Barcelona hotels near Passeig de Gràcia

The rooms were very nice and the location was great. Check-in did not go smoothly at all. Our rooms were not ready for several hours and we did not get into our rooms until speaking with the manager.

The hotel was under renovation, lots of noise and disturbence during the day.

central location

nothing in particular...thought reception and particularly breakfast dining areas were below par for a 5 star g.l hotel.....expected breakfast eggs etc to be cooked fresh not left on buffet...no a la carte offered see above............refused to give free internet in room despite info on booking conditions

Staff helpfulness and attitude room on busy road did not have enough noise insulation-consequently noisy

the roof bar small rooms - misleading 5 star status

This hotel is far from to be 5 star. The bed in the double room is very narrow and is about 1.40 m ! Thus, two adults sleeping on it risk to fall down at night. The other furniture of the room, which needs to be repaired would be more suitable for a 3 star hotel room. The personnel at the desk with poor english could explain to us how to connect to the hotel WiFi and offered us free bussiness room: two old time snail speed desktops with a queque beside the door. There is also a problem to take a cup of coffee till noon - the only suggestion is to take breakfast twice.

Very helpfull staff,

location atmosphere in fashion

Central location in a very important street with an easy access to everything especially the tube station. Free internet. Nice chocolate every night. Although we were given an internal view of the back side of the hotel, Our first night was horrible. The hotel's corridoor was very noisy. You can hear everything going on outside. The toilet is separated from the shower room however, the toilet's door cant be closed completely. Very old TV with only few channels. No coffee/tea in the room. Looks more like 4 star hotel.

El personal es muy atento y seesfuerzan mucho.

wi-fi free bar close in the night.....and no beer in the morning

Location is excellent, very easy The room is not so good and not very clean

Lovely room at the back of the hotel, very quiet considering the location on Balmes. No outside terrace at ground level.

clean modern room. jacuzzi on top floor bar very small. breakfast was expensive

The hotel was clean and warm. Nice big window in the room which you could open wide to a nice (city) view. Dark curtains which kept the room dark in the mornings if you wanted a lie in.Very nice clean and toasty warm bathroom. Lovely 5 minute walk to the metro stop which connected to the rest of the city.Hotel seems to be in a nice safe area. Overall it was a nice hotel and would stay there again. The bed was hard and quite uncomfortable, the reception staff should have been much friendlier. Checking in was pretty straightforward but they certainly did not make us feel welcome or excited to be staying at their hotel. I felt is was an effort for them to give directions / answer questions etc.... I would recommend a course in customer relations and general friendliness! Also the bar was ridiculously expensive!!! Apart from that I would recommend this hotel, as overall it was enjoyable.

The room was very comfort and peaceful and the bathroom excellent, as the bed, too The price of a bottle of water was very high.