Find Cheap Flights from Amsterdam Schiphol to Kuala Lumpur Intl (AMS - KUL)

I liked how smooth our flight was, thanks to the flight crew. The entertainment was great and helped pass the time. The flight crew was great and attentive.

The food was ok but I wish I knew a way to have vegetarian options. I would have liked some kind of fruit options as well.

I like your entertainment system, but the cushions on the headset were not the best.

The kosher meals were warm, but not hot. There is no reason for this. I have been flying International for over 20 years and I know what is possible.

I like your entertainment system, but the cushions on the headset were not the best.

The boarding was not organized. I was in Group C. We were chained behind a rope. Boarding started and when the agent nearest to us didn't get a passenger quickly he started to take Group D! I did not appreciate that. This continued throughout boarding. Also, as to be expected!, as newer people joined the the lines they went to the line moving - not their Group line. So we stood behind the rope on C while everyone else was boarding. I finally jumped to the moving line. I was tired of waiting. The kosher meals were warm, but not hot. There is no reason for this. I have been flying International for over 20 years and I know what is possible. The seats - for a 10 hour flight - were uncomfortable. Either I need more padding on my rear end or you need better seats.

Almost every things

Staff was excellent. Food good. Great choice of movies.

Bigger and more comfortable seats.

Beautiful aircraft flight attendants speak 19 languages additional leg room fabulous entertainment

only had jetblue as partner and when my flight had to be changed it presented a huge problem- they need more US partnerships to provide better options

I understand that the cabin crew’s job focus is not to serve drinks and food to passengers. However, I would’ve expected well-mannered employees from Emirates. I was on an aisle seat, a steward bumped on my arm quite roughly and he merely continued walking. Not even a word was said.

Very helpful, attentive staff who made the flight as pleasurable as possible for us. One of the staff helped me switch from the full row I was in to an empty row which made the long flight so much more comfortable.

Super friendly and professional crew, clean airplane and great entertainment.

The boarding in Colombo was typical for a lot of these airports I guess but I hate it. Go outside, cram in a bus, drive to the airplane and everyone fights to get in at once. Talking about an Airbus 330-300. Took an eternity to load

the vegetarian food on the second flight Colombo to Bangkok was really nice, good taste, comforting.

only two toilets, long queue

Customer service was abismal when I needed to add my infant son to reservations. Spoke with 10 different reps and spent about 2 hours total on the phone. Poor English.

1st time on Srilankan, it was good. Would fly again

Of the multiple international airlines I recently flew with, I would have to say KLM was by far the best. Relaxing atmosphere, comfortable seating, great in-flight entertainment, although I have the go-go in-flight data/entertainment plan with t-mobile (highly recommended), the flight included a decent selection of movies, television programs, etc. The food far exceeded typical "airline quality," even for an international flight - and included a fabulous little snack box with locally sourced gourmet and specialty items such as chocolate from Belgium, fine cheeses from France, and crackers from England. Drinks = gratis, and crew was exceptionally attentive and went out of their way to make flight as pleasant as possible.

Nothing.

Airline staff good and professional

Nothing one can do, for a 6.2" guy, the metal bar that forms the shape for the pouch for magazines and such digs into knees, ESP if person in front adjusts seat back. Fold out table barely accommodates laptop.

Staff very nice, plane clean and nice food

The very dirty plane was cleaned at Dar-es-salaam and became less dirty. The pilot kept us updated periodically through the flight. The flight attendants were very pleasant.

The plane was very dirty when we landed in Dar-es-salaam. The plane did get cleaned a little bit in Dar-es-salaam however I was still missing a pillow and blanket which I had to actively seek out. Seating was not very comfortable as there was a box attached to the leg of the seat in front of me, making it necessary to keep my feet at an uncomfortable angle through the long flight. I did not enjoy the food.

Safe flight, on time departure and arrival.

No entertainment system. Seats very uncomfortable for 1st class red eye flight.

Poor movie selection

Poor movie selection.

I liked the price the best. Also, the total hours of flight time, layover time, was good. Lots of choices in movies, too.

I wish they had more chicken dishes, as chicken is all I eat in non veg.

Waited for over an hour for the last bags to be loaded to the baggage carousel at LAX, only to find out that a CZ employee standing two feet away from me had a sheet of paper with the owner names of four pieces of luggage known to be "stuck" in China. Bah humbug!

Good food, modern plane, professional staff. Punctual

N/A

..service great - I normally fly Singapore airlines - but now I will always consider guruda

...had same movies going to Indonesia ...and on the return journey to London being a 14hr 20 min flight to Jakarta I had watched many of the film's - I was a little disappointed to see the film list hadn't changed when I was about to sit through a 13 hr return trip !!

