Would you like to save as your currency permanently or for this visit only?
The greeting upon arrival at the hotel was excellent. The staff were extremely friendly, and the room itself was very clean and comfortable, if small. The location is good. Access to the centre of town is via a very pleasant walk up Las Ramblas. It is also an equally pleasant walk along the promenade which is just next to the hotel. All the rooms have kettles. Upon plugging in said kettle I received quite an alarming electric shock followed by a loud bang, sparks and smoke coming from the plug socket and a consequent power cut in the room. Whilst I accept these things happen as electrical appliances get older and need replacing, what alarmed me was the total lack of concern on behalf of the staff when I notified them that of what had happened, and of the fact that I had actually been electrocuted in their hotel room. In fact their only response was to send up a handyman to replace the kettle and reset the fuse. I mentioned what had happened twice at the reception desk and quite frankly other than showing some slight surprise they couldn't seem to care less. Another disappointing factor was the view. Many of the reviews, and indeed the website boast a fantastic panoramic view of the Barcelona skyline, whilst in reality the view, even from the 8th floor, consists of a massive pylon (which sits directly in front of the hotel) and an average vantage point of the Barcelona skyline at best.
lovely balcony with view of harbour. Huge bed. Very clean. Nice bar. 5min walk from Ramblas and 10mins to beach. I'm booking again for next year. Not the worlds greatest shower, but nice bath and bathroom. Oh, and don't binge on the mini bar...predictably extortionate.
Smell was disgusting all over the hotel
Nice, well furnished rooms. Good bathroom. Choose this hotel partly because it was announced to have a roof top pool. Now it turned out the pool is about 5x3 m and less than a meter deep. Disappointed about this!
We have stayed 4times at this hotel and everyone is very helpful we really enjoy staying there for comfort Location Hotel staff its wonderful
The hotel is ideally situated at the bottom of the main road leading to all the shops and city centre. You can walk to most attractions and the night life is amazing. The bathroom in my room was amazing too with luxury bath and shower. The hotel staff are very friendly and will help you with anything. I would definitely stay there again. Spotlessly clean! Take some teabags as you only get 2 per night with powdered milk. Breakfast was extra for my stay and eating out is a lot cheater than the hotels food. But the hotels food is excellent as a last resort. Just minor issues, other than those I have no real complaints at all about the hotel as it was amazing.
perfect view, nice room, balcony, swimmingpool,everything
The staff were helpful and very friendly
Breakfast; wheel-chair-accessibility in my 10 days at the hotel i was able to open without help the door to my room only one time.
Absolutely great Cold water in the bath monday morning, but it was advised in advance
Everything about the hotel.. The location was perfect for us not so far from La rambla and the city center -Plaza Catalunya- (about 2 min walk to reach the begining of La Rambla) and the tourist bus has a stop station just infront of the hotel door + their was a very close metro station L3 just at the begining of La Rambla. Nothing really. And I'm planing to stay their at my next visit.
Almost everything was great. The view is just amazing. The staff is very helpful and welcoming. Very cool and relaxing atmosphere. The breakfast buffet does not have many varieties. The Jacuzzi in the spa was not kept warm for client's use.
New, well designed, comfortable, clean, beach proximity, fitness room, views, restaurants A little pricey
The view from the room as well as service in the lobby and the staff at reception The spa as guests should be offered sauna/jacuzzi and pool for free of charge as well sometimes room service took too long and I expected the service to be a bit more personalised
A very funky & cool hotel in a great location with amazing views.
Fantastic location, great view from our suite..Very nice design in the hotel, brand new facilities. Very good food in the hotel's restaurant Wave, friendly staff. Dissapointed by the quality of drinks in the bar Eclipse, staff was not very friendly..They should improve their service towards the people which are staying in the hotel. Too much focused on over charging. And you have to pay also for the internet, which I assume could be included in the nice price of the suite.
The staff especially at reception were extremely friendly and helpful. wonderful bar on the top floor and lovely large rooms not sure about the loos in a glass box in the rooms. not very private!
