Find cheap flights from Basel to Malaysia

Find cheap flights from Basel to Malaysia

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Good to know

Low season

May Best time to beat the crowds (4% less expensive on average)

High season

December Most popular time to fly (5% more expensive on average)

Average price of a return ticket

RM 2,550 (price for this month)

Good deal for a return ticket

RM 569 or less

Top tips for finding cheap flights to Malaysia

  • High season is considered to be January, February and December. The cheapest month to fly to Malaysia is January.

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Top airlines flying from Basel to Malaysia

Scores according to KAYAK customer reviews

8.3
Qatar Airways
Overall score based on 10,873 reviews
8.3
Boarding
8.2
Comfort
8.6
Crew
8.3
Entertainment
8.0
Food
Airline reviews

Pros: "Private cabins in business class"
Cons: "Better control over boarding process"

Pros: "Waiting time was excellent. Boarding time incredible. People treated us in very good way. Good experience"
Cons: "Honestly, this trip worked very fine. I do not have additional recommendations."

Pros: "Gate agent gave us extra legroom after our trip to Australia in the crying baby section. No one's fault, but a difficult 14 hour flight. Thank you again for your kindness."

Pros: "The crew was very good. Seat was comfortable."
Cons: "Running water in the bathroom."

Pros: "Everything"
Cons: "Nothing"

Cons: "Nice"

Pros: "Yes. the crew was amazing, respectful and seats had adequate leg room. Entertain equipment was working."
Cons: "Same advertisements before each movie could play were annoying to me."

Pros: "Service was okay."
Cons: "Could have been more customer focused!"

Cons: "Crew needs more booster, perhaps? so they can share some smiles and warm gestures like what we experienced during flight from Singapore to Doha. Ability to choose kids' meal 24 hours before flight. we don't know the avail menu, hence we ordered on outbound only, unable to change afterwards."

Cons: "they cancelled by booking just before hour depature.."

Pros: "I really appreciated that my bags were not lost"

Pros: "Crew was amazing."
Cons: "I had a problem with the seat cushion. Not comfy enough."

Cons: "The lounge, they use the club lounge in Boston which was so so. Could we have use the one world BA lounge instead?"

Pros: "Crew were so good"
Cons: "Everything is good"

Pros: "Crew was very attentive especially effective helping a mother with a spoilt screaming child!"
Cons: "The food was very mediocre!"

Pros: "Staff were fantastic."
Cons: "Better movies please."

Pros: "As efficient as ever"

Pros: "Good Service.Efficient"
Cons: "No Phone charging facilities on back of the seat unlike other Qatar aircraft."

Pros: "Yes"

Pros: "Everything ,good service ,friendly crew affordable rates"
Cons: "Nothing"

Pros: "Food was good"
Cons: "The flight took off late more than an hour"

Pros: "The staff at Qatar Airways did everything they could to make this flight one of the most enjoyable of my entire life. The food was well prepared and exceeded my expectations. I also enjoyed that the food was served at times that minimized the impact of the time change."
Cons: "The movie and TV options were impressive; however, in-flight WiFi and power would have been convenient and improved the entertainment on board the flight."

Pros: "We received friendly attitudes with lots of soft drinks. Upstairs in the airbus was good as my seat was near the emergency door, where I had room for my long legs. I was given aisle seats on both return flights so I could move about more. The meals were lovely. The airbus was good for peace & quiet from crying children."
Cons: "I had left an expensive style of neck/travel pillow i left in my Perth rental car but wasn’t supported to pick it up. I had to arrange for the car rental firm to post it. We had over 3/4 hr to fly. We were boarding. It’s a shame there wasn’t a quick way of getting my pillow to me without customs bureaucracy. It was a simple mistake. A toilet was blocked and temporarily unavailable. Some passengers were taking a long time and queues were building at different times."

Pros: "Everything"
Cons: "Nothing"

Pros: "Good attention from cabin crew and good food"

Pros: "Fabulous crew, good choice of food and drinks and served whenever you want it. Good array of entertainment on offer but our flight was a 'sleeper' so after a fumble with the controls and the limited new releases, I opted to read instead. Seats are comfy and spacious, much wider than Emirates in the same class (who offer only an extra 1/2 inch width over economy). Amenity kit a quality piece that is both practical and useful."
Cons: "Crew seemed to have stopped referring to the passengers by name and offer a less-personalised service in Business than we have become accustomed to. The food choices while good, have been paired back as have the selection of wines."

