The flights with ANA were great. The flights with United, not so much.
The neck support for the economy seats is poorly designed. It’s hard to sleep even on inclined position.
The seats were broken for several of us on this flight not to mention dirty. Quite unacceptable for the price point and expectation level. The meat was so hard it could hardly be cut so terribly unappealing. The united lungs in SFO was dirty and the bathroom conditions were down right disgusting. Nothing about this experience makes me want to book with United again. Our experiences with business class on Lufthansa and British Airways far out perform United in comparison. Truly disappointing!
It was good. The crew was efficient, food was good
One of the best business class seats I’ve had. The lie flat seats made it comfortable to endure a 12 hour flight. Service was excellent and food was great.
ANA crews are superb, very responsive and caring. Boarding was smooth and so as the landing. Great flights we had with ANA.
Good. Got me there and back safely and mostly on time. 30 min delay for maintenance once but that means more time for nap. Crew was super nice.
The staff, ground and air, at ANA was very helpful and friendly during check in, boarding and during the flight. This is the reason why I always fly ANA whenever I go to Manila. The food was not the best but the flight crew more than makes up for the shortfall.
Not much world movies especially other Asian countries movies (only Japanese movies)
Overall experience is good. Except that the one of the assistant ground attendant during my check in is quite annoying when i asked her only one question, something regading the boardong pass. She should be more helpful and accommodating not arrogant.
The food menu was impressive but the actual selection limited. That said, the food was excellent. The seat cushions are less than comfortable for a 12 hour flight. Space i8n economy was very good. One first leg the layover was too short. Added with a delay in arrival we could barely made the connecting flight - but the luggage did not make it. It was sent in the next flight so in the end it was a mini=or inconvenience.
We were experiencing delayed for 4 hours and of course they took us to Turkish airlines lounge but we could not rested up since there is no bedroom. It was tiring and long day for us🙏 Especially we didn’t fly until 5:45am morning for Miami🙏😢
this was a short flight in business class. I had problem in the Istambul airport - the lounge for Turkish Airlines was too far and we never were able to reach it
Bough tickets with luggage, but made me pay at Airport as well
Make sure to request a vegetarian meal in advance. They printed out menus for all passengers with the options but by the time they were halfway through (for breakfast and dinner), the vegetarian options were already all taken.
Horrible, they forgot our luggage, the food was terrible, the crew were rude, the flight was delayed, I hated every aspect of this flight
Istanbul to Miami is a very long flight, somewhat uncomfortable, especially because the seating offers very limited space outside of business class.
Did not expect no entetainment, food was ok. No alcohol on a. International flight
Boarding at Istanbul airport is pretty good. The seats on the A319 are easily the smallest and tightest I’ve ever flown. I’m 1,82m and knees firmly against seat in front of me, as upright in seat as I could get. Very uncomfortable
Flight was overbooked. Luckily there was room in Business so several people got free upgrade.