The atmosphere, the design, nothing
Firstly the location is great, you can basically walk everywhere from the W Hotel and explore Barcelona. Staff was very professionnal and helpful. Pool area was nicely design with great view of the beach and the city. The room obsiously was brand new as the hotel opened just 2 weeks ago and had all great amenities. Loved the shower.
nice modern hotel, have my doubts about finishings and quality of materials used. suppose this Hotel will look and feel outdated within some years. Staff is very helpfull. Some great views from the rooms and upper floor bar. Location visavis center and most attractions is bad. Too far without taxi or other means of transportation. This very much a hotel "been there, no waouw feeling, ain't coming back"
Absolutely everything, the hotel was fantastic we thoroughly enjoyed our stay-we will be back!
Garden, location rooms and cafeteria are not clean enogh
The location of the hotel was second to none. There were signs for a Bar but couldn't find one.
Proximity to main sightseeing places. Ability to enjoy walk around and along La Ramblas. Close to grocery bazaar (good option for delicious low-cost dinner: selection of cheese + several slices of prosciutto + freshly backed bread in nearby bakery + bottle of good table wine). Shopping lover will appreciate boutiques along La Ramblas and L'Corte Ingles Department Store across from Catalunya Sq. Offered breakfast was not bad (quality and value). Laptops in rooms and free internet access. Proximity to LaRamblas has negative side: too noisy late into night. Rooms are bit small for family with 2 kids. Beds have metal cases and make horrible noise when anyone turns around at night. In the bathroom we had just a shower with no proper tub; thus when taking shower water would be all around the floor. Bathrooms lack hooks, thus one ends up leaving all the change clother on the toilet seat.
The room was comfortable, clean and not what I imagined having read previous reviews, the staff on reception were very helpful and the location was perfect. The residents bar did not appear to be staffed at any point during our stay and the service during breakfast was less than helpful, however these are minor points and would not stop me recommending the hotel.
Very cclean room No kettle in room. No hot water for shower on the last day.
Modern, relaxed hotel, easy access to the Ramblas and other tourist attractions.
We liked the convience of the location and the style of the hotel. We had two single beds instead of a double.Corridors were a bit too dark.
the location and the free wi-fi computers in the rooms were super.
The middle garden or terrace is really nice for chillout Hotel provides a free bike room size are quite spacious Rooms looking at the garden has amazing view in the day time Staff at reception are vey helpful Breakfast selection is very limited and its not hygienically taken care of Some of the catering staff are really rude and some and very kind and helpful The TV selection is extremely bad, so don't even think of setting in your room
The location was ideal for access to the metro (within 50m), restaurants, bars and tourists sites. None, everything as expected.
The location was fantastic.
Perfect location, Cleanliness Nothing
The staff of the reception, cleaning of the room The service of the restaurant.
Rooms were very comfortable and good clean bathrooms but a mini bar would have been a good addition and there were no Kleenex for the ladies. Bar area was too austere, need to be made more comfortable.
Clean place and convinient
What an excellent hotel! The rooms do look like the pictures, a great place to relax. Will definately go there again. The hotel is 100m from the Plaza Espagna subway-entrance, there is a small supermarket around the block. Nothing really, just minor wishes like a bathtub or coffe/tea-facilities in the room. But then again, there is complimentary water in the little fridge in the room.
Room was very good ... expecialy bathroom metro is very closed
The hotel was very clean, and the staff were very helpful.
Perfect location, easy access to every attractions, near metro, railway station and airport bus station. Quiet, got Wi-fi, big room. We booked a double room and was given a twin, but changed to double room the next day. Some reception staff's English is not very good, forgot to move our luggage into the new room. A bit slow for check in.
it was excellent my wife and i plus other members of my familt will be staying again next year
The hotel was newly re-furbished and wery clean Only room service available
The location is amazing and the rooms are very clean and stylish. we could not check in until 3pm eventhough I asked for early check in. They did however take our luggage. I did not like the bed spread it was really uncomfortable and scratchy.
we loved it being just off the pl catalunya, we loved how quiet the hotel bedrooms were, we liked the size of rooms, beds and bathroom, it felt very spacious. we had a lovely little balcony out to a quiet back street-not all rooms have these.we had a great time and will be back to the catalonia ramblas. the spa didn't offer very much in the way of treatments, so we didn't use it as planned.