Pros: "The plane was Dreamliner. It was huge and nice. Great staff on board , very friendly ."
Cons: "Nothing"

Pros: "Nothing was spectacular."
Cons: "No lounge in Philadelphia took my Priority Pass. On the flight, the woman in front of me threw her chair back without asking and almost had hot coffee all over me. When I asked her to put her chair up, she got mad. She went to staff to insist she could put her chair back. I showed them that I was indeed in a back brace for a health condition and that I needed opportunities to move and shift, cross legs to release tension, etc. Staff sided with the rude woman, who, given the chance to move to an equal seat on the opposite aisle where she could recline, refused to move. I was very frustrated and have never been treated with such discrimination regarding my health concerns."

Pros: "Faultless as per usual QA flights"

Pros: "Qatar Airlines has amazing service! And they have free internet!"
Cons: "The films are all sensored. And the free internet is only for 30 minutes."

Pros: "At gate boarding was I inefficient and managed professionally. On board entertainment was glitchy as the movies paused and skipped the entire flight."
Cons: "The staff were not trained well and unaware of how to conduct proper flow of customer screening."

Pros: "Good food and good hospitality"

Pros: "Extra leg room, very courteous crew, and pretty decent food. What’s not to like? I have had only very good experiences with Qatar so far."

Pros: "crew was lovely and plane was very new"
Cons: "food quality is not very good: sometimes it was hard to see what it actually was and it tasted like that too. headrest in the new plane is not comfortable at all as it is rigid and can only be moved up and down."

Pros: "Excellent flight attendant service. Some of the best airline food in the world."

Pros: "Just that the food is quite small but the variety is OK."

Pros: "Friendly crew and good food/drink service. Timely departure. Comfortable and spacious seating at the departure gate."

Pros: "quick eficient"
Cons: "long flight"

Pros: "Nothing. As flight was rerouted and airline changed"
Cons: "We didn't like the fact that our flight changed to a diff airline when we paid to fly with Qatar"

Pros: "Never spending too long waiting for anything."
Cons: "More realistic options to upgrade. Example I can board a train in London and upgrade to first class for £20 to Edinburgh. If you have a coach class or business class empty. Have capacity to feed extra or not. Last minute upgrades can be both a revenue stream and another option to further satisfy some customers. Particularly older generations that can afford and would fund such a win win appealing."

Pros: "Everything."
Cons: "N/A"

Cons: "Bad app don’t trust"

Cons: "Wrost app I don’t advise any one use it cause"

Pros: "Ended up having spare seats beside me. Planes were new and in great condition. Staff were very good."

Pros: "Staff was outstanding"
Cons: "N/A"

Cons: "- Leg Space is challenge"

Pros: "Qatar airlines had the nicest planes I have ever been on, not to mention the most beautiful and clean airport."

Pros: "great staff"
Cons: "Some of the head phone are not working at all...."

Pros: "On general quite good"
Cons: "Checking in, issuing boarding passs was very slow. Maybe it has nothing to do with QA."

Cons: "I would definitely have vegetarian food. 30% of population is vegetarian"

Cons: "I have to wait 5 hours for a connection flight. I was not happy with. Other then that I had a great experience with Turkish Air lines"

Cons: "Squawking brats the whole 10.5 hours of the trip to IAD."

Pros: "I did not like anything from this trip. I just learned my lesson not to travel with turkish airlines ever again."
Cons: "flight was canceled from previous flight so we had to overnight in istambul and the whole situation was handled very poorly nobody took the time to explain to me what to do and mind this I was traveling with three year old and I found myself crying at midnight at the airport not knowing what to do."

Pros: "Comfortable for that sort of journey"
Cons: "N/a"

Pros: "Left on time, arrived on time, crew were friendly and efficient, toilets were kept clean the entire flight, seat in economy had enough leg room and recline to sleep"
Cons: "In-flight entertainment films were a bit limited"

Pros: "Same as the San Francisco to Istanbul leg. Great experience, just the effect of the flight delays and missing my connection."
Cons: "Better communication and assistance with luggage. I was told that my bags would automatically migrate to my new flight the next day, but they didn’t make it, and I am now in the process of finding them."

