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Perfect location, Cleanliness Nothing
Perfect location, easy access to every attractions, near metro, railway station and airport bus station. Quiet, got Wi-fi, big room. We booked a double room and was given a twin, but changed to double room the next day. Some reception staff's English is not very good, forgot to move our luggage into the new room. A bit slow for check in.
We had a wonderful suite overlooking the entire beautiful Catalonia!! It was the best experience ever! Can't wait to visit again. Thank you for your hospitality!! Best regards.
Never stayed in that hotel. It was overbooked. And we got transferred to different hotel.
Location and friendly staff Everything was good.Just a little bit noisy until 1:00 am because our room was under the terrace.
Close to train station A little run down.
Rooms were beautiful! Staff kept the best service throughout stay AirConditioner doesn't go much lower that 22. Also, hair dryers are not standard nor is a coffeemaker in room. Piano lobby can get loud as noice can be heard from rooms at least 5 floors up.
Inner design is rather nice, rooms are modern and we specially liked open bath space. Although is near the city center, because it's on the little hill it's not so easy to walk in and out. We mostly used taxi in the end.
I was positively impressed by the staff at this hotel and how welcoming and warm they are. The hotel is perfect for the price we paid and it has a pretty good location. Although not central, it is very close to Sants Estacio which connects you to all the lines and to the center in a matter of 15 minutes. The neighbourhood is safe and the facilities such as the lounge, the computer area and the lobby are very nice. The restaurant and their offerings are not great. There were some hidden phone fees - we were almost sure that local calls would be free as they are everywhere in the world but we were charged for them although there is no mention of charges for these calls anywhere in the room.
I like big bathroom and that metro station and supermarket are very close I did not like old and dirty carpet in our room. This is not about cleaning-staff cleaning is very good, this is about years during which is this carpet using. I would prefer wood or keramic floor, it is more hygienic.
front desk staff and housekeeping staff
The location to Sants station where we arrived after flying to Barcelona. Good location for the Metro too. Bit of a walk to The Ramblas and city centre if not using public transport. Would have liked tea and coffee facilities in the room.
Location - close to cruise port, Port Vell, La Rambla. Super helpful staff. Generally comfortable. Shower panel too short allowing water to spill into bathroom. Need maintenance because of spills. Not enough storage for luggage.
Don't pre-pay. They can never figure it out. They always try to charge you again when you are checking out. The first time when I didn't know they have this issue and my company pre-paid they even managed to convince me to pay again on check-out. I never got my money back either.
Politeness of the staff, breakfast, location of the hotel, room size, regular size iron in the room Welness area was renovated, no pool/relax however the weather was quite good. There was too cold in the lobby after the hot weather outside.
breakfast null heating, uncomfortable bed, uncomfortable pillow
The hotel was very close to amenities such as metro stop and also the cities main train station. The staff were very friendly and helpful. The hotel had all modern facilities and was very clean and tidy. The restaurant menu was not that extensive, otherwise everything was perfect
i liked about Abba Sants, is that he is near everything, train station, metro station, and several pubs and restaurents
Great location near a major train station made it very easy to reach the hotel. Overall our stay was excellent. There was no shared computer but you can email documents to the front desk and they will print them for you. Something interesting to note - there was no "bathroom," as in everything was in the actual room. The toilet was in a closet and the shower opened up to the room. You wouldn't want to share that room with someone you didn't intimately know. I thought that was strange for a hotel geared for business travellers.
The modern room The front desk staff expect customers to do the greetings. They will not raise their heads from the desk until you say first hello even though they know you are right in front of them. There is no bell to ring at the front desk when no one is at the desk, which often happened. They answer your question briefly and move on quickly to other duties to let you know they are not interested in answering any further questions. Breakfast is additional, which makes it not as cheap as it says on Kayak. The Wi-Fi was weak , which is a problem if you go there for business.
The breakfast buffet was fantastic! The facilities were great, the staff was friendly and super helpful, the cleaning staff was also very nice. The room was also great! Overall experience was wonderful!
the location of the hotel 1) the AC wasnt working in the room they had to change us to another room after 2 days 2) one of the members of our group cancelled at the last minute. We requested they reduce our room from a triple to a twin, they agreed. However at checkout they said booking.com would still charge them commission for a triple and hence made us pay alomost the whole amount for a triple (despite us staying in a twin room for the duration). They gave us a small discount for each night. Not acceptable.
Excellent location, very helpful staff, Big comfortable rooms, big comfortable beds. Good breakfast. Only problem was lack heating. It was october so they had not switched from AC to heating mode yet. Extra blankets supplied.
convenient location to go to the airport and to go for sightseeing. The room is clean.
Would highly recomend. About 3 stops of the metro from La Rambla, Barcelona. Very Central. Very comfortable.
Price, interesting interior, responsive staff at the "reception" 1. The hotel is really very slow wi-fi 2. Tiled floor in the room is very cold. 3. Indeed, from time to time is not well cleaned the room.4.bed on wheels!!! are leaving in opposite directions:) 5.very poor sound insulation
Fantastic value for money and a great spot Nothing
The room was very modern we had a terrace with outside seating not great views but it was hot gave you a great place to enjoy the out doors good location if you are taking a cruise it's about a 15 miintue drive they will call a cab for you they arrive very quickly.but beware the price ride will coat about 20euro you can walk it it will take 30mins but it not an easy wall. If you are English speaking everyone was great and also good suggestion on place near by to eat.rooms were quite you could here the people next to you. The area is a little noisy at night but I think every where is loud in Barcelona
Good value for money, good location, comfortable room View from our window