Location is great, near all touristic attractions.The staff was very friendly Cleaning of the bathroom . The spa facilities were somewhat disappointing... Cold water in the spa-pool and not very clean.
restuarant Pelai coud be more attrativ with priceoffer in the evening and more visibel to guest from the street-it is too quiet.
Very large and quiet room We ask for a non smoking room but according to the smell it was not
Location is great, near all touristic attractions No complaints
Cleaning - exceptionelle !!! I was with my 9 month child, (stressed about cleaning) - and it was perfect for me !!! I liked to have the option: with or without breakfast because we wanted to have it in downtown... and thanks for the tea and coffee from the room, free of charge .... Special thanks to City taxi because they come back to the hotel and returned my wife handy lost in the taxi !!!!!!!!!!!!!!!! nothing special to mention...
staff were most helpful and the location was very central
The room was plenty of space for my family. The location is very strategic to do tourism in Barcelona city. The loby is very small and he room service is not full of options.
Every thing about Barcelona Nothing all ok
clean room . the hotel has a great location. we had to pay for a connection for electric.
The location could not have been better. The staff was quite helpful and spoke English very well. The hotel was expensive. The location accounted for much of this, but at these prices, the hotel should have been even nicer.
location is perfect the rooms are small but comfortable enough
location and cleanliness of the room
I liked the design of the room, its comfort and all the facilities they had in it, breakfast, information pack and maps of most visited attractions in Barcelona and around it hand out during check-in. Also, the location of the hotel itself as it is situated in Las Ramblas.
good location overprice, poor room facilities, room was cleansed poorly
Reception staff were very helpful, the men especially, the first one we met on arrival was not very good !, everyone else was very good, cleanliness was excellent, would definitely stay again next time we visit Barcelona. On 2 Reception staff on arrival were not very efficient and tried to charge me for the deposit I had already paid.
Location is excellent.
Perfect location, extremely clean rooms and public areas, delicious breakfast buffet, amazing staff and very comfortable beds. Occasional road noise
fantastic location - good service
the location they are not aware about the conditions required in the request
Location!!! Subway - entrance at the entrance of the hotel, bus from/to airport - 50 m, Montjuic - 500 m. The room was clean, breakfast - ok. The hotel seems a bit oldish, but it was perfect for our 2 night stay.
Perfect location & perfect view :) No.
We had a wonderful suite overlooking the entire beautiful Catalonia!! It was the best experience ever! Can't wait to visit again. Thank you for your hospitality!! Best regards.
Great location. Nice rooftop pool with great views AC didn't work in my room
Great location; Great views on the front rooms; Clean aspect
Never stayed in that hotel. It was overbooked. And we got transferred to different hotel.
location and staff
Location, friendly staff, very quiet room, good breakfast, one child under 12 can stay free of charge. Small room, air conditioning did not work at all , non-smoking room was actually a smoking one(room stinks) even if the sign was hanged on the door room, towels and pillow cases had stains.
Excellent City centre position
Excellent location and very friendly personnel. Spacious suite rooms. We stayed at two rooms. In one of them, the air conditioner did not work properly. We reported the problem, but it was never fixed.
Location, breakfast In improved number there was no promised dressing gown and slippers
The location of the hotel is great First of all the check in time is too late and the condition of the rooms is poor. It is not a 4 stars hotel mutch more like a 3 stars hotel.
The staff was very very rude and none professional It actually put us off from the start The hotel is well located and deserves better employees All over Saturday was great The reception from desk employee
Friendly stuff, nice room and bathroom. No indoor pool, top floor room rather noisy at night due to rooftop machinary.
Great location, but you pay for it. Rooms were tiny.
Excellent location just off Placa Catalunya, around the corner from Las Ramblas. Quite expensive.
location very central, pool area a nice relaxing feature front desk staff not very knowledgable about the area, events, etc. Having to move mid-stay du to a flood in the room above us was an inconvenience.
the location is excellent. no iron provided. kinda of difficult for business traveller. also the hotel seems dated.
Service was good. Breakfast delicious. The douche worked badly, it was very noisy. And doors worked not good, as after taking a shower, there were water on the flour everywhere.
excellent location The Hotel needs to be updated, slightly over rated.
The convience of the hotel for transportation that I needed to various locations in the area around Barcelona. The resturant was a bit over priced and the selection of items on the menu was not very apealing.
