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Everything about the hotel.. The location was perfect for us not so far from La rambla and the city center -Plaza Catalunya- (about 2 min walk to reach the begining of La Rambla) and the tourist bus has a stop station just infront of the hotel door + their was a very close metro station L3 just at the begining of La Rambla. Nothing really. And I'm planing to stay their at my next visit.
The hotel is ideally situated at the bottom of the main road leading to all the shops and city centre. You can walk to most attractions and the night life is amazing. The bathroom in my room was amazing too with luxury bath and shower. The hotel staff are very friendly and will help you with anything. I would definitely stay there again. Spotlessly clean! Take some teabags as you only get 2 per night with powdered milk. Breakfast was extra for my stay and eating out is a lot cheater than the hotels food. But the hotels food is excellent as a last resort. Just minor issues, other than those I have no real complaints at all about the hotel as it was amazing.
perfect view, nice room, balcony, swimmingpool,everything
Breakfast; wheel-chair-accessibility in my 10 days at the hotel i was able to open without help the door to my room only one time.
Smell was disgusting all over the hotel
Absolutely great Cold water in the bath monday morning, but it was advised in advance
We have stayed 4times at this hotel and everyone is very helpful we really enjoy staying there for comfort Location Hotel staff its wonderful
lovely balcony with view of harbour. Huge bed. Very clean. Nice bar. 5min walk from Ramblas and 10mins to beach. I'm booking again for next year. Not the worlds greatest shower, but nice bath and bathroom. Oh, and don't binge on the mini bar...predictably extortionate.
The staff were helpful and very friendly
The greeting upon arrival at the hotel was excellent. The staff were extremely friendly, and the room itself was very clean and comfortable, if small. The location is good. Access to the centre of town is via a very pleasant walk up Las Ramblas. It is also an equally pleasant walk along the promenade which is just next to the hotel. All the rooms have kettles. Upon plugging in said kettle I received quite an alarming electric shock followed by a loud bang, sparks and smoke coming from the plug socket and a consequent power cut in the room. Whilst I accept these things happen as electrical appliances get older and need replacing, what alarmed me was the total lack of concern on behalf of the staff when I notified them that of what had happened, and of the fact that I had actually been electrocuted in their hotel room. In fact their only response was to send up a handyman to replace the kettle and reset the fuse. I mentioned what had happened twice at the reception desk and quite frankly other than showing some slight surprise they couldn't seem to care less. Another disappointing factor was the view. Many of the reviews, and indeed the website boast a fantastic panoramic view of the Barcelona skyline, whilst in reality the view, even from the 8th floor, consists of a massive pylon (which sits directly in front of the hotel) and an average vantage point of the Barcelona skyline at best.
Nice, well furnished rooms. Good bathroom. Choose this hotel partly because it was announced to have a roof top pool. Now it turned out the pool is about 5x3 m and less than a meter deep. Disappointed about this!
Location is superb. Walking distance to many of the tourist sights and shopping area. Easy access to metro and buses, and taxi stand is right at the corner. Spacious and Clean Room. Staffs are willing to help. Tapa bars nearby are also nice.
ideal location, just one block away from playa de catalunya. Nice modern hotel
breakfast, room, location, cleaniness
Very nice location, nice hotel, good breakfast
Location, luxury room, service They increased the fare almost double due to a soccer game. Does not include breakfast
The hotel is very well situated, right above the Plaza de Catalunia, away from the noise of the Rambla but still just a few minutes walk. The neighbourhood is very beautiful, good restaurants in the street as well as some amazing artwork in the street. The hotel room was very nice, even better than on the photos on the website. Beautifully decorated and the beds were comfortable. We had a great view from our windows and the view from the 11th floor, where the swimming pool is, was amazing. Though the hotel isn´t very cheap it was worth every penny! The air condition could have been a litle bit cooler.
