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One location in Sants-Montjuïc
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8.0 Very Good
Oct 2022
3.6 Poor
Jan 2020
Cons:
Car broke down and took them one and half days for the problem to be resolved leaving my wife, two little kids and myself stranded in a 200 people town for two days and unable to enjoy the ski trip that we had booked and paid.8.0 Very Good
Sep 2019
Pros:
It was easy,didn’t have any problemsCons:
I don’t know8.0 Very Good
Sep 2019
Pros:
Car drove well.Cons:
The insurance buying and verification process was confusing. They pressured me to buy more despite having purchased the Allianz coverage through Kayak.8.0 Very Good
Jul 2019
Pros:
Everything was without hassle.Cons:
Policy on gas is not the best, they will charge you fee if you don't bring it back full plus the cost of the Gas at a premium.10.0 Wonderful
Dec 2018
Cons:
The return lot at BCN is very hard to find. Not Hertz's fault, certainly, but I sure wish someone would fix it!One location in Sants-Montjuïc
2 locations in Sants-Montjuïc
One location in Sants-Montjuïc
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10.0 Wonderful
Nov 2019
Pros:
yesCons:
all was good10.0 Wonderful
Oct 2019
Cons:
Great experience renting Avis through Kayak. Cheaper than direct, as was the insurance they suggested. Pick up/drop off at Barcelona airport was far less stressful than I imagined.10.0 Wonderful
Sep 2019
Pros:
Very easy drop-off.Cons:
No problems at all.4.8 Mediocre
Sep 2019
Cons:
Pickup customer service was deplorable. 2 hours with 4 people in front of us with a reservation.7.2 Good
Aug 2019
Cons:
We had to wait in line for 1.5 hours to get our car. Totally unacceptable and an amazingly inefficient system. The staff spent more time trying to upsell people on insurance, better cars etc instead of managing the crowd.4.4 Mediocre
Aug 2019
Pros:
NothingCons:
It took 2 hours to pickup the car. There was only 4 people ahead of us in line. Super slow process to check in and get the car. The car they gave me didn’t seem to be in the luxury class I ordered. I will not rent here again.One location in Sants-Montjuïc
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2.0 Poor
Sep 2022
4.0 Mediocre
Mar 2022
One location in Sants-Montjuïc
2 locations in Sants-Montjuïc
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10.0 Wonderful
Jun 2017
Pros:
Ms. Valerie Helped us to move the laggages all the way to the car. And helped us setup all the car seats securely. She was also super friendly. PCons:
However the GPS phone Device we rent, the car charger didn't charge at all. Dead on the way to our destination. Coast so much pain.9.6 Wonderful
May 2017
Pros:
Easy to pickup. However not labeled as dollar. Had to find out I needed to be at the Hertz desk.2.4 Poor
Mar 2017
Cons:
On the spot, when added insurance price was 2.2x more than initially communicated Car given was not the one reserved,but Hyundai that had some strange features that caused flat battery and left us without the car for half a day ( of course when most needed) Emergency service from Hertz that was the actual provider behind the Dollar, acted very slowly and fairly unprofessionally. End result was waiting for 3 hours in the garage for them to come with cables and start the engine. At that time they gave us instructions that should be initially communicated.One location in Sants-Montjuïc
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2.0 Poor
Jul 2017
Cons:
I planned to rent a car to take a day drip to an area near Barcelona. The e-mail I received said that I could pick up the car at the Barcelona airport. I went to the airport, but there was no Economy Rent a Car at the airport. Note that I had to pay for the airport shuttle to get to the airport. Airport information had never heard of Economy Rent a Car. I did a Google search for Economy Rent a Car, and found a location off site near the airport. I again paid to transportation to this area. After walking around for approx 45 minutes, it was clear that Economy Rent a Car did not exist. I eventually found a location that does business with Economy. They looked up the reservation, but it had not yet processed. So, I wouldn´t be able to get a car for another 45 minutes, at least. Since this was only going to be a day trip and I had already spent almost 2 hours searching for the car, I cancelled the reservation. The experience caused me to waste a day in Barcelona. I am hesitant to use your service again, since you work with unreliable companies.8.8 Very Good
Apr 2017
Pros:
Staff was super helpful and quick to get me out the door and check back in. Car was spotless and smelled great. This Fiat drove smooth and handled the mountain roads very well. I had a wonderful 3 days driving around Catalonia.Cons:
1. I was advised to pay for insurance online when booking so I did. When I showed up they said I had to buy insurance or they would have to put a hold on my creditcard for the Max allowed. I think only 1 of the insurances should have been needed but it seems like that unclear system is in place to maximize profits. 2. Finding this place was very difficult. My booking was through Economy Car Rental. Everyone told me there was no such thing at the Barcelona airport. I finally figured out (from a shuttle bus driver) that it was probably AutoClick and off airport grounds. This type of info could have been so dam simple to relay to me in an email with the confirmation booking. A little map maybe showing me where pickup was as well as the name change. If it was in my email I sure did not find it.2.0 Poor
Feb 2017
Pros:
Nothing. Shuttle never came to pick me up and I never got car. Tried to call many times, both local Barcelona number foe Autoclick car rental which was supposed to fulfill reservation, and US customer service for Economy. No one answered in Spain!Cons:
Everything. Never got picked up and never to rental car. A complete mess and failure!2.0 Poor
Jan 2017
Pros:
NothingCons:
Hard to find the company- under other name that doesn't show on the voucher or web The insurance wasn't fit to Spain so we pay more. We got mini car and we ordered economy. After two hours we finally find this place it still took more two hours to drive from there3 locations in Sants-Montjuïc
One location in Sants-Montjuïc
One location in Sants-Montjuïc
One location in Sants-Montjuïc
One location in Sants-Montjuïc
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Avda de les Garrigues 14 poligono Mas Blau ll
+34 934 946 282
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from RM 4/dayLocations in Sants-Montjuïc (Barcelona)
C/ Alta Ribagorza nº 30-34
+34 93- 1931844
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C/ Cobalto, 10-12
+34 902 01 83 65
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Barcelona airport
+34 937 065 967
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Av. De Les Garrigues, 49, Pol Mas Blau Ii
+34 663 00 24 96
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Meeting point: El Prat T1 T2 T1 parking G T2 Technical block direction T2C
+34 936 408 046
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Barcelona airport
+34 965 233 425
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Arrivals Hall, Barcelona Airport
+34 931 938 661
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