nice surprise for money, great to be right across street from bus station, nice outdoor pool area, everything very clean.
Good hotel but not worthy of 4 stars. Breakfast is not that good.
All the staff were very friendly and very efficient. The breakfast was excellent. The hotel is well located for the bus station, the shopping areas and business district.
Nothing Zenit Diplomatic is not a 4 stars hotel
Helpful staff, comfortable room, good location for shops- The buffet dinner cannot be recommended.
The location was great and the swimming pool was a nice bonus. The carpark, although difficult to get into was very expensive to use. In our room it was advertised that the cafe in the hotel was open until midnight and alternatively if we wanted food we could order pizza direct to the room. This was not true and this false information should be removed. We arrived back from a day out to get food at 11pm but couldn'T. The staff were rude when we complained
This hotel does not offer smoking/non-smoking rooms, which Booking.com does not inform you of. Upon arrival we were put into a room which stank of cigarette smoke so intensely that we could smell it from the corridor. Unfortunately the hotel was fully booked, so despite the fact we booked a double room, we were forced to switch to a twin room (which also stank, just not as much!). No non-smoking only rooms.
The barman during the afternoon and evening of Monday 17th August was very friendly and extremely helpful. Did not feel that it was up to **** standard.No coffee or tea facilities in the room.
Convenient place, swimming pool was a nice extra. Food and drink good and well priced. looks a little tired and parking is expensive. Our view was of the side of a garage not the mountains so go for a higher floor. Expect a 3 star hotel not a 4 and you will be happy.
the swimming pool&the bar. the breakfast was a little poor.we had to wait a long time for more food to come available&the quantity was a little poor also,but when we did eat it was fine.parking was a little difficult also to enter&leave.
Big rooms, comfortable beds
location restaurant staff very efficient
most things were fine position couldhave been better described. parking difficult and expensive
nothing oldest furniture
One of the best hotels I've stayed at!
Comfortable hotel in a beautiful part of the world.
To include breakfast in hotel reservation with "normal" price The prices of breakfast are too expensive
lovely lovely hotel , very plush and comfortable too many road works , our sat nat could not give us directions so it took us an hour or so to find it , in the end we had to walk a while until we found it, regards brenda cotterill , i dare say it will be better when the road are fixed.
Staff were excellent my only complaint was room 212 had no bath plug so couldnt have a bath after a long day shopping and I thought the swimming pool could do with a good clean We thought the price of the breakfasts were very expensive
value for money it needs renovation
Got this 4* hotel for a bargain price. Huge, clean and comfortable room with balcony. Great central location. Arrived at midday and basically told to go away and come back to check- in at 2pm! Repeatedly reminded how we had to check-out and remove car from parking by 12pm "at the very latest". Spa facilities were pretty dire for a so-called 4* hotel and breakfast was disappointing.
very good breakfast, location impossiby tight parking garage and charge for it.
excellent breakfast and dinner.Its better to select "media pension"good value for money.f you have to pay 18 euros to park yuor car its nothing considering that i Paid only 115 euros for triple room ,free internet and excelent facilities ,location,etc. The beds are too hard
IT WAS MAGIC, within walking distance of all amenities if anything the only complaint would be the parking costs but this was outweighed by everything else
Reasonably priced for half board Arrived late and food was dried up. It is rated 4* but more like a 3*Not as good as the Magic in Pas Cas. £12 to park a car is a bit steep.
it wasn't easy to find the hotel inside the campus place.
Centrally located in beautiful andorra ..
Good location, clean and comfortable room.
The location of the hotel was great. Excellent value for money. Clean and great staff
The room was very specious, the accomodations were very comfortable, and the bathroom was exceptional. We wish we'd stayed there longer to take more advantage of the facilities. The location was great - more convenient than map suggested, not in the middle of the stretch, but a short walking distance away. Staff was friendly and responsive. Information about nearby restaurants was not extensive.
Lovely, spacious room with great view and really great bath. Restaurant was also very good and the wait staff attentive. A 5 Star hotel should have down pillows...at least upon request!!!
The setting and scenary is fantastic. Peaceful and beautiful.
We were very pleased with the hotel and thought it excellent value for money. The staff were very helpful and the amenities first class. Service and food in the restaurant were also memorable We only stayed 1 night but would certainly return for longer if we could. The only problem was finding the hotel as we drove into Andorra and, understandably I think, found the streets difficult to negotiate and impossible to reconcile with our Google map. The hotel could consider printing clear directions with its booking confirmation. We finally found the hotel after running across street signs, which were very helpful.
The evening meal staff was helpful and pleasant.Our room was great, but we were confused by the lighting controls. The breakfast staff was a bit unfriendly.
