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Location and attention to detail by a superb staff
Great atmosphere, helpful staff.
We loved the central location, across from the Louvre and the Gardens of Toulerie as well as the view of the Eiffel Tower. Sightseeing, shopping and all types of dining were within walking distance. There was nothing unpleasant about this hotel.
Location, style, very friendly and professional staff at front desk and concierge Room not very spacious, no gym/spa
The staff was most courteous and helpful. The hotel was very convenient to the heart of Paris and many of its attractions. I recommend that reservations be re-confirmed prior to travelling to avoid any confusion.
location & style
Hotel Burgundy is very well situated in the Opera district, and was a great "home base" for seeing the sights of Paris. The hotel is quite small, but clean and good value for money.
Convenience & closeness to hub of city sights & metro network. Price a little too steep
My sister and I stayed at this hotel for 3 nights during November. We found the hotel to be fantastic. The design and layout perfect. Location couldnt be better if you want to wish to shop around in the big department store Galerie. The best part of the hotel was the wonderful staff. I found all of them to be superb and their english fault less!. We even forgot a mobile in the room and when we phoned the hotel to check if it was there they offered to bring it to us! This was fanstastic as we were waiting at the bus stop for the airport bus. Thats service!!!
Hotel was very well located, minutes walk from sights and attractions. Our room was luxuriously presented, designer style in black, grey with cherry red accent colours. Bathroom included large bath and separate shower.The ambience in reception is very welcoming, candles lit and very fragrant with attentive staff. There is a spa at the Hotel which my husband enjoyed. Our room was located at the front of the building and we were disturbed by delivery vans, refuse vans in the early hours of every morning. We would stay at the Hotel again but request a quietly located room at the back of the building.
The staff was incredibly helpful. Not only were they multilingual but they went out of their way to accommodate for our needs pointing out good restaurants and good places to tour. Given the American standards for comfort about bathroom necessities, the shower was a bit awkward and we found it took much longer to shower when compared to the typical American standards. Ultimately, the issue did not proove to be a burnden to our trip.
The hotel is superbly located, very comfortable, with wery friendly and helpful staff
The location is perfect as it is in the city center. Spa and indoor swimming pool as well as professional massage. Car parking services was great as it is almost impossible to park anywhere in Paris. The bed mattress was not comfortable as compared to other five stars hotels.
Everything was great. It's a beautiful hotel with a lovely decoration. Very clean, the staff is helpfull and sympathetic. Excellent location, just behind the rue St. Honore. We were really impressed and will recommend it to our friends.
We had a beautiful modern bath and a spacious room that comfortably accomodated my mother, daughter and myself. The front desk staff was helpful in providing directions and making reservations. We never had to wait in line at the desk. The location was superb. We had a wonderful experience here. The lounge area is a bit dark and cramped so this is a hotel that is best suited for exploring the city and returning to a comfortable room for relaxing and a great night's sleep.
Friendly staff, and very good size of room. Most facilities available. Breakfast only dining room.
Bathroom small and uncomfortable and needs to be redesign
The Location which central to tourist sites + the cleanliness of the room
superb hotel, superb staff, couldnt do enough for you. yes it is a lot of money, but for a treat and/or special occasion highly, highly reccomended
Hotel staff are ok, but need more english speaking staff if possible Location, location
confort of the room
Location, staff support, comfort, friendliness
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The location near to everywhere, the bed is extraordinary comfortable ! Only for the breakfast rooms need more improvement, more bigger for more guests.
Location & service are really good! They gave me a present at my birthday surprisingly.
i liked its central location the staff where very knowledgeable and the beds and bed linen were out of this world it was my birthday during our stay and was given a bottle of champagne i disliked the prices
location decor friendly It had plumbing issues. i.e.. oder . Cleaning staff was noisy in the mornings. Staff needs training. This is not a five star Hotel.
The room was quite small but fine for me. I cant really imagine sharing it with anyone - I had filled the small closet and two shelves for clothing. The people at the hotel were nice. The toilet was a separate room and was very small. Too small for my liking.
the staff, the room, the ease of the staff and the location
breakfast was great we missed our flight because the front desk/concierge team could not arrange the taxi to arrive on time (even though we were assured the night before that we would have plenty of time and that their taxi partners always came early or on time, never late).
