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The front desk staff was excellent and very helpful in all ways. None to comment on
The staff was helpful when I had questions. Although helpful, I still came away with feeling they wanted to separate guests from their money as quickly as possibly. They were not warm and did not exhibit the hospitality I come to expect from today's hotels. Two examples: On checking in, I specifically asked for a quiet room away from the elevator. Although the relatively room was quiet it was next to the elevator. Unfortunately, because of my jet lag, I didn't realized this until I'd occupied the room. Why would the check-in clerk not consider my request? The second day, leaving the breakfast area I saw a huge cockaroach. I took a picture and sent it to the hotel by email to be discrete about it. They thanked me for the information and said they'd take care of it. When I checked out a bit later in the morning, the clerk told me an exterminator would be there in half an hour. Great for them. But never once did they say they express any need to be forgiven for having a dirty place. They didn't even comp me for the unpleasant experience. I just don't get it. If you want to sell yourselves as a four star establishment you can't just be superficial about it. You have to deliver through and through which is consider this place to be a wanna be four star. I wouldn't recommend this hotel to anyone looking for authentic hospitality and superior service. By way of comparison, I was in Paris 2 years ago and stayed in a two star hotel in the same area and found the service to be of much higher quality. Next visit, I'll go back to them.
It would be better to have wooden floor than carpet in the room. A shower stall rather than a bathtub would be more convenient. Breakfast a bit too light and with poor variety
great design of the room, top floor (6th) was excellent, and you could not beat the TV in the bathroom mirror. really happy with this perfectly located gem.
Second time at hotel, great location
The hotel is in a great location and the lobby and other public facilities were beautiful. The staff was friendly and very helpful. We also liked that there were several restaurants all within the same square as the hotel. The rooms were tiny and the bathroom made me feel a bit claustrophobic. Also, the Internet only worked during the day.
For this part of Paris the rooms are very nice and good value, with nice design and very comfortable beds. Internet in the rooms was not free, but at least available.
The best in Select Hotel is location. It is situated in the center of Paris and it has good neighborhood with Sorbona and Luxemburg park. Muy bien. The room was too small for me and for people from wide area countries.
Friendly, efficient staff. Nicely designed interior and excellent location. Comfortable room. We will definitely stay there again.
great location, great soundproof windows!unusually beautiful interior decoration! breakfast generous for paris conditions! if you weigh more than 50 kilos, do not go to ther bathroom-you may get stuck..
Very good location, very fancy common spaces (hall, breakfast room, reception). The room at the sixth floor was good, but not as great as common spaces. Bathtube/shower uncomfortable (without hang up for the shower and without shower curtain, it's a mess with the water everywhere).
The location, it was in an exellent square in front of university sorbonne . Big rooms for hotel in paris. Beautiful rooms with very nice architecture view. perhaps a little more of cheese and ham in breakfast
The staff and the vaulted breakfast room. Sites and Metro are not close. I found it a bit difficult to get to these and I have stayed in Paris many times.
Crisp-clean, modern design, location A mirror and a shelf in a bathroom would be useful
location could not control the room temperature as it was fall and the individual room air conditioning had been turned off in order for the building heat to be turned on. Subsequently, the rooms became too hot.
Great modern decor in st Michel
Clean and responsible staff, good bell staff. Very expensive given what it is. Wifi is horrible throughout hotel. 3rd party website logon problem that management had no idea about.
Staff. Clean. Location. Room a bit small. No morning coffee. No free breakfast.
staff was very friendly however hotel infrastruture was not good the elevator hardly coulf git one person and room was extremely small as eell as the breakfast area
The staff were courteous and extremely helpful, rooms tidy and the beds were the most comfortable we have ever stayed in! We were in Paris for the weekend as a couple and had a fantastic stay at the hotel. Location is ideal and we would highly recommend to any friends/colleagues looking to stay in Paris. I dont like the 'room number' signs on the bedroom doors. That is literally the worst I can say about the hotel!
location and style of hotel
The room was compact but really well designed and stylish. The staff were really friendly and helpful. It didn't feel like just another chain hotel. The gym wasn't available which was very inconvenient for us but as it was being renovated it will be lovely when finished. It is a small space and there are no weights but good quality aerobic machines running and a cross trainer. Also there is a large park 5 mins up the road.
not much room too small, no faciliies, ocation not as expected
Wonderful area. No bar area
Hotel staff was really very friendly and helpful. The location of the hotel was very good. The hotel is a bit old-fashioned and the rooms are small.
Location, helpful receptionists. Had to use antiquated, tiny, scary elevator or walk up a lot of stairs. Also, the street noise at night, yelling street people and motorcycles rushing by, was pretty bad.
