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Hotel staff are ok, but need more english speaking staff if possible Location, location
superb hotel, superb staff, couldnt do enough for you. yes it is a lot of money, but for a treat and/or special occasion highly, highly reccomended
The Location which central to tourist sites + the cleanliness of the room
Please write at least 15 words
Bathroom small and uncomfortable and needs to be redesign
i liked its central location the staff where very knowledgeable and the beds and bed linen were out of this world it was my birthday during our stay and was given a bottle of champagne i disliked the prices
Location, staff support, comfort, friendliness
confort of the room
Location & service are really good! They gave me a present at my birthday surprisingly.
The location near to everywhere, the bed is extraordinary comfortable ! Only for the breakfast rooms need more improvement, more bigger for more guests.
The location is absolutely superb. Towards the end of our stay the service deteriorated, e.g. room was only serviced late in the afternoon on 2 days
location decor friendly It had plumbing issues. i.e.. oder . Cleaning staff was noisy in the mornings. Staff needs training. This is not a five star Hotel.
Great location, personal service Small room
the location and the design of the hall the rooms are quite small and the rooms on the court which are very calm have the view on a part which has to be still restored
soft matresses missed more equipment in bathroom
The staff were friendly and helpful. The hotel room was pleasant with a fine view of the Eiffel Tower in the distance. The restaurant menu was very expensive but this is to be expected in the middle of Paris. We didn't eat in!
the staff, the room, the ease of the staff and the location
breakfast was great we missed our flight because the front desk/concierge team could not arrange the taxi to arrive on time (even though we were assured the night before that we would have plenty of time and that their taxi partners always came early or on time, never late).
The staff is amazing. Room always clean. Great location
The room was quite small but fine for me. I cant really imagine sharing it with anyone - I had filled the small closet and two shelves for clothing. The people at the hotel were nice. The toilet was a separate room and was very small. Too small for my liking.
The hotel is located in the most central part of Paris, walking distance to all major touris attractions. The staff is very polite and welcoming very helpful as well. The room and common area design to perfection. The food in the Resturant is to die for. Very nice hotel worth every penny. You can't get food after 12pm even though the menu says 24/7
Atention of the staff is excellent. The hotel shows pictures on the Internet rooms that have been renovated and hence modern and luxurious; however, the room we stayed has not been renovated at all and furniture, carpet and design were old.
Very comfortable, affordable Hotel with the luxury of the Spa. After long days of walking it was great to relax in the pool and spa! The room was very big as is the American way! Location was perfect.
Location ... Location ... Location The courtyards are just gorgeous and what better place to enjoy breakfast or coffee or a drink. We loved our room, # 210. it had a loft with a bed. and a view of the courtyard. Breakfast was not included. I think the room price should include it !
Overall was a great place but its ally was given a room that was approximently 250 sq feet. Enough place for one but NOT two. To change rooms it cost an extra $50.00/ day. And while we were there the room was rented out again with the same result occurring to another couple. So while it made have great qualities the hotel still scams the customer.
Quiet and cozy room. Spacious and clean. Staff was very helpful at check in and the few times I requested suggestions for dining.
Great location, excellent base for touring and exploring from. Park right across the street and metro station at front door. Staff very friendly - concierge service was excellent helping with decisions and arrangements. Enjoyed the bar in the evenings. Would likely stay there on any return trip.
location of hotel was amazing, staff was great, concierge was great. everything was fine
The location was awesome! The noise and lack of an outlet in the bathroom, The room was also dated and could see years of wear and tear.
The position Frankly more or less everything! In serious need of modernisation!! Air cond not functioning in a great number of rooms, carpets hardly clean in common areas, state of the building itself, in the garden show the lack of maintenance. An overpriced, and way overrated hotel.
Concierge was extremely helpful with planning day trips and use of metro. We travelled with subway and bus without any trouble as they give you maps and great instructions. Rooms were clean and had fresh crisp white linens. Housecoat and slippers to use spa. Courtyard lovely to sit in while waiting for wife to get ready. We had a two level suite on mainfloor over looking a very French courtyard/garden.
My boyfriend and I stayed here on our first trip to Paris. The location is amazing - a metro stop across the street, as well as the Louvre and Tuilleries gardens. The bed was large and comfortable, and our room was cleaned no matter how late in the day. The restaurant had a beautiful courtyard and good food (breakfast is not included). The room was a little dark, but the common areas of the hotel felt luxurious. Couldn't have asked for a better location, especially at the price we got. The room was a little dark - could have used more lamps and another mirror. A few nights there was noise from people either closing doors or shutters in the hotel. For some reason the front desk took about an hour to deliver us our bags despite multiple calls, but that was the only time we had an issue with service.
