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Find cheap flights from Mumbai to Malaysia

Find cheap flights from Mumbai to Malaysia

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Good to know

Low season

June Best time to beat the crowds (4% less expensive on average)

High season

December Most popular time to fly (17% more expensive on average)

Average price of a return ticket

RM 1,431 (avg. price over the last 2 weeks)

Good deal for a return ticket

RM 297 or less

Top tips for finding cheap flights to Malaysia

  • Looking for a cheap flight? 25% of our users found tickets from Mumbai to Malaysia for the following prices or less: to Kuala Lumpur RM 615 one-way - RM 772 round-trip, to Penang RM 483 one-way - RM 772 round-trip
  • High season is considered to be January, February and December. The cheapest month to fly to Malaysia is January.

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Top 5 airlines serving Mumbai Chhatrapati Shivaji to Malaysia

Scores according to KAYAK customer reviews

7.6
SriLankan Airlines
Overall score based on 743 reviews
7.5
Boarding
7.5
Comfort
8.1
Crew
7.4
Entertainment
7.5
Food
Airline reviews

Pros: "Quality of food, great wine."
Cons: "Check-in Colombo was chaotic, no supervisor on duty to help organize the passengers"

Pros: "Best Airline and services"
Cons: "Best Airline and services"

Pros: "Crew was welcoming and considerate. Breakfast food selection was good and tasty. Entertainment system is great."
Cons: "Old old plane with the most uncomfortable seats - hard lumbar and head support. Good leg room. It was a 3.5 hour flight, so it was manageable. Had to use my next pillow during hour 3."

Cons: "No"

Cons: "Free internet"

Pros: "Crew was excellent as always with the Sri Lankan hospitality."
Cons: "It was an old aircraft and felt dirty. Screens, seats, lavatories, everything was old. There were some really loud and rude passengers behind us causing disruption to everyone around. The crew tried to handle it but the passengers were just not cooperating."

Pros: "Crew was great. Lots of leg room"
Cons: "Many screens weren't working properly"

Pros: "Lots of leg room"
Cons: "Food. Screens weren't working properly"

Pros: "They loose my luggage"
Cons: "They loose my luggage"

Pros: "Decent crew and food. Fairly punctual."
Cons: "Check in was so slow. Slowest check in I’ve known."

Pros: "Boarding and landing"
Cons: "Food should be made With less spice more blend."

Pros: "Excellent flight apart from the delay!"
Cons: "Leave on time!"

Pros: "Planes and entertainment was amazing. Flight crew very good and friendly."
Cons: "The ground staff at Amsterdam were very poor and not well organized to handle issues. Some individuals were very rude and unhelpful"

Cons: "Good"

Cons: "The airplane is old!"

Pros: "Very friendly and attentive crew. Good entertainment options."
Cons: "Business class seat is OK, not great - fine for 3.5 hour flight"

Pros: "In economy class good enough leg space when compared to other airlines."
Cons: "Head phones connections does not work most of the time."

Pros: "Crew is amazing with a smile always. It was a new aircraft with nice screens and a good variety of movie selections. Service was excellent as well as the food."
Cons: "I was denied checking in a the counter. I bought the ticket with a friends credit card and they needed to have the actual card to swipe and then only they get access to my booking. It is company policy but it is not stated when you are making the purchase the airlines website. It says so on the bottom of the ticket on the page long rules in small print. And in all honesty who reads all of that these days. The ground crew were nice enough to take me to the airlines office at the airport and figure out a solution. It took an hour and a half to sort it out and get a verification from headquarters office in Srilanka."

Pros: "It was all positives from the time we check in until we arrived in Kindon."
Cons: "They distributed the UK landing card long after meals served and most passengers were a sleep. It would be good if they could distribute the UK landing cards straight after or before the meals."

Pros: "Fast and efficient."
Cons: "NA"

Pros: "Crew was that much friendly."
Cons: "Not mine type food (just a suggestion please to have sri lankan varities)"

Pros: "Behavior of crew and food. The service was excellent. The flight was clean."

Pros: "Check in process was smooth, crew amazing, food excellent and in flight entertainment exciting."

Pros: "All crews they are helpfull"
Cons: "Food same going and coming times"

Pros: "Very prompt service and amazing hospitality. Despite the numerous times I called them for service, the staff were always polite and served me with a smile. Overwhelming hospitality really!"
Cons: "None"

Pros: "overall"
Cons: "seats are small but otherwise it is 5 star airline. love Srilankan."

Pros: "Friendly service."
Cons: "Boarding process could improve"

Pros: "I have found Sri Lankan staff to be most friendly and accommodative."

