RM 398 Find Cheap Flights from Cebu City to Malaysia – Compare and Save

No boarding bridge this time — we walked out to a bus and climbed the stairs up to the aircraft. Not the most convenient, but we got lucky with clear, sunny weather, so it actually felt kind of nice to get some fresh air before boarding. No entertainment screens on board, which is pretty standard for a budget carrier, but I appreciated that each seat had two types of USB ports with fast charging — a small thing, but it kept my devices topped up for the whole flight. The cabin crew were the highlight. Genuinely warm, attentive, and professional throughout, which made a big difference on a longer short-haul flight like this. Overall, a comfortable four-hour flight for the price. No frills, but everything worked, and the crew's service made it feel better than a typical no-frills experience. **Pros: Friendly, professional crew; fast-charging USB ports; comfortable seating **Cons: No boarding bridge (bus + stairs); no in-flight entertainment

Flight delayed 3 HR 45 min, but prior notification given. However, plans had already affected.

They used the ATR 72-500 for the route and I love it.

Delayed 7 hours plus. Given $15 worth of meal at Subway but it was actually we can only choose 1 set meal instead of $15 of anything. The staff at subway weren’t happy to serve huge group of us. No detailed explanation given by the airline and we just have to keep looking for information at the departure tv screen.

Was all very easy, from buying the ticket online to walking stratup to the check-in desk, helpful and friendly checkin staff, punctual take off, good standard of aircraft, luggage was waiting by the time I had cleared immigration. Thumbs up all round.

No frills, basic flight in a puddle jumper. I wasn’t expecting refreshments nor entertainment. Everything was efficient, and everyone was pleasant.

The only problem was that I bought ticket on a third party app but I have to pay extra luggage cost, because of in their system different from my bought ticket. Every other was perfect

I don’t like the sour face of the check in staff at Penang international airport, front desk service provider should be more friendly n smiles always 😊

It was delayed for more than 1 hour due to LIMA when many planes landed & took-off at the same time. It could ve been better if the pilot or crew informed us every few minutes so that we know what’s going on.

Pleasant airline over all. On time, efficient, nice staff and good food.

This flight was excellent in all ways if they could repeat it consistently they would grow immediately

Philippines AirAsia is never on-time flight, delayed 3 hours. Everything else was fine though.

Service it was good Lower airfare and discount for loyal customer

The flight was delayed by an hour . Traveling with 75 year old father was difficult and then when he asked for water he was asked to purchase :-) . Overall just an ok experience.

Overall service is good, the only thing I would like airasia to improve is there seating. Their seat handles are broken as well as the back rest

Boarding with air asia is excellent via organized lines by zone except when there is only 1 gate agent and no scanner, only by tearing tickets??? Crazy

The flight was supposed to depart at 9:25. It departed at 9:00. Im glad we were early and did not miss it.

Premium seats should have legroom this one didn't have it. I had 2 free checked bag but I got charged for while it shows on my reservation

There were only 4 out of 6 that was checked in online but we’re all able to checked in once at the airport.