long"
Cons: "WOULD NOT TAKE TURKISH AIRLINES AGAIN IF MY LIFE DEPENDED ON IT. I took a flight from JFK to Tel Aviv, with a a layover in Istanbul. Turkish delayed my first flight by 2 hours, which caused me to miss my layover, and the next flight from Istanbul to Tel Aviv was not until the next day. They made me pay for a visa to get into Istanbul, took me to a hotel about 30 minutes from the airport, and then did not serve me any food for dinner. The Istanbul airport was a mess, the flight attendants and everyone working for the airline was EXTREMELY UNHELPFUL. Then on the return flight, they changed the time of my flight at the last minute, which caused me to almost miss it. On top of that, they lost my baggage and took a week to get it back. DO NOT EVER FLY TURKISH, YOU WILL REGRET IT."
Pros: "The fares were cheap and there was no mistaking we were in economy class: the seats were relatively uncomfortable, and the cabin seemed a bit out-of-date. BUT: for being economy class, legroom seemed above average. The food service was amazing, and cabin crew was incredibly attentive and friendly. I will absolutely look to fly Turkish Air in the future!"
Cons: "The worst part of the trip: other passengers. Some of them were pretty pushy and aggressive, while others had somewhat dubious standards of personal hygiene."
Pros: "A three hour flight and they gave us a very nice meal and beverage selection. Never happen in the U.S. unless you are flying first class, and even then they wouldn't exceed Turkish Airlines. When did you last have metal eating utensils with your meal..... if you even got a meal. Plus multi channel seat back entertainment on a three hour flight. I wish the U.S. would open domestic markets to foreign carriers."
Cons: "Really tight seats. Almost impossible to eat your meal."
Pros: "Great service."
Cons: "A little more legroom in coach but it's hard to complain at the deals they offer."
Cons: "Baggage handlers poor. One of my bags was dented and the other had a buckle broken."
Pros: "Everything, confort, food, crew,entertainment, excelente experience"
Cons: "A small delay arriving from Kuala Lumpur to Istanbul, we had to run for the transfer flight even though it was with the same airline"
Cons: "I had paid for an upgrade to sit in the front of the cabin with extra legroom (row 14A). When I boarded a man sat it my seat. He had not paid for the upgrade, but the crew let him stay in my seat. I had asked him to social distance but he continued to sit right behind me bo matter which seat I moved to. He argued with the crew until they gave up and let him stay. They did not check his boarding pass or ask him to move to his assigned seat I found a different seat away from him but I don’t see the point in paying for extra legroom when the crew let’s people who haven’t paid for it sit it those seats. I felt harassed by the man and was very uncomfortable the whole flight. I am considering my next step, I think I should at least receive a refund for the upgrade I paid for."
Pros: "Staff were polite"
Cons: "The seating space is horrendous, I am 5 ft 8 and felt like I was sitting with my knees at my chest, horrible horrible seating"
Pros: "The plane size & comfort was excellent. The staff were very friendly"
Pros: "Services is good ."
Cons: "Food can be better"
Cons: "I was seated next to the restroom, which is not a pleasant experience for an international flight."
Cons: "KLM crew exceed our expectations"
Pros: "Nice staff and no delay"
Cons: "Instead of crisps maybe a bit of cheese or crackers"
Pros: "General flight journey"
Pros: "Crew was fantastic, seats and entertainment was great. Very good food choices."
Cons: "Everything was very good."
Pros: "Crew was pleasant but not attentive to detail. Bypassed is completely for snack and drink towards end of 9 hour flight!"
Cons: "Pay attention to passengers."
Pros: "KLM staff is great"
Pros: "Seat space a bit tight . I should have upgraded to more leg room . Next time!"
Pros: "Friendly staff"
Cons: "Security check at gate; No priority"
Pros: "Economy comfort was very nice, food decent, plenty of toilets to avoid overcrowding, and good entertainment selection."
Cons: "Trouble checking in regarding a visa issue?.. no other trouble at the other airports.."
Cons: "Poor food, flight attend and finally baggage missing. Overall experience is extremely bad."