Excellent location. Refurbished hotel with all amenities. Very clean and comfortable. Would definitely stay there again. Hotel restaurant could have better dinner menu. Very limited. Did not have breakfast there.
the rooms were clean and we loved swimmingin the pool
The location of the hotel is perfect to visit the city We were given a smoker´s room when our choice was non-smoker. It was disgusting because of the smell in the room and also to be sorrunded by ashtrays all over the place
the location is very good the standard room little bit small , the room servise took my personal towel and i ask for it but they didn't return it back !!
the location of this hotel was excellent,the veiws from the roof top pool where breath taking.all staff where very helpfull. a great base to enjoy barcelona will book again when we return. the price for breakfast most guests we found eat out.
The location was fantastic.
Garden, location rooms and cafeteria are not clean enogh
The location of the hotel was second to none. There were signs for a Bar but couldn't find one.
The room was comfortable, clean and not what I imagined having read previous reviews, the staff on reception were very helpful and the location was perfect. The residents bar did not appear to be staffed at any point during our stay and the service during breakfast was less than helpful, however these are minor points and would not stop me recommending the hotel.
Modern, relaxed hotel, easy access to the Ramblas and other tourist attractions.
the location and the free wi-fi computers in the rooms were super.
The middle garden or terrace is really nice for chillout Hotel provides a free bike room size are quite spacious Rooms looking at the garden has amazing view in the day time Staff at reception are vey helpful Breakfast selection is very limited and its not hygienically taken care of Some of the catering staff are really rude and some and very kind and helpful The TV selection is extremely bad, so don't even think of setting in your room
We liked the convience of the location and the style of the hotel. We had two single beds instead of a double.Corridors were a bit too dark.
Proximity to main sightseeing places. Ability to enjoy walk around and along La Ramblas. Close to grocery bazaar (good option for delicious low-cost dinner: selection of cheese + several slices of prosciutto + freshly backed bread in nearby bakery + bottle of good table wine). Shopping lover will appreciate boutiques along La Ramblas and L'Corte Ingles Department Store across from Catalunya Sq. Offered breakfast was not bad (quality and value). Laptops in rooms and free internet access. Proximity to LaRamblas has negative side: too noisy late into night. Rooms are bit small for family with 2 kids. Beds have metal cases and make horrible noise when anyone turns around at night. In the bathroom we had just a shower with no proper tub; thus when taking shower water would be all around the floor. Bathrooms lack hooks, thus one ends up leaving all the change clother on the toilet seat.
The location was ideal for access to the metro (within 50m), restaurants, bars and tourists sites. None, everything as expected.
Very cclean room No kettle in room. No hot water for shower on the last day.
The staff especially at reception were extremely friendly and helpful. wonderful bar on the top floor and lovely large rooms not sure about the loos in a glass box in the rooms. not very private!
Absolutely everything, the hotel was fantastic we thoroughly enjoyed our stay-we will be back!
nice modern hotel, have my doubts about finishings and quality of materials used. suppose this Hotel will look and feel outdated within some years. Staff is very helpfull. Some great views from the rooms and upper floor bar. Location visavis center and most attractions is bad. Too far without taxi or other means of transportation. This very much a hotel "been there, no waouw feeling, ain't coming back"
The view from the room as well as service in the lobby and the staff at reception The spa as guests should be offered sauna/jacuzzi and pool for free of charge as well sometimes room service took too long and I expected the service to be a bit more personalised
New, well designed, comfortable, clean, beach proximity, fitness room, views, restaurants A little pricey
A very funky & cool hotel in a great location with amazing views.
The atmosphere, the design, nothing
Firstly the location is great, you can basically walk everywhere from the W Hotel and explore Barcelona. Staff was very professionnal and helpful. Pool area was nicely design with great view of the beach and the city. The room obsiously was brand new as the hotel opened just 2 weeks ago and had all great amenities. Loved the shower.
Almost everything was great. The view is just amazing. The staff is very helpful and welcoming. Very cool and relaxing atmosphere. The breakfast buffet does not have many varieties. The Jacuzzi in the spa was not kept warm for client's use.