Pros: "The only good thing was the food."
Cons: "The flight from Karachi to Turkey was two hours late and the flight from Turkey to Houston was again two hours late. The seat was super uncomfortable. The plane was very crowded. Turkish airways need to reduce their ticket prices because they provide poor services to their passengers."

Cons: "Foot rests in economy - better ventilation options airflow"

Cons: "Food wasn’t good"

Pros: "Great crew, confortable seats, free complimentary internet service"
Cons: "Even though the same plane was used, the Cuban authorities asked passengers bound to Caracas to deboard the plane, pass to transit, to have us waiting an hour to re board. Boarding was a complete chaos. We were not handed headsets, so could not listen to inflight entertainment. Food was not good"

Pros: "It is always better when this flight is operated by wide body aircraft, as was the case with A330 this time"

Pros: "Everything...the food was delicious, the staff was gracious and always went the extra mile."

Cons: "Excellent service by good mood personal and cabine crew. I enjoyed the short flight."

Cons: "The crew isn’t very friendly, they do not know English very much."

Pros: "The food and the entertainment"
Cons: "Boarding was late and they change the number of the gate without telling the passengers. The seats were uncomfortable."

Pros: "Turkish continues to go above-and-beyond to provide all of its passengers with a quality experience. Meals were actually good (I opt for the Vegetarian offering) and Economy seats are perfectly fine."
Cons: "Both ground staff and inflight crews border on rude, but I choose to believe it's a cultural thing and not a corporate or personal failing. Really, it's a coldness more than anything. No warmth or empathy. Planes are showing their age, particularly in the seat monitors. Screens have dead zones with inoperative icons. Also, quite a few seats were literally falling apart. But, when you fly to more countries than any other airline, some wear-and-tear is to be expected."

Pros: "The service was excellent, staff helpful and understanding."
Cons: "No business class priority boarding, no assistance available with transfer."

Pros: "Food and service in business class were splendid."
Cons: "Absolutely nothing!"

Pros: "All."
Cons: "Food may become better. Not twice meat, especially not late at night. Give an option for an omelet for example"

Pros: "The check in assistant put us on an earlier flight to Istanbul we didn’t mind as our next flight was at 8pm so had hoped to leave the airport."

Pros: "Service and attentiveness"

Cons: "Bording the plane has no order passengers seated in the front border before the rear. I was in 32a to he worst seat on the plane"

Pros: "All good"

Pros: "nice that food was provided."
Cons: "boarding was delayed, then we were also delayed on the tarmac. some out of the plane/crew's control but after a long flight from US, this felt extra long."

Pros: "Big plane, friendly staff, good food."
Cons: "Sometime, it gets a bit too cold."

Cons: "Trip delay"

Pros: "Crew was very kind"
Cons: "Food was terrible. Far from what usually TK is expected to offer on an short international flight"

Pros: "Food and service is excellent. Istanbul lounge is great."
Cons: "Delayed in both directions. Happens. But zero announcements. Zero. Staff didn't know what was going on. Complete chaos."

Pros: "Lot of empty spaces"
Cons: "Lot of rubbish on the plane"

Pros: "Food, entertainment"
Cons: "Terrible check-in (30min waiting), boarding was uncoordinated, and the cabin was probably 30 degrees!"

Pros: "Food"
Cons: "Movies are not very new, i was asked to clear security again at istanbul gate after going to bathroom but i guess that makes me feel safe even though was inconvenient"

Pros: "But my movie stopped for 30 minutes right at the good part. I saw the whole thing but didn't like the delay."

Pros: "Thr A330 has 32" pitch which was ok. The 2-4-2 seating made this less of an issue. Food was ok. Screens are decent and responsive."
Cons: "It's 32" for a 10 hour flight. Not really comfortable and enjoyable, and a squeeze throughout."

Pros: "Nothing much to shout about this flight. It got there safely?"
Cons: "At 31" the pitch is terrible for a tall guy like myself. The screen was old and unresponsive, and there wasn't even a pleasant crew to supplement. How it won Best European Airline befuddles me."