Cons: "Landlords gave an unpleasant service! Which continued with late of 50min of the flight, they didn’t do anything to help/ to provide the passengers the answers. The food was cold It was comfort place to sit. Bad experience with KLM"
Pros: "Crew was very friendly. Nice that wine was served without charge."
Cons: "Announcements from the cockpit were hard to hear. Food has been better in past."
Pros: "Good entertainment options. Nice flight attendants"
Cons: "It would be helpful for short people to be able to adjust the head rest lower on the seat. More recent released movies would be helpful. More leg room. Not charging more money to choose seats."
Cons: "infotainment was down. Lost my luggage the flight was delayed"
Cons: "They have mabaged to lost my luggage"
Pros: "I enjoyed the attention to detail and comfort. Helped to make the flight easier to handle."
Pros: "Very friendly crew going out of way to assist in making trip comfortable"
Cons: "Had travelled KLM to Amsterdam on my first flight 27 years ago and the aircrafts are stuck in that age! Lousy seats, poor quality bathrooms, lousy screens, prefer not to fly them"
Pros: "He missed it due to having a 32 minute layover, which he ran all the way to board."
Cons: "he had no choice but to look at the closed door of his flight, and wait an additional 7 hours and they didn't even give him a voucher for food. I'm his mother, I'm currently visiting family in Scotland, so couldn't help him much. I'm pretty disgusting and disappointed by the whole experience."
Pros: "expedited check in with nice staff. Security staff were pleasant, and the entire check in process for everything was easy"
Cons: "there was no lounge close to our departure gate"
Pros: "Flight crew was fine. Food was good."
Cons: "Checking in was extensive for unaccompanied minor. But gate crew was very unnattentuve and though we showed up as first in line, they did not focus, and kept saying to wait. Ultimately our son was last person on the plane."
Pros: "Friendly staff, good service and on time departure/arrival."
Pros: "Lovely staff, good food, great movies."
Cons: "Boarding was a free for all. The travelers did not pay attention to the priorities."
Pros: "Comfortable seats. Warm plane with happy staff."
Cons: "Maybe a second sandwich option for food, not everyone likes cheese."
Pros: "Excellent experience with the cabin crew."
Cons: "Seats on the 777 were too narrow. This 777 had a 3-4-3 seating arraignment, it would have been better with a 3-3-3, similar to a 787 configuration. With the current layout, even with an aisle seat, I was sitting in the aisle. And I am not a large person! The flight was full, so use the 787 and two daily non-stops. For a twelve hour flight, the food was only Okay, could have been better and with a better selection. Meal timing was poor."
Pros: "Staff both at the airport and in the plane were professional and welcoming. Depsite short distance sandwich and drink were offered."
Cons: "Nothing to be honest . All positive."
Pros: "Ground staff at Manchester very helpful"
Cons: "Information on KLM website and flight status said 50 minutes delay and was never updated with the true status. 3 hours before we took off. KLM blamed the fog at Manchester but to be honest most other flights seemed unaffected. Put up in an IBIS hotel and fed substandard food and shitty hotel room with an Aircon unit that clunks into action every 30 seconds keeping me awake. It's external so I can't switch it off. Being given a 10 Euro voucher for food at the airport when most food and a drink will cost you 12 to 15 euros."
Cons: "Flight way delayed 3 hours. Staff gave no information and wouldn't help rebook us onto other flights. They gave us food vouchers 2 minutes before we finally boarded, so we couldn't use them. The food on the plane had spoiled so we were all starving on the flight, and we all missed our connections. Horrible experience and wouldn't fly with KLM again."
Pros: "Good multi media access and content"
Pros: "Comfort economy well worth the extra."
Pros: "The included snacks and the seats."
Pros: "Timing & efficiency. Good food though only a sandwich."
Cons: "Nothing. Could say there was no entertainment but I didn't want entertainment on such a short flight"
Cons: "Long stop over at Schiphol. Too Long!!!!"
Cons: "Departure 40 mins late. I took this flight 2 weeks ago and it was also delayed."