Fantastic location, great view from our suite..Very nice design in the hotel, brand new facilities. Very good food in the hotel's restaurant Wave, friendly staff. Dissapointed by the quality of drinks in the bar Eclipse, staff was not very friendly..They should improve their service towards the people which are staying in the hotel. Too much focused on over charging. And you have to pay also for the internet, which I assume could be included in the nice price of the suite.
best hotel in barcelona
The location was perfect. Easy access to bbeach and city. Hotel staff a pleasure. Please write at least 15 words No
The staff at this hotel was extremely friendly and always making sure that I was enjoying my stay as much as possible. The hotel itself is beautiful and has a calm ambiance. The room was beautiful with a big bathroom. Room was also clean and well put together. Restaurants and the champagne bar at the hotel were amazing. When I go back to Barcelona I will be staying at this hotel again.
overall,excellent stay.. Just an excellent top star hotel
Location Very noisy tourists!
Everythin but not the food The food but lot of ood restaurants very close
Took an age to check in which I do not expect in an expensive 5 star hotel. Staff indifferent. A luxury hotel that just lacks something special when it comes to service. Not good value for money. Minibar outrageously expensive and 25 euro for internet
The hotel is in a great location with excellent views. The staff are very helpful and attentive.
Very comfortable room with excellent shower. Excellent sound insulation (no noise from upstairs etc). No.
Great large beds if you choose King size room and great to have the swimming pool open even in November! Staff are helpful and friendly and you cannot fault the room. The buffet breakfast at €25 is wickedly expensive and the continental option outside the buffet is not exactly cheap but more bearable at €12. I would be fantastic to have the roof-top swimming pool open earlier than 9.00am. 8.00am would be ideal for us early risers.
The view from the roof top swimming pool is outstanding.
Room quality and cleanliness Breakfast buffet Extremely helpful staff
I liked it's ambiance and the friendliness and helpfulness of the staff. The food was also very good. Nothing
Optimal for a good night's sleep (dark and soundproof). Good bathroom with all necessary supplies (soaps to excellent hairdryer and very good shower.
The staff were very friendly and helpful. The breakfast that was included was very good fresh and great variety. The location was good as it was walking distance to beach and shopping. The hotel was mean to be 5 star but had no gym or spa. The bed was uncomfortable so i think the price i paid was too much!
Perfect location to beach and city attractions. Cool rooftop pool, delicious breakfast, clean, nice rooms. All good.
location, clean room, lovely bathroom, nice breakfast
Friendly welcome from courteous, smart and knowlegeable employees. Room guide for TV did not match channels or services available. Worked it out in the end but some may find that irritating.
Hotel was extremely good with professional attentative staff
location and style
Excellent service and very kind and helpful staff. Tasty styling, nice beds and quite room. The room was a bit dark for people of our age.
The location was excellent, the service was great. The room was large enough to live in comfortably for our two week stay, and well designed. The restaurants were both excellent, and the rooftop pool deck was a perfect place to practice yoga in the morning with a gorgeous city view.
no way to open a window to the room, free wireless wasn't working, it's not even configured correctly (the staff indicated it was best to hop onto another "open" wireless network in the vicinity), hot water wasn't working one morning, jacuzzi working but water not hot.
Kindness of the staff and location
Good clean hotel in a very useful location.Considering its locality to the city centre the hotel was also very quiet. I have no bad comments about this hotel. Very good place to stay
Amongst many good tihngs, the hote staff is very friendly and polite. When we have another chance to visit Barcelona, we would choose this hotel again.
Hotel was clean and staff was friendly. Difficult to park our vehicle as the space was limited. Could not get just a cup of coffee in the restaurant without buying the continental breakfast.
Cleanliness and feel of the hotel No
nice personnel, location The only english channel was BBC.
The staff is very helpful, friendly and polite. Just very nice!
It was in the city limits
the hotel was close to the metro station and well decorated. the breakfest was good, rich and tasty.