The location is absolutely superb. Towards the end of our stay the service deteriorated, e.g. room was only serviced late in the afternoon on 2 days
soft matresses missed more equipment in bathroom
Great location, personal service Small room
The staff were friendly and helpful. The hotel room was pleasant with a fine view of the Eiffel Tower in the distance. The restaurant menu was very expensive but this is to be expected in the middle of Paris. We didn't eat in!
The hotel is located in the most central part of Paris, walking distance to all major touris attractions. The staff is very polite and welcoming very helpful as well. The room and common area design to perfection. The food in the Resturant is to die for. Very nice hotel worth every penny. You can't get food after 12pm even though the menu says 24/7
Atention of the staff is excellent. The hotel shows pictures on the Internet rooms that have been renovated and hence modern and luxurious; however, the room we stayed has not been renovated at all and furniture, carpet and design were old.
The staff is amazing. Room always clean. Great location
the location and the design of the hall the rooms are quite small and the rooms on the court which are very calm have the view on a part which has to be still restored
The room was well laid out and the staff was very curteous. The hotel was in an excellent location. I could not get the free wifi to work on my computer and the hotel staff had no soluition. The lighting system was hard to figure out.
I liked the staff very much. The food was good and delivered on time. The room was imaginatively designed. My only disappointment was that I was on the top floor and instead of a window lookin onto the Place Vendome, there was a large mirror. Thus the room was dark at all times.
the location was great and the small hotel was very private.
Convenient location, a comfortable room suite, a good restaurant with Michelline star, mostly friendly staff, The attitude of some people from the staff
The staff were outstanding and most polite and helpful.
Attention to details was good. Advised prior to arrival it was our 20 th wedding anniversary and they had a bottle of wine waiting for us. Very professional staff. My wife liked the chocolate on our bed every night after turndown service. ice machine, coffee/tea facility within the room would be nice . Excer
Well situated near place Vendome, very helpful staff. Everything was excelent.
water would change temputer during taking a shower
It was totally luxurious in an unpretentious way, rooms absolutely beautiful, ornate lift, relaxing calm restaurant. Perfect in every way.
Location, close to most of the tourist destination on walking distance... Overpriced for the services they offered..
Truly excellent hotel. Currently probably the best in Paris
View of Tuileries and Eiffel Tower was marvelous. Staff were delightful. It's a little tired. Rooms with view of courtyard are dark. Food service is lackluster and expensive. Breakfast was cold and slow. Decor is very worn. Salon is trying so hard but misses chic by a mile. Staff are charming.
Particularly given my short stay (2 days), the staff has been very helpful in assisting me in various things, e.g. getting a ticket to a sold out event.
close to everything it was wonderful,
we liked the wery good position but more of all we have appreciated the wery wery good restaurant PINXO and his chef staff the only person who speaks italian is ......the italian barman (very kindly), nothing is written in italian but spanish yes!
Fully Equiped, clean & new Room, with a good location Very Tiny Room
Space inside room was quite limited
I thought that the staff were helpful, but did not enjoy the stay as much as last time. Do not stay in Room 101 it supposed to be a luxury room where it is really expensive and is right on the front opposite the Irish Bar. Very noisy at night. Did not get a very good night sleep the first night of the holiday.
Tasteful hotel Very very small rooms - no view
The rooms are a lot smaller than you would expext.
rooms must have been recently renovated... clean and modern... small but well laid out.. bathrooms were very well done ... staff excellent.. pool and workout facilities great no hotel was great...only disappointment was that we were there in August and that is when parisians vacation and as result many restaurants etc close for the month... and restaurant closed at hotel for month of august.
I liked going to the steam room & the fact that the spa area stayed open late. The concierge was very handy and helpful to have for making reservations and checking travel routes. The hotel was very expensive and the rooms are still quite small (I know rooms are small in Paris, I go there often). I just don't think it is worth the money when all that extra money added was a spa we rushed back to after dinner at night to feel like we were getting the value of the hotel.
My boyfriend and I stayed here on our first trip to Paris. The location is amazing - a metro stop across the street, as well as the Louvre and Tuilleries gardens. The bed was large and comfortable, and our room was cleaned no matter how late in the day. The restaurant had a beautiful courtyard and good food (breakfast is not included). The room was a little dark, but the common areas of the hotel felt luxurious. Couldn't have asked for a better location, especially at the price we got. The room was a little dark - could have used more lamps and another mirror. A few nights there was noise from people either closing doors or shutters in the hotel. For some reason the front desk took about an hour to deliver us our bags despite multiple calls, but that was the only time we had an issue with service.