Pros: "Efficiency and speed of boarding was acceptable. I have no complaints about that aspect. The Comfort+ seats were worth the upgrade, pretty comfortable and reasonable legroom unless you have a big carry on stowed under the seat in front of you."
Cons: "The first announcement they made to all of us in the economy section was thay they did not have any headphones for anyone but business class. I was told when I booked the seat that the headphones would be complementary. So I did not bother to bring any assuming they were going to keep their word; I figure I'd make it work and watch a movie without sound. If that isn't bad enough midway through my nine hour flight my monitor went out and would not turn back on."
Pros: "Atmosphere, crew were very professional and friendly"
Cons: "Seats were a little too narrow, and quite uncomfortable when a broad shouldered person is sitting next to you"
Pros: "Loads of leg room"
Cons: "Loved everything"
Pros: "Good and plenty of food available."
Cons: "No power to charge phones, laptops, etc and no WiFi available. For such a long trip (10 hours) below industry standard."
Pros: "Flight crew on flight from Amsterdam to Cape Town were probably the most friendly and enthusiastic I've experienced and no, they were not all young. The plane was spotless throughout the flight. They were always coming around with water and juice and they genuinely seemed to care about all the passengers. The Flight back crew were just the opposite. More like the old lazy farts you get on the American carriers or BA or QF long haul. Whoo have been there for the long haul and should have stopped ages ago."
Cons: "The Entertainment images on the screens promoted Beauty and the Beast, Batman Lego movie but neither were on the system! Food quality was rubbish"
Pros: "Boarding was smooth and hassle free, crew were friendly and helpful, food and drinks were very good, entertainment system is awesome and up to date with latest contents, good flight overall"
Cons: "Cabin noise and air conditioning too cold, didn't sleep well"
Pros: "Smooth boarding. Good food. Decent leg room at my seat. Good crew. Flight was on time. Good magazine on the flight for entertainment."
Cons: "They didn't give any napkins out with the food which was weird."
Pros: "Crew were very caring and helpful."
Cons: "Bégaye were lost."
Pros: "Staff was efficient and pleasant. The food was excellent and nicely served."
Cons: "The lie flat seats were narrow and not very comfortable."
Cons: "There was a delay of more than 1 hour."
Pros: "yes to both."
Cons: "Wine list was poor. Enough of a premium is built into the business class fare to get some decent wines onto the list. Coffee is not so good either."
Pros: "Absolutely nothing."
Cons: "They should learn from Emirates or Qatar Airways on how an airline service should be.... never again, sorry Etihad..."
Pros: "Good seating space, good service"
Pros: "Flight was ok"
Cons: "Food, bus journey to the plane"
Pros: "Picked me up from home in a Mercedes! Great, efficient service"
Pros: "Flight was on time"
Cons: "foos service was terrible"
Pros: "Seats are not too tight. Professional crew. Ventilation and overall aircraft comfort was good."
Cons: "Food can be better."
Pros: "Entertainment system , crew was nice ."
Cons: "Being late for one and half hour, they started late and did not catch arrival at time , paid $ 30 dollars to have very normal seat food was not that good ."
Pros: "The food and the in-house entertainment"
Cons: "My co passengers."
Pros: "I liked my seat and the food"
Cons: "I did not like the cleanliness of the bathroom I did not like their entertainment I did not like that the flight attendants were bickering at each other not professional at all"
Pros: "The USA immigration at Abu Dhabi is an advantage"
Cons: "The baggage check-in India, I requested for fragile since I had glass stuff in my luggage but that was not done. The air hostess in the flight from hyd to Abu Dhabi mentioned me that I had to make specific preference for veg meal which I haven’t done for my flight to India neither before."
Pros: "E box movies , longer leg room"
Cons: "Nothing I love Etihad"
Cons: "Meals could be improved"
Pros: "Staff was efficient and friendly."
Cons: "Just did not care for the meal that had spicy taste and no meat. Did like the chicken and mashed potatoes and green beans."
