Seat space was tight and uncomfortable. There was hardly any cushioning giving me a terrible tail bone ache. Getting and out was extremely cramped. We paid for seat choices and felt totally ripped off. Food was mediocre. By the time the servers served 2 or 3 rows they ran out of this or that option as we saw on the inbound trip also. This is infuriating. Entertainment choices were extremely limited for such a long haul. The screen froze on occasion and did not switch off when the on off button was pressed. When it did it came back on its own in 5 seconds. The airlines has gone downhill since last year.
I paid 44 $ for seat upgrade (22D) and my seat was stack in high position for all the 6 hours of flight. I don't recommend the upgrade. I am looking to get my upgrade payment back
1 hour flight. No complaints. Some drinks would have been nice.
excellent, the staff was kind and the boarding process was with no issues or hassle
Wish the flight attendants were more attentive in serving food
Poor boarding with incorrect gate numbers. Poor service they told me to throw away brand new water bottles. Poor immigration officers most likely American who hates Muslims. Poor service in the plane with no Urdu language sign posted anywhere. Horrible seats with no comfort at all they think people traveling in economy are animals. Slow food and water services. Slow baggage arrival.
My baggage was not boarded and is still missing. I was only carring one piece of luggage and that is misplaced now I am stuck at mumbai without luggage. I had an onward journey from here
Etihad charged me for 2 check in bags. On Kayak search results price was showing 2 check in bags were included. Kayak need to reimburse me for these additional charges and metal agony and distress. Thanks.
I am a larger than average person and in my opinion i don't think it's fair to allocate a window seat to anyone who is my size or larger, i was seated between 2 large passengers on a full aircraft. The guy in the window seat also occupied a portion of the middle seat (my seat) which made my experience of flying with etihad very cramped and uncomfortable, i was flying from Abu Dhabi to Bangkok. Had this been a airbus 380 it would have been better as the seats are larger but unfortunately it wasn't so i had to endure the 6+hrs unable to get any rest
Old plane, old entertainment system. It wasn't working throughout the entire flight. I was offered to connect to their system via Wifi to watch on my phone. Crew wasn't very helpful except one lady who turned the experience around.
They changed the return flight to the next day and it interrupted the plans we had in our connecting city.
The staff at IST airport could have been more helpful. Too much wasted time and the plane from IST to KHI was just horrible. The plane was not clean and smelled bad!
On the Boeing 777-300 aircraft there is no personalized climate control for passengers. Every time I've ever flown on this type of airplane I've been uncomfortably warm. For shorter flights (less than 5 hours) this isn't a big deal, but on longer flights where a nap is required to stay comfortable it turns into a nightmare. I love turkish airlines, but I really fo hope they upgrade their fleet. I've flown turkish air once on a newer model and had a fantastic time, so I think its the plane more than the airline.
Boarded via bus instead of the air bridge Had to wait 10mins in the bus at the tarmac before we were allow to go up
The only hiccup was a change of plane and the resulting delayed departure, otherwise everything was more than OK.
The entertainment center of my seat wasn’t working. I asked the crew many times to restart it and they that will be done by the next crew that take control of the flight in São Paulo. Bad attitude during the whole flight
Small seat space for 13 hours flight, they charged for baggage , very bad quality of food,
I was sitting almost in the back, the seats are very tight and there’s no legroom, it’s uncomfortable for a long distance
Bough tickets with luggage, but made me pay at Airport as well
With a 4 hour delay its was a very basic flight which was just bearable. We were offered food vouchers for the delay and then they didnt work, so that was annoying. Also poor communication about the delay which got pushed out 3 times.
