As I mentioned flight from NY to Bangalore was excellent but the return flight from Bahrain to NYC was mediocre, Looks like a old aircraft also not much choice in entertainment.
Pretty much what you'd expect for an economy flight. The crew were excellent as usual. The food was ok, but nothing special.
Everything about our return trip from Colombo to Manchester was excellent. Staff were brilliant all flights. Return flights on time and all staff were brilliant. The outbound journey however was marred by cancellation of Man to Bahrain flight. No information or staff assistance. Customer Service none existent. Told to make own arrangements by none interested or understanding telephone staff who said to make own hotel arrangements and be reimbursed. CS refused to reimburse hotel or lost lounge booking or taxi fees.
The boarding was late. The check-in board said boarding closed but the boarding hadn't even started. I have spine issue but not eligible for wheelchair since I can walk. But we were taken to a plane with stairs to climb. I requested support with the handcarry and was told that I shouldn't have booked this flight without wheelchair. Instead this information should be public if this plane has sky bridge or stairs. The infotainment system did not work either. And the plane was very loud with very less legroom in economy.
Food could have been better Entertainment was absent even in Business Class
Gulfair were on top form and everything went as planned
The entertainment on board was really poor. The map doesn’t give enough information and the movies have arabic subtitles, you can’t choose. The stuff wasn’t very friendly and the breakfast really poor. The food must not be spicy! They didn’t have enough drinks.
Aereo nuovissimo e con tanti servizi malgrado la durata del volo Spazio per le gambe ridottk
The boarding at Heathrow is chaotic. That's partly due to the lack of space and seating at gate 8, and a Qatar flight from gate 9 at the same time. That's down to Heathrow rather than Gulf Air. I've had a similar experience here before. Another problem which isn't specific to Gulf Air or Heathrow is announcements, and those for boarding in particular. They are difficult to hear with all the other noise and for me with hearing problems it's even worse. A simple tv screen would help, so long as it's updated of course.
Greeting BH International Airport, Flight No. GF-2101 From Bahrain to Dammam At 1:35 am. to 2:20 am. Booking reference: WFYQEG I was informed that I will receive my baggage in Dammam Airport, later on I arrived in Dammam and I didn’t get my baggage, they claimed due to my friend Mr. Faisal didn’t show because he left the Airport and drive his own car all the way to Dammam. OK, I get it and I totally respect the system when you don’t show up your baggage get dropped from the flight, but it’s not my fault when i stay in Bahrain Airport waiting for my next flight around 5 hours then once i get to Dammam I don’t receive my baggage, because my friend who’s didn’t show up his baggage was arrived to Dammam airport, and i’m the one who deserve to get his own baggage didn’t receive anything. I think you mixed up between our baggage, the tag on my bag has his name but actually it’s mine and his bag has my name but actually it’s for him, that’s why I received his bag in DMM airport and I didn’t get mine and i was so frustrated. Also here’s the baggage numbers: GF 175011 My baggage wasn’t received GF 175008 His baggage was received and he don’t deserve to receive it because he left the airport and didn’t show up the flight For now i need to get my baggage to DMM airport please or contact me in personal please +966559600495 or this email. Kind regards, Mohammed Sent from my iPhone
Boarding was not as per sequence Light snacks were not available Window had hair oil stains and water condensation
3 hours delay ,we changed plane after boarding and waiting inside
I have taken more than 50 flights in the past year and this is the worst onboard experience that I've come across. There's always a risk with budget airlines and their creative views of customer service. Having bought a standard seat, we boarded at the assigned seat - we naturally couldn't choose ourselves as that would be extra cost. After take-off, the person in the row in front leans back their seat. As a frequent flyer, I believe this is their right, so I try to lean my seat back as well to have the same space available. However, my standard seat could not lean back, as the row behind was an exit row. As I had paid for a standard seat, not a less space than standard, I moved to the completely free row behind me. This was not allowed, as due to extra legroom, this would cost extra. Subsequently spent the next 30 mins discussing this scenario with the crew. I have no issues with budget airlines and additional charges, but if I pay for a standard seat, I want a standard seat, not one with less space. As you do not offer me a discount for the less space, do not try and charge me a premium, when I find a free seat with more space. It works both ways Scoot.
Food & lower the prices. Look at Air Asia food look better & affordable
Boarding took forever. It's also weird that we paid more (for preferred seats) to get on the plane last. Inflight WiFi never worked the entire trip. I want my money back.
WiFi didn’t work on both sectors so made killing time harder - planes clean modern and good flight crew - would do again if WiFi works
We had 2 attempts to land at Singapore Changing during a thunderstorm. Everything was delayed by 1 hour plus.
no charging point. food offering is limited and very much on the budget line. Overall is not satisfying for such a price and duration of flight.
Scoot refused to change my flight even though I had booked a flexible ticket. MyTrip wanted to charge me an extra $271 for a ticket that was only listed as $217. I complained about this to scoot and they didn't give a shite. So never again will you be getting money from me Scoot. You can Scoot off.
Instead of the flight attendants talking to each other they should have been monitoring the passengers. The person beside me took a phone call literally 30 seconds before the plane landed. As we were going down the runway ( from landing ) a person in the row in front of me and behind me made phone calls; CRAZY