Room was compact and had everything I needed. It was clean. Very good location. STaff were all congenial and pleasant. A single room that is as small as this one was can cause claustrophobia over ten days of stay. The bed was too near the window and when the weather was bad I was cold. You should offer larger rooms for singles on a longer stay. I would have been happy to pay extra but no one told me. I found it hard to hear cnn as it had a quieter audio setting than the other stations. More movies and interesting programs needed. Single people do not stay out late into the night so they some entertainment in their room for evening.
Excellent front desk staff, especially the pleasant,very friendly and helpful Oriental lady at the reception counter..patient too, smiles a lot ( unusual in many French hotel staff) goes the second mile for guests.Clean and central, very walkable to many "must- sees" in Paris None that we can think of ...except the room would benefit from a refitting ( especially new wall paper) to match the bathroom which was a well renovated one.
Very bad experiences I got with that particular hotel, most guest been awaked from sleep at 3:00 O'clock in the morning by a defective fire alarm systems.Most of us been gathered at the hotel reception at a cold nightwearing only a light pyjama some half dresses !!!!! Nothing in particular even they been in shortage at breakfest with french baguetteand tea spoon , incredible !!!
Very friendly staff. Gives a very personalised feeling during my stay.
Hotel location is very good, walking distance to Ils de la Cite, close to a Metro/RER station. Rooms are very clean and bathrooms are new.
Staff were exceptional throughout our stay. Rooms very clean and of a good size for Paris. Worth asking for a room with a veiw out over the skyscape of the city.
the staff was very kind and the demand for a nice view was respected.breakfast was served at very practical hours and it was very nicely located.the elevator was really nice and aristocratic. our room was not ready by 5 pm in the afternoon by a mistake and the cleaning lady did not want to do it late in the afternoon. so we spent a night in another room and then we have changed it. but the staff has offered us the breakfast in order to compensate which was kind.
The localization was perfect, it's vis a vis Sorbona and near Luxemburg Garden. In my triple room there was no coffe service and no ironing kit as they wrote in an offer.
Modern design, comfortable bed, good shower I liked everything
The location is very good regarding the resteraunts, the bars and being a hip location. The staff is polite and helpful The hotel is not a 4 star hotel as listed, but Appartments with 20 euro per day housekeeping service. Very small rooms like all of Paris. The reception is closed by 6 pm
nice and quiet place. Hangers in the bathroom for the towels does not exist.
Hotel staff was very kind.
quiet, clean, good location Quite small for an apartment room, double bed comfortable but small and not much room to move in the bedroom. Also very small shower. Living area and kitchen were practical
nice and courteous staff,location of the hotel was perfect , especially for a family with little child ( jardin de luxemburg with playground is 3 minutes away)
Location The concept of hte hotel is definitely nice. The execution is tired, however. Curtains ripped, very dark rooms (not enough lighting and 3 out of 6 lightbulbs in livingroom were not functioning upon arrival), old mattresses, an extremely uneven sofabed, not enough cutlery/glasses, the only drawer cabinet had 2 out of 4 drawers not functioning (storage space is already very limited for an appt for 4) and the 2 nightstands had click drawers that did not click shut anymore. No major thing, but unacceptable for a comparatively (London, Berlin) top notch price.
Very high quality apartment - felt just like being at home
Very good when travelling with baby given the kitchen facility. The staff was excellent - very nice and helpful. Location is very very good - few minutes from Boulevard St. Germain and Boulevard Saint Michel. No dislikes.
Location,in-house facilities Too highly priced,poor service,no regular change of towels,no help with the luggage
The room was exceptionally clean and comfortable. It was modern, clean and had enough space to move around. The only thing that was a bit less than perfect was when I arrived at the hotel at around noon, instead of being greeted by the lady at the front desk- her first words were, "Oh, it is way too early for you to be checking-in." I knew that, and was fine to leave my bags, however it would have been more hospitable to welcome me to the hotel, take my information and let me know that they could accomodate my luggage instead of making me feel like I had inconvenienced her, or that I expected to go straight to my room.
We enjoyed our 2 night stay in Paris. The icing on the cake was our hotel which was a great base to explore (or get Lost) in the streets of the Left bank and the latin quarter. The Hotel staff where very helpful and courteous and we would definitely stay there again.
Location is very optimal and the stuff is very helpfull. Elevators
Excellent service, beautiful furnishings and finishes, great location.
The staff was absolutely amazing, so friendly and helpful! The room was also very beautiful and comfortable! Everything was amazing! Would not change a thing!!
The funky designs of the rooms. The interesting bar concept in teh evening of help yourself and honesty system It could have done with some music in the evening when the bar opened to add atmosphere.