Great location, great room design flies, mosquitos, moths, window was left open, not clean, missing robes, info, service guide etc. Spent 15 minutes killing off insects! Called front desk, little help
5 star luxury at a bargain price. Yay for off-season rates. Beautiful room with large balcony and view of mountains. Spa bath. Power shower. Electric curtains etc. Was too cold for outdoor pool but there is a beautiful indoor pool. Need to purchase swimming cap to use pool. Only 6€ though.
excellent large room, large TV, large balcony, excellent washroom excellent indoor pool and children's play area excellent lobby and outside Bar and outside pool and grounds free internet in the room with wireless keyboard - excellent!!!!! this is a excellent 5 star hotel - the best! excellent included breakfast in rate excellent location outside pool water too cold
the total atmosphere of rest,friendliness,extraordinary accommodation and excellent kitchen everything was fine
Very comfortable hotel indeed, an excellent place to go and get away from it all. Nothing
A well-located luxury hotel and a bargain at the discounted off-season rate on offer. I liked the rather spare modernist decor of the room and there were some nice design touches. Unfortunately, a series of minor room service problems (dead remote controls, missing waste bins, a bed skating round the floor till we found its brakes, etc.) slightly took the edge of the experience for us.
New, comfortable, large rooms, well located and good relation price/quality Not really, but make sure you state your preferences when booking.
Location and the modern nature of this hotel nakes it an obvious choice for visitors to Andorra All perfect!
comfort, spaceous, not noisey
New modern hotel with good size rooms and excellent bathrooms. Very good location, very near shops, restaurants etc. Helpful, friendly staff. Hot buffet at breakfast was cold, otherwise breakfast excellent.
The hotel was conveniently located in the heart of Andorra The hotel parking is very hard to find, but attached to the hotel once you locate it.
101% good hotel. I got big and modern room with perfect king size bed. Finding parking bit tricky
We upgraded for an extra 20 euros to a room with a balcony and a free minibar. Excellent value and stunning views. Buffet style breakfast was good and lasted till 11am (Saturday). The first room, before we upgraded, had a view of a brick wall.
Luxurious spacious rooms, nice view in the middle of the city. It's a bit of a challengeto find the entrance to the parking garage/
Central location Comfortable bed Good bathroom
Very new and top quality hotel - big room with flatscreen tv, excellent bathroom, located right in the middle of a big shopping street. We never managed to find the hotels own garage on the small, curly streets of Andorra, but instead had to park a bit away in a public garage.
Limited choice for dinner, but breakfast was good. The parking garage was full and with the prohibited parking in the surrounding streets this was annoying (Although fines are cheaper than parking inside)
Everything was good, friendly staff, clean and comfortable place to stay. The price is perfect. We really enjoyed our stay. Thank you! It was a little cold at night and noisy from passing cars on the street
Situation in the town. Pleasent staff. Hotel appeared a little worse for wear....could very much do with some room make over. parking should be free for guests.
Good Location and nice staff rooms were pretty ordinary for 84 euros a night and it was pretty noisy during the evening with the people down the hall.
Clean functional rooms - freindly, helpful staff, good gym. Breakfast food was a bit dull (typically Spanish) - went to cafe in Soldeu before skiing instead.
The breakfast was quite poor. The fitness center (sauna) was closed during July & August.
A strange mix of not smiling and extra costs. The health centre cost me 7E for a 25 min jacuzzi for myself and my son.
We were near to the Communal Stadium and we were very much satisfied. Everything was good.
Nothing Hotel is listed as a four star, I would say nothing more than a two star. Staff very unhelpful, room very dirty. We took the half board option expecting quality from a four star, but food was really bad, complained but no result. Booked for 3 nights but moved next morning
Helpful staff Advertised WiFi not availabl.
Conveniently and centrally located, excellent service and restaurant (breakfast and evening meal), motorcycle parking nearby
The hotel is pretty much where you want to be in Andorra la Vella - right where the shops and restaurants are. There's parking behind the building.
Parking, location, price. Only the the thin walls and loud guests.
very helpful staff, good parking system, location OK
The staff at this hotel were exceptional. The cleanliness of rooms was of the highest standard and the breakfast was outstanding. Unfortunately the walls and doors were so thin that you could here people in rooms sevral doors down. Otherwise this hotel would have been one of the top hotels i have ever stayed in. Hopefully they can rectify the problem as everything else was perfect Unfortunately the walls and doors were so thin that you could here people in rooms sevral doors down. Extremely hard to sleep unless you are a very heavy sleeper
Very beautiful building near to the main shopping streets and many restaurants. Very good breakfast.
really friendly staff, close to shopping areas
High quality of all facilities More accessible parking if possible.
The location, the pool, the friendly and helpful staff. Noisy room towards the street. As there was no AC, we had to have the window open.
hotel staff offered 3 rooms for choice, nice breakfast at fair price.
