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rooms extreamly small, tv charge was not expecting very expensive
Front desk staff were helpful, intelligent and professional with a great sense of humour. Room was spacious, modern yet tastefully decorated and extremely comfortable for a weary business traveller.
Very excellent!! Nothing
location, and comfort size of hotel
Lobby beautiful, great rooms, staff very helpful and accommodating, food and drinks excellent. Exquisitely updated and decorated. Excellent value for the money. Would recommend without hesitation.. .
Close to centre with bus stop close by
Comfort of beds, friendly staff, location to Eiffel Tower and Champs Elysee Not one!
Location, convenience and staff were very accommodating No
The hospitality is more than George V.
The staff however were courteous and helpful. I am Asian and the manager was not welcoming and in fact she argued with me. The room was really small and I do not think I got value for the money I paid for a 4-star hotel. The lobby was shabby, dark and not presentable. I will not recommend this hotel.
i like the staff, escpecially the girl on the morning shift, she is nice an extremely helpful. indeed, all the staffs there are very helpfual and pleasant. the room is a bit small as well as the bathroom in compare to the money i pay.
Very nice and helpful staff. Beautiful classic Parisian style boutique hotel. Excactly what we were looking for for a romantic long weekend in Paris. Highly recommended. The toilet was in a separate room which was extremely small.. However, this is just a minor observation.
The location of the hotel The size of the room
The hotel is so charming and the staff so nice, I really enjoyed to stay their
Good service in Redisson chain style, everything was on the level Main feature is old style, which is not always good. Old floors, etc. But tastes differ
very kind and helpful staff, fascinating buidling in a very nice district Internet did not work, television did not work, room was pretty small, hotel in need of a good overall revamp, slightly decaying and withou the services of a 4 star hotel... definitively average 3 star and overpriced
Beautiful hotel and wonderful helpful staff
Location and pleasant staff Badly designed shower; no coffee making equipment; pillows too large and uncomfortable; insufficient covers on bed
Very good location. Very overrated based on reviews. The hotel has an odd smell, beds are hard, rooms are smaller than advertised and staff was fighting with clients when I arrived. Any more questions?
Good air con. Pleasant staff. Good location
First visit to Paris - however, have stayed in many hotels all over europe (through work) and this is amongst the best. leaving
I didn't like the behaviour one reception clerk - man, he was unwilling, arrogant and nervous.
Helpful staff and very central for sites and shopping. Good for a break not for a long stay. Everything was as expected but we have stayed before.
Friendliness of staff There is no retaurant only a breakfast room and no coffee making facilities in the room.
The location of the hotel is a very good thing. The room service is very poor
Nice room and bathroom. Convenient location. Quiet spot in a noisy city. Poor advice on restaurants from night staff who seemed intent on pushing one particular one that he knew the owner
room was very clean and very comfortable. was also in the centre of everything breakfast was expensive
Good location. It was a single room and therefore appropriately sized but also well appointed with a nice bathroom. Good to have A/C.
Superb location; good breakfast; clean, comfortable room. Room was a bit on the small side, even for a European/Paris hotel.