Everything was perfect. The staff was extremely friendly and helped us a lot in a few things that we needed assistance. The location was excellent, near RER/Metro station which could deliver you directly to CDG Airport and all the good spots of Paris. Very good design of breakfast/bar area. The room was a bit small but I guess that is a typical situtation with most Paris hotels.
We appreciated the very helpful staff, and loved the convenient location. We were able to walk almost everywhere we wanted to go. Can't think of anything negative. We'd stay there again!
Wonderful friendly staff. The smallness of the establishment added to the warm ambience of the hotel. Recently refurbished so fresh and modern. So close to so many attractions. Loved the whole experience.
Nice, clean and quiet.....hotel staff very very helpful with questions and recommendations for restaurants etc....was also given an upgraded room which was very nice
Friendly and service minded staff. Location.
excellent location, room decor, cleanliness, friendly staff
excellent position, average room, well presented - staff were extremely helpful as I had medical emergency- will certainly return when next in Paris
The personnel, mattress, bathroom, site. Iron design over a bed
Quiet hotel, good location, reasonable amount of space Pricing on hotel web site did not match booking.com pricing.
It was very central. The staff were extremely helpful, especially with regards to the strikes in Paris.
Nice atmosphere, friendly staff, smart decor, quaint reading room Bed a bit small and lumpy
good part of Paris, lovely staff, Spoutnik the cat, size of room and furnishings. Excellent atmosphere.
Excellent location and extremely helpful and friendlt staff
Very friendly and helpful staff. Nice little breakfast room. Cosy clean bedrooms. Fantastic location for all the sights, metro, bars, restaurants etc. Few nice bars and restaurants on the doorstep within 2 mins Nothing it was really good
Excellent location, very helpful staff, clean and bright rooms, excellent linens - we are satisfied absolutely. Nothing!
Hotel in good location for left bank locations. Staff were helpful. Breakfast a bit disappointing if you don't get to the breakfast room early - the scrambled eggs were all gone!
I have a sweet spot for Luxembourg Gardens, so this hotel could not have been in a more perfect spot. Huge bonus, it's steps from RER B, so getting to and from CDG could not be easier!
Brilliant location, clean, friendly staff. Very old and shabby rooms. Asked for a non smoking room, but got a smoking room.
The location is very good, 100 meters from a RER (train line that connects to the metro). Breakfast was ok. We were surprised in a negative way when we got to our room since the pictures from the site showed a better looking and newer room, however when we arrived it was not that way. When talking to the staff they said that the room we saw was in a category above the one we had paid.
Very good location! Right next to the jardim de luxembourg. Nice room, with a view - we could see the eiffel tower. Staff was very friendly, we were travelling with a small child.
Location Specifically requested and contacted them for a double bed not two singles, upon arriving they gave us two singles, were too booked to exchange us till the next day and could only offer a mediocre room the following day. Not very impressed considering i had a verbal confirmation over the phone
The front desk staff were helpful and friendly and spoke English. Our room was small but comfortable with a little balcony that had a view of the Eiffel Tower which sparkled at night (on the hour... very magical). The location was perfect since we are great fans of the Luxembourg gardens. Breakfast was from 7 a.m. until 10 a.m. and if you arrived after nine they did not replenish what they were serving.
very convient location, staff very friendly and helpfull.
Best location for sightseeing
Central location Superior room was really only of a standard level.
excellent location, friendly and polite stuff, fine decorated and clean room, completely correspond to the price.
I really suggest taking breakfast in room. It's excellent and a better option than taking it at the crowded dining room. The room safe didn't work properly. They said they would fix it, but nothing happend and we didn't even get any feedback. When we left two days later it still wasn't working.
location clean cute and comfortable wifi worked fine despite some reviews there's no shower door = water all over the bathroom small rooms but was to be expected price was a bit high but it is a GREAT location
Extremely nice and helpful staff. Always smiling and eager to help in any way possible. Attentive and reliable. Great great great location next to the Jardin and the room was clean at all times. The room was very small, even for single occupancy. Not that important if you are out and about in the city, but still, it is small.
The location is very nice for exploring Paris. We also liked the warm atmosphere in the Hotel lobby with a nice woodburning fireplace. Unfortunately, in our room (number 35) you smelled the fireplace in the lobby severely. Especially with the window open but als with the window closed. We found this very unpleasant to sleep in. Also the space for having breakfast is too small to handle all guests.
Great location can take RER from CDG and it drops you less than a block away. Nice fireplace in lobby lounge.
Nice,quiet location.helpful staff Beds a little firm but we slept fairly well
Clean, friendly, comfortable, convenient, and affordable.
Good location, friendly & professional staff, clean room, nice wallpaper! Bathroom on the small side, but very clean.
