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|October||Best time to beat the crowds (14% less expensive on average)|
|September||Most popular time to fly (12% more expensive on average)|
Average price of a return ticket
|RM 3,171||(avg. price over the last 2 weeks)|
Good deal for a return ticket
|RM 633||or less|
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Honolulu to Kuala Lumpur.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Kuala Lumpur from Honolulu is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional return ticket. You could then fly to Kuala Lumpur with an airline and back to Honolulu with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Kuala Lumpur from Honolulu up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Cons: "Business class seats not very long if you are tall. Western meal option is not really very western. Crew is a little too efficient- got woken up 90 minutes before landing to clear the mattresses. Lots of announcements- a bit too much. On time, and quick to respond to requests. Sake was good as was the ramen."
Pros: "Nothing to complaint. Excellent airline nowadays"
Cons: "Very good airline except for the fact that the staff at Narita airport."
Pros: "Wonderful crew"
Pros: "the selection of beverages and the crew are very friendly and helpful"
Cons: "Selection of entertainment"
Pros: "even though I was in Economy class, the seat was comfortable, the food was good and the flight attendands were attentive and polite"
Cons: "The person who assisted me to check in didn’t even know about Global entry..."
Pros: "Complementary sake and great rice cracker snacks."
Cons: "Come around more often to collect trash."
Pros: "Perfect service, never had a more pleasant and attentive crew"
Cons: "Movies were pretty much still the same as 10 weeks ago. Not possible to sleep in the seat in premium economy right by the toilets and galley. Constant door clattering and toilet flushing. In other cabins the noise wasn't as bad, probably better insulated?"
Cons: "Flight attendants"
Pros: "Service was excellent. Premium economy seats well worth the few extra $$."
Pros: "The food the service and the staff"
Pros: "The food the service and flight was great"
Cons: "Food was awful. Huge hassle having to clear immigration pick up bags and check in again in Shanghai."
Pros: "Easily upgrade to premium economy class"
Cons: "Some staff lack of basic english"
Pros: "Excellent Service, food and beverage. Comfortable aircraft cabin atmosphere."
Cons: "in-flight Wifi is not working"
Pros: "Standard JAL. No hassles, nice, clean, friendly. Makes Hawaiian airlines look so Bad!"
Pros: "It was very good no prO lens at all:)"
Pros: "Cabin crew were very nice. Food was okay, while the legroom was good too."
Cons: "Delayed flight, but the email notification from JL was lacking the most important detail... The new take off time! It was 70 minutes later than advertised, but then delayed by another five minutes on top after a late take off."
Pros: "The staff were fantastic nothing was too much trouble and great fun attitudes."
Cons: "No entertainment systems."
Pros: "The business class layout was very good. Seats comfortable with excellent cabin staff and the food and its presentation was A+"
Cons: "Hard to think of something here...possibly better movie selection and having to bus from plane to terminal... But that's about it!"
Pros: "Beautifully presented and tasty Japanese food. Electronic windows."
Cons: "Not overly impressed with the 12:05am departure time. Western food not overly impressive. Having to travel from the plane to terminal by bus."
Cons: "No space for cabin bags. Late by 2 hours. Super rude and passive aggressive staff. Kept in bus at Frankfurt for 10 mins. Won’t fly BA again if i can help it."
Pros: "Great service. Food drink and inflight entertainment"
Pros: "Very helpful staff. Easy check in. Comfortable seats."
Pros: "Attentive staff. Great food. Great service. Vast improvement over Cathay Pacific."
Pros: "This airline is efficient, polite, and has a great business class product. Seats are large and open. Easy to move into different positions. Tv is in readable large and clear with a mini screen in the remote. The food was outstanding. Waygu beef medium rare. Washrooms are the cleanest in the sky. Definite repeat!"
Cons: "Double standard"
Pros: "They were every where all the time! No sitting around in the back like most airlines. Movies Hallie and many first run and Oscar nominated."
Pros: "So cramped. Very uncomfortable flight."
Pros: "Great service."
Pros: "I got an upgrade!"
Pros: "Everything was wonderful. However, it was a little too warm on the flight for our liking. Other than that, we had a great experience."
Cons: "The dinner meal was not what I requested. A roll with breakfast would have helped. The shrimp was good what was under them was not so good. We had to wait tell last minute to sit together."
Pros: "JAL has always provided exceptional value for money and top notch service."
Cons: "Have taken several JAL flight the last 1 year and this flight was significantly worse than the last few. Especially the meals."
Pros: "The meals. The attention to service details. The seats are better."
Cons: "Ticket reservation follow up."
Pros: "Hostesses were very nice. Lot's of room in aisles."
Cons: "Food was okay. Not a great choice of movies."