The food was first class and the staff were very friendly and helpful. The location was good for the beach. The hotel was a long walk from the old town which may not suit all, and the choice of restaurants locally was limited
Quality 4 star for a 2/3 star price for the night we stayed. Per above prices increased 3 fold by the end of the week so we had to move on. Location. While this was fine the directions for non drivers was poor. eg it said it was 4 stops on the Metro from the Centre - it was actually 5.
Location, cleaniness There were no 4 star hotel facilities: No refrigerator,No tea/coffee maker,No safe box( you need to pay 5 Euros per day for that which is not announced in the hotel or booking.com websites) ,No even clock in the room! .The swimming pool is the smallest I have ever seen in my life ; it is 3 by 3 meters dimensions only.
the overall readiness of the staff to help...restaurant girl was amazing and receptionist could need some help...he is extreamly fast and nice but he is human...sometimes theres too many customers at the same time...room service was excellent... size of my room...no sofa...appart from that all was amazing...
I liked the fact that the metro was directly across the road and the hotels proximity to the city centre. The room's were very nice too. I think the hotel rooms could really use more pillows.
the best part of our stay was the polite staff and location of the hotel. However we wrer very disappointed with the cost oft our stay as we felt due to our very late arrival on Tuesday 26th October we felf we should have got some compensation/ treat or even a discount on the total price. there was no kettle/ tea making facilities for the us in our bedroom, that touch would have been great.
The hotel is quite old fashion, not renewed, not always clean. Rooms are small and essential.
The room was very small and rather poorly equiped. No fridge. Poor internet connection.
Nothing Bathroom was dirty with ingrained dirt around the bath. Also the bath did not have a plug and the washand basin was very badly cracked. Bedroom floor was not swept properly and bedspread was marked. (Sheets and towels were clean)
Location is great, near all touristic attractions.The staff was very friendly Cleaning of the bathroom . The spa facilities were somewhat disappointing... Cold water in the spa-pool and not very clean.
Location is great, near all touristic attractions No complaints
we loved it being just off the pl catalunya, we loved how quiet the hotel bedrooms were, we liked the size of rooms, beds and bathroom, it felt very spacious. we had a lovely little balcony out to a quiet back street-not all rooms have these.we had a great time and will be back to the catalonia ramblas. the spa didn't offer very much in the way of treatments, so we didn't use it as planned.
Cleaning - exceptionelle !!! I was with my 9 month child, (stressed about cleaning) - and it was perfect for me !!! I liked to have the option: with or without breakfast because we wanted to have it in downtown... and thanks for the tea and coffee from the room, free of charge .... Special thanks to City taxi because they come back to the hotel and returned my wife handy lost in the taxi !!!!!!!!!!!!!!!! nothing special to mention...
Every thing about Barcelona Nothing all ok
staff were most helpful and the location was very central
The location is amazing and the rooms are very clean and stylish. we could not check in until 3pm eventhough I asked for early check in. They did however take our luggage. I did not like the bed spread it was really uncomfortable and scratchy.
The room was plenty of space for my family. The location is very strategic to do tourism in Barcelona city. The loby is very small and he room service is not full of options.
Very large and quiet room We ask for a non smoking room but according to the smell it was not
restuarant Pelai coud be more attrativ with priceoffer in the evening and more visibel to guest from the street-it is too quiet.
Excellent location just off Placa Catalunya, around the corner from Las Ramblas. Quite expensive.
Service was good. Breakfast delicious. The douche worked badly, it was very noisy. And doors worked not good, as after taking a shower, there were water on the flour everywhere.
Friendly stuff, nice room and bathroom. No indoor pool, top floor room rather noisy at night due to rooftop machinary.
Excellent location and very friendly personnel. Spacious suite rooms. We stayed at two rooms. In one of them, the air conditioner did not work properly. We reported the problem, but it was never fixed.
The location of the hotel is great First of all the check in time is too late and the condition of the rooms is poor. It is not a 4 stars hotel mutch more like a 3 stars hotel.
