Traveller reviews
Overall rating
5.8
Okay
Based on 1,399 reviews
Boarding
6.3
Comfort
5.4
Crew
6.7
Entertainment
4.6
Food
4.7
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Spirit Airlines information
| IATA code | NK |
|---|---|
| Routes | 635 |
| Top route | Newark to Orlando |
| Airports served | 91 |
| Top airport | Orlando |
Spirit Airlines traveller reviews
Pros
"Plane was clean crew was friendly."
(in 2123 reviews)
"Flight crew was very attentive."
(in 2579 reviews)
Cons
"Hours late to my destination."
(in 1566 reviews)
"Spirit is the worst airline!"
(in 953 reviews)
"Hardly makes for a cheap flight"
(in 288 reviews)
Recent reviews
Traveller rating
7529
5459
7073
14304
144
Find reviews that mention:
flight attendants
flight was delayed
return flight
seats don't recline
first time
crew was friendly
another airline
hour delay
even water
carry on bag
worst experience
customer service
hidden fees
pay for carry
get what you pay
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4.0
Perdimos la conexion porque el vuelo se atrasó, estoy embarazada y tuve que esperar casi 1 hora mi maleta y luego 3h en fila en migración. Se supone que iban a devolver el dinero y no se si lo han hecho.
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10.0
Easy flight to CR and back, scheduled well to avoid immigration lines and get the most for your trip. Crew was kind and professional. Loved also having a female Captain, total girl power.
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2.0
Proper communication to passengers from pilot in case of delay.
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2.0
Flight was delayed due to NO PILOT! Wtf!
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8.0
Non stop flight. Thank you.
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8.0
The cabin crew talked so fast we couldn’t understand what she was saying.
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2.0
We had a 14 hour “delay”. Completely ridiculous
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8.0
The flight was great, low stress boarding. Our only complaint is that they moved our flight time to 8 hours later, but they did that like a month or 2 ahead of time
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8.0
The relentless emails about seating upgrades, advave boarding upgrades, food options, and WiFi options are overwhelming and annoying, but I accept that in connection with Spirit’s low fares.
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4.0
The gum stuck in the seat back in front of me was still moist and had some flavor
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8.0
Ultra cheap no frills flight. Didn’t ask for anything. Didn’t receive anything. Didn’t spend a dime on anything I didn’t want or use. Would definitely fly again.
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8.0
I like that everyone was so helpful in anyway possible, easy check in, what could have been better is the price for baggage too high. $237.00 for 3 bags. Wow 😳👿 plus airfare 🤦🏾♀️.
review from
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6.0
Ksjsha
review from
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10.0
Everything was up to par we received lots of help from lots of nice people in both airports
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2.0
Spirit Airlines employers at the NYC La Guardia Airport are liers. The 2nd of June 2022 at the evening my flight to Miami was delayed and delayed and delayed to finally been cancelled and the crew didn't stop lying. The first time I asked the reason of the delay they told me it's because of a medical emergency in the plane, which would have been understandable, then they said it's because of the weather, understandable too. But each time different customers asked they had different versions and were super rude to us. When they finally announced that the flight was cancelled I was very worried because I'm a young foreigner woman alone in the airport at 11pm and had no plan so I asked them for solutions and they were rude and emotionless af. As I had to be in Miami they put me in the next flight which was the neeeext day and was not even going to Miami but to Forth Lauderdale. I accepeted and I also asked for a compensation for the prejudice because then I had to find a solution to stay 24 hours more in new York (housing, food + uber for the next day) and they didn't take the thing seriously at all. I wouldn't recommand this company and the crew is just ewww not nice.
review from
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2.0
70 $ charge for small bag
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2.0
Horrible change fee policy. No flight credit. Couldn’t fly due to illness and change fee was just $10 less than the ticket cost.