Pros: "The staff were very welcoming and the seats were very comfortable"
Cons: "Flight was a little delayed"

Pros: "Comfortable seats, good food"
Cons: "Nothing"

Cons: "My taxi crashed on the way to Izmir, I missed my flight to Istanbul and my connection to Dublin in still stuck in Istanbul"

Cons: "I was disappointed that the two female flight attendants on my side (seats A&B) did not come across friendly, and any request appeared to be a bother. At one point I requested bread and butter, the flight attendant seemed annoyed and said if she can find some, and never came back to me. I went to the galley, where a male flight attendant was working on something. I requested some bread and butter from him, was met with s smile, and was able to locate a roll and butter for me in under a min. Please note, I do not think this was a gender issues, it just happens to be the situation with this case, and I specified it as I do not know the names of the flight attendants, but the airline should be able to identify who was working the different sections."

Pros: "Rapidly becoming my airline of choice. Great service, comfortable and on time. Relatively new fleet and not cramped. Puts other national carriers (including BA) to shame"

Cons: "Timing"

Pros: "Its was sooo goood, thanks"

Pros: "I didn’t like anything. Or maybe the only thing I liked is getting to my destination so I don’t have to be flown by that terrible airline anymore."
Cons: "The fact that Turkish airline clearly is too stingy to take proper care of their passengers. You don’t provide accommodation when people get a stopover which is disgusting considering it is an airline that is supposed to represent a developed country. This cancels out anything you feel is a plus about the airline. This needs to be sorted out."

Cons: "I have a trip from Manchester to Riyadh and I have a stop in Istanbul. Manchester plane was delayed one hour, no problem, but I arrived in Istanbul at the right time and the gate was open I gave them my ticket. They told me that the sestem moved your seat to the second plane but now the plane is open. ? I waited 6 hours at Ataturk airport and had a working meeting I could not attend"

Cons: "Priority boarding was messed-up - no queue discipline was even attempted by the gate staff. The business class seats were uncomfortable and not comfortable to sleep in. The footrest was not long enough and the feet were dangling in the air. The blanket and bedding was provided almost 3 hours after take-off Worst of all was baggage handling. Our luggage was severely damaged. The handle to the suitcases was torn off. In addition the bags and the contents were wet when we received them in Boston. IT had been raining in Istanbul and it seems the bags were left out in the open. I've been trying to get Turkish to repair the torn-off handles but I'm constantly hitting a wall. I have filed a claim but the support staff sends extremely brief denials with no explanation."

Cons: "The worst airline I have ever flown with, worst disruption management. No care for customers."

Pros: "Well looked after from start to finish!"
Cons: "Nothing!"

Cons: "My entertainment set didn't work"

Pros: "Food"
Cons: "At gate sign advertised their lie flat beds in business.. we were on business. No lie flat beds!"

Pros: "Food"
Cons: "After bus arrived at steps kept on it 20 mins. 2 more buses arrived in this time. Still wait. Then let out all at once. Massive queues to board. Poeple not dressed for this. Poor babies crying Maybe 15 mins waiting in 2am cold on tarmac."

Pros: "Everything perfect and arrive to destination on perfect time."
Cons: "All positive."

Pros: "Decent price for economy comfort seat, 4A."
Cons: "The flight was delayed about 80 minutes and they did not informed until when I got to the Airport. I could have stayed more at home instead of the terminal. They have also changed the boarding gate.."

Pros: "The crew was professional & friendly"
Cons: "Food was terrible honestly, entertainment system didn't work on 1st flight."

Pros: "Klm's consistantly high standards in everything they do."
Cons: "Nothing"

Pros: "Crew were excellent"
Cons: "Old aircraft. Uncomfortable seats in economy. Entertainment screens old and almost impossible to watch - watched my iPhone! No mobile phone charger."

Cons: "When its rain we shouldn’t walk to the air plain"

Pros: "15 years ago I told myself not to fly Delta anymore. But these 2 flights Detroit to Amsterdam and back changed my mind. I enjoyed the flight very much and I'm looking forward to the next one."

Pros: "Almost everything, especially the crew."
Cons: "Don’t feel like anything should be better to be honest"

Pros: "Flight arrived on time"
Cons: "No food provided "due to a strike the previous day". Not sure why this would impact on providing a sandwich or snack particularly when champagne was still available for first class passengers."