Proximity to railway station.
Everything was awesome, the location was superb, the metro is under the hotel and there is Taxi station right when you exit the hotel, the tour bus station is one block away and there are alot of restaurants in the metro station like MacDonalds I liked everything
we stay at hotel because we thing it handed for trains and buse and a lovely view around.my husband been three times now and i been two time think we be going back very soon and very nice hotel the only thing is tray of tea or coffee in room when people arrived
I liked that your staff helped us with all my problems:keep our lugage before we check in and after check out,they infomed us about transport ,visiting town;our room was cleaned every day.Iliked too,that the metro and the train and turistic bus were so accesibile from te hotel.Despite other guest air condiotining was good. Nothing specially.
Convenient destination to reach most of important places I was charged for breakfast as for to persons instead one. Good luck I saw the mistake while checking out. One day bathroom was not cleaned in a proper way.
I chose this hotel mainly for its location and convenience for station. My room was comfortable and clean, although the shower taps need some attention. The waiter in the cafeteria was very friendly although he was very overworked which meant we had to wait a long time for service. Although not really the fault of the hotel (more of my fellow guests) the smell of tobacco on 4th floor, particularly on the landing and passage was very unpleasant. It was supposed to be a non-smoking floor. I was very disappointed with the food available on Sunday night in the bar/cafeteria as the restaurant was closed. Poor choice and one of the toughest steaks I have encountered in ages!
Access to trains
Location over the main train station. The theme is stupid, childish, already dated and slightly confusing rather than the attempted "cute". What dope thought that this was a good idea and PAID for the execution? This is the perfect location for a classy and efficient business hotel and instead they put up an amusement park that isn't amusing in the slightest.
Unique Space Theme keeps kids and adults entertained. Rooms were well laid out and comfortable. Hotel was quiet. Breakfast was excellent, cost 15 Euros, but so good that we ate there twice during our 3 day stay. Staff was VERY helpful in getting us where we needed to go on our short post-cruise stay in Spain. Every noise in the room was heard by everyone, including the rest room and shower. An exhaust fan of some sort would have helped with this and would have ensured the shower was not also a sauna. Also, there was not much privacy in the shower area, so everyone had to turn around when each of us got out of the shower to dress. A privacy curtain would have helped with this.
Great location fantastic hotel delux room perfect
Staff very friendly and professional. Premises clean and comfortable No tea and coffee facilities in room.
All No thing
Location, comfort, staff
Small boutique hotel - elegant, quiet and very comfortable. Very helpful English speaking front office staff. Rooms were spacious and high quality with excellent view.
Rooms were beautiful! Staff kept the best service throughout stay AirConditioner doesn't go much lower that 22. Also, hair dryers are not standard nor is a coffeemaker in room. Piano lobby can get loud as noice can be heard from rooms at least 5 floors up.
Modern style staff were not that friendly or helpful
The staff were very helpful. The room was well designed and equipped with a balcony and a good view. Food and facilities were good. The service was very attentive but sometimes the outcomes were a little 'quirky'...however we loved it. We liked the hotel and the location is great from one point of view. However people need to know you are on a hill overlooking Barcelona which is great and the walk down is easy. But coming back usually means a taxi.
Inner design is rather nice, rooms are modern and we specially liked open bath space. Although is near the city center, because it's on the little hill it's not so easy to walk in and out. We mostly used taxi in the end.
the hotel itself and the staff and its proximity to the city, its quietness and views. No door on the bathroom of room 605. I was told this was a design feature, if so, it does not work at all.
I liked the view in the hotel. My room was very spacious and I had an amazing balcony. Certainly the management need to look a little closer at the service levels their staff provide. The main downside for the weekend for me is any request was met with long delays.
The hotel is located on the hill side at Monjuic, overlooking the city. Two minutes walk at the back of the hotel you can board a cablecar to the beach front, near the world trade centre.The begining of La Rambla at Colombus statue is 15-20 minutes walk from the hotel.The Hotel itself was clean and confortable, the rooms where spacious and the bath tub is big enough for two people, the walk in shower is a real bonus. We didn't make use of the restaurant or bar. Nothing to do with the hotel, but the only negative thing is that because the hotel is not in the city centre we used taxis to go to and from the hotel at night and we didn't get the feeling that the taxi drivers where the most honest people in the ctiy. Then again this could be subjective. A taxi ride from plaza catalunia will cost $9-15, La rambla $8 during the day and $11 (Nov. 2010)
Excellent service and very kind and helpful staff. Tasty styling, nice beds and quite room. The room was a bit dark for people of our age.
