Paris hotels in Opéra - Haussmann

confort of the room

the room and lobby Inexperienced staff

Reasonable sized room for urban Paris. Good Wifi, Nice bathroom. Hotel staff was not responsive. Also, they cancelled my dinner reservation, even though I told them to confirm it. I was upset.

The location is fantastic and the metro close by to get to all the sights. Breakfast was a little disorganised and the shower tends to leak all over the floor as the shower door does not keep the water in. I would say that they could provide better service in the bar as it was hard to find someone when wanting a drink which I would not expect from a 4 star hotel.

The hotel design is stunning, the rooms are comfortable and stylish and the location is great. The staff were inexperienced and service consequently slow.

Hotel Position. Friendly staff. Nice breakfast. In general the rooms are small, and the hotel a bit "tired". Severe remodeling must be done to improve the hotel to deserve its price. 1) the hot water takes ages to come, I.E. no hot water recirculation pumps. 2) the room looks aged, and so did the bathroom. Not classic, but aged and overused, tired. For example "classic" weight scales that do not work. Why bother having them at all? 4) this ridiculous type fridge in the room! Charging as soon as you remove an item. I really dislike them. This is not a service fridge for cliens, it is a sales dispencer! It even has a note for a space 10cm by 10cm by 10cm "area for client". Like it is making a joke... ridiculous!!! 3) This hotel is very expensive for what it offers very bad value for money

the bathroom was excellent then room was on the small side

It was clean. At least one staff was useful. The billing system when we booked online did not tell us the exact charges. It should give us the total figure for all the days, and not just the charges for one day/night. We thought the rate was one sum and when we got the bill we paid 4 times more. This was a bit confusing and embarassing. The online billing system misled us

- light with sign "don't disturb"; - morning newspapers; - the bussiness room/Internet is always busy; - the lamp on the bed's table fall down several times per night; - this is no possibility to swith off the night light

the staff is very frindly and good services the hotel is too small and my opinion should be 4 stars NOT 5

Excellent location. St. Lazarre metro / RER station nearby, thus giving easy access to all the city. On the lower floors, the metro vibration could be hear late at night

welcome package( bag with cereal baton and cookies incl bottle of water). Made feel very welcome. Staff was friendly. Breakfast was good coffee quality in breakfast can be better.

Very good location. The room was small, not even that it was privilege, for that price I expected something better.

nothing all

The hotel is clean (except below) and the staff is friendly and helpful. Let me preface this with saying that they are renovating the hotel at this time. the location of the hotel is in a not so great area near the red light district. that being said, the hotel itself sits off the street and is gated with 24 hour security. The room was clean and modern but our batch room was old. Because of this, there was rust and mildew marks all over the bathtub.

excuse, I don't understand this question... see above

It had some decent restaurants around and the staff were very friendly. It was a little too far from the main section of Paris.

The way the hotel was decorated..that everything was brand new...that the beds were very confortable.. the shower had no door ....that if you used the pc in the lobby it was 8 euros for 30 minutes

Availability of hamman and sauna for the guest as well as gym

Staffs are very friendly and helpful. It takes 10 stairs to reach the elevator.

Perfect location to walk to all the obvious attractions; 5 mins to Opera, 20 mins to Louvre, etc. Staff attentive & friendly > barman in particular was excellent.