Pros: "The customer service overall was really good."
Cons: "The food always messes up my stomach, where the whole day after I can’t eat anything"
Pros: "Superb services!"
Cons: "I don't think there's anything I didn't like during my journey"
Cons: "Everything. Screens were small. Leg space was little to none. Food was trrrible. I will never fly with JAL again"
Pros: "Great service"
Pros: "JAL always have good services."
Pros: "Met a very nice Taiwanese sitting next to me. We spoke the entire trip."
Cons: "Great airline great service. Haihly recommended"
Pros: "The friendliness of the crew and the comfort of the seat + size of the screen"
Cons: "Possibly more food options could of been better, only had western or Japanese option"
Pros: "Simply excellent !!!"
Cons: "Airplan so old and ac not work super hot."
Pros: "All were very polite and were very through when checking the cabin before departure and landing"
Pros: "I didn't expect neck pillow on board"
Cons: "Seat wilder would be great"
Pros: "Crew service is good!"
Cons: "The seat is really cramp and tight!!"
Pros: "Crew service is excellent!"
Cons: "The seat is really cramp and tight!"
Pros: "crewe were excellent"
Cons: "nothing !"
Pros: "Wow! That sums it up. Premium coach was like first class on some other airlines. This is by far the best airline I've ever flown."
Cons: "The website doesn't work very well. It's also difficult to navigate."
Pros: "ANA was awesome as usual."
Cons: "The flight with United Airlines was horrible. The seats were small... leg room not the best. The flight attendants were terrible. I called 3 times to get headphones and they never came to give me any. The food was dry and we were only fed twice. I’m vegan/vegetarian so there wasn’t any options."
Pros: "New plane or so it seemed. Crew very attentive to needs. Nice entertainment system with large screen."
Pros: "Comfort as usual"
Cons: "No idea"
Pros: "Entire crew members, food, hospitality & aircraft."
Cons: "I am diabetic patient & I couldn’t get my aisle seat so, I had to wake up my both side passenger too often. Missing my Hindi movies."
Pros: "the food was god. the crew was very accommodating"
Pros: "Great customer experience is what look for in any service, ANA delivers this in abundance."
Cons: "Narita to Honolulu sector has not enough food for breakfast noting Honolulu airport has got nothing to offer!!!"
Pros: "Thoughtfulness, professionalism, patience and a lot of love put into the service."
Pros: "Overall the flight met expectations for service, comfort and food."
Cons: "Variety of entertainment (or lack of), and the flight being continuously delayed. Even though the flight ended up departing just an hour later than initially scheduled, I would rather receive one notification for a 1-hour delay, than four notifications for 15-minute delays."
Cons: "Purchased tickets through Kayak on ANA with confirmation. Bumped to United after confirmation. Although I realize both companies are Star Alliance, the bait & switch is unacceptable & I would NOT have purchased these tickets for United. Flight had much more turbulence than my experience on ANA which is why I refuse to fly any other airlines. Will recommend against Kayak to everyone I know."
Cons: "Seats are a little narrow near the window."
Pros: "ANA is always efficient and polite."
Cons: "Just drinks no snacks on this flight"
Cons: "The food wasn’t very good and the quantity of the snack meager. Worse, the crew refused to give a second roll to our 12 year old even which means that either they only have one for each passenger (and every passenger had theirs) or the crew are parsimonious."
Pros: "Crew was fantastic. Really polite and attentive. Liked that they offered liquids throughout the flight to keep us hydrated. Good experience overall."
Cons: "Entertainment - didn't have to many movies I liked. Food was ok."
Pros: "The cabin crew was always found to be welcoming and co-operative attitude. Rest Rooms (Toilets) were found to be clean whenever visited."
Pros: "Food was ok for economy and they bring more coffee when you ask. The flight wasn’t so full so the seat next to me was empty and also I could sit in the exit isle to work on my laptop"
Cons: "The seat pitch is such that you can’t use a laptop in a normal seat. This would have been a big issue if there wasn’t a seat in the exit row for me to borrow. Staff fine but nothing special."
Pros: "The flight attendants were so nice and the food was really good."
Pros: "Service Politness of staff"
Cons: "Boarding at the gate Shuttle from gate to plane was too crowded Ascending to aircraft was almost a stampede"
Pros: "The flight attendants on my ANA flight from Beijing to Tokyo were the most pleasant group of people I’ve seen for a long time."
Pros: "Great service, great flight"
Cons: "Warm not much as."
Pros: "Excellent legroom. Very polite staff."
Cons: "Buses to plane. Delayed departure. Food not tasty. Limited entertainment options."