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8.0
The crew was extremely helpful in finding my husband another seat, since he was using a cane on this trip and we had purchased exit seats due to him needing the extra leg room to extend his leg. The flight attendant was able to move another passenger so that my husband actual had a row by himself in which he could turn sideways and put his leg up if he needed to extend it. The only complaint would be the self-checking of baggage at McCarran. We and we noticed a couple of other groups, had some difficulty getting the scale to work. A couple service reps had to assist us all. One of the issues was that you had to stand a certain distance from the luggage scale/conveyor in order for it to work properly. Maybe tape outlining the area to stand would help? The other problem was that it scanned our IDs, but kept asking for us to input info; the rep overrode this so that our luggage would process.
review from
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2.0
This airline nickle and dimes you to the point it’s shameful, on top of that they changed my departing and returning flights with 1 days notice. Avoid them at all costs
review from
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10.0
They should give at least water. Prices are not that cheaper than other airlines when adding/ paying for carry-Ons, checked bags, etc.
review from
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2.0
Never what’s happening , you canceled my flight without telling me.
review from
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2.0
I paid for an exit row through you and spirit did not allow me to switch my seat. They told me I need to contact Kayak for my money back. Please let me know what next steps you would like me to take. Thank you
review from
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8.0
More leg room
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2.0
What a horrible airline. No water. No WiFi. None of the seats recline. No power outlets. Extra fees for EVERYTHING. Never again.
review from
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2.0
Flight was cancelled .. 🫤spirit is the worst ..will never fly again 👎🏻
review from
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10.0
Great flight crew for such a young staff. 2 thumbs up. The whole process was an 8.5 out of 10. Thank Kevin~
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2.0
My flight was delayed 6 hours and the way they informed us was horrible.
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8.0
Still late taking off, flying still ain't fun.
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10.0
The flight was on time The seats are not reclinable, any water at least for free The waiting at the gate was too crowed
review from
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10.0
Eveymrything is good, good servicec good staff
review from
Spirit Airlines FAQs
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How does KAYAK find such low prices on Spirit Airlines flights?
Flight status
Spirit Airlines route map
Top airports served by Spirit Airlines
- Orlando Airport (MCO)
- Las Vegas Harry Reid Intl Airport (LAS)
- Fort Lauderdale Airport (FLL)
- Atlanta Hartsfield-Jackson Airport (ATL)
- Los Angeles Airport (LAX)
- Houston George Bush Intcntl Airport (IAH)
- Dallas/Fort Worth Airport (DFW)
- Detroit Metropolitan Wayne County Airport (DTW)
- Newark Airport (EWR)
- Miami Airport (MIA)
- Chicago O'Hare Intl Airport (ORD)
- Baltimore/Washington Airport (BWI)
- Philadelphia Airport (PHL)
- Tampa Airport (TPA)
- San Juan Luis Munoz Marin Intl Airport (SJU)
Spirit Airlines contact information
- NK IATA code
- +1 801 401 2222 Call
- spirit.com Visit
Overview of Spirit Airlines
Based in Fort Lauderdale, Spirit Airlines has a wide-reaching network of hubs across the United States and offers international travel to the Caribbean, Central America and South America. Secondary hubs in Chicago, Detroit, Orlando, Las Vegas, Dallas and Atlantic City enable the carrier to operate a broad range of domestic services within the United States. Colombia, Puerto Rico and the Dominican Republic are among the countries with regularly scheduled flights.
Spirit Airlines positions itself in the aviation market as an ultra-low-cost carrier. Operating costs are minimalized by using their network of bases and offering streamlined onboard amenities. Extras such as seat selection, refreshments and checked baggage are not included in the standard fare. It is renowned for reliable, on-time departures and draws a customer base that are keen to get to their destination quickly.
All passengers are situated within a singular Economy cabin. You can upgrade to a Big Front Seat, which is essentially Premium Economy, featuring an additional 6 in of legroom and reinforced padding. Located at the front of the cabin, the Big Front Seats are ideal for working-on-the-go and either have aisle access or a window view.
Airbus is chosen as the preferred manufacturer, making up the entirety of the fleet. The A320 and A321 families of aircraft are used for the majority of services. Unmistakable with any other carrier, the Spirit fleet is painted in a bold yellow design that has been labelled the taxi livery. Check underneath the pilot window to see if the plane you’re traveling on has a name. Some examples include Spirit of the Americas and Spirit of Orlando.
Flight status, cancellation, and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.