- wireless internet access was very good excellent, unfortunately unsecured so do not use it for credit card or bank transactions! - some people at the reception, like Helen, deserve a 10 for kindness and very helpfull. also the lady at the breakfast room the first day (a tall black lady with glasses) is doing a splendid job in difficult circumstances... (small breakfast room) give this lady a thank you and a tip please, she deserves it.... - Nice rooms and very clean - Excellent location in the centre of Paris - good hotel, mostly nice people, I would recommend it if you do not need roomservice and do not need coffee to work in the evening :-) - Unfortunately other people in the hotel did not carry out the same service. The second day I came in for breakfast at 9:50 (breakfast is untill 10:30). all tables were empty, but all with dirty plates. after standing there for a while she decided to clear a table, but only gave a cup and a plate and a knife. When a few minutes after that I went to the breakfast buffet (approx. 1,5 metert from my table) she took my full cup of coffee and plate away. When I asked what she was doing she said it was a mistake and placed a new one again. In a small room with only one other person it does not seem probable. When some English speaking lady came in and asked for cold milk at a little past 10, she could not get it. I heared the breakfast lady say to another staff member (in French): it's 10:15 we do not refill it now... - at arrival evening (about 21 hour) I ordered room service for 2, for about 100 euro, salades, sandwiches and dessert. I wanted some coffee also because they have no coffee making facility in the room. I was surprised I could only order food and had to cope with the drinks in the minibar for drinks... It was not possible to get coffee or other drinks trough roomservice. The dinner was only cold plates and not very good for the monney. - day 3 we ordered breakfast in the room and again the same lady came to bring it. Only one cup for 2 persons, one of everything in fact, so we had to share. On Sunday it was clearly done by somebody else, we got plenty of all we ordered.... - also first day ordered to deliver at 07:00, got it at 07:25, the next day ordered at 09:00 and it was delivered at 08:40. - also while I was working my girlfriend wanted to watch movies. The 'normal' movies did not work, never did work (no image for one and no movie at all on the second, at least 2 days on a row). Helen did arrange a refund I must say.
Location Elevator was way too small.
Attitude of front office staff. Friendly, smiling, efficient, and helpful. Absence of gym and sauna.
excellent location . cleanliness ... the reception guy seem not knowing his job .like he charge two times the same amount of money . he is the only unfamiliar one in the hotel .
- quiet hotel located in safe area of the city - clean - in general staff was very kind - crowded (very tiny halls, small closets, not so much light in the room) - customer orientation (sometimes one might speak to you in an arrogant manner with no reason, or to forget to bring you something you have order from room service) - it takes 1 hour to get a salad in your room
Efficient friendly staff and modern clean rooms. Central location. Rooms not large.
good value for money, great location, clean functional rooms This is my 4th visit and this time the hotel seemed understaffed
Very well located hotel, great for metro station, Trocadero and Eiffel Tower. Room was very tasteful and comfortable along with en suite facilities. Staff service was excellent, they couldn't do enough for you. Limited choices of food on restaurant menu. Bar closed early whislt we were there so you had to either have a drink in the restaurant or room service. The price is high due to the location as the actual facilities in the hotel were limited. Don't expect a room with a view of the tower as these rooms are limited and if you specifically want a room with the view book ealry and specify.
excellent service, excellent rooms restaurant can be also open on Sundays
Close to attraction Very very small room because of that I moved to other hotel after 2 nights.
The very helpful and kind concierge who helped with a changing of rooms(the first one was noisy), making reservations at a busy restaurant for me at the very last minute and general kindness and helpfulness with taxi bookings etc. The hotel needs to be maintain physically as there are many peeling plaster and leaky ceilings here and there. It's very contemporary and beautifully designed but upkeep at the moment is shabby.
The staff were excellent. This was my second stay this week. A much nicer room with a fantastic view.Great location.
As always the free internet. Reception staff were excellent. good location. Breakfast was very good, nice change feam the usual buffet. Did not much like the bathroom which was in the entry to the room. Was glad I was alone as room was very small. Lighting was a bit tricky and not enough as always.
Good, clean room and nice view (eiffel tower). Smart hosipitality. Swimming pool was also good. One of doormen was not helpful and seemed indifference to his job.
Compared to other Radisson hotels I've stayed at, this hotel gave me the ultimate best experience. Nothing to point a finger at - simply perfect!
The hotel was lovely - the staff were exceptional, very polite and couldn't do enough for us. Paris is very expensive but this hotel definitely earnt its money. If we return to Paris we will definitely book in there again. N/A
the service during the breakfast was awful.