Pros: "Passengers were not clean and sweating"
Cons: "Seat discomfort"
Pros: "Entertainment and crew great. Enough food at proper times. Plane clean"
Cons: "Wish they had earlier check in for a 777 flight."
Cons: "On the boarding time thy check you handcarry wait and on that time if you have extra wait they want to throw I don’t like that because on the counter if they check and tell you have exsis wait you have a option to give your extra stuff to your attendant but they give hard time to pas Sanger’s I really hait that sevice"
Cons: "Same food both time! All mixed! No one passes water or pick up trash"
Pros: "We ended up being delayed on the flight for about 3 hours due to fog in Abu Dhabi— delays are always frustrating but the crew was absolutely fantastic. The head of cabin crew personally came by to explain the problem and made he passengers feel welcome. Excellent service all around, especially when the situation is unpleasant but not within anyone’s control."
Pros: "correct temprature flight crew was good food was good"
Cons: "Head will hit the wall when using sink in toilet"
Pros: "My flight from hyd to auh was delayed and because if that missed connecting flight from auh to LAX. I am now rerouted auh to JFK to LAX. Right now I am in JFK and ny connecting. Flight is delayed by 1 hr 30 mins."
Cons: "Etihad Crew is unprofessional and do not know how to handle passengers when flights are delayed"
Pros: "The flight was on time"
Cons: "The bathroom were not at all clean and not maintained. The options for food was very limited to no choice."
Pros: "Checking in to boarding was smooth and quick. The flight was on time and the crew was superb, cheerful, and some of the best."
Cons: "My son was sleeping during the meal service, so the crew said that they will put his meal aside. After he woke up we went to the crew and was asking some food then they said that we don't have any option except some bread. The bread is very cold and the food was not at all good. After 3 hours my son was hungry and I went ahead to the crew and was asking some food. But the crews answer was we cannot provide food since we have only some boxes and if we give it to you then we may not have sufficient food left for everyone else. I asked them when is the next meal. They said in few minutes but it took one hour and that meal was also just bread. What kind of airline doesn't provide food for kids when they are hungry. I am very disappointed and I would not recommend Etihad airlines for anyone traveling with children as they won't provide you food when your kid is hungry. Our seat lights were not working and when you press assistance button the crew came after 15minutes."
Pros: "Clean well maintained aircraft. Enough leg room"
Cons: "Flight was delayed from JFK as well as Abudhabi. Inflight service was not that great"
Cons: "they have a uncomfortable seats in a long flights and comfortable seats in short flights like Abo Dhabi - Bahrain"
Pros: "flight on time easy custom clearance at Abu Dhabi"
Cons: "food, perhaps could offer alternative for dinner."
Pros: "Quick flight"
Cons: "Seating is tight"
Pros: "the Kul-Auh was fine on the A330, food average."
Cons: "Refreshment service was minimal"
Cons: "long walk at abu dhabi airport."
Pros: "Etihad is the best airline on the planet. Certainly the best of the ME3."
Pros: "all things like"
Pros: "The comfort and elegance of the plane and seats. The genuinely kind nature and attentiveness of the staff from ticketing to flight crew to landing."
Cons: "I requested gluten free meals ahead of time, but the request was not fulfilled, making meals tough. The crew were very kind though and worked to make the best out of the situation."
Cons: "I got violently ill after getting off the flight. The only food I had in the last 24 hours had been from Etihad. I threw up for two days straight."
Pros: "I really loved the blanket,socks and all the other accesories they provided on board!"
Pros: "Sokratis Repanidis - the food and beverage manager was very courteous and well behaved ...... Thank u especially"
Cons: "Too cold in the airplane"
Pros: "I did receive my bag, even I reserve business class."
Cons: "I did receive my bag, even I reserve business class."
Pros: "Food and hospitalityu"
Cons: "Seating was too narrow"
Cons: "Coldest flight. Everyone was freezing. Whenever I asked a question, I felt the crew members didn't want to be there. My seat couldn't recline so I had to ask if I could move and the staff member seemed annoyed. Compared to other planes, there isn't enough room between seats."