Recent reviews
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3.6
Crew were jovial and witty Being charged for every ounce of baggage. Nightmare queues at bag drop and security
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2.0
Nothing As we were landing the pilots seemed to have lost control of the plane. People were screaming. I've flown all over the world on a lot of different airlines, and this was by far the worst. The aircraft was so small and packed it felt claustrophobic! Not worth the small difference in price.
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3.3
Punctuality Being charged for baggage
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2.0
Worst airline ever!!!!!never ever again!!!!!
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7.2
The customer service was incredible. I knew what I was getting in to regarding no entertainment, smallish seats, etc. but I did not find the seats uncomfortable and brought my own entertainment. I will travel with Spirit again.
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2.0
Crew were nice Late
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3.3
Refunded my ticket with no issues First, they cancelled my 8am flight at 10pm the night before with no notification. I happened to see it and call to rebook on the next flight, but if I hadn't been checking the flight status I'm not sure what would have happened when I got to the airport. Then, the 10am rebooked flight was delayed for over 2 hours - with basically no communication from the gate agents and no updates to the expected departure time. Ended up getting a refund and rebooking on Southwest - which was a perfectly smooth experience, huge contrast to the clusterf*** of flying Spirit.
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5.5
Punctuality. Hostesses were loud and had the most horrible screeching voices I've ever heard.
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2.0
I didn't like anything. Will never book with Kayak or spirit. My flight from Chicago to Minneapolis was cancelled and I have still not got my refund. Pathetic!
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2.0
I didn't like anything. Will never book with Kayak or spirit. My flight from Chicago to Minneapolis was cancelled and I have still not got my refund. Pathetic!
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3.6
Crew were jovial and witty Being charged for every ounce of baggage. Nightmare queues at bag drop and security
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2.0
Nothing As we were landing the pilots seemed to have lost control of the plane. People were screaming. I've flown all over the world on a lot of different airlines, and this was by far the worst. The aircraft was so small and packed it felt claustrophobic! Not worth the small difference in price.
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3.3
Punctuality Being charged for baggage
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2.0
Worst airline ever!!!!!never ever again!!!!!
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2.0
Crew were nice Late
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3.3
Refunded my ticket with no issues First, they cancelled my 8am flight at 10pm the night before with no notification. I happened to see it and call to rebook on the next flight, but if I hadn't been checking the flight status I'm not sure what would have happened when I got to the airport. Then, the 10am rebooked flight was delayed for over 2 hours - with basically no communication from the gate agents and no updates to the expected departure time. Ended up getting a refund and rebooking on Southwest - which was a perfectly smooth experience, huge contrast to the clusterf*** of flying Spirit.
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5.5
Punctuality. Hostesses were loud and had the most horrible screeching voices I've ever heard.
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2.0
I didn't like anything. Will never book with Kayak or spirit. My flight from Chicago to Minneapolis was cancelled and I have still not got my refund. Pathetic!
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2.0
I didn't like anything. Will never book with Kayak or spirit. My flight from Chicago to Minneapolis was cancelled and I have still not got my refund. Pathetic!
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