Pros: "Excellent crew, good food & movie selection."

Pros: "The aircraft"
Cons: "No overbooking next time!"

Pros: "Just as I expected. And I made my last connection easily."

Pros: "Crew helpful. Food good."
Cons: "Better range of movies please"

Cons: "The flight was a bit delayed, but the airline handled it incredibly well. I was put up in a great hotel with good free food and caught another flight the next morning."

Cons: "Staff rude and short"

Pros: "The seat was a little uncomfortable but the crew were amazing."

Pros: "Good beverage service."
Cons: "Over an hour delayj for departure."

Cons: "Delays, took my hand luggage into the hold,"

Cons: "Flight on time would have been good when you have a late evening arrival. Long wait for luggage at Birmingham airport."

Cons: "The plane was very hot"

Pros: "The crew"
Cons: "Seat comfort"

Pros: "Crew was pleasant but not attentive to detail. Bypassed is completely for snack and drink towards end of 9 hour flight!"
Cons: "Pay attention to passengers."

Pros: "Nothing!"
Cons: "We were told they were holding our flight, we ran 3 terminals and they’d already left."

Cons: "Flight cancelled"

Cons: "We were changed from KLM to Airiltalia without any information sent so only because I tried to check in did I find out the flight on KLM was cancelled and we were changed to Airitalia. The Airitalia flight was very mediocre."

Pros: "Helpful and kind crew"
Cons: "I wish there was WiFi"

Pros: "Crew were great, food, entertainment, seat and everything else was great as well."

Pros: "the crew was nice"
Cons: "Seat confort on long flights, leg rooms,"

Pros: "Lovely crew, very helpful"
Cons: "N/A"

Cons: "The flight was cancelled and had to be rerouted on United Airlines."

Pros: "All good"

Pros: "Good"
Cons: "Nothing"

Pros: "The crew!!"

Cons: "No reading light in my seat..."

Pros: "They considered my reguest of vegiterian food."
Cons: "I have no complaints."

Pros: "Crew was in a festive mood, the meal was unexpectedly delicious"
Cons: "Seats ok, but could be more comfy"

Pros: "Good comfortable seat with extra leg room. Pleasant crew."

Pros: "Flight duration"
Cons: "Very stingy with the drinks Cramped seats"

Cons: "My suitcase didn't come with the airline."

Cons: "Not enough leg room"

Cons: "Trouble checking in regarding a visa issue?.. no other trouble at the other airports.."

Pros: "MCR airport Mert & Greet parking was smooth and efficient."
Cons: "Flight was delayed 2 hours due to bad weather. Additional baggage payment to Air Baltic did not show up on the KLM system and we had to pay again. Nowhere to address this with Air Baltic even in Tallin. Handlers seem uninterested and refer us to ‘the website to address the issue.....’"

Pros: "Short flight and being able to escape from drunk belligerent Passenger on previous flight"
Cons: "Nothing"

Cons: "wasn't able to take the flight since I missed it"

Pros: "Crew was excellent -kind nice and very attentive"
Cons: "Entertainment went out mid flight. Had to be reset off 30 mins but cam back up"

Pros: "Seat 39A did not recline. The gentleman next to me spread his arms out a bit as he typed on his computer the entire way. So I did not get ANY sleep. Plus he got up at least four times."
Cons: "Except for the man next to me - great!"

Cons: "The flight advertised meals..a small pastry was served an hour into the flight. I asked when the meal would be and was told a few hours...which turned out to be breakfast..i wated all night for food that only came an hour before landing. Now hungrey and tierd.I.will not be flying klm ever again !!"

Pros: "Shirt flight but well catered, boarding was efficient and quick."
Cons: "Not lots of legroom but adequate for an hour long hop. It was cold on board and also had to board via steps from outside"

Cons: "KLM staff in the Prague airport were some of the rudest humans I have ever met. So incredibly uncaring and outright mean."

Cons: "The movie selection did not seem extremely varied."