Great location, but you pay for it. Rooms were tiny.
The staff was very very rude and none professional It actually put us off from the start The hotel is well located and deserves better employees All over Saturday was great The reception from desk employee
Excellent City centre position
the location is excellent. no iron provided. kinda of difficult for business traveller. also the hotel seems dated.
Location, breakfast In improved number there was no promised dressing gown and slippers
excellent location The Hotel needs to be updated, slightly over rated.
location very central, pool area a nice relaxing feature front desk staff not very knowledgable about the area, events, etc. Having to move mid-stay du to a flood in the room above us was an inconvenience.
Staff fluent in a wide variety of lanuages, all spoke perfect English. The Gym facilites were pretty good. The room was quite small for a 4 star hotel. Breakfast was expensive, but it was a buffet. The pool was very small.
good stuff. very helpful location far from city center, but very near the beach!
close to transport,clean ,goodbreakfast,good bed,spa free,reception desk old furniturerestaurant in evening with non trained waitersnot very polite in restaurant
Staff very helpful
friendly, helpful staff
excellent location, 10 minutes to the nightlife places
i enjoy the room cause it was comfortable , with very nice bathroom. Also the breakfast was very tasty with reach buffet. I didn't like that you could hear everything from the rooms next to us, (tv, footsteps, talking).
Hotel design. Bathroom is rundown, Without shower gels, an insufficient number and poor quality towels.
staff was helpfull plastic glasses in the room; poor quality of baby cot
There is nights club around and the hotel is very noisy when you are in the low level. Then the parking is very small and only small cars can enters. Outside because of the night clubs, this is difficult to park on friday and saturday night. Also, having the cleaning lady enter the room at 7h30am is not something acceptable for a 4 stars hotel I would not recommend to go to this hotel
From moment we arrived the staff were fantastic. So helpful and full of local knowledge. They even helped us secure tickets we had struggled to get before coming to Barcelona. 10/10
clean, attractive, roomy room, everything worked
The location and the cleanliness of the hotel
Close to everything.
Central location The front rooms are very noisy because of intensive traffic and poor isolation. Limited choice at breakfast buffet.
The room was comfortable and restful
Location Many things
The close proximity to the city centre and the amazing view from the rooftop deck.
The view on top at the pool is magnificent. Central location, very good reception who know the way in Barcelona, the bars, the restaurants, where to go, how to go ... The pool was not heated, so too cold to swim.
Very much, is very good located If we would come by car, no posibility to parc in the hotel
the location oh hotel and its staff on my opinion design of the hotel is too dark
Clean, helpful staff, good breakfast, quiet. Beds were not comfortable.
Lites goes on and off by itself, toilet flashes by itself. Asked them to fix but they didn't get fixed. It was noisy from music from the bar and outside pool till late at night.
Very central - very comfortable hotel. Really friendly, helpful staff.
Nothing Central airconditioning, there was to warm in the room but opened windows brought too much street noise
Plesure tips The pool area was closed for all guests at the hotel due to a wedding - that not acceptable !!
the breakfast distance from downtown and unavailable help with transportation to downtown
being close to the beach and the resturants
The room was clean, tidy, comfortable. The staff was pleasant and helpful. There were only few minor things which shouldn't discourage you to come and stay in this hotel. The first thing was this silly coffee machine at breakfast which didn't make nice coffee at all. If you like good tea bring your own bags :) The second was English speaking tv channels. If you don't want to watch euro news you will end up with ITV4 which, to be honest, if you are not used to it, will probably drive you mad. The last one was no kettle in the room. If you are tea addict you will probably suffer a bit :)
well located, close to town centre and beach and motorway network. Parking available. Good Value and comfortable. Unable to operate air conditioning properly,
Clean spacious rooms, clean linens. Quiet part of town. Close to the beach. Hot tub was broken for the entire five days we were there. Pool was freezing cold, and staff refused to switch on the heater... saying they never heat their pool in October for any reason. They offered no form of compensation. Be warned - if something is wrong with your stay, the staff here is NOT empowered to anything about it.