Room excellent, Loby area excellent, short walk to shopping and very excellent restaurant, excellent service. My wife and I staid in room 510 and what we realized was that we could clearly hear the people staying in room 511, not because they were loud, as we could hear them even though they were speaking in a normal voice. This is not a complain, but just for you to know this, as it might be an issue regarding privacy. When you design the rooms as you have, then we think it would be nice if you changed the red lamp next to the sofa, as this do not match the rest of the design and also with one that works :)
Nice rooms,clean, comfortable beds and bathroom The restaurant. People there was not serviceminded!
wery nice hotel the breakfast is not 5 star , had a better one in 3 good 3 star hotel
The air conditioning was not working. Most uncomfortable. When complaining the next morning.....no one cared at all!
Hotel staff is very kind and polite, Wi-Fi Internet, Restaurant, Room. 1. Hotel staff doesn't speak English very well. 2. We had to change a lot of rooms because firstly our room faced to the road. It was so loudly that we coudn't sleep at all.
excellent breakfast. very nice changes made during renovation.
Doorman helped take scooter off the van, level entryway, elevators. Bathroom door was too narrow for my scooter, so I used my walker, but they do have rooms with a wider bathroom door. Classic hotel done in modern taste nothing
Hotel was very good and no any problem. Atmosphere was good and hotel was very clean. NO
Great view of the city from the top floor. Just the price
Location, cleanliness and beauty of hotel. Our rooom was extremely smokey with cigarette smoke that wafted up from the bar and it was also very hot in our room. Unfortunately the air conditioning was not turned on in the hotel.
It charming entrance and welcoming smell of vanilla. Good location and the wonderful SPA to explore No dining possiblity after 10.30 pm
Room size... Wlan signal in our room (233) was not availalable except in next to out door. Parking under the hotel was very convenient but too expensive...
quiet yet central position beds not very comfortable
Fantastic location and exceptional value for money. Great facilities
All a 4-star place should be. Helpful reception staff. Good view from windows that opened (thankfully). Good room Wifi. Room far too hot and a/c control didn't work. Parking not easy - entrance to public parking building 75m away not well-marked and little space to stop outside hotel entrance. Pricey parking, better to try for a meter nearby..
The staff at the hotel, particularly at reception, were most polite and helpful.
Excellent service staff. Helpful and polite. Gym was small and poorly equipped. The sauna and gym was co located which was weird
easy to find, close to parking, nice size room, no noise from the street, free internet, check in around the hour,
The breakfast was absolutely fantastic
Very central to shopping streets.
The hotel is nice, clean and modern. The staff is very friendly, eager to help and to answer questions. Very important that there is a parking nereby with a convenient access to it. The location of the hotel is very useful for going around the town, shopping, etc. What could be appropriate is some more detailed information with working hours and "how to get there" plans on available facilities (spa, sports, etc.) in a hotel booklet, some hints on the town restaurants, especially those around the hotel.
Everything was fine, would like to come back again. No, all was OK.
Very professional hotel staff; parking faclities
Fast booking, fast checking in. Good continental breakfast Problems with wi-fi
The best hotel for the money offered. Very good breakfest.
Very neat and cozy and artistic. Warm hosts. Excellent breakfast not typical for European accomodation. English could be better. A measure of body language will have to be used by non-French speakers. No air conditioning.
Comfort, location, value for money.
at EUR 30 a night this is a top hotel. it's not the ritz and the night porter didnt seem too enthusiastic to open the door after 3am but otherwise this place can't be faulted. if you want luxury and giant rooms maybe go somewhere else but as a base to explore andorra and andorra la vella this place is ideal. it is really well located and close to all the main shopping streets, historic attractions etc, although that's also probably true of every other hotel in andorra la vella given that is a town of just 23,000.
Allowed to check in at 10 AM. Very poor breakfast. Just a croissant, a tart and tea/coffee. Is it so expensive to add some ham, cheese and cereals with milk?
Very close bus station l1,2,3,4,5,6, better for skier
nice staff, nice location
It was very well situated very close to the bus stops and the center of the town, everyone was friendly, the room was perfectly fine and comfortable. I didn´t like the fact that people could smoke inside the hotel. It just smelled. And the breakfast was regular.
The hotel is open 24 hours a day. It is overpriced
A small, but charming hotel. Very clean and a good breakfast. The room was indeed small, but we didn't expect very much, having previously red the comments. A bit far from the center, but Andorra being quite small, that's not a problem. Friendly staff. Good value for money.
Near shopping center. There aren't non smoking rooms in the hotel. Parking was expensive
I know the hotel as I have have been going there for over twenty years. It is centrally located in Andorra la Vella. The brekfast is a disgrace. I wrote to them nicely about it last year whn I visted twice in the summer. This time no croissants at breakfast, only inedible choclatines. And unpalatable breakfast cereal. It used to be so good until Somriu got involved and it has gone downhill. I am sad to not go there again but they have had three chances in the last year.