Cons: "Unfriendly ambiance. Disorganized boarding. I’m even a member of Fly Smiles. The flight attendant named Chanaka moved 2 old passengers on my side. I kindly requested to another staff if I can just move seat too because I am not comfortable. But request no action. The cabin crew are not that caring because I took care of the 2 passengers. I just don’t understand why they are unfriendly. I will not choose this airlines again."

Cons: "Airport (Guangzhou) very confusing...not fault of airlines; whoever designed the airport in GZ should go back to school Flight delayed 45 minutes"

Pros: "Really good food the and crew on the plane was nice."
Cons: "In the Delhi airport we never interacted with anyone from Sri Lankan Airlines because a third party was contracted to work the counters, check us in, issue boarding passes, etc... These workers were all maybe 20 years old and possessed what seemed like zero training to do their job at all. They never had any answers and just smiled while saying “I don’t know” a million times. We were corralled and moved and waited hours while they ran around doing nothing."

Pros: "Crew was very nice"
Cons: "Food was with a lot of chilli and very spicy"

Cons: "Flight was late and because of that we missed adelaide flight"

Pros: "Friendly crew and great food"
Cons: "Delay to take off"

Pros: "Acceptable but not exceptional as expected"
Cons: "Unfortunately the it was a bumpy ride as most of the time the seat belt sign was on and crew had to discontinue services for a while. This was beyond airlines control. The crew did not distribute the Sri lankan landing cards onboard. This caused some confusions for first time travellers as they had to cone off the immigration queue and went to pick the card up and to complete. Some foreigners were unhappy about it."

Pros: "Good service"
Cons: "Not enough leg space, cramped seats"

Cons: "The airline needs to work on the human touch(crew). I did not understand why the immigration were questioning foreign travels for no reason. Lastly can’t reach the customer care number always gets disconnected."

Cons: "There was no uniform procedure in the flights, crew is too lazy to perform their duties. probably the first and last flying with Sri Lankan."

Cons: "We really appreciate your prompt response.Your customer service guidance is supportive for us"

Cons: "We really appreciate your prompt response.Your customer service guidance is supportive for us."

Pros: "Friendly crew"
Cons: "Despite requesting children’s meal, they were not available. Chicken meatballs were disgusting Overall, if it isn’t curry then it’s not worth having. Their curry was very nice Limited movies"

Pros: "comfortable timing for india."
Cons: "1.we seated at UL 604 / 52K video was not updated , one one movie was displayed. 2. Crew was asking options i food ( non veg ) but they ere delivering what they had , question is why they asked option when they don't have option of serving. 3. Crew was pathetic. They discriminate with respect to whites and Indian's. Its really bad."

Cons: "Felt like a second class train travel."

Pros: "Courteous & helpful crew."
Cons: "Terrible seats and headrests. Highly uncomfortable for an 11 hour journey especially for senior citizens."

Pros: "Staff.. food"
Cons: "SEATS... I flew with other airlines also but this aero plane has worst seats I even sat on.. My travel was of 10 hours and after 3 hours of departure I started having pain in my back...seat was poorly structured. . Its like cushion of seats were dead n on top of it that cushion behind back was too outside.. I was not able to sleep at all as was not comfortable.. Also there was no system at Srilankan airport.. No barriers for travelers so that people stand in cue but no one was following lines as there were none.. Will never fly with Srilankan airlines again ever.."

Pros: "Timeliness"
Cons: "For a family of 4, 3 of us had continual problems with the sound on the entertainment system during movies, etc"

Pros: "Luggage ready as soon as through Immigration in Sri Lanka"
Cons: "Food was gritty and cold. Did not eat."

Pros: "All went well"
Cons: "Flight started on time, landed earlier, nice crew and good food good food."

Pros: "Srilankan Airlines's food was one of the best I've had. I've flown on over 50 airlines and was happy to see that the food was not processed junk as you find in most airlines. The ingredients seemed fresh. The crew were awesome: polite, kind, and considerate. They were eager to accommodate passengers' requests. The jets were new and clean. The entertainment system was touch-screen."
Cons: "The passengers were loud and ill-mannered. They gave the crew a tough time. These complaints, of course, is not a reflection of the airline."

Pros: "Both crew and the seat were great. Friendly staff."
Cons: "It was all perfect."

Cons: "Enternteiment and seats"

Pros: "Flight overall was unremarkable. Aircraft was almost twenty years old and looked it."
Cons: "Boarding via a bus was painful and inefficient. BA is selling more flights than it can accommodate at Terminal 5. Because plane was so old, the screens for the entertainment are laughably small and faded. Seats themselves are tired, with wobbly and dirty tray tables, and seatbacks that don't recline properly. Seat power is the outdated Empower standard, which doesn't work without a special adapter which virtually nobody has."