The location was excellent, the service was great. The room was large enough to live in comfortably for our two week stay, and well designed. The restaurants were both excellent, and the rooftop pool deck was a perfect place to practice yoga in the morning with a gorgeous city view.
Close to everything.
Location Many things
The close proximity to the city centre and the amazing view from the rooftop deck.
The view on top at the pool is magnificent. Central location, very good reception who know the way in Barcelona, the bars, the restaurants, where to go, how to go ... The pool was not heated, so too cold to swim.
The location and the cleanliness of the hotel
clean, attractive, roomy room, everything worked
Central location The front rooms are very noisy because of intensive traffic and poor isolation. Limited choice at breakfast buffet.
Very much, is very good located If we would come by car, no posibility to parc in the hotel
the location oh hotel and its staff on my opinion design of the hotel is too dark
The room was comfortable and restful
The price, excellent location and very friendly and helpful reception staff. Rooms can be a bit noisy as no carpets in rooms or corridors.
The Location Nothing
Good location,nice staff,clean&well equipped room,
good location, just of La Ramba, well lit area.
The location The cleaniness, breakfast too crowded
Staff very helpful.Provided good breakfast..also had good internet service.Good location for sightseeing and shopping...convenient
pleasant staff, location in the city center, good breakfast incl in price for room cleanliness of the room, esp. bathroom
Helpful staff, basic accommodation but well priced breakfast buffet
The best of Aparthotel Gutenberg is without any doubt the location
Optimal for a good night's sleep (dark and soundproof). Good bathroom with all necessary supplies (soaps to excellent hairdryer and very good shower.
I liked it's ambiance and the friendliness and helpfulness of the staff. The food was also very good. Nothing
The view from the roof top swimming pool is outstanding.
location, clean room, lovely bathroom, nice breakfast
Perfect location to beach and city attractions. Cool rooftop pool, delicious breakfast, clean, nice rooms. All good.
Room quality and cleanliness Breakfast buffet Extremely helpful staff
Friendly welcome from courteous, smart and knowlegeable employees. Room guide for TV did not match channels or services available. Worked it out in the end but some may find that irritating.
Great large beds if you choose King size room and great to have the swimming pool open even in November! Staff are helpful and friendly and you cannot fault the room. The buffet breakfast at €25 is wickedly expensive and the continental option outside the buffet is not exactly cheap but more bearable at €12. I would be fantastic to have the roof-top swimming pool open earlier than 9.00am. 8.00am would be ideal for us early risers.
Hotel was extremely good with professional attentative staff
The staff were very friendly and helpful. The breakfast that was included was very good fresh and great variety. The location was good as it was walking distance to beach and shopping. The hotel was mean to be 5 star but had no gym or spa. The bed was uncomfortable so i think the price i paid was too much!
location and style
Very convenient location, friendly and helpful staff, clean comfortable rooms. Would have been nice if the pool was heated in the autumn
big room & toilet with tube and shower , friendly staff talking english, location is perfect, metro is exactly near the hotel's door and by walk to ramblas it take 10 min breakfast was limited and the plates was sometimes dirty & wet
the proximity to the underground station, the quietness and cleanliness of the room.
Good sized rooms. Clean & tidy. Great location.
The location was great for seeing the sights and shopping in Barcelona. The room was updated, clean and comfortable. The staff was helpful and friendly.
Our stay was very pleasant and the staff were all very helpful and kind. Super clean and nice rooms. I would recommend this hotel to all my friends.
Very close to the Metro The bed had a rubberised undersheet, very hot and sweaty! Room was very noisy.
Large room, excellent facilities
Proximity to the city sights Small and often unattended bar.Street side room was noisy and had to move to the rear of hotel.
Generally Ok, nothing in particular The price did not include breakfast, surpricing!