Great location Lovely modern room Great breakfast, also had dinner there one night and really enoyed food.
The accommodating attitude of the staff and the excelent breakfast The cleaning of the room was fine enough, but the lack of refill of shampoo and toiletpaper was dissapointing
Quiet area but easy access to city by metro. Helpful staff.
They upgraded our room to a suite, and we appreciated this very much. The rooms were clean and comfortable, and the staff very helpful. The breakfast was a buffet, with a good selection of foods, and generally of a good quality. The mattress was somewhat too hard, and the scrambled eggs prepared with too much fat, but these factors did not change our good impression of the hotel where we intend to stay next also.
Great apartments just south of the city near the Marina. Only a couple of stops from the centre of town. Apartments were very modern and spacious. We only stayed for 4 days so we didn't have full use of the kitchen in the apartment (ie. oven and hotplates switched off, no crockery/cutlery). We just had a microwave and fridge. The staff did not hesitate when we asked if they could supply some crockery so we could make our own breakfast/supper etc. Previous reviewers suggested we do this. They simply took us down to the restaurant and loaded us up with everything we needed. Would have been great if they make the oven/hoteplates accessible for short stays.
amazing location. very nice hotel. very sunny with lots of windows and a balcony as well. all in all it was an awesome experience no kitchen amenites....no moisturiser, no shampoo, conditioner etc.
friendly staff and very clean and tidy rooms. central location near to metro very basic facilities. no bar
Spacious modern room in a relatively quiet area. Lack of crockery in the room, once provided taken away each day having to then be re requested.
very friendly and helpfull staff. good location n comfortable setting hotel didn,t provide smoking area. had to smoke on the street, well that was not good, may be ok for others but not for me. this is the only negative i do hold against the hotel. i am irish and we have had a non smoking policy in public places for the past 7 years and every where you go, there is a smoking facility 24/7
the staff is very kind and show us about the room as well as the city around. the apartment is perfect. it is very comfortable and in a perfect location. it gave a very good impression for my first visit to amsterdam. i will come back in my next trip.
A couple of subway stations from the center of the city. Well localized. Not much going on around the hotel, since it's a quiet neighbourhood, but you can easily access several points of interest, even by walking. Nice and clean rooms and bathrooms. Very expensive breakfast, which I believe to be the case in most hotels in Barcelona, I don't know why. It's much cheaper to have breakfast in a café. Room was kind of chilly and the heater didn't seem to do much.
The hotel was great - spacious, clean & friendly. It wasn't central - you had to get the tube.
location is perfect the rooms are small but comfortable enough
Perfect location, extremely clean rooms and public areas, delicious breakfast buffet, amazing staff and very comfortable beds. Occasional road noise
I liked the design of the room, its comfort and all the facilities they had in it, breakfast, information pack and maps of most visited attractions in Barcelona and around it hand out during check-in. Also, the location of the hotel itself as it is situated in Las Ramblas.
location and cleanliness of the room
good location overprice, poor room facilities, room was cleansed poorly
Reception staff were very helpful, the men especially, the first one we met on arrival was not very good !, everyone else was very good, cleanliness was excellent, would definitely stay again next time we visit Barcelona. On 2 Reception staff on arrival were not very efficient and tried to charge me for the deposit I had already paid.
Location is excellent.
The location could not have been better. The staff was quite helpful and spoke English very well. The hotel was expensive. The location accounted for much of this, but at these prices, the hotel should have been even nicer.
clean room . the hotel has a great location. we had to pay for a connection for electric.
nothing in particular...thought reception and particularly breakfast dining areas were below par for a 5 star g.l hotel.....expected breakfast eggs etc to be cooked fresh not left on buffet...no a la carte offered see above............refused to give free internet in room despite info on booking conditions
The location was great but the room was very small, very dirty, with a small windoow just facing another building.....The staff very rude... Didn't care about the guest, and the breakfast was for a 2 star hotel, not 5 star hotel
Great staff from the bellman all the way to staff at the front desk, staff who cleans the room to the bar and staff at breakfast. no complaints everything at the hotel is excellent
The hotel is in an excellent location for travelers who need access to both the port and the airport. The surrounding streets offer dining for every taste.