The hotel was fine if it were not for the price. It was clean but no comparison for the fine hotels I had in London and Lisbon for 1/3 the price and many more amenities. The small size of the rooms was insane for the price. I think that I would have been happy here if I had paid about 1/4 of the price that I paid. When I saw the size of the room and asked for something larger, the dest clerk's response was: "you are in Paris, Madame" Internet stopped working during my 2nd day. Unbelievable that there was no minibar.
Hotel was very clean, comfortable and staff very friendly. The hotel was very well placed for us just a few mins from Eiffel tower and well served to get into the centre of Paris. Area was very quiet and peaceful, would stay here again on next visit to Paris. No
New, clean rooms with very good fittings and furnishings. Free wifi and friendly staff. Cramped rooms and hotel and limited facilities. Very expensive for the facilities and room sizes provided.
The room was exceptionally clean and the hotel was situated in an ideal location. It was close enough to the Eiffel Tower but still in a very quiet suburb. The staff were helpful and the price was good.
the location' the servuce at the front desk, the helpfull staff-front desk and the design.
The bed was wonderful. The shower was awful. The room had no place to store belongings. No wash cloths provided. Maid service was good. Room lighting was good and so was the airconditioning. Shower door did not contain water while using shower. Bathroom floor became extrmely wet. No place to store belongings. Breakfast buffet was inadequate for price.
The bed was extremely comfortable, free internet access, very quiet and calm. Shower was kind of awkward, but that's it. A great hotel.
The quiet location and the staff that made you feel at home.They all spoke good english thus making me feel more comfortable. All of them were willing to answer to any question I had in terms of sightseeing or transportation. They were very polite and always had a smile on their face. I will definitely stay there again. Rooms were delicately designed with a modern touch but had something classic as well. Such a remarkable combination. Everything was beyond my expectation. T Not really.Everything was perfect.Thank you Plaza Tour Eiffel and staff!!!
the room is very small. in the morning thw water for bath was very cold. the elevator is very slow and take 5 minute to come downstair. the staff don't know about the musium of paris and can't help us about that.
The breakfasts were nice, and the bed was really comfortable
good location and friendly receptionists
Location Not what I expected. Hotel claims to be a 4 star but, It's no better then any 3 star in Paris.
small, room was not clean, bed was not comfortable. too expensive.
location low level of room service even after asking specific things like soap or bath robe to the reception had to ask again in order to get it...but in any case the room wasn't prepared as it should have been.No parking arrangement at the hotel and no public parking in the area. I was sent to a parking that is not publically opened so had to end up looking for a room to park in the streets. Hotel should have better knowledge to guide its guests.
good location, size of the room is ok, hotel staff is helpful internet connection, even at the lobby, is always and very problematic, when you ask for a taxi, ask for a public one as they get you a private taxi with much higher rates
I chose this hotel because of its location, and it has Internet connection. The location was realy great, 100 meter from the Trecadero square and the metro, comfortable and soft of quite area. The very bad problem I had was the Internet connection, I stayed there for 10 days, and I was promised the connection issue will be solved many times, but almost never worked, it was very bad since I really needed the internet during my stay to follow up on ongoing projects that needed my daily attention. The receptionists tried to help, the manager did not bother to call for an apology, although my repeated complains about this issue.
The location is very good The room was too warm, and there was noise from neighboring rooms or apartments
Great view of Eiffel Tower.
staff OK Internet acces was a real mess, almost never operational and when operational very very bad connexion. Some lights were not operationnal in the room, bathroom products low quality
Location. Short walk to metro. Walking distance to Eiffel Tower. Local facilities eg bar/mini market/street cafes but in a quiet street. Hotel staff were excellent, friendly professional and multi lingual. Staff impressed me most actually. Breakfast room bright and cheerful. no
Great little hotel with an extremely friendly staff. Definitely charges in line with what you get -- not a ton of amenities, but this is unnecessary for Paris when you spend so little time in your hotel.