Cons: "We both - Wife and me - had to pay around 200 USD for TWO Extra Suitcases in spite of both being an ANA Flying Miles Members. Hence What is the uet of these ANA Miles Club (AMC) Membership? Remains an EYE-WASH................................."
Pros: "Very efficient, friendly and helpful staff"
Cons: "Food was gross."
Pros: "Very efficient"
Cons: "Food was not good"
Cons: "The business lounge in honolulu"
Cons: "The food was dreadful. It was like being back in the 1990s. Kids entertainment options were poor. The original toy story movie was it!"
Pros: "I got a great value for money ticket from KAYAK, TQ!! ANA is an excellent airline, better service, better leg rooms and cuter crew members than than SQ!!"
Cons: "In flight meal could be improved"
Pros: "The crew are so courteous and helpful."
Pros: "The quality of your aircraft. Clean, modern, plenty of leg room."
Cons: "The "meal" served about 1.5 hours after takeoff was just a very light snack. Nothing substantial. Could have been more food."
Pros: "Food and Sitting Space"
Cons: "Sitting space"
Pros: "I like the cup holder ring and the coffee stirrer. Blanket thicker than United’s."
Cons: "It really has nothing to do with ANA per say. The check-in counter at LAX was unpredictable. I felt sorry for the elderly Japanese who had to wait for the counter to open"
Pros: "Nice smile and service. Food is good as well"
Cons: "Arrived later than schedule"
Pros: "- Airfare Price - Ease of Checking In - Friendliness of Staffs - Aircraft is clean"
Cons: "- Entertainment options were limited - Food choices limited as well - Seats are a bit stiff and small"
Pros: "The seats in business class are excellent. The staff is wonderful and very attentive. I'd fly ANA again especially on the 787."
Cons: "The entertainment is pretty limited , and the food selection is limited for western food."
Pros: "Great food (I am biased towards Japanese cuisine, though), slept well, and great service."
Cons: "The entertainment choices for English speakers was a bit limited."
Pros: "Smooth , professional crew and their hospitality and especially their smile and attention to passengers is unparalleled."
Cons: "I'm flight entertainment seemed a little limiting to me- more updated and new releases can enhance I've really experience"
Pros: "Shortest duration"
Pros: "ANA is one of our favorite airlines. Consistently great service, if not occasionally a little too 'rule centric'... but it's Japan, and that's why it's so nice and clean and everything works perfectly... :)"
Pros: "The configuration of 787-900 Busn. Class was very good. However need to age Chivas Regal to 18 years like KAL, not ordinary 12 years. Flight attendants were exceptionally efficient, professional, courteous, and outstanding ambassadors for ANA and Japan itself. In the US Marine Corps we would say "Ooo Rah". I may heed to check out your milage club and stop using various carriers for my trans Pacific flights. Thank you very much ANA."
Pros: "The crew has always been so polite, they seem like they are actually having a good time :) The planes have always been clean, and I've never seen a fellow passenger complaining."
Cons: "While I've always had plenty to eat, I'm not always familiar with some offerings...but that's on me."
Pros: "I like the nice and warm service from the crew"
Cons: "Food can be more variable but overall its oke"
Pros: "The flight attendants were extremely attentive and courteous"
Cons: "The meals were awful"
Pros: "Everything was fantastic (except that I didn’t watch or listen to any of the entertainment"
Pros: "The meals were delicious. Japanese option was a seafood bento and breakfast grilled whitefish. Tasted fantastic and well presented."
Cons: "The premium economy seat was about average. Comfort okay but not the best for sleep."
Pros: "Seat was good and slept like a baby"
Cons: "Nothing really, slept the whole way"
Pros: "It’s an old plane, so the seats are those older yet more comfortable type of seats!"
Cons: "Better service from the crews."
Cons: "Time to renew the aircraft 777-300"
Pros: "Wonderful trip, Super nice Crew , perfect meal , great entertainment system"
Cons: "Can not be topped up"
Pros: "Amazing crew! They handled a full flight with screaming indisciplined kids and clueless adults with grace. Entertainment was great as usual"
Cons: "Singapore food and drinks quality has deteriorated significantly. Flights are always packed with uncomfortable seating. These days you get amenities only if you ask."
Pros: "Flight time shorter than scheduled. Food good. Crew great."
Cons: "Somewhat limited recent release movies compared to Emirates."
Cons: "Seats after 1st hr, will feel uncomfortable"
Pros: "Crew is attentive to our needs"
Pros: "Helpful with our 2 year old"
Cons: "Baby change area is very small"
Cons: "The lunch part at the end was a little late we had just had a snack and a small sandwich so we didn't eat a lot. But food was great!"
Pros: "Always love the SIA business product on long haul."
Cons: "This trip had a lot of minor service and cleanliness misses. But they are quibbles in the scheme of the overall great product."