The hotel has a great location, right across from the Sorbonne and thus close to lot's of attractions. The design touches, especially in the common areas are very chic. The rooms are very small. It was hard to find space to open up my suitcase. However, they did such a nice job with the decor, that I was able to overlook this. It's a fun place to stay.
Good location. Very close to Luxembourg station. Breakfast was adequate for the price. Like a lot of European hotels we found the room to be noisy. In the mornings other guests closing doors was quite audible.
Location, location location!
Location is excellent, staff very helpful. Hotel Bedroom very small with extremely small bathroom. No Tea and Coffee making facilities.
very good location The room is smaller than my expectation
Good clean room, really centrally located. Rooms tight but clean and serviceable
Nice design and equipment, quiet room and excellent location. The room was just a little small (considering it was a double superior).
Conveniently located in Latin Qtr; walking distance to River, shops, restaurants, cafes (including a 24 hr internet cafe), tourist attractions and bus stop; friendly, helpful staff.
excellent location breakfast not included
Very good situation of the hotel, friendly staff, and the room was always clean and nicely done. If we should mention one "bad" thing: it was a rather high noice from the water pipes.
It us very good.
Excellent position, good service, cleaness. My room was a little bit too small.
The hotel is located in a beautiful and quiet district, near to many sights of Paris. I liked excellent design, very friendly and professional staff, comfortable and clean rooms, good breakfast. I can note only two lacks - poor illumination of rooms (it is impossible to read) and very hard doors, including doors to bathrooms.
location was fantastic; hotel had a very authentic look; staff was very friendly and great to work with; very responsive; great value for money; overall we are extremely pleased took quite a long time to repair a sink;
Great price and good location, 5 min from the metro and various buses. Lots of restaurants and cafes nearby. Not far from even more restaurants in the Latin quarter. Friendly staff. Although it was very clean and nicely furnished and in good condition, some of the paint was peeling in the bathroom, which might disturb some people.
Very convenient location, central to most places to visit. Hotel staff were helpful and strategically placed to watch the front door.
Ideal location, which was a good starting point for sightseeing, as it was within walking distance of the main thoroughfares. In the room I stayed in there was no proper shower cubicle only an overhead shower-head to be used in the bath, there also was no shower curtain or screen.
good staff, closeness to the St Germain and Notre Dome Very small and old room
Nice hotel with very nice location. Quiet despite location. Recommendable. Dark rooms.
Nice quiet room, nicely decorated. Beautifull bathroom. Good lounge, friendly staff. There was a problem with the water one morning, but it was fixed very soon.
The hotel has an excellent location. It's also very clean. I thought some staff members could try to speak a bit more in English, especially when someone asks for an information. I've got some answers in French, although I have asked in English. They also could have frigobars in the rooms. And they could offer free breakfast too. Of course I knew these before, but it could be a perfect hotel.
Its central location. Close to tourist attractions, metro, supermarket etc. Tea & coffee making facilities in our room would have been very welcome.
Great location and balcony. Quoted one price via email for 6th floor at 99e but receptionist denies all knowledge of this price even tho we had it in writing from them.Very small rooms with no tea or coffee facilities. Old bathrooms.
The location of the hotel is excellent - right in the heart of Quartier Latin. 1 min walk from the Sorbonne university. Very clean and nice.
The staff were friendly, patiently answered questions even though we didn't speak French and gave unsolicited good suggestions (e.g., the strike may cause problems even after it is over and taking a cab to the airport would be a good idea). It was a little cramped, but that is why it is less expensive.
Good position next to the Sorbonne University Rooms are too small! Impossible to move into it
Very good location. Comfortable clean and simple Breakfast not included
Location Tiny room (to be expected in Paris but still a challenge!). Noise from other rooms - plumbing and 'nocturnal' activity!
Location was excellent for seeing central Paris by foot or bus. The beds were comfortable. The side street we fronted had a bar with noisy patrons later at night.
Location, price no charm
The location is perfect, city center. The double room was tidy, quite spacy for a hotel room in Paris and surprisingly quiet. The interior design is fine more in the classic style. Quality of mattress: perfect!
Reception staff very helpful and could speak English well. Room small but cosy and comfortable. Position was excellent. They only had one iron for loan and wasnt available when needed.
Very nice hotel, well located, small rooms.
good location one block from Blvd St Michel overpriced for what it offers: very plain rooms, expensive breakfast, etc. The hotel would be good value at about 2/3 the price
Bed was very soft! Breakfast can be improved!
The staff were outstanding...there was an error made in our booking. Mistakes are made from time to time but it is the way the mistakes are handled and the way in whichthey are resolved which is important. In this case the staff at Central Saint Germain and booking.com found a solution and we had an enjoyable time in Paris. Bravo and thank you to those who were involved.
Location is perfect - easy to walk to all over the city A bit expensive?