Room is clean and comfortable but small. Breakfast is too little for the amount charged The small lift
It is located at the city cnetre area and nearer to Equip Hotel show. All OK
location excellent,staff very nice
Friendly staff, adequate facilities Rooms too noisy (no soundproofing) and too hot; the beds had plastic matress covers making them very hot and uncomfortable
Good location, helpful staff Very small rooms, quite plain
Warm, friendly atmosphere with friendly polite staff. Very relaxed problem free stay.
the room was warm enough so, for once, I didn't have to rise up the heater no curtain on the window of the bathroom. even if the glass of the window is blurred, is not enough to respect intimacy. + the acoustic is pretty poor as I was waken up by my neighbor clock.
Good quality hotel - clean reasonable size rooms in quiet central position
The staff were really lovely and very helpful. The room was modern and lovely. Location was spot on.
Very friendly/accommodating staff. Very convenient location. Really non-smoking. Very clean. We would return. While it was not a problem for us, the elevator lets you out between floors, meaning you carry your bags up/down several stairs to your room.
Hotel staff very very friendly even checkin us in early after a long night travelling at 9.00am-perfect location for Effiel tower-will definetely stay again No
Amazing service and help from the staff, fantastic location, plenty of reasonably priced, good restaurants around The rooms really are small, but if you don't plan on spending too much time there, it's not a problem!
Very good situated.
Hotel staff,cleanliness,location. Small room.
The hotel is new and cleanliness well maintained
Very convenient to Arc de Triomphe, Effiel Tower, and Metro. Many local restaraunts within walking distance. Our room was somewhat small, on the 1st floor (one level up from gound), and faced the street. It was noisey at night as the avenue which the hotel is on is a little busy. Not major dislikes, just something to keep in mind. If to do again, ask for a room higher up or facing the back.
Excellent location near the Eiffel Tower. Very good price. Small, but clean rooms. Friendly, but eccentric, staff.
Location for sightseeing good but restaurants in the area were overpriced with badly cooked food and poor selection. Staff were helpful particularly Florent who was most helpful with planning our itinerary each day. Our room and beds was far too small for two elderly people, air conditioning did not seem to be very effective, tea and coffee facilities were not supplied, I had to request them twice and supplies were never replaced while we were there.
Staff, location, and service provided. The staff were extremely helpful when we needed to extend out stay to wait for lost luggage. The hotel was booked solid but the staff went on-line and assisted us in arranging the add'l days we needed at another hotel. Also, we liked the little fridges in the room...good for our baby's milk. The rooms were kind of small
The location is excellent. You are a few steps from the metro and there is easy access to all the tourist locations. You have a view of the Eiffel tower from your window. The staff are friendly and very helpful. Towels were dirty so you have to check before using them. When we arrived the previous occupants left a lot of stuff in the ref which were starting to go bad. It made a foul smell in the room. The blankets in the upper cabinet have been used so we didn't dare use them.
Excellent condition None
location, location, location. And although the rooms are Paris-sized, they are very well laid out, making a lot more space for our stuff that an ordinary hotel room. Separate closet space for each of us.
Great location, good staff (especialy if you take the time to have a chat to them.
Excellent Location. Early housekeeping.
Location was great. Front desk staff were very helpful, even if the night receptionist was a bit groggy when we woke up early for our taxi to the airport. Room was so small that 2 people getting ready at the same time was nearly impossible. Nowhere to lay out the suitcases if you wanted to open the doors. Cleaning staff were inconsistent: one day we got all new towels, the next, only 1 bath and 1 hand towel. Not horrible, but still had to head to the front desk for a towel. I won't stay here again. The location wasn't worth the cramped space.
Location was perfect for my business meetings
Great location, very clean and good standard of the hotel. nothing
Good Location, helpful reception (offered me baby cot free of cost)
The staff were friendly, knowledgeable, and accomodating. The room was comfortable, spacious, and spotlessly clean. The hotel is also located in an area easily accessible to many shops, restaurants, sites of interest, and easy access to a few different Metro stations. I have no complaints at all.