I had a great stay. Staff was very polite and helpful. Location was perfect, breakfast was delicious. Will come back again
great hotel no complaints
Quiet and cozy room. Spacious and clean. Staff was very helpful at check in and the few times I requested suggestions for dining.
The location was awesome! The noise and lack of an outlet in the bathroom, The room was also dated and could see years of wear and tear.
Location ... Location ... Location The courtyards are just gorgeous and what better place to enjoy breakfast or coffee or a drink. We loved our room, # 210. it had a loft with a bed. and a view of the courtyard. Breakfast was not included. I think the room price should include it !
Great location, excellent base for touring and exploring from. Park right across the street and metro station at front door. Staff very friendly - concierge service was excellent helping with decisions and arrangements. Enjoyed the bar in the evenings. Would likely stay there on any return trip.
The position Frankly more or less everything! In serious need of modernisation!! Air cond not functioning in a great number of rooms, carpets hardly clean in common areas, state of the building itself, in the garden show the lack of maintenance. An overpriced, and way overrated hotel.
Concierge was extremely helpful with planning day trips and use of metro. We travelled with subway and bus without any trouble as they give you maps and great instructions. Rooms were clean and had fresh crisp white linens. Housecoat and slippers to use spa. Courtyard lovely to sit in while waiting for wife to get ready. We had a two level suite on mainfloor over looking a very French courtyard/garden.
Overall was a great place but its ally was given a room that was approximently 250 sq feet. Enough place for one but NOT two. To change rooms it cost an extra $50.00/ day. And while we were there the room was rented out again with the same result occurring to another couple. So while it made have great qualities the hotel still scams the customer.
location of hotel was amazing, staff was great, concierge was great. everything was fine
Very comfortable, affordable Hotel with the luxury of the Spa. After long days of walking it was great to relax in the pool and spa! The room was very big as is the American way! Location was perfect.
Staffs are very friendly and helpful. It takes 10 stairs to reach the elevator.
Location of hotel, service at hotel, room condition & room facility, everything is satisfactory level. As minor negative impression, noise from other room is loud a little bit.
Location was great. Hotel was intimate. A nice boutique hotel. Breakfast should have been included. Most guests had breakfast included. On the first day, the restaurant told me it was included, and then I found out we were charged 35 eu pp. Bed were not very comfortable.
Location and style Noise of footsteps and child running about from room above. Incorrect account and delay in responding to this - as yet no response.
The situation was excellent..right in the city centre. The staff were very efficient and helpful. No
Availability of hamman and sauna for the guest as well as gym
For the one night I stayed this struck me as a delightfully elegant, superbly located, old fashioned hotel that feels rather luxurious with it's thick carpets, old world furniture and generously sized rooms all at a great price.
Perfect location to walk to all the obvious attractions; 5 mins to Opera, 20 mins to Louvre, etc. Staff attentive & friendly > barman in particular was excellent.
The deskstaff permitted us morning check in after our 12 hour flight. A blessing on them. The breakfast and internet were not used due to extravagent cost. I always prefer to have a newspaper in the lobby or the room. Had neither
Convenience to central The hotel was too noisy, pub next door ruined our stay
the location was really good, and the room was big enough (privilege room). the staff were there when we needed but nothing more then normal. We didnt like the fact that we payed for a superior room and did not have a street view. The room was turned to the back where you could only see windows of the back rooms.
I liked being in the center of Paris, close to all important monuments and historic attractions. Breakfast was ok and the staff very friendly. The room was extremely small and unfriendly.
All the staff were courteous and very helpful at all times.The breakfast was very good for an inclusive price. Although the room was on the small side, it was extremely comfortable, and it was very good to have tea and coffee making facilities. There was nothing we did not like.
Location was first rate. Breakfasts were good and generous. Staff were very friendly and helpful. no
The room was wondeful and the hotel is very well situated. It need a conceirege to assist tourists.
Proximity to my meeting place at Place Vendome
very comfortable and quiet
Very good location, close to shopping area. very small room.