Cons: "I think the food in our flight was not that good.."
Cons: "crew isnt very careful in serving the food but its not really that bad. but im just comparing it from my previous flights so i think that group of FA's can do better. And the food was served a bit a late so they dont have time to serve hot beverage anymore."
Cons: "Security screening very slow"
Pros: "Crew was attentive."
Cons: "The entertainment was rather limited."
Cons: "For business class SQ, the crew service was severely sub-par. Seat arrangement same as in bigger 777, so actual space is much shorter and therefore uncomfortable for sleeping and lounging."
Pros: "Crew were really lovely and friendly. A bit of spacee on the plane which always helps"
Cons: "Nothing Better than average flight"
Pros: "Arrived on time."
Cons: "Was a B Grade effort by the crew. They were there to get their pay check & no more....very disappointing."
Pros: "The food selection, there is several pre-order meal based on diet or your religion"
Cons: "The seat pitch at least 33""
Cons: "Better food, better selection movies"
Pros: "Efficiency, good."
Pros: "one of the crew was rude. my spouse forgot to fold-up the cup holder, the hostess heat the holder so hard while walking. I don't know but it appeared as very very rude."
Cons: "Improve the process for boarding people were standing there for 45 minutes to 1 hour. People there needs training"
Pros: "I have bought air ticket a few months in advance. I have paid a lot after changing the flight schedule."
Cons: "I will not buy the air ticket from cheap ticket any more."
Pros: "This was the most fabulous crew I have ever flown with on ANY flight in so many years of my travels! It was un-imaginable as to what they did, they left no stone unturned to make sure we were comfortable, fed us with awesome food every now and then. Were looked after like babies! Thank you SQ!"
Cons: "The A380 was probably SQ's oldest one, which that was a newer plane."
Pros: "The crew was great as usual. The food was good"
Cons: "Better seats - really uncomfortable with a packed plane and wailing infants even when seated quite a few rows away."
Pros: "Generally good Flight was operated by Silk Air"
Cons: "Entertainment score is not meaningful because of the short flight time."
Pros: "The flight attendants are very attractive and attentive. They do make an effort to make one’s trip pleasurable."
Cons: "Need to update the planes.."
Pros: "Five Star Singapore Service on board the aircraft."
Pros: "The cabin crew were fantastic. Food was abundant. Most boarding systems worked well. Choosing seats was confusing on website so we were allocated seating. The newer planes had a fantastic touch screen entertainment system. The seats on the newer planes were much more comfortable and roomy"
Cons: "The small seats are squishy on the older planes. The entertainment system on the older planes were dated and difficult to use. I felt sick after the flight to UK but felt fine coming home after one long flight on a newer plane."
Pros: "They were polite."
Cons: "Not as attentive as ANA or China Airlines. I had to give 4-5 request to get what I want."
Pros: "USB and plug for every seat, reasonable leg space and leg rest, good food choice and very attentive crew."
Cons: "No negative points"
Pros: "Food, service"
Pros: "Boarding was great. Staff was cordial. Excellent flight."
Pros: "Good seats with great screens. Usb, headphone jack that works with regular headphones, and a regular power outlet! Tray tables upgraded overall and have a mirror behind a slide. Even the seatback pockets are better with multiple pockets including one that fits most mobile phones. The windows turn tinted blue instead of drawing shades down—what?!"
Cons: "would like regular water bottles to be available for drinking"
Pros: "The trip was horrible we have to sit separately three places."
Pros: "Top notch service. Very comfortable in business class. Very attentive. Would definitely fly with them again."
Pros: "Scoot employees were really helpful, I missed my flight from Singapore to Kochi because by the time the passengers got off the flight and went through immigration in Singapore, the check in counter had closed, and there was no more flights available to Kochi until 2 days later. The employees made sure I boarded my flight and I came home to my sister’s wedding"
Cons: "Kayak doesn’t specify its two separate tickets for my destination to kochi from Honolulu, also they didn’t specify their would be a stop in Japan before the flight reached Singapore. The flights were delayed by a few minutes, which led to me stressing to make it on time to my flights, and I felt dehydrated and nauseous. Also the website doesn’t specify that we will have to purchase meals either before hand or on board, and that the airlines only took cash and no credit card. It was miserable, a whole 20+ hour flight with lots of stress of catching my flight, checking and the checking my baggage, and being hungry and thirsty because I didn’t carry enough cash on me."
Pros: "Excellent crew"
Cons: "My seat was very hard"
Pros: "In flight entertainment systems"
Cons: "I had beef with mashed potatoes but I found the beef was quite tough."
Pros: "One of the best flights I’ve been on. The seats are spacious and the crew are very friendly"
Cons: "Reclining seats tend to make me caustaphonic with the limited space"
Cons: "The desserts. The bun."
