Guest reviews
Overall rating
6.7
Good
Based on 273 reviews
Overall
6.9
Boarding
6.9
Comfort
6.5
Crew
7.8
Entertainment
5.7
Food
6.4
Skip to main content
Thomas Cook Airlines traveller reviews
Pros
"Friendly crew and eventless flight"
(in 6 reviews)
"The plane was older, which limited entertainment options."
(in 2 reviews)
Cons
"Limited entertainment options, poor food choices, uncomfortable seats"
(in 3 reviews)
"Flight from SF to Manchester on June 29th was 2 hours delayed."
(in 4 reviews)
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
Find reviews that mention:
members of the crew
tea water
download app
entertainment options
row seats
checked bag
free movies
hour late
excellent flight
outdated plane
great experience
rebooked flight
flights can be uncomfortable
-
4.6
It really feels like a budget airline
Cons: Old plane. Very much below average entertainment. Basic things like coffee or soda for sale on 10 hour flight. Uncomfortable worn seats. Poor choices of food.
review from
-
6.6
Would fly Condor/ Thomas Cook again
Pros: Staff was courteous and helpful. Considering how crazy busy the Manchester UK airport was in August all went smoothly, boarding was efficient. Seats were okay but not too roomy for a larger person.
Cons: The (only) tiny movie screen was at the front of the cabin and. impossible to see for most passengers.
review from
-
3.3
Cons: Nightmare no entertainment available
review from
-
10.0
Pros: Flight
review from
-
4.3
Pros: Price
Cons: Service
review from
-
4.3
Cons: The crow was useless I asked water 3 or 4 time no way to have it Entraînement no choice just if you pay , Low costs? Too much. !,
review from
-
2.0
WHAT FLIGHT?
Cons: The flight to Manchester was canceled and I was not even informed until I got to the airport and was told I had no flight and I should rebook my flight with another airline. So my flight back to the USA NEVER happened because I refused to flight with Thomas Cook.
review from
-
2.0
Flight was cancelled and the way it was handled was very unprofessiona
Cons: The way Thomas cook handled it.
review from
-
4.3
Cons: Didn't like having to climb stairs into plane with two hip replacements and luggage, and no assistance. The seats are tiny (and I'm a small person). The food was mediocre, passengers took their own food on board. The entertainment was pitiful for such a long flight. Very disappointed and probably will avoid Thomas Cook for future trips. Plus, It was very cold with constant cold air blowing on me; they provided no blankets, even though I requested one.
review from
-
9.0
Pros: The crew was excellent and the flight itself very comfortable
Cons: The entertainment did not work but sporadically.
review from
-
8.3
Vegetarian meals
Pros: Even tough I forgot to request vegetarian meal they had extra ones available
Cons: There where no blankets and it was freezing cold
review from
-
6.6
Pleasant suprise
Pros: The overhead cabin was really spacious. The leg room was impressive. The meals were enjoyable & served hot. The cabin temperature was nice. A bottle of water on the seat for both journey’s was a nice touch.
Cons: Leaving late on outward & inward bound journey’s. Checking in on line was disappointing as no baggage drop off, but enabled us to sit together. Boarding passengers in seating row numbers , when we all actually just got a bus to the plane as another airlne had the air bridge. In flight entertainment was ok, premium not worth £5.
review from
-
6.6
Would fly Condor/ Thomas Cook again
Pros: Staff was courteous and helpful. Considering how crazy busy the Manchester UK airport was in August all went smoothly, boarding was efficient. Seats were okay but not too roomy for a larger person.
Cons: The (only) tiny movie screen was at the front of the cabin and. impossible to see for most passengers.
review from
-
8.3
Vegetarian meals
Pros: Even tough I forgot to request vegetarian meal they had extra ones available
Cons: There where no blankets and it was freezing cold
review from
-
6.6
Pleasant suprise
Pros: The overhead cabin was really spacious. The leg room was impressive. The meals were enjoyable & served hot. The cabin temperature was nice. A bottle of water on the seat for both journey’s was a nice touch.
Cons: Leaving late on outward & inward bound journey’s. Checking in on line was disappointing as no baggage drop off, but enabled us to sit together. Boarding passengers in seating row numbers , when we all actually just got a bus to the plane as another airlne had the air bridge. In flight entertainment was ok, premium not worth £5.
review from
-
4.6
It really feels like a budget airline
Cons: Old plane. Very much below average entertainment. Basic things like coffee or soda for sale on 10 hour flight. Uncomfortable worn seats. Poor choices of food.
review from
-
3.3
Cons: Nightmare no entertainment available
review from
-
4.3
Pros: Price
Cons: Service
review from
-
4.3
Cons: The crow was useless I asked water 3 or 4 time no way to have it Entraînement no choice just if you pay , Low costs? Too much. !,
review from
-
2.0
WHAT FLIGHT?