Pros: "It flew"
Cons: "Nothing"

Pros: "Captain was trying to uplift passengers spirits"
Cons: "Flight should have full service instead of snacks and the wasn't any entertainment on a flight for 4.5hrs to 5hr"

Pros: "The flight was on time and landed early"
Cons: "The bags could have come out earlier and the food could be better"

Pros: "We were early"
Cons: "The food"

Cons: "A crew member fell ill before take off so we had to taxi back to the terminal - and extra 1.5 hours !"

Cons: "The cabin crew was quite stuck up and unfriendly"

Cons: "Seat didn’t recline..."

Pros: "The crew were outstanding - providing an excellent service, above and beyond what I expected. The First Office provided 5 updates during the 2.5 hour flight which were colourful and informative (ie not just blah blah announcements but a valued and interesting announcements) and the Cabin Service Manager was personalable and friendly. At the end of her flight she publicly thanked her staff for a good days work which I thought was very nice of her to acknowledge her staff like that. All round - a great flight made very easy with brilliant staff."
Cons: "There was nothing that could be better - it was 110% perfect already"

Pros: "British airways, does what it says on the tin."
Cons: "If you have any problems. Do not call customer support!!! Call centre is in SA, and the operatives are unhelpful, put the phone down and incompetent. I have reservations wheather to book with BA ever again due to my bad experience. 2 hours wasted on the phone, followed by calls the next day to finally get 2 off flights cancelled and a return flight amended in my party of 3. Not fun!!"

Pros: "Super great crew and super great seats"
Cons: "Nothing! It was great!"

Pros: "The food was great—snacks, meals, drinks—all complimentary!"

Pros: "Staff were professional and courteous"
Cons: "This was an old plane. Seats not as comfortable, and entertainment system was lacklustre."

Pros: "All crews are kind, friendly and excellent services, the handling of missed flight is good."
Cons: "The plane is too old lots of things falling apart, toilet door, tv screen and its remote control ect .."

Pros: "Crew and ground staff were amazing."
Cons: "Seats. Always the seats, they need to be more comfortable and accommodating for long journeys. This is true for every airline."

Pros: "Easy on boarding"
Cons: "Staff were reluctant to serve us extra drinks. Asked for 2 miniature bottles of wine as they are so small. Told that customers were only allowed one. Bought some later though although the staff weren’t keen"

Pros: "That the flight was on time."
Cons: "not applicable."

Pros: "This was a long flight for us but the entertainment and food options were great and kept us comfortable the whole time."
Cons: "Nothing really. It was a great flight."

Cons: "The breakfast croissant filling was disgusting!"

Pros: "First class check in was smooth and efficient ! Love the passage way that lead me directly to lounge"
Cons: "Service in the lounge should be improved and there is no clear direction of which gate ie Gate 10A / C / E etc when boarding . Had to check a few times to ensure it’s the right gate"

Pros: "The crew was nice"
Cons: "Nothing"

Cons: "I am a 5’8 woman- pretty slim. I had a window seat in the main cabin. I barely fit! But the guy in the isle was bigger and had to wedge himself into his seat. As a result, I couldn’t leave my seat for the entire 9 hour flight. Come on BA! Have some compassion! These long flights need bigger seats."

Pros: "Sydney arrival amazing swift immigration and customs staff polite another step forward Australia"
Cons: "The BREAKFAST wow CHILLED egg and bacon sandwich it may have been delicious in 1956 on an old Viscount but really substandard is an understatement LATE too tight to speed up ie spend more on fuel which increases the stress for me as now we are really close to missing the next leg but praise be - arrival was amazing once we got off the plane see above"

Cons: "Daylight savings. Wrong time. Missed flight. $450 to rebook new one-way. What a nightmare!"

Pros: "None"
Cons: "At Heathrow, the boarding agents kept calling few passengers without letting the rest of the passengers know what was going on. Also the boarding was delayed without giving specific reason almost 50 min later. Finallly they said the boarding was delayed to catering and cleanning, which I could not believe since the plane has been on a tarmac close to an hour. Passengers were lining up to board, but one of the gate agent kept asking to sit down without giving any reason. Probable one of the worst boarding experience I have ever had in international flights."