Pros: "Very good service"
Cons: "Very poor entertainment. Upgrade options at the transfer desk not very clear and the staff present there not courteous"
Pros: "Excellent service"
Cons: "Very poor on board entertainment"
Pros: "Efficient, comfortable."
Cons: "SQ860 flight on 4th April morning delayed and greatly affected my today trip scheduled."
Pros: "Singapore was fine and helpful with a crazy problem JustFly created then didn’t fix."
Cons: "JustFly billed the wrong price, then to fix that,created a new ticket with my name misspelled and failed to cancel the original ticket. We later upgrade seats via Singapore then discovered the duplicate booking and misspelling. To fix that JustFly cancelled the booking with the seat upgrade. Singapore restored our upgrade at the airport but only on one direction so we had to go through it all again."
Pros: "Service is always excellent"
Cons: "Food however was very disappointing. Surprising as Singapore Airlines pride themselves on quality and the food was poor :-("
Pros: "First class service with economy prices via Kayak! Blankets, pillows, full meals, snacks, entertainment, hot towels before take off and landing. The crew is always spot on! I love Singapore airlines!"
Cons: "Didn’t even take off!"
Pros: "The cabin crew was very attentive throughout the long flight, offering water and orange juice often. Good selection of movies was available."
Cons: "Can't think of anything, everything was very good."
Pros: "Train the stuff Better food"
Pros: "Seats are wider apart than usual, leaving comfortable space for legs in economy class. The crew is really attentive and nice"
Pros: "attentive crews, clean toilets"
Cons: "waited for 2 hours upon immigration clearance, not sure what was the issue. ground handling only updated there was a delay. baggage didn't get loaded onto carousel until 2 hours after landing. horrible"
Pros: "Seat comfortable"
Cons: "I bought my seat assignment in advance, and they did not give me this seat on the plane. Before boarding, I asked at the gate if my new seat was a window--which is what I paid for--and they confirmed yes, my new seat was a window. Turns out, it was not, it was a middle seat. I asked a flight attendant to relocate me to a window seat, which she kindly did, however this seat was quite uncomfortable as I was seated next to a large gentleman who probably should have been required to purchase two seats. Overall, there were two issues with Qatar Airways during this trip: they did not give me the seat I had requested and paid for, and then lied when I asked if my new seat was a window."
Pros: "Food was good and crew"
Cons: "Old aircraft from Doha to Dhaka."
Pros: "The food its disgusting"
Cons: "Better service and better food"
Pros: "Yes. the crew was amazing, respectful and seats had adequate leg room. Entertain equipment was working."
Cons: "Same advertisements before each movie could play were annoying to me."
Pros: "Nothing to like on that flight."
Cons: "Very poor customer service, Qatar Airways should be ashamed of providing worst than third world kind service in the Doha - Dhaka route."
Pros: "The supervisor has a good customer care and all the crew are so wonderful. I was so pleased. Thank you."
Pros: "The attendants were great."
Cons: "The food on all 4 flights was ok. Could have been more interesting recipes and dessert. The seats on all flights were consistently hard and stiff. It was impossible to get a decent rest because of that as well as the areas being pretty cramped."
Pros: "Very efficient and comfortable flight."
Cons: "The airline appears to have done away with the courtesy pack, and this was the one time I was travelling without ear plugs!"
Cons: "Entertainment on the Boeing 777 suffered from access problems"
Pros: "nice crew, great service"
Pros: "the new seating in Business Class is very comfortable and so similar, although slightly less spacious, than First on some carriers. Crew is top class. Doha is a great airport too. I prefer it to Dubai."
Pros: "Flight was on time, touch down smooth"
Cons: "The screen for my seat was not working correctly so could not do anything except wait for flight to finish"
Pros: "As efficient as ever"
Pros: "amazing except for the entertainment system"
Cons: "Better entertainment system , 6 hours flight is tough without it"
Cons: "For deboarding they used stairs (not ramps) at their hub in Doha - must be some sort of new innovation to improve fitness. The Wifi onboard was in name only - it was so slow you wouldn't notice it is working or not - i flew Qatar because they claimed to have Wifi- hugely disappointed."
Pros: "Food was good, and the crew were very patient and polite - went out of their way to make us comfortable."
Cons: "The aircraft seemed to be really old. The entertainment system on the seat I was allotted did not work, and I had to change seats. In the new seat, the entertainment system worked, but the seat didn't recline, and I had to change seats again - from an initially allotted aisle seat, to a middle seat. Also, the food service time was weird - we got a full lunch about an hour before we landed, which didn't make sense, and had to wait almost 5 - 6 hours between brunch and our next meal - a movie snack. Most passengers were famished by the time the lunch was served. Also, why was there no wifi?"