I liked that the hotel is calm and in a good location I can't control the temprature of the room the air condation at the room I think is central control and you can't change the degree from the room
The staff was amazing. Very helpful with everything. They also spoke English.
The staff were very friendly and made me feel very welcome. I was there partly on business and could just about walk everywhere I needed to be. The hotel is in a great area, not too noisy but quite close to all main attractions. There is a wonderful hairdresser just around the corner and lots of good bistros. I would happily stay again. Just something small: No do not disturb notices to hang on the door.
The hotel staff is incredible. They're very warm and friendly, always helpful, always mindful of every guest's needs. Extra effort always to serve early breakfast, help out with directions and booking of excursions, and provide wi-fi service.
Good location, very clean. The hotel was partly under construction which courses noise. Room service was good but too early, so I couldn't get much sleep course of the thin walls.
Cleaningness of the toilet/shower-room and location Room a bit small
Location not noisy
Good location Tiny rooms
Friendly staff and excellent location. Nice and clean room.
closeness to avenue kleber rooms dark, room decor should be renovated !!!!! and rooms should be better cleaned. Elevator extremely small
Friendly efficent staff. The walls in our room need a touch up on the paint/wallpaper
The room was dark, not particularly clean and smelly! The whole hotel urgently needs to be re-done. Everything is old. Don't take the breakfast - costs 12 Euro for a disgusting coffee and a croissant. You'll get much better stuff half price in neughbouring cafes. Overall: hotel not recommneded
I think the price for breakfast was to high comparing to what you received.
well priced in a very good location
hotel staff was great, very helpful nowhere around this hotel was open after 10pm! nowhere to get food (not even crepe stands) or restaurants, absolutely NO nightlife!
Location is excellent for sightseers The safe in my room was not working and the staff didn't seem that bothered.Tea and coffee making facilities in the rooms would be a real plus.
good location near to 3 metro stations hot temperature in the room
This is not a 3* but a 2*.
Staff was friendly.
Booking and reconfirmation was easy. However, there are plenty of hotels with a better quality/price relation in the vicinity which do not appear on Active Hotels. Hotel: Nice turn of the 19/20 century style setting... Friendly receptionist Room: Nice touch with an old fireplace, even if certainly never in use. Matress was firm. Insufficient investment in terms of standard amenities: Bathroom functional, but ancient wooden toilet seat, apparently several times repainted. No lift, but only three floors from what I could see Poor lighting in the room, despite a torchiere, ascerbated by the fact that walls where in night blue... No ligthing for the most basic camping style assembly of a table and two stools. I had to draft a presentation over a couple of hours and the only way to have light was to turn the torchiere floor lamp around to throw some light on the table. Bed: While sheets were fresh and clean, the headpiece of the bed had apparently not been dusted in this century. Worst: Old single pane windows, no insulation against traffic noise, in particular the garbage collection trucks in the morning... Poor sound insulation to staircase, rooms next and above. No discount through internet booking.
The hotel staff was very friendly and helpful. I liked the size of the room, the cleanliness and the central location. I think it is a very basic hotel (without elevator) and therefore too expensive.
Real French charm, extremely close to Champs Elysse and Eiffel Tower-both within easy walk. The staff were so friendly and helpful, it was a most pleasant stay.
Staff excelent could not do enough to help us, hotel was very french and original and extreemly clean, I would recommend this hotel to anyone. No it was everything it said it would be and more
Hotel is at the middle of the city a couple of minutes away from Trocadero. I loved the decoration of the room, it is big for a Paris hotel and very comfortable. It is apity that the hotel is only open at summer, until september.
We had a really good sized room and it was a lovely experience over all. Nice if there was a lift though.
The large room
Friendly, quaint The bed was a little bit hard
Great location, relatively quiet, large room Breakfast was overpriced