Amazing food. Really great crew. Highly recommend trying them

Very limited entertainment. Beds are 100% flat but still they're very comfortable.

Being able to sleep.

Food was not good. Rice was not fully cooked.

Very friendly crew. Plenty of food and options. Always coming by with snacks, or towels, or drinks.

Seat width is always an issue in economy, but nothing unexpected.

childrens meals and play packages. service was good, and bathrooms were kept clean. The meals were tastey and fresh.

Great crew members. Very friendly and helpful. Qatar Airways is great about providing pillows, blankets, ear plugs and eye masks. Really good food as well.

The seats were very close together. With the tray folded out it was right against me without being extended. Leg room was cramped.

I liked the price the best. Also, the total hours of flight time, layover time, was good. Lots of choices in movies, too.

I wish they had more chicken dishes, as chicken is all I eat in non veg.

The food

It was very unorganized & when asking for information the staff members of China eastern were unhelpful & unreliable & Very UNORGANIZED!

Cheap.

The crew from China Eastern on the plane not too friendly. Not even "thank you", " please", "you are welcome ". Food not so good. Not enough choices.

Great value! This was my first time on China Eastern and was apprehensive because of numerous negative reviews I have read about them. Boy, was I very pleasantly surprised. I travelled from Honolulu to Manila with a stopover in Shanghai. The pleasant experience started with the ground crew in Honolulu. Very friendly and helpful unlike experiences I have had with other airlines there. The flight crew was also very good — respectful and helpful in spite of the limited English. The flight left the gate 5 minutes before scheduled departure. I rated the food and entertainment 3-stars not as a negative, but because it was ordinary — I did not expect anything better than that because the price was very cheap. A couple of observations: (1) in spite of a nearly full flight, there was plenty of overhead space — could it have something to do with their luggage policies? and, (2) very efficient boarding — boarding by seating zones rather than frequent flyer status. I saw a lot of calm and no aggressive behavior. Just overall pleasantly surprised.

It's a connecting flight for me and there is a long wait. so, my opinion is better to serve some snacks or food in the flight.

Crew was not as attentive as Emirates Airlines.

Three of is were travelling and they offered food only l to two of us..i think they thought my three year old doesn't need food..and on my flight to Kochi the crew was so mean..

Crew, Hospitality, Willingness to help

They have reduced seat size drastically - its more crammed than domestic airlines !!!

bagus

bagus

....the food a little bland - but the constant bringing of refreshments and food made up for this .....overall - great work !!

The quality of the food was truly outstanding. A personal chef on board - very happy to vary the food to get it just right, Also to suggest an alternative. I asked for something with a little spice. The flight attendent suggest one dish but then discussing it with the chef he suggested alterning another. Presentation expectional.

The cabin is good but the style is a little old fashioned compared to other airlines - although the cabin wasn’t tattty. In the same way that Emirates is really old fashioned to westerners eyes.

Good food, modern plane, professional staff. Punctual

N/A

Service, updates, smooth flight

Very tight seating in enconomy.

Service, Media

Seat room, very tight.

Flight was on time, flight attendants were great, food was good, flight was comfortable.

Never flying back with this airline

Very bad customer service

Poor movie selection.

Great value! This was my first time on China Eastern and was apprehensive because of numerous negative reviews I have read about them. Boy, was I very pleasantly surprised. I travelled from Honolulu to Manila with a stopover in Shanghai. The pleasant experience started with the ground crew in Honolulu. Very friendly and helpful unlike experiences I have had with other airlines there. The flight crew was also very good — respectful and helpful in spite of the limited English. The flight left the gate 5 minutes before scheduled departure. I rated the food and entertainment 3-stars not as a negative, but because it was ordinary — I did not expect anything better than that because the price was very cheap. A couple of observations: (1) in spite of a nearly full flight, there was plenty of overhead space — could it have something to do with their luggage policies? and, (2) very efficient boarding — boarding by seating zones rather than frequent flyer status. I saw a lot of calm and no aggressive behavior. Just overall pleasantly surprised.

Food and crew very good in Biz Class.

Seat do not go horizontal. Not very comfortable for sleep.

Cheap.

The crew from China Eastern on the plane not too friendly. Not even "thank you", " please", "you are welcome ". Food not so good. Not enough choices.

Great crew members. Very friendly and helpful. Qatar Airways is great about providing pillows, blankets, ear plugs and eye masks. Really good food as well.

The seats were very close together. With the tray folded out it was right against me without being extended. Leg room was cramped.

Liked the in flight movie great distraction for the time.

childrens meals and play packages. service was good, and bathrooms were kept clean. The meals were tastey and fresh.

Very friendly crew. Plenty of food and options. Always coming by with snacks, or towels, or drinks.

Seat width is always an issue in economy, but nothing unexpected.