I had a great stay. Staff was very polite and helpful. Location was perfect, breakfast was delicious. Will come back again
great hotel no complaints
Staffs are very friendly and helpful. It takes 10 stairs to reach the elevator.
Location of hotel, service at hotel, room condition & room facility, everything is satisfactory level. As minor negative impression, noise from other room is loud a little bit.
Availability of hamman and sauna for the guest as well as gym
The situation was excellent..right in the city centre. The staff were very efficient and helpful. No
The deskstaff permitted us morning check in after our 12 hour flight. A blessing on them. The breakfast and internet were not used due to extravagent cost. I always prefer to have a newspaper in the lobby or the room. Had neither
Perfect location to walk to all the obvious attractions; 5 mins to Opera, 20 mins to Louvre, etc. Staff attentive & friendly > barman in particular was excellent.
For the one night I stayed this struck me as a delightfully elegant, superbly located, old fashioned hotel that feels rather luxurious with it's thick carpets, old world furniture and generously sized rooms all at a great price.
Location and style Noise of footsteps and child running about from room above. Incorrect account and delay in responding to this - as yet no response.
Location was great. Hotel was intimate. A nice boutique hotel. Breakfast should have been included. Most guests had breakfast included. On the first day, the restaurant told me it was included, and then I found out we were charged 35 eu pp. Bed were not very comfortable.
Truly excellent hotel. Currently probably the best in Paris
Location, close to most of the tourist destination on walking distance... Overpriced for the services they offered..
View of Tuileries and Eiffel Tower was marvelous. Staff were delightful. It's a little tired. Rooms with view of courtyard are dark. Food service is lackluster and expensive. Breakfast was cold and slow. Decor is very worn. Salon is trying so hard but misses chic by a mile. Staff are charming.
Very central to major shopping centres.the staff are very cordial and helpful Very slow restaurant services,we had to wait almost one hour before our meal came that was in the main restaurant in the evening.i would not recomend guests to eat at the hotel.the food is expensive and not up to standard.would recomend the hotel except for the food
I was very disappointed because of the air condition, I was keep telling the hotel everyday and every hour during my stay to fix the air condition but they did nothing and keep saying we cannot do anything more, the room was hot and couldn't stay comfort or sleep!
The laocation to the stores To far away from the lifts and services, a mouse where food was being served.
Excellent ubication, service and personnel attention exceeds expectations particularly the Concierge staff. Cafe de La Paix stills very good.
I liked very much the luxury of the rooms and of course the perfect location in the heart of paris. the best cafes and food. and the very welcoming and helpful staff. Not at all.
It was great and very luxury hotel the spa and restaurant was very nice
It is a very luxurious and well located hotel Most of the staff is very inpolite! We could not check in on time, one of our rooms was ready only 1 hour after correct check in time and the other one 4 hours later. In the meantime, no forecast was given and a lot of other guests were able to check in.
I liked the location that provides easy access to the most important business, banking, touristic and shopping places. I would prefer to stay in modern hotel with new design and young profile, and in particular I need to have free access to the internet. This service is not a privilege these days ans all hotels provide it free.
It is a beautiful hotel and very luxurious. no.
The location was excellent. Can access to most of touristic place, including Marais, St. Germain des pres, etc. This is not only InterContinental Paris Le Grand, but...I think the room rate of hotels in Paris is way too high. I stayed in one of standard rooms and it was 395 euros...and the rack rate is 700 euros per night for the same room !
We stayed in a room on the 6th floor which was (by Paris standards) rather big. The bed (double) could have been bigger. Location of the hotel is really superbe as it is situated within walking distance of Le Louvre and Place de la Concorde. Underground parking nearby (Parking "Les Pyramides"). Very friendly staff !
Location and friendly staff
Location was superb. Room was large by Paris standards. Staff were very friendly. Breakfast was a little boring and quite expensive.
The location was excellent and the room was very nice. We liked the balcony and laarge bathroom. Staff was quite helpful. breakfast not very good for the cost.
The place was very clean and cosy, we have really been surprised by the quality of the service. Location is perferct for a city trip
Great location, clean rooms , very polite staff. The room and the furniture could use a bit of renovation
The hotel is conveniently located near the Louvre with ready acccess to tour excursion buses and within walking distance of key toursit sites.
hotel location, staff behaviour
The location was great--right near the Jardin de Tuilerie and with easy access to a boulangerie, a coffee shop, a grocery store, the metro, and parking. Did not particularly like dealing with one of the three desk clerks encountered.