Pros: "The staff at Qatar Airways did everything they could to make this flight one of the most enjoyable of my entire life. The food was well prepared and exceeded my expectations. I also enjoyed that the food was served at times that minimized the impact of the time change."
Cons: "The movie and TV options were impressive; however, in-flight WiFi and power would have been convenient and improved the entertainment on board the flight."
Pros: "We received friendly attitudes with lots of soft drinks. Upstairs in the airbus was good as my seat was near the emergency door, where I had room for my long legs. I was given aisle seats on both return flights so I could move about more. The meals were lovely. The airbus was good for peace & quiet from crying children."
Cons: "I had left an expensive style of neck/travel pillow i left in my Perth rental car but wasn’t supported to pick it up. I had to arrange for the car rental firm to post it. We had over 3/4 hr to fly. We were boarding. It’s a shame there wasn’t a quick way of getting my pillow to me without customs bureaucracy. It was a simple mistake. A toilet was blocked and temporarily unavailable. Some passengers were taking a long time and queues were building at different times."
Pros: "Houston check in counters need to be added."
Cons: "Doha airport indian staff is rude to many passengers during their hand carry check. Too little space there. No organization."
Pros: "the staff were friendly and accomplished good travel nothing was too much for them."
Pros: "Everything....The service,the food,the in-flight entertainment(so many films to chose from) the flight attendants were brilliant,the flight was smooth it went by so fast as though time didn't exist.I recommend Qatar Airways to everybody."
Cons: "Can't find any fault...Sorry!"
Pros: "Everything is fantastic from the stuff, food and a lot of leg room."
Pros: "Everything frim the xrew I could at the JKIA, NBO to Delhi. One thing more from my city Lubumbashi, I didn't care about getting my phone bzttery low. I could chzrge my phone all the journey long. And from Nairobi, I dodn't czre at zll about my phobe, because I knew I could charge dur to the usb device. If ever something to complain about, I'll let you know. Regards Richzrd DIAS"
Pros: "Nice menue, friendly staff, very comfortable seats"
Pros: "Nothing was spectacular."
Cons: "No lounge in Philadelphia took my Priority Pass. On the flight, the woman in front of me threw her chair back without asking and almost had hot coffee all over me. When I asked her to put her chair up, she got mad. She went to staff to insist she could put her chair back. I showed them that I was indeed in a back brace for a health condition and that I needed opportunities to move and shift, cross legs to release tension, etc. Staff sided with the rude woman, who, given the chance to move to an equal seat on the opposite aisle where she could recline, refused to move. I was very frustrated and have never been treated with such discrimination regarding my health concerns."
Cons: "Had an 11hr delay overall, 3.5hrs sitting on the tarmac only to be told to disembark for dinner at the airport. Then told that we won't be getting on until 7am the next day, but only really started boarding at 8:30am. By the time we were told about the reschedule to the next morning, it was too late to get a hotel room (too far away) and was told that I could use a 'Quiet Lounge' at the airport (which wasn't quiet). While waiting to board at 7am the next day, ground staff told us that they had to change the plane so there would be a further delay. On boarding, we discovered that it was the SAME PLANE."
Pros: "Very polite and friendly crew. Very helpful."
Cons: "Did not have the duty free item I wanted in stock"
Pros: "Flight crew was very helpful. I didn't have any special requests, but I noticed them being extremely helpful to other passengers. Much better than US based airlines, as most others are."
Cons: "Extra security going to USA is a nuisance. Food was ok, not as good as previous trips. Lamb was only selection left when they got to my seat. Not my favorite also very fatty."
Pros: "Overall a good service with good food."
Cons: "When flying from New Zealand to Doha, we departed Auckland at 15h25 and due to the time zone, most passengers body clocks would have been expecting sleep within a few hours. However we were flying West and thus into daylight. Sadly the window seated passengers were not asked to close their window blinds to block out the sunlight and many were left open. This made the cabin very bright and a difficult environment in which to sleep. Too much advertising before the on board videos, but otherwise content was good."
Pros: "Food crew and entertainment were all good thanks"
Cons: "A child behind me kept kicking the back of the seat all the time and the mother did nothing about it"
Pros: "Just that the food is quite small but the variety is OK."
Pros: "Friendly crew and good food/drink service. Timely departure. Comfortable and spacious seating at the departure gate."
Pros: "Never spending too long waiting for anything."
Cons: "More realistic options to upgrade. Example I can board a train in London and upgrade to first class for £20 to Edinburgh. If you have a coach class or business class empty. Have capacity to feed extra or not. Last minute upgrades can be both a revenue stream and another option to further satisfy some customers. Particularly older generations that can afford and would fund such a win win appealing."
