Find Cheap Flights from Kota Kinabalu to Kuala Lumpur Intl (BKI - KUL)

cheapness

weak maintenance and everything is chargeable including water

very on time

chair abit small

The leg room is deplorable. My knees were continuously hitting the hard seat in front of me and going sideways wasn't even an option. I've never had this happen to me before. I'm a female and 5'9 and this is the least space I've ever had on a flight. So uncomfortable I can't imagine a long flight with this airline, which is good to know because now I will not use them for flying to Malaysia from NYC. Also both flights were delayed by nearly an hour each.

Inexpensive flight, attentive crew

very on time

chair abit small

Was taken aback at the baggage fee and the low amount they give you - 12.5kg before charging is pretty low.

Pleasant counter service at the terminal.

Half hour late

The efficiency and professionalism of the crew.

Nothing to dislike.

Except for a 1-hour delay, overall the flight was good, smooth and enjoyable. Loved the inflight meal. For the price we paid we got meal and 30kg baggage allowance, we thought that was just value for money. And they departed from KLIA and not klia2 which is more convenient.

Flight wasn't on time to and from HKG.

The airline

Everything went smoothly from check in to arrival. Bags were delivered timely. Flights were on time.

No entertainment options. Little to no food service.

The service is good in general.

The boarding process could be improved.

Pleasant counter service at the terminal.

Half hour late

The flight was delayed by more than 1 hour with all the passengers seated in the plane. They didn't need to board the passengers so early.

The leg room is deplorable. My knees were continuously hitting the hard seat in front of me and going sideways wasn't even an option. I've never had this happen to me before. I'm a female and 5'9 and this is the least space I've ever had on a flight. So uncomfortable I can't imagine a long flight with this airline, which is good to know because now I will not use them for flying to Malaysia from NYC. Also both flights were delayed by nearly an hour each.

Was taken aback at the baggage fee and the low amount they give you - 12.5kg before charging is pretty low.

Flight was v smooth

Nothing.

Bag fees not clear and totally unreasonable, no way to check in or check bags online unless you register with their nosy BIG Points. Late by 1.5 hours! Can't get ANYTHING to eat or drink without paying in local currency cash, not even water. Seats squished together and really uncomfortable. Baggage takes a long time to come out. Poor wayfinding at Kuala Lumpur Airport.

The efficiency and professionalism of the crew.

Nothing to dislike.

Pleasant counter service at the terminal.

Half hour late

The service is good in general.

The boarding process could be improved.

The staff were very kind, the seat had a great amount of leg room.

There was no alcohol on the flight.

The airline

Except for a 1-hour delay, overall the flight was good, smooth and enjoyable. Loved the inflight meal. For the price we paid we got meal and 30kg baggage allowance, we thought that was just value for money. And they departed from KLIA and not klia2 which is more convenient.

Flight wasn't on time to and from HKG.

Inexpensive flight, attentive crew

I will say that the AirAsia crews do save the day. This is my first time flying AirAsia on a 3 leg trip (currently on leg 2) and the crew members have been absolutely awesome and stellar.

I’m just a BIG guy so space is my overall complaint. But as my first experience with AirAsia, it has not been a great one. First my initial flight kept being delayed and delayed until it was actually canceled. Then my second leg of my vacation trip, again, delayed and they just had us standing in line waiting to board our flight. Again I give praise to the wonderful crew members for the stellar and comforting service. They truly are the reason I have not given up on AirAsia just yet. Now I do have one leg left, my tip home...I’m hoping that this one will be the overall best experience for my AirAsia. I’m praying for an on time departure, and another wonderful staff and just a tiny bit more leg space. Wish me luck

Pleasant counter service at the terminal.

Half hour late

Was taken aback at the baggage fee and the low amount they give you - 12.5kg before charging is pretty low.

The staff were very kind, the seat had a great amount of leg room.

There was no alcohol on the flight.

Everything went smoothly from check in to arrival. Bags were delivered timely. Flights were on time.

No entertainment options. Little to no food service.

Getting out of the plane

getting in the plane. No working tablet. Poor food.

For the price that we paid, it included 30kg baggage and refreshment (orange juice, water, coffee, a slice of pizza and a muffin) - it was worth it. The legroom is spacious, the seat was comfortable and the cabin crew was awesome. Flight was on time, check in was acceptable (considering people travelling from Bandung has a lot of check in baggage due to shopping).

Nothing.

very on time

chair abit small

Nothing.

Bag fees not clear and totally unreasonable, no way to check in or check bags online unless you register with their nosy BIG Points. Late by 1.5 hours! Can't get ANYTHING to eat or drink without paying in local currency cash, not even water. Seats squished together and really uncomfortable. Baggage takes a long time to come out. Poor wayfinding at Kuala Lumpur Airport.

The flight was delayed by more than 1 hour with all the passengers seated in the plane. They didn't need to board the passengers so early.

Inexpensive flight, attentive crew

Flight delayed for more than one hour. Check in counters not enough resulting in long queue.

Transfer from domestic to international terminal in KL was slow as only 1 customs officer was working

Pleasant steward

Delayed and waste time at Jakarta airport

On time flight

The crew are ok. They should find jobs with other, better airlines.

Flight delayed on both legs. Delay management horrible, call centre was worse.

Crews are nice.

Seems like Malindo is starting to degrading the service quality. The flight I took before: they change the airplane to batik which was worse with no entertainment, smaller seat pitch, etc. I book Malindo for a reason and paid for what expected using Malindo!! If they had to change the plane they should've given better one or given back compensation to passengers! Now this flight, they didn't activate the entertainment till way later and turned off way too early. They didn't give any earphone as supposed to. Malindo's service has become bad.

The 32" pitch giving more leg space, better than MAS and AirAsia on that count. Good baggage allowance.

The food is rather meh, does not stand out

Except for a 1-hour delay, overall the flight was good, smooth and enjoyable. Loved the inflight meal. For the price we paid we got meal and 30kg baggage allowance, we thought that was just value for money. And they departed from KLIA and not klia2 which is more convenient.

Flight wasn't on time to and from HKG.

Inexpensive flight, attentive crew

The flight was delayed by more than 1 hour with all the passengers seated in the plane. They didn't need to board the passengers so early.

Nothing.

Bag fees not clear and totally unreasonable, no way to check in or check bags online unless you register with their nosy BIG Points. Late by 1.5 hours! Can't get ANYTHING to eat or drink without paying in local currency cash, not even water. Seats squished together and really uncomfortable. Baggage takes a long time to come out. Poor wayfinding at Kuala Lumpur Airport.

Cheap

Hot air-conditioning

Everything was great!

Nothing!

Hard landing which gave passangers a shock.

On time flight

Pleasant steward

Delayed and waste time at Jakarta airport

The staff were very kind, the seat had a great amount of leg room.

There was no alcohol on the flight.

The 32" pitch giving more leg space, better than MAS and AirAsia on that count. Good baggage allowance.

The food is rather meh, does not stand out

The crew are ok. They should find jobs with other, better airlines.

Flight delayed on both legs. Delay management horrible, call centre was worse.

Average flight

Changed the time of my flight early by more than 2 hours, with no communication. I therefore missed the flight. I was informed there was a flight that evening but they refused to move me as I had booked through an agent. Waited more than 6 hoursnin the airport for next flight and was offered only a meal voucher worth £4. Later flight was delayed, resulting in me missing my friends pre wedding henna party and arriving more than 8 hours late. Not a single apology given!

Cheap

Hot air-conditioning

cheapness

weak maintenance and everything is chargeable including water

very on time

chair abit small

The efficiency and professionalism of the crew.

Nothing to dislike.