The rooms were very nice and the location was great. Check-in did not go smoothly at all. Our rooms were not ready for several hours and we did not get into our rooms until speaking with the manager.
Excellent location. Friendly professional staff. Recently refurbished excellent rooms with good amenities inc Bulgari Restaurant on the lower level is a bit bland but good quality. Ok for breakfast but Go out for dinner
Excellent breakfast selection of food and drink. Very comfortable bed and good quality bedlinen. Public areas very well furnished with a lot of interesting artwork and flower arrangements. Well located for metro, bus route, sightseeing. Rooms do not have a facility to make a hot drink for yourself
Staff were friendly & efficient.Excellent location.Breakfast buffet was extensive & varied.
The staff at the hotel are fantastic - from the minute you step out of a cab to when you check out you feel pampered and cared for. The concierge was excellent in their food recommendations. The only drawback was that everything has a cost. The coffee in your room is considered mini-bar and is a charge.
The hotel was under renovation, lots of noise and disturbence during the day.
The roof bar was fantastic
Good location in the middle of the eclectic pulse of Barcelona, a matter-of-fact, most of city's buzz is right in the hotel lobby bar. Design trying to hard, instead could use a good hard cleaning.
The staff was wonderful. The room was sexy and comfortable. The location fabulous.
The rooms had a comfortable bed and pillow. The rooms were clean and modern. The bathrooms are spacious and well maintained.
Location is best. Hotel is pretty upscale. Aesthetic. Pleasing to the eye. My credit card was charged before i checked in. Made the resrvation in euros. Was charged in dollars at a rate of 5% higher than what I would have gotten on my credit card plus commission.Was asked to sign a cr card slip that said I was offered a choice of currencies chose dollars and my choice was final.
AIt's a gay hotel but 'hetero friendly' me and my wife stayed with a group of friends and didn't feel anything strange. Friendly staff, great location, nice rooms and good value for money. One of the reasons to chose it was the spa, but it cant be called a spa. 1 Sauna, 1 steam bath and teh pool and jakuzzi were not functional, some dirty stagnant water in the pool and we didn't use the spa after first trial. Also the minibar was nnot filled regularly and the room was not cleaned properly.
We checked in with Daniel in the front, who was AMAZING. He is so sweet, attentive, and adorable. We couldn't stop talking about what a gem he is. He gave us tipa for our stay, offered to print out our tickets to La sagrada familia, which were ready for us as soon as we went downstairs. We really enjoyed the customer service here it was the best received in our entire trip in Spain. Beds were small but that's normal in Spain
Marisol! And the rooms were stylish. Rooms smelled of cigarette smoke.
Location. Great roof deck. Got a good rate online for a Premium Deluxe room. It was nothing special - not premium or deluxe by my standards - very basic. When we arrived, needed to use the toilet facilities - no toilet paper in the large one on the 1st floor - went to dining room to inquire for paper or another facility to use. Was given napkins for the restaurant to use.
Room was very noisy. Could hear ladies talking in room above and constantly heard their high heels walking around above. Outside noise was very loud. Housekeepers in hallway very loud talking early in the morning every day. Room was stained and furniture showed signs of wear. Great location. Great lobby and hallway design.
