Find cheap flights from Bangkok Suvarnabhumi Airport to Penang from RM 232

Delayed 7 hours plus. Given $15 worth of meal at Subway but it was actually we can only choose 1 set meal instead of $15 of anything. The staff at subway weren’t happy to serve huge group of us. No detailed explanation given by the airline and we just have to keep looking for information at the departure tv screen.

Was all very easy, from buying the ticket online to walking stratup to the check-in desk, helpful and friendly checkin staff, punctual take off, good standard of aircraft, luggage was waiting by the time I had cleared immigration. Thumbs up all round.

No frills, basic flight in a puddle jumper. I wasn’t expecting refreshments nor entertainment. Everything was efficient, and everyone was pleasant.

The only problem was that I bought ticket on a third party app but I have to pay extra luggage cost, because of in their system different from my bought ticket. Every other was perfect

I don’t like the sour face of the check in staff at Penang international airport, front desk service provider should be more friendly n smiles always 😊

It was delayed for more than 1 hour due to LIMA when many planes landed & took-off at the same time. It could ve been better if the pilot or crew informed us every few minutes so that we know what’s going on.

We had a 3 hrs delay and they offer McDonalds pineapple pay. They charged us for extra grs of luggage and the experience was not good

Thai Air Asia no longer has customer support that you can call and talk to. All support is done by chat bot or self help websites. This can be a major issue if you have a problem and it bit us so we can’t recommend nor will we book with them again unless as a last resort.

No way to talk to support. Is all online self help or chat bot. Now way to speak to a person and the automated options are useless.

Airline cancelled our flight purchased through kiwi.com 2 months before travel and to date has inly refunded half of our paid ticket price.

Crew was nice, boarding efficient. VERY cramped seating. I'm a 5 ' 10'' slim woman and my knees were up against the seat in front of me and my arms were against the arm rests. There are no services, not even water, and they only take local currency and I didn't yet have Thai baht ( flying from Indonesia and no rupiah left). I won't choose to fly with this line again.

Good, no mini-tv's, no food unless you pay, good overall experience.

ได้นั่งรถไปขึ้นเครื่อง แอบเสียใจอยู่ พอขึ้นไปถึง มีคนมานั่งในที่นั่งเราอีก ไม่รู้เจ้าหน้าที่บนเครื่องไปแนะนำผู้โดยสารท่านอื่นยังไง เขาเข้าใจผิดว่าที่นั่ง C คือข้างหน้าต่าง และเที่ยวบินนี้ ดีเลย์แล้วดีเลย์อีก จากทุ่มสองทุ่ม ดีเลย์ไปถึงห้าทุ่มกันเลยทีเดียว ถ้ามีไฟลท์ต่อกันนี่คงไม่รอดแน่นอน

CNX is a filthy, poorly kept airport. I have heard that Thailand plans to build another airport in San Kampaeng area, so perhaps they are just letting this one go. But it makes every airline look badly to offer their service in such a poorly organized "dump". Sorry to say this, but that's what it's like. At least the AirAsia flight which I took was on time! I appreciate that.

Air Asia will be my choice of airline when I fly to Asia every 6 to 8 weeks. Thank you for your good service.

I really like air Asia. The flights are running very professionally and both of my flights this last time got in early. Planes were clean. The staff was very professional and helpful. I understand they were supposed to be a budget airline but they don’t act like they’re a budget airline.