Find Cheap Flights from Kuala Lumpur Intl to Brussels (KUL - BR1)

Effective communication from the pilot

Still mind blown that they lost our suitcase.

Ontime and efficient

No on line checking available from London to SFO

British Airways rescheduled our flights. The BA website was easy to find out how to claim additional costs incurred from the rescheduled flight.

The flight was rescheduled within 18 hours of departure. We were in Spain on vacation which meant attempting to figure out how to get home with Iberia at the Madrid airport, who helped but was super agitated with us the entire time. When we asked for advice on how to proceed, as this has never happened to us before, they just kept telling us it was British Airways fault and that they had no answers for us. This took about two hours plus an additional hour back at the hotel to cancel our reservations in London and figure out how we were going to get reimbursed for the extra night at the hotel and additional costs. It would've been nice to get all of this information in an email, with the new ticket and instructions on how to claim the extra costs instead of us running around and taking time out of our vacation.

Entertainment options.

Crew service was surprisingly not very welcoming/friendly. Felt like a burden to request anything. THe food was extremely low quality and lacked nutrition. Food make me feel like he opposite of energized.

Need food to take with medication they served us one meal at the very start hen the next SEVEN hours later and had nothing available in between I asked three times for medical purposes before Rhett went to first class for a freezing cold piece of bread.

Excellent flight experience and value. Crew was exceptional and professionally friendly.

Long had no vegetarian choices other than snacks.

Great flight and awesome views.

My bags are still not with me, I have filed a report and sent an email to China Southern. Not sure what to do next, i have nothing to wear.

Great space. Easy to get on and off plane.

Movie/media monitor did not work. Selection of movies and audio were very limited Takeoff very shaky cabin- scary

Plane was new

Plane was late

Decent flight. On time departing and arriving. Luggage arrived with us.

Audacious prices for checked luggage. If you pay online prior to check-in €25 per bag If you pay at check in it is €45 per bag. This is downright theft by all the airlines who engage in this very profitable but nefarious activity and really needs to be stopped. First bag should be free/ nominal charge or at least part of the ticket price. (It is like a restaurant charging for cutlery and plates so you can eat . Would that be acceptable??)

Boarding was on time for all my flights.

KLM switched online check in to Alitalia literally right at checking time. It was extremely unnerving, and required much more time, as I did not have an Alitalia account.

Horrible experience with Alitalia. They boarded us on a plane that had a wheel issue, and kept us on the ground for 2 hours before they decided to de-plane us. We then had to wait in a 5+ HOUR LINE to get rerouted (nope, they won't handle these issues online or over the phone, you have to wait in line). And THEN they wanted us to wait in a 2 hour line to re-drop off our bags. We got stuck overnight in Rome and were put in a horrible Hilton Garden Inn and barely made it in time to use our coupon for a "free meal" (aka, frozen meatballs and stale bread in a buffet that had been sitting out all night). On our flight back, the food was absolutely terrible, the movie selections were old and scarce, and the seats were uncomfortable. We called to complain as soon as we got home and still have not heard back from Alitalia. I will never fly with them again.

Ontime and efficient

No on line checking available from London to SFO

Flight good.

Your website didn’t tell us bags not included. Cost me an extra£200 at airport. More than poor. Who do I complain to?

Pilot was great in bad whether.

Pork sausage for dinner, we couldn't believe it!! Not a enough food provided to the flight so we got what was available. Our first family vacation to Europe and had a awful experience for my family.

Effective communication from the pilot

Still mind blown that they lost our suitcase.

Meal from Lagos to London was good

I don't know why spray was used on Lagos flight to London and London flight to Denver no spray.

British Airways rescheduled our flights. The BA website was easy to find out how to claim additional costs incurred from the rescheduled flight.

The flight was rescheduled within 18 hours of departure. We were in Spain on vacation which meant attempting to figure out how to get home with Iberia at the Madrid airport, who helped but was super agitated with us the entire time. When we asked for advice on how to proceed, as this has never happened to us before, they just kept telling us it was British Airways fault and that they had no answers for us. This took about two hours plus an additional hour back at the hotel to cancel our reservations in London and figure out how we were going to get reimbursed for the extra night at the hotel and additional costs. It would've been nice to get all of this information in an email, with the new ticket and instructions on how to claim the extra costs instead of us running around and taking time out of our vacation.

Entertainment options.

Crew service was surprisingly not very welcoming/friendly. Felt like a burden to request anything. THe food was extremely low quality and lacked nutrition. Food make me feel like he opposite of energized.

Pilot was great in bad whether.

Pork sausage for dinner, we couldn't believe it!! Not a enough food provided to the flight so we got what was available. Our first family vacation to Europe and had a awful experience for my family.