Its good central location near a big car park. Good room on the top with balcony. Only there for the shopping and it fitted the bill exactly. We did feel the bathroom could have been cleaner - very dirty between the tiles a bit of the ceiling was hanging down.
The feeling of giving the key back to reception and leaving the hotel. Spent much time waiting for the girls at reception to actually acknowledge we have walked into the room, the girls were too busy gossiping and laughing to serve us. They were both short and abrupt, and definitely did not have a friendly or welcoming look on their face. The room had ancient doona covers covered in cigarette burns. Beds so uncomfortable, may as well have been sleeping on the floor. The door to the balcony did not lock. The tv didnt work, we were told there was one we could watch in reception, to this day still have never seen this mystery tv. Parking was difficult to find.
Nothing Interior room with a very bad smell, very old and basic room, it doesn't reflect a 3* hotel (2* max.).
Nice hotel near the old town. Nice staff.
The location was excellent and the staff was very polite and helpful. In general lines breakfast was on average.
It was really nice hotel
Breakfast Had to pay to use the internet
This was a great experience for us. Convenient location, room was large and clean, helpful and friendly staff and breakfast was very good! N/A
The location was perfect for shopping, the staff at reception and at breakfast were most help full could not do enough to to make our stay pleasant. Car parking was a little tight down a narrow lane, ok for a small car large cars may have to park nearby
adequat business hotel
Very central for all conveniences fabulous value for money. Staff 100% No complaints whatsoever.We are a party of four and we are all of the same opinion.
The hotel is very well located and has convenient access. The staff at the hotel's restaurant was not polite and not very efficient.
The central location right in the centre of Andorra. The co-ordinates in the 'How to get there' information made it ease with sat-nav. Additionally, the helpfulness of the staff, speaking English, in pointing out where we could park securely. No coffee making facility in the rooms.
The location is very good. Parking solutions around. The room was comfortable for a family. The breakfast had enough choices for all the preferences in the group - fruit, cereals, bread, cheese, etc. Because being in the main street it's a little noisy but until restaurants close.
Very good position in the center of the town on the main shop street. Very spacious rooms. Breakfast was ultimate. Was charged for breakfast despite it was free in my booking. Hotel parking rather expensive.
The room was unusually spatious, there was almost excess of spaace. Just the bathroom itself could be a whole hotel room in many other Europen hotels.
The rooms were excellent and the staff friendly and helpful. The breakfast was excellent and good value for money. Would definitely stay there again.
Centrally located, useful for bars, restaurants, sightseeing. Excellent shopping location. Very helpful and informative front desk staff. Easy car parking.
Very nice hotel and cenrally located. no.
The staff are very friendly. My room (606) was really large,extremly quiet & had a wonderfully comfortable super king size bed. Breakfast is great, a wide variety of well prepared food & an bundance of it. Well located right in the middle of the town with a taxi rank diagonally opposite to the right No fresh juice at breakfast only that made from concentrate which tastes like chemical
poor breakfast for a high price!
Close to the downtown
The location The non division between smoking and non smoking bedrooms.
The Husa Centric Hotel has an excellent location at a major shopping street and is next to most important offices.
International tv in the room, good breakfast, polite receptionists. Horrible damp on the ceiling in the bathroom - lookes really scary and unhealthy, tiny and old-fashioned lift - it did not feel comfortable at all using it.
Hotel parking is almost impossible to access, with a risk of damaging one's car while trying to go down on a narrow, kind of vertical street behind the hotel and it's charged additional money (Euro 7.00) per night, which shouldn't be, given the great inconvenience. Also, the hotel charges 1 euro for 10 mins of Internet access in the lobby, which in my opinion does not reflect the class of this place and is way to expensive for a 2 star hotel, in this condition.
Kindness of staff Run away!
I like this hotel very much. Comfort rooms, tasty food, friendly stuff. Very comfort location for shopping.
central location no information for tourists
access to the city. the staff were more than helpfull .always willing to help and print maps ect
Good breakfast and coffee incuded
Good location Room for 3 persons was very small and uncomfortabe.No parking places.
Great view, fair breakfast, good position, reasonable price. Not very friendly staff (treated us indifferently like we were not welcome there), another hotel guest's car scratched ours at the hotel parking lot.
Good location, good breakfast. Shower leaked enormous quantity of water into the washroom and also out the door into the rest of the bedroom. The bathroom was also poorly ventilated and smelled badly. The room had two single beds pushed together rather than one double-bed, as requested. Hotel staff were unhelpful with switching to another room with an actual double bed, claiming the hotel was full, though it was very quiet.
Great value for money, good location, great views from balcony.