Very comfortable room with excellent shower. Excellent sound insulation (no noise from upstairs etc). No.
best hotel in barcelona
Took an age to check in which I do not expect in an expensive 5 star hotel. Staff indifferent. A luxury hotel that just lacks something special when it comes to service. Not good value for money. Minibar outrageously expensive and 25 euro for internet
Everythin but not the food The food but lot of ood restaurants very close
Location Very noisy tourists!
The hotel is in a great location with excellent views. The staff are very helpful and attentive.
overall,excellent stay.. Just an excellent top star hotel
The location was perfect. Easy access to bbeach and city. Hotel staff a pleasure. Please write at least 15 words No
The staff at this hotel was extremely friendly and always making sure that I was enjoying my stay as much as possible. The hotel itself is beautiful and has a calm ambiance. The room was beautiful with a big bathroom. Room was also clean and well put together. Restaurants and the champagne bar at the hotel were amazing. When I go back to Barcelona I will be staying at this hotel again.
Great staff from the bellman all the way to staff at the front desk, staff who cleans the room to the bar and staff at breakfast. no complaints everything at the hotel is excellent
Excellent location. Friendly professional staff. Recently refurbished excellent rooms with good amenities inc Bulgari Restaurant on the lower level is a bit bland but good quality. Ok for breakfast but Go out for dinner
The hotel was under renovation, lots of noise and disturbence during the day.
The rooms were very nice and the location was great. Check-in did not go smoothly at all. Our rooms were not ready for several hours and we did not get into our rooms until speaking with the manager.
The staff at the hotel are fantastic - from the minute you step out of a cab to when you check out you feel pampered and cared for. The concierge was excellent in their food recommendations. The only drawback was that everything has a cost. The coffee in your room is considered mini-bar and is a charge.
The roof bar was fantastic
Excellent breakfast selection of food and drink. Very comfortable bed and good quality bedlinen. Public areas very well furnished with a lot of interesting artwork and flower arrangements. Well located for metro, bus route, sightseeing. Rooms do not have a facility to make a hot drink for yourself
The hotel is in an excellent location for travelers who need access to both the port and the airport. The surrounding streets offer dining for every taste.
Staff were friendly & efficient.Excellent location.Breakfast buffet was extensive & varied.
nothing in particular...thought reception and particularly breakfast dining areas were below par for a 5 star g.l hotel.....expected breakfast eggs etc to be cooked fresh not left on buffet...no a la carte offered see above............refused to give free internet in room despite info on booking conditions
The location was great but the room was very small, very dirty, with a small windoow just facing another building.....The staff very rude... Didn't care about the guest, and the breakfast was for a 2 star hotel, not 5 star hotel
Located in the heart of luxury shopping area, one block from Gaudi's two residential masterpieces on Passeig de Gracia (Le Pedrera and Casa Battalo are a one minute walk away, one to the left, one to the right). There is a 24-hr 'pharmacy' w/in 1/2 a block, and the on-off tourist busses stop adjacent to Le Pedrera (red line). Every person who worked at this hotel is absolutely wonderful. (Happily held our luggage until a room was ready, gave us access to their beautiful breakfast/lounge ((we declined breakfast as we wanted to start touring a sap but it was truly a 4-star spread, like a Ritz Carlton or similar class.) ROOFTOP BAR IS AMAZING - try a Martin Miller Gin Tonic (one of 8 different gin tonics offered), 360 degree view with glass "roof" will stun you), tapas list was great. ROOM was modern, blow your mind luxurious. Our 20' balcony faced the street (rm 901 has floor to ceiling glass with a huge balcony and electric blinds... The wall above our king size bed was also glass, all the way to the ceiling creating a 6x8' glass wall 'headboard' which also created a wall of glass above the tub in the bath room, letting the spectacular view and light flood into the entire bathroom, with a electric shade if you wanted to lower it....). I seldom photograph a room, but I tried this time because it was so spectacular. Great robes, slippers, nespresso machine, huge glass shower. We absolutely loved it - would love to move in forever. I hated to have to leave and hope to go back for a longer stay. Note - this area is totally safe 24 hours a day and this would be a GREAT place for a woman travelling alone - this is a GREAT location. Entire staff, EVERY person, went out of their way to delight you.