Cons: The flight to Manchester was canceled and I was not even informed until I got to the airport and was told I had no flight and I should rebook my flight with another airline. So my flight back to the USA NEVER happened because I refused to flight with Thomas Cook.
review from
-
2.0
Flight was cancelled and the way it was handled was very unprofessiona
Cons: The way Thomas cook handled it.
review from
-
4.3
Cons: Didn't like having to climb stairs into plane with two hip replacements and luggage, and no assistance. The seats are tiny (and I'm a small person). The food was mediocre, passengers took their own food on board. The entertainment was pitiful for such a long flight. Very disappointed and probably will avoid Thomas Cook for future trips. Plus, It was very cold with constant cold air blowing on me; they provided no blankets, even though I requested one.
review from
Flight status
Thomas Cook Airlines route map
Popular flight routes
Flight
Origin
Destination
Sun
Mon
Tue
Wed
Thu
Fri
Sat
S
M
T
W
T
F
S
2843
Cancun
CUN
Manchester
MAN
2842
Manchester
MAN
Cancun
CUN
2849
New York
JFK
Manchester
MAN
2848
Manchester
MAN
New York
JFK
683
Antalya
AYT
Birmingham
BHX
835
Dalaman
DLM
Bristol
BRS
1615
Kos
KGS
Manchester
MAN
561
Dalaman
DLM
London
LGW
1783
Arrecife
ACE
Belfast
BFS
1807
Arrecife
ACE
Birmingham
BHX
1703
Arrecife
ACE
Bristol
BRS
1205
Arrecife
ACE
Cardiff
CWL
1399
Arrecife
ACE
Nottingham
EMA
1369
Arrecife
ACE
Newcastle upon Tyne
NCL
1331
Arrecife
ACE
London
STN
727
Izmir
ADB
Manchester
MAN
1357
Alicante
ALC
Manchester
MAN
653
Antalya
AYT
Bristol
BRS
469
Antalya
AYT
Nottingham
EMA
111
Antalya
AYT
Glasgow
GLA
163
Antalya
AYT
Leeds
LBA
125
Antalya
AYT
London
LGW
607
Antalya
AYT
Manchester
MAN
489
Antalya
AYT
Newcastle upon Tyne
NCL
525
Antalya
AYT
London
STN
1782
Belfast
BFS
Arrecife
ACE
1806
Birmingham
BHX
Arrecife
ACE
682
Birmingham
BHX
Antalya
AYT
1636
Birmingham
BHX
Corfu
CFU
578
Birmingham
BHX
Dalaman
DLM
1420
Birmingham
BHX
Kos
KGS
1890
Birmingham
BHX
Las Palmas de Gran Canaria
LPA
1248
Birmingham
BHX
Palma de Mallorca
PMI
1872
Birmingham
BHX
Zakynthos
ZTH
1702
Bristol
BRS
Arrecife
ACE
652
Bristol
BRS
Antalya
AYT
834
Bristol
BRS
Dalaman
DLM
1762
Bristol
BRS
Luqa
MLA
1637
Corfu
CFU
Birmingham
BHX
1407
Corfu
CFU
Manchester
MAN
2617
Cancun
CUN
London
LGW
1204
Cardiff
CWL
Arrecife
ACE
579
Dalaman
DLM
Birmingham
BHX
177
Dalaman
DLM
London
LTN
109
Dalaman
DLM
Manchester
MAN
1398
Nottingham
EMA
Arrecife
ACE
1266
Nottingham
EMA
Las Palmas de Gran Canaria
LPA
1531
Funchal
FNC
Manchester
MAN
530
Glasgow
GLA
Antalya
AYT
1582
Glasgow
GLA
Palma de Mallorca
PMI
1421
Kos
KGS
Birmingham
BHX
1689
Kos
KGS
Newcastle upon Tyne
NCL
162
Leeds
LBA
Antalya
AYT
326
London
LGW
Antalya
AYT
2616
London
LGW
Cancun
CUN
560
London
LGW
Dalaman
DLM
1856
London
LGW
Palma de Mallorca
PMI
1858
London
LGW
San Isidro
TFS
1891
Las Palmas de Gran Canaria
LPA
Birmingham
BHX
1267
Las Palmas de Gran Canaria
LPA
Nottingham
EMA
1885
Las Palmas de Gran Canaria
LPA
Manchester
MAN
176
London
LTN
Dalaman
DLM
1356
Manchester
MAN
Alicante
ALC
308
Manchester
MAN
Antalya
AYT
1406
Manchester
MAN
Corfu
CFU
132
Manchester
MAN
Dalaman
DLM
1530
Manchester
MAN
Funchal
FNC
1614
Manchester
MAN
Kos
KGS
1884
Manchester
MAN
Las Palmas de Gran Canaria
LPA
1746
Manchester
MAN
Luqa
MLA
1763
Luqa
MLA
Bristol
BRS
1747
Luqa
MLA
Manchester
MAN
1368
Newcastle upon Tyne
NCL
Arrecife
ACE
978
Newcastle upon Tyne
NCL
Antalya
AYT
688
Newcastle upon Tyne
NCL
Dalaman
DLM
1688
Newcastle upon Tyne
NCL
Kos
KGS
1374
Newcastle upon Tyne
NCL
Zakynthos
ZTH
1249
Palma de Mallorca
PMI
Birmingham
BHX
1583
Palma de Mallorca
PMI
Glasgow
GLA
1857
Palma de Mallorca
PMI
London
LGW
Top airports served by Thomas Cook Airlines
- Manchester Airport (MAN)
- London Gatwick Airport (LGW)
- Birmingham Airport (BHX)
- Dalaman Airport (DLM)
- Antalya Airport (AYT)
- San Isidro Tenerife-Sur Airport (TFS)
- Glasgow Intl Airport (GLA)
- Newcastle upon Tyne Newcastle Airport Airport (NCL)
- Bristol Airport (BRS)
- Palma de Mallorca Son Sant Joan Airport (PMI)
- Arrecife Lanzarote Airport (ACE)
- Nottingham East Midlands Airport (EMA)
- Hurghada Airport (HRG)
- London Stansted Airport (STN)
- Zakynthos Dionsios Salomos Airport (ZTH)
Thomas Cook Airlines contact information
- MT IATA code
- +44 871 230 2406 Call
- thomascookairlines.com Visit
Flight status, cancellation, and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.