The location is fabulous right next to the Louvre, Eiffel tower, and the latin quarter as well as plenty of high end shopping areas. the lift is a bit small and breakfast was a little pricey but with so many cafes and restaurants around that was not really an issue
Hotel Burgundy is very well situated in the Opera district, and was a great "home base" for seeing the sights of Paris. The hotel is quite small, but clean and good value for money.
Convenience & closeness to hub of city sights & metro network. Price a little too steep
We had a beautiful modern bath and a spacious room that comfortably accomodated my mother, daughter and myself. The front desk staff was helpful in providing directions and making reservations. We never had to wait in line at the desk. The location was superb. We had a wonderful experience here. The lounge area is a bit dark and cramped so this is a hotel that is best suited for exploring the city and returning to a comfortable room for relaxing and a great night's sleep.
The location is perfect as it is in the city center. Spa and indoor swimming pool as well as professional massage. Car parking services was great as it is almost impossible to park anywhere in Paris. The bed mattress was not comfortable as compared to other five stars hotels.
The hotel is superbly located, very comfortable, with wery friendly and helpful staff
The staff was incredibly helpful. Not only were they multilingual but they went out of their way to accommodate for our needs pointing out good restaurants and good places to tour. Given the American standards for comfort about bathroom necessities, the shower was a bit awkward and we found it took much longer to shower when compared to the typical American standards. Ultimately, the issue did not proove to be a burnden to our trip.
Friendly staff, and very good size of room. Most facilities available. Breakfast only dining room.
My sister and I stayed at this hotel for 3 nights during November. We found the hotel to be fantastic. The design and layout perfect. Location couldnt be better if you want to wish to shop around in the big department store Galerie. The best part of the hotel was the wonderful staff. I found all of them to be superb and their english fault less!. We even forgot a mobile in the room and when we phoned the hotel to check if it was there they offered to bring it to us! This was fanstastic as we were waiting at the bus stop for the airport bus. Thats service!!!
Hotel was very well located, minutes walk from sights and attractions. Our room was luxuriously presented, designer style in black, grey with cherry red accent colours. Bathroom included large bath and separate shower.The ambience in reception is very welcoming, candles lit and very fragrant with attentive staff. There is a spa at the Hotel which my husband enjoyed. Our room was located at the front of the building and we were disturbed by delivery vans, refuse vans in the early hours of every morning. We would stay at the Hotel again but request a quietly located room at the back of the building.
Everything was great. It's a beautiful hotel with a lovely decoration. Very clean, the staff is helpfull and sympathetic. Excellent location, just behind the rue St. Honore. We were really impressed and will recommend it to our friends.
Convenient location, a comfortable room suite, a good restaurant with Michelline star, mostly friendly staff, The attitude of some people from the staff
Well situated near place Vendome, very helpful staff. Everything was excelent.
Attention to details was good. Advised prior to arrival it was our 20 th wedding anniversary and they had a bottle of wine waiting for us. Very professional staff. My wife liked the chocolate on our bed every night after turndown service. ice machine, coffee/tea facility within the room would be nice . Excer
the location was great and the small hotel was very private.
I liked the staff very much. The food was good and delivered on time. The room was imaginatively designed. My only disappointment was that I was on the top floor and instead of a window lookin onto the Place Vendome, there was a large mirror. Thus the room was dark at all times.
The staff were outstanding and most polite and helpful.
water would change temputer during taking a shower
The room was well laid out and the staff was very curteous. The hotel was in an excellent location. I could not get the free wifi to work on my computer and the hotel staff had no soluition. The lighting system was hard to figure out.
It was totally luxurious in an unpretentious way, rooms absolutely beautiful, ornate lift, relaxing calm restaurant. Perfect in every way.
During the daytime it was good to be so central to major sightseeing areas. At night we felt a bit more isolated, with many of the shops etc closed.
Hotel Brighton is extremely elegant and stylish. It is the ultimate address for a short, comfortable and realistically priced stay in Paris.
Very friendly staff especially the evening that we arrived. All spoke very good english and were very helpful and very friendly with my children Unfortunately there was no hot water in our apartment and the shower door had come off its hinges, which was not immediately apparent on our arrival. However, the staff resolved this by giving us access to the bathroom in the room next door. Not ideal but it worked out for us
Location, location, location.