Pros: "Every thing is good in Qatar airways"
Pros: "All good"
Pros: "The Crew The food"
Cons: "Transiting. Made to stay in the airport for over 8hours after a 9hr 35mins flight. I was not happy about it. I hope that, on the return journey, when transiting time would be over 10hours, i would be lodged in a hotel. Thank you."
Pros: "Boarding and crew were excellent."
Cons: "Lack of information about the flight delay of 4hr 45 min apart from expected take off time."
Cons: "Chairs a little too small for long flights...."
Pros: "great staff"
Cons: "Some of the head phone are not working at all...."
Pros: "Stewards were great"
Cons: "No complaints for this leg of the journey. Entertainment options were mediocre as all legs of my journey had the identical offerings and i pretty much watched all of it in my round trip almost 48 hours of total on plane time."
Pros: "On demand entertainment systems seem standard, as I’ve flown Qatar several times and always had it. Friendly staff. And Doha is a great connection airport."
Cons: "15 passengers waiting in line for the bathroom"
Cons: "The food was ok"
Cons: "Food was very poor. No snacks."
Pros: "The crew were very nice and service was very good, the extra comfort seats have a lot of legroom which is great. Will definitely fly with Hawaiian again in the future."
Pros: "flight was cancelled"
Cons: "almost missed my overseas connection"
Pros: "Friendly crew. Very clean cabin"
Cons: "Wifi wasn’t working"
Pros: "Love HA"
Cons: "First Class Hehe"
Pros: "Nothing to note"
Cons: "Seats were pretty uncomfortable and basic, crew had no idea what’s in the food they were handing out, there was no choice of what to eat except not to"
Pros: "Free entertainment. Complimentary food"
Cons: "More leg room"
Pros: "Airlines has great service and long leg room than the US carrier"
Cons: "The TSA line in Kona is a nightmare, almost missed my flight. Took over an hour. So slow and people dont make any effort doing their job faster."
Pros: "Good experience overall"
Cons: "Having to pay for in flight entertainment on domestic route and small seats"
Cons: "While they say it has entertainment unit they don’t tell you that you have to pay for it and you have to purchase ear phones as well. Had seat 43E it doesn’t recline, pocket at back of seat broken, delayed 2hrs due to faulty PA system and compensation was a free punch cocktail."
Cons: "Took time check in too long. I have been just standing front of check in counter 1hour. It was bad service."
Pros: "I like biking through kayak. I just wished they could warm u.s but too book a1 way flight to NZ because your wasting money."
Cons: "I booked a 1 day trip not realizing I could only book a round trip tick to get in new Zealand. I almost missed my flight and had to book another 1 way trip.. wasting over $100 dollars. That ruined my flight exp."
Pros: "Great intro and conclusion to a tropical vacation"
Cons: "Temp too cold. Need free blanket"
Cons: "I wish the airline goes back to serving real meals for breakfasts and dinners on the longer flights like going to the islands & returning to mainland. We were expecting warm decent meals like what they use to serve in the past rather than snack type breakfast and sandwiches & chips for dinner, on coach with extended leg room. This is one of the enticing parts of flying this airline."
Pros: "Hawaiian Airlines is fantastic. Great crew, great service. Nice refreshing juice!"
Cons: "Nothing was bad. It was fantastic."
Pros: "Jesse helped me get my seats, very fun and friendly!"
Cons: "I really didn’t like the Hawaii check in process. I purchased the ticket through kayak , JAL to Honolulu.Of course I went to JAL counter to check in, but the service lady told me I have to go to Hawaiian airlines. Cause the flight was share by JAL through Hawaiian. What a mess!"
Pros: "I had a great flight with Hawaiian. Food was great Movies were ok- I slept mostly Staff were friendly & polite I would always fly with them to Hawaii"
Pros: "Excellent customer service"
Cons: "Lines were too long. Processing of passengers need a massive overhaul."
Pros: "Large full plane that had friendly staff and left on time. No sooner had it taken off than it seemed we were prepping to land"
Pros: "The crew were very nice and entertaining! The food was awesome! The teri chicken sandwich was yummy!!"
Cons: "You have to pay to watch movies. I was hoping for a few free movies or television shows."
Pros: "On time,friendly staff."
Cons: "No room,food so so, way charge for entertainment?"
Pros: "The Service, crew and flight were all good, very good landing."
Cons: "The flat bed seating was uncomfortable, I was squashed up and happy to get out of the seat on arrival. I was seated in 1C"
Pros: "330-200 had upgraded lay flat first class seating. Very nice"
Pros: "Very good flight. They offered food and beverages as well as pillows and blankets. Will definitely recommend in the future."