Pros: "That we got home safe"
Cons: "It wasnt a BA plane! Food, staff and entertainment all not really up to scratch"

Pros: "Crew good, food okish."
Cons: "Entertainment system below average. Disembarkment was poorly handled and resulted in big delays."

Cons: "More entertainment options"

Pros: "Very nice crew"
Cons: "The boarding process, better seats, outdated entertainment system, & slow Baggage delivery ."

Cons: "Business class on the 3.5 hour flight was just blocking the middle seat in the front of the plane. No leg room, narrow seats. My husband is 6’4”” with wide shoulders. His legs do not fit and therefore extend into the aisle. Flight attendants were constantly bumping into his shoulders. Very cramped We were not aware of this configuration."

Pros: "BA cancelled my flight, but did offer an alternate on Lufthansa on same day,"
Cons: "Being notified of the cancellation, instead of accidentally finding out about it. Very poor or lack of communication regarding cancellation due to pilots' strike."

Pros: "It's like Air India the crew is old and cant serve the aircraft. Nothing I liked. Flight was very old. Waste if money."
Cons: "Change the aircraft. Give us new aircraft or at least inform passengers this is old aircraft so we don't book. Premium economy price was very high. No service. Entertainment tv 4inc which doesn't work. Seats uncomfortable. It's better to travel will Emirates.i have no words why did I travel in BA."

Pros: "Seats and crew great boarding was a nightmare"
Cons: "Better boarding patrol"

Pros: "The crew was good, very helpful."
Cons: "The seat was not comfortable at all. I’m 6.0 and 150lb so not very big but my shoulders were already above the head rest. Also leg space was very poor. This was an American Airlines flight by the way. 777-300 airplane. I’ve had better flying experience before in the Same type of plane"

Pros: "The crew was very helpful. Made sure I was comfortable."

Pros: "Easy boarding, friendly crew, good food"
Cons: "Nothing to report"

Pros: "Wonderful to fly on a small airline that still believes in service - a free cup of coffee and a Tunnocks biscuit - whereas many larger airlines charge for coffee etc."

Cons: "The seats are not just uncomfortable, they are awful. Worse than Wizzair!"

Pros: "They made up some time following a long delay"
Cons: "We were very delayed and no real explanation at first. Also the wrong boarding information was given initially which wasn’t helpful"

Pros: "We got to our destination"
Cons: "They don’t even give you a cup of water, a horrible low cost airline with premium pretences! Gatwick is a horrible airport to fly to."

Cons: "This flight was run by American Airlines. A new aircraft and a wonderful crew."

Pros: "Boarded efficiently. Took off on time. Landed ahead of schedule."
Cons: "Checking in process. Choice of seats very limited and I accessed the website (literally) the minute online checkin opened."

Pros: "Left on time and arrived early"

Cons: "More latest movies in the inflight movies"

Cons: "Loved the flight however wished the food selection was better in business call. On the way to Mumbai the option and choice was better and tasted good. I was not impressed with selection and taste it could have been better."

Pros: "City airport is very convenient from East London. Flight is only 40 minutes"

Pros: "Crew were friendly and helpful."
Cons: "Departed about 2 hours late."

Pros: "When i booked on kayak was from 8th August to 18th August when BA booked 8th August to 18th September it cost me extra to come back on monday 20th August £ 1400 extra"

Pros: "We could reschedule it. But only a week later."

Cons: "This is the second time your plans have been late! You were late leaving from Venice to London Heathrow on August 1 which I barely made the flight to Glasgow and then coming back your flight is late leaving Edinburgh to Heathrow And my luggage doesn't make it again! You don't even serve water on the airplane which is ridiculous! Your flight crew were nice but you really need to be on time or not schedule flights with such short layover times!"

Cons: "2 Hours delay I lost my connection it took like 10 more hours to get to my destination I finally got to my destination my luggage was misiing today is Tuesday July 24th and I’m still waiting no luggage and dress with the same clothes since Sunday"

Cons: "The seats in flight are very small and not comfortable.Food quality also poor as they don't even provide fruits in flight.The food is junk."

Pros: "Nothing"
Cons: "Not only do you now have to buy food and drink, by the back of the plane they’ve always run out (our flight was not even particularly full). Flight was delayed an hour - I’ve taken 4 BA flights in the last 5 days and every one has been delayed by at least one hour. No longer worth the price."

Pros: "Very friendly crew members."
Cons: "Have to pay for all meals and beverages."

Pros: "It was efficient and on time"
Cons: "British air is not what ir used to be. It is no longer high caliber flying. The attendant were not impeccable a it once were. The plane was not grand as o expected. Just average like any other airline"

Cons: "Overbooked. Bumped off - next flight more than 7 hours later."

Pros: "Entertainment. Attendants were great"
Cons