SQ is a market leader for good reason and its 787 this time was actually comfortable and the service top notch as always.
The flight arrived on time. 2×2 seating meant no one needed to sit in the middle. This was a connectibf flight from Singapore and required going to 3 counters in different levels to check a golf bag
The crew and their service was top notch, but the plane itself seemed to be on the older side and worn out. Also, the food could’ve been better. 9 out of 10.
The experience was poor in comparison to the flight to Manado from Singapore via Scoot. Gate against could only check in stroller to Singapore (by clearing immigration) or to Brisbane. Who is able to carry their baby for 7 hour transit without having to enter Singapore?
Too many luggages for 1 passenger (4 bags) will make all the overhead luggage bins a challenge to fit them all. Some have oversized hand carry as in like back packer size bags shouldn’t be allowed as handcarry.
I requested an aisle seat and got a middle seat The flight gate was changed and the flight was delayed
They made me check my carry on even though there was room We un boarded in a strange way but overall it was good
The seat comfort, the food and of course the crew, they made you feel welcome and relaxed 😊
There’s a reason SIN is on of the BEST airline in the world.
I was very impressed with this airline. The plane was clean. The attendance were nice and it was a great comfortable experience. The zipper on my suitcase broke after I checked it, and they wrapped it all Thailand plastic wrap to prevent it from coming apart during the flight. When I got to Los Angeles, all of my items were safe and still in the bag. That is above and beyond!
I had a good experience flying with Emirates. All of the flights were on time staff was very professional and kind. So I had a positive experience..
Enough vegetarian food was not available on the flight for all vegetarian guests on the plane. Crew did not adequately handle this experience
The IFE was unstable the entire flight seats are very dated for business class and meals were not good.
The customers before boarding the plane from Dubai was HORRENDOUS. The entire Emirates staff had a stick up their bum. The guy at the check in booth was rude. I don’t understand.
Good but needs to improve cleanliness Coffee serve cold Needs to raise standard serving food Otherwise good
Newly reconfigured 380 I assume. Has a new ife with usb c ports and Bluetooth connections
I bought Business class ticket but they treated me like economic class. No lounge allowed at check inn I have to take stuff out while other passengers have more than 25 lb in bag. Because I bought tickets from other than airlines . It’s discriminations from airlines to passengers.
service was slow, to get water had to press 4-5 times , crew come near but never notice, serving those they like to serve, hope this crew can improve their attentive ness and serve everyone respectfully.
Everything was excellent. It would be nice if bigger and obese people would take two seats. The guy next to me was obese and I was squeezed into my seat. His big shoulders forced me to constantly move away from him since he spread into my space as well
Better information about the delay due to screening for US
We flew business class and it was impressive. So comfortable with delicious food and very attentive and polite staff. Will definitely fly Turkish airlines again.
Be honest of what you sell: This was sold as Business Class on all three legs, while the JetBlue plane didn't even have business class seats, and wanted $164 for extra legroom seats.
Seat assignments for family traveling with 2 children. Loud crowd during sleep time
No control at all at the gate , passengers were not cuing up, , some were very loud , no action taken by the attendants . It looked more like a heard of animals then humans boarding a plane .
Worst experience with boarding once we left the wheel chair even traveling business we had to wait with all the crowd for the bus to take us to the plane then climb the stairs with our bags When you pay extra for comfort and convenience and you don’t get any is disappointing
One of the worst check in process at the DIA as well as the boarding counter Changed seat at the last minute and assigned middle seat while I paid for window seat. Requested many times but to no avail . horrible customer service and very poor process Requesting refund for seat that was changed last minute
The economy seats are small and crowded, but overall the food was very good, cutest little gift bags also! Crew was very nice and professional. Everything was clean.
The 787 economy was a disaster for long haul. The space was too little compared to 777 or 747. Also the extremely low tray table behind the seat made any dining effort a nightmare. However, the movies were up to date, and the food taste was good, despite of terrible serving process caused by small space.
Vol Paris Istanbul en retard. Baggage en soute mis sur autre vol car seulement 15 pour attraper le vol. Baggage livré en soirée le jour d'arrivée.
The cabin crew was excellent. They were fully staffed and very helpful. The food on the fight was quite good for surpassing my expectations of “airline food“
From Chennai to abu dabhi Abudabhi to Chicago Both flights are good , good service too
Good service. But on flight to Kochi no entertainment except in app. And no working outlets to charge phone.
Very delayed and uncomfortable seats. Nothing written in Urdu for Pakistanis. Tons of Pakistanis use the airline they should ensure the airline is accommodating them properly.
My baggage was not boarded and is still missing. I was only carring one piece of luggage and that is misplaced now I am stuck at mumbai without luggage. I had an onward journey from here
We booked a business class ticket via Underpricer. Somehow they screwed up our ticket from Abu Dhabi to Ahmedabad. We will be hesitant to book again with them.
Etihad flight sector is a local . .give the same quality upto destination
Seat selection screen while online check-in could include free seats to choose from and show the options before we proceed. Currently, it is auto-allocated and there are no options for free seat selections.
Good range of movies but lacking decent tv shows. Wifi was really expensive on this flight, considering flights under 7 hours have a $9.99 USD charge for streaming, to jump up to $24.99 for a 7 hour 40 flight seemed a little bit of a rip off. Staff are inattentive, and really need to improve on the customer experience. The new airport is fantastic, as is the new lounge, a huge upgrade from the old airport and lounge!
Very unfriendly team. It was very difficult to get a cup of coffee. Legroom was extremely small. Old, dilapidated plane.
I could not book in online at all which is what I always do to secure a window seat which is my preference.
The crews were very professional and courteous. Pleasant flight and thank you!
They wouldn't let me on the plane. The 3rd party apparently didn't pay for the tickets properly?
Surprised that the safety briefing was only conducted in Malay language and no English despite there are foreigners on board. MH should take safety more seriously.
Comfortable seats in economy, managed a few hours sleep in an o night flight but the food was terrible. Surprising as Malaysia airlines has been good in the past. Service was mediocre this time too.
Service / food has to be much better. Staff were not very attentive to requests. Requested for a second serve of coke and got a weird look back from the host! Was also told they don’t have extra water bottles when I requested for one before sleep! Dinner time food was very minimum and average.
An overnight Doha to KL. Great sleep, good service and tasty food in business class
The best so far coz this time it was all male steward on the economy cluster. They were polite, efficient & genuinely courteous. They do not judge you when you ask for more food & peanuts.
No recognition for one World Emerald member. I got row 1 in business class and it was pathetic. No leg space, cramped space, less recline
The flight is awful, food isn’t very tasty or good, entertainment sucks
Flew business class. Our luggage was the last to arrive at the belt; 15 minutes after the last bag. Sigh.