Pros: "Staff were friendly"
Cons: "aircraft was old and small for the distance and seats had zero legroom. Nothing good to watch in way of movies."
Pros: "The food and hospitability"
Cons: "Entertainment options were few and outdated"
Pros: "The flight staff was amazing! It is really hard to fly 15 hours in one day but each flight was filled with amazing flight attendants and pilots!"
Pros: "Flight attendants were very nice and polite but not as attentive as normal."
Cons: "Food was not worthy of first class, the chairs were old and should recline more for a 10 hr flight if it's not going to lay flat. Not sure if legal prevents it from reclining more."
Pros: "Entertainment available."
Cons: "Seats recline into your lap. Very bad... Flight was way too hot, temperature wise, and no personal Air fans."
Pros: "Nothing was enjoyable the staff was rude and of zero help. the entire experience affirmed our decision to never use hawaiian airlines again."
Pros: "great movie selection well fed"
Cons: "unfriendly crew to locals but they were very friendly to the japanese passengers. we felt ignored. i called for assistant and didnt get answered for 30mins. when she came to assist she didnt even bother listening to my request and assumed i just wanted sprite. i was nauseated and i wanted sprite n crackers but she only came back with sprite after 10mins. overall in short crew member in this flight needs to have their aloha spirit n be friendly not moody!!!"
Pros: "The crew was fantastic!"
Cons: "My suitcase was sent to wrong airport in Japan"
Pros: "Nothing really."
Cons: "There was a late gate change which sent passengers to the other side of the terminal and resulted in a 30 minute delay."
Cons: "Boarding was the usual slow line of people trying to stuff their bags in the overheads -- not much they can do to improve that I guess. Disembarking seemed to take longer than usual. Didn't open the door right away."
Pros: "Boarding was not announced per zone. Zone 1 and 2 were boarded and then 3-5 all at once creating a huge line. Rated 1 on food and entertainment as short duration of flight didn't include either of those."
Pros: "The courteous flight attendance."
Cons: "Food wasn't great but okay. At least they offered a meal which is nice on such a long flight."
Pros: "Crew was great. Left you alone if you wanted to sleep. Flight was uneventful and that's good."
Cons: "No wifi in the airport or on the plane?! So on a 6+ hour flight no entertainment unless you rent a $15 dollar tablet."
Pros: "The seats were amazing... very comfortable."
Cons: "The flight attendants were unfriendly, cold, and seemed very annoyed. The entertainment was VERY pricey - that was an unwelcome surprise for such a long flight. I would rather bring my own food and be able to distract myself with a series of complimentary movies."
Pros: "Some staff were pretty rude and it was on both flights, which was surprising."
Cons: "Stood in line for 2 hours at Honolulu Airport to drop off bags. We had to be pulled out of the line as our flight was boarding and had to run to the gate. There was no time to eat or anything else. The flight attendants are not helpful nor do they smile much. I asked for something minor on two of the Hawaiian Airlines flight legs on my trip and was told they would come to my seat to see me. (One was for an extra blanket as I had cold air blowing on me and the other was to take my rubbish) They never did. I have never encountered this with any Airline before."
Pros: "Relaxing music on the plane, extremely friendly staff, efficient, and comfortable. The comfort level was basic - not a super updated aircraft - but overall a great flight experience."
Cons: "Everything was great. Aircraft wasn't super updated but no problem!"
Cons: "I was unable to select a seat within the 24 hour window prior to departure, other than paying an $80 upcharge for an aisle seat. On the phone the day prior to departure, I was told by the HA agent that "the airport controilled seat assignments" at that timne so she could not help me get a seat, and that the extra charge option on the website was the only choice I had. This process struck me as bizarre/dishonest. I will not be back unless I can select a seat prior to booking."
Pros: "Hawaiian Airlines consistently deliver top-quality service for economy class. The flights are more comfortable than the average, the crew is always very pleasant. I also appreciate that they make an effort to be eco-friendlier."
Cons: "I wish they had bigger range of food option. The entertainment system is not that broad but I don't mind, I can entertain myself on a flight."
Pros: "The crew were wonderful and the captain made a landing so perfect we didn't know we had landed!"
Cons: "The food was disappointing. The sandwich in particular was dry and tasteless. Other passengers mentioned this too."
Pros: "Had a wonderful flight"
Cons: "The flight and the crew members"
Cons: "Short delay waiting for one passenger"
Pros: "Staff were thoughtful and attentive at all times"
Pros: "Staff were thoughtful and attentive at all times. Especially with the number of small children and young families on board I found the crew to be extremely accomodating to the young families and others surrounding gusts needs"
Cons: "Couldn't find a negative. A great and pleasant experience"