I liked the location and modern style of the hotel. It is in easy walking reach of the centre of town and the roof terrace with its swimming pool gives excellent views of Barcelona The wireless internet connection in my room was non existent which was very frustrating and the two computer in the reception area always had a several people waiting to use them
hotel should be mostly for gays. There were many straight couples, guess they did not know they arrived in a gay hotel. looks like too many straights for the gay community, to many gays for the straight guests. I am gay but this time the mix was not good. Check in lasted forever, they write you a guest pass by hand, it takes forever... worst check in in my life. Hotel was not able to provide service to print out my online boarding pass.. what a shame. I did not feel anything of the original gay concept, I felt they just sold out the hotel to anybody just to make money ( whats ok), but this was not my axel hotel from some years ago. It was just a very busy hotel and not sure if the value for the hotel was very good this time. Just my opinion.
The room was beautiful and the staff helpful and friendly. The location was central and all sorts of transportation are within walking distance. We were lucky to get an upgrade to a room at the front of the hotel which have beautiful stain glass design balconies. We stayed when it was a little cooler in the evenings. The bathroom design is open and therefore when you finish showering you get cold a little quicker than you would in a closed off shower area. However this is for such a short duration it should not deter you from this great hotel. I would without a doubt love to come back here!
We liked the room. The design was so different from other hotels. The breakfast was impressiv and I had a swim in the pool on the 23rd floor, which I really enjoyed. The beds were very comfortable. Easy access to the Metro. A very comfortable hotel. The only thing was how they were dressed in the reception a little bit boring.
Everything Not Applicable - everything perfect
Good scenery no teapot, coffee pot, or teakettle, it is very inconvenient for me.
It was amazing. Room had a great city view and alos free mini bar (Water, soft drink, beer) 1 of each per day. Room was clean and the bed was massive. ++++
The room view and the variety of the breakfast First of all they've forgotten to park my car... someone mistakenly put the keys in the draw of the cars already parked. Second, the room-cleaners forgot to add more toillet paper and tissues. Apart from this, all was great.
I purchased this hotel as a gift for my fiance and her mother. They were very happy and had nothing but great things to say about the hotel, satff, and location.
almost everything I had no french TV chain (TV5 was not available)
Good, clean, comfortable room. Free drinks in mini-bar. Would have preferred coffee/tea in room to cold drinks. Dining room had no atmosphere and not much choice of menu, though breakfast was excellent.
the room was nicethe view was nice was good that the shopping mall was very close to the hotel. would been a real 4 stars hotel if you have someone take the luggage to the room and bring it down during check out, also there was always bad smell at night in the bathroom, dont know was only in my room or in other rooms too. also people on front desk some of them should put a smile on their face, they r very helpfull but should always be a smile.
The view of the room was great we had a great time in a nice hotel
Located in the heart of luxury shopping area, one block from Gaudi's two residential masterpieces on Passeig de Gracia (Le Pedrera and Casa Battalo are a one minute walk away, one to the left, one to the right). There is a 24-hr 'pharmacy' w/in 1/2 a block, and the on-off tourist busses stop adjacent to Le Pedrera (red line). Every person who worked at this hotel is absolutely wonderful. (Happily held our luggage until a room was ready, gave us access to their beautiful breakfast/lounge ((we declined breakfast as we wanted to start touring a sap but it was truly a 4-star spread, like a Ritz Carlton or similar class.) ROOFTOP BAR IS AMAZING - try a Martin Miller Gin Tonic (one of 8 different gin tonics offered), 360 degree view with glass "roof" will stun you), tapas list was great. ROOM was modern, blow your mind luxurious. Our 20' balcony faced the street (rm 901 has floor to ceiling glass with a huge balcony and electric blinds... The wall above our king size bed was also glass, all the way to the ceiling creating a 6x8' glass wall 'headboard' which also created a wall of glass above the tub in the bath room, letting the spectacular view and light flood into the entire bathroom, with a electric shade if you wanted to lower it....). I seldom photograph a room, but I tried this time because it was so spectacular. Great robes, slippers, nespresso machine, huge glass shower. We absolutely loved it - would love to move in forever. I hated to have to leave and hope to go back for a longer stay. Note - this area is totally safe 24 hours a day and this would be a GREAT place for a woman travelling alone - this is a GREAT location. Entire staff, EVERY person, went out of their way to delight you.