Cons: "Flight was delayed"

Pros: "The seat was comfortable,but was very cold around 1h after start. The fan should be regulated by passengers.The crew was nice. I liked the movies"
Cons: "Dinner was not good not tasty.no free snacks"

Pros: "The captain was very apologetic and the crew were friendly."
Cons: "The flight was delayed by an hour, meaning we arrived at almost midnight and for me and a few other people their electronic boarding passes did not work properly I was refused at the departures gate and told to go to the British airways counter to get a paper boarding pass printed out. I also saw some other people with British airways electronic boarding passes having similar problems."

Cons: "We where delayed for just over an hour"

Pros: "This is a no frills BA flight, but I'd rather do fly with BA than the other options. You have to pay for food and drink, the quality of crew far exceeds the usual low cost dross."
Cons: "Nothing for the price. Although my preference would be BA via London City."

Pros: "Crew was friendly, courteous and very helpful. On time arrival despite a late departure."
Cons: "As a new user of the app I expected information to flow more fluidly. Gate changes were not communicated through the app unlike several other airline apps I use. My biggest complaint, if you will, is the requirements to pay for anything one wants on the plane. A soda, water, bag of crisps/chips, all for purchase. For the cost of the airline ticket, even our "no checked bag" ticket, you could at least afford to give passengers a can of soft drink or a water and inexpensive bag of pretzels or crisps. Seat was basically comfortable, not great but comfortable. Departed late but arrived on time"

Pros: "Nothing"
Cons: "The complete lack of help from BA staff after I missed my flight. No helpful suggestions at all when I asked for guidance. Just 'the flight is closed and there are no more seats left today'."

Pros: "Crew was very attentive and food and drink good as on most flight to and from City Airport. Seats very comfortable compared to main fleet. City Flyer is still worth paying the extra which most flight by main fleet ex Heathrow or Gatwick are not."
Cons: "Flight was delayed and boarding not great as we were kept waiting in a hot bus outside the aircraft for 15 minutes"

Pros: "Smooth experience"

Pros: "Friendly, attentive and knowledgeable staff. Good light supper."

Pros: "The flight crew was amazing. The entertainment system was great"
Cons: "Landed almost an hour late. Food was HORRIBLE. worst pasta of my life. The crew while kind, we busy chatting in the galley most of the flight. Never came around (besides the initial drink cart and the meal) to offer water or check on passengers. They forced me to close the window while we were flying and I bought a window seat so i could look out. The boarding process was very slow and disembarking took ages. Problems with loading the baggage led to an issue at baggage claim where they were stuck."

Pros: "Flight was delayed however the crew got us back as fast as they could and we where very happy with the service"

Pros: "Timing of flight. Gate not too distant at Gatwick.."
Cons: "The check in and seat allocation process is awful. Boarding was chaotic with passengers still standing as we rolled back (quite sensibly the pilot did not want to miss the slot). Sitting around rows 19/20 means that even on an a two hour flight, you risk attendants never reaching you with the trolley."

Pros: "The crew as expected were helpful and friendly."
Cons: "The seats were somehow closer together than our flight out so knees rested against the seat in front. The in flight food service had run out sandwiches and the flight was delayed."

Pros: "No fuss, the cost benifit is perfect for short distances flights"
Cons: "One of the planes was a A321, room for legs was short"

Cons: "Everything was good"

Pros: "Crew, boarding process, food, cleanliness, movie choices were all good."
Cons: "There should still be more leg room in coach. The screen in just my seat had a "loose connection", as it was a bit blurry sometimes -- enough to be annoying, but I still watched a movie OK. No other screens around me had the problem; they were crystal-clear."

Cons: "5 hours delay, and at 2 of them we were on board. Terrible food. We asked to walk outside, by foot, in the snow to the aircraft. Terrible flight."

Cons: "Luggage did not make it to Paris pit on next flight which in turn was also delayed."

Cons: "All was good."

Pros: "Seat."

Pros: "The flight was smooth with no turbulence. The pilot was excellent"
Cons: "Plane too crowded. There was a terrible smell in the luggage bin above my seat! The plane really needed a good cleaning !"

Pros: "The on board service was good"
Cons: "The check in service wasn't gd; staff not very helpful"

Cons: "Poor boarding process No charging outlets on flight (on a 10 hrs flight)"

Pros: "Nothing"
Cons: "Everything"

Pros: "Classic, reliable and trustworthy British Airways. Does what it says on the tin"
Cons: "Very full flight but still comfortable"

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