Location fantastic Would have been nice to have a bar in the hotel
Location was wonderful- right next to Louvre and Tuileries. Comfortable walking distance to all attractions. Front desk manager was quite rude and unobliging.
Location to major tourist sites very good Free internet access spacious room Poor reception area ,lack of assistance on arrival,room furniture in poor conditionlack of cleaning to room ie not vacumned & dirty glasses not replaced or cleaned
The hotel is located central to many things to do in Paris. The building is quaint and pretty. It was warm weather for October and we were told there is no A.C. and no fans. The staff at the desk was unfriendly the maids and bellman helpful and friendly. Our room was extremely hot and located on floor one so if you opened the window for air you had the option of car exhaust, very noisey traffic or a pigeon joining you. I was confined in this room on 2nd day of trip with a broken pelvis from a fall on the sidewalk in Paris.I was very glad to be able to leave this very uncomfortable room and bathroom that smelled like a urinal. Despite many concerned calls from my husband to make arrangements for a car to take us to airport, the evening before no one knew anything about it and was irrated at our inquiries.
Location - near the Louvre and short walk to the Arch de Triumph. Outside view from our room was to an interior courtyard - no view.
The location overlooking the Tuilleries on Rue de Rivoli was excellent. The lounge was cosy. The person handling the Reception much of the time was consistently unpleasant, unhelpful and almost rude. One person handling the luggage would not reply or confirm that the Hotel would keep the luggage for sometime after check out.
Great atmosphere, helpful staff.
location & style
Location, style, very friendly and professional staff at front desk and concierge Room not very spacious, no gym/spa
The staff was most courteous and helpful. The hotel was very convenient to the heart of Paris and many of its attractions. I recommend that reservations be re-confirmed prior to travelling to avoid any confusion.
We loved the central location, across from the Louvre and the Gardens of Toulerie as well as the view of the Eiffel Tower. Sightseeing, shopping and all types of dining were within walking distance. There was nothing unpleasant about this hotel.
very freindly, warm well coming
Location The bed & pillows were uncomfortable
The location was great, close to a metro stop. The breakfast was good. The hotel was clean. The miniature size of the room. I still really believe we were given a single room eventhough we booked and payed for a double room. Everything was for one person (pillows, one blanket, one glass, etc.) No room to put our luggage. A really, really tiny room.
The hotel was very clean and comfortable. I picked the hotel because of its location ie close to some of the attractions that I wanted to see. The female receptions could not have been more helpful. I thought the male receptionist's attitude was arrogrant. When he was asked a question his tone was rude and he dismissed you as though you were wasting his time!
Only the bed and location Not clean!! Not at all!!, small!!! Very small!!! Towels are not in the standard... Towels unclean!! Old!
cleanliness of your room size of the room is small
Nothing at all. No room service. No housekeeping. No in-room safe. The smallest and least equipped room and bathroom ever. Hotel website is missleading. Go somewhere else.
Arrived at the Hotel at midnight. The elevator was not working and I had to carry cases up three floors. The window was open in the room and the ceiling was covered with insects. After much persuasion the night porter agreed to change room (now on 6th floor!!) but said I would have to pay more! It transpired in the morning that the 2nd room was the superior standard I had originally booked. I don't think the rooms were very clean. The breakfast was very poor. This is definitely not a 4 Star hotel!!!
every think no think
Excellent location, just next to Louvre / place de la Concorde. Nice rooms (a bit small). Parking is a bit difficult at the hotel, because they are working with a nearby parking place. Parking puts your car in place, but what happens to your car is unknown.
Very good location, close to shopping area. very small room.
very comfortable and quiet
All the staff were courteous and very helpful at all times.The breakfast was very good for an inclusive price. Although the room was on the small side, it was extremely comfortable, and it was very good to have tea and coffee making facilities. There was nothing we did not like.
Location was first rate. Breakfasts were good and generous. Staff were very friendly and helpful. no
The room was wondeful and the hotel is very well situated. It need a conceirege to assist tourists.
the location was really good, and the room was big enough (privilege room). the staff were there when we needed but nothing more then normal. We didnt like the fact that we payed for a superior room and did not have a street view. The room was turned to the back where you could only see windows of the back rooms.
Proximity to my meeting place at Place Vendome
Convenience to central The hotel was too noisy, pub next door ruined our stay
I liked being in the center of Paris, close to all important monuments and historic attractions. Breakfast was ok and the staff very friendly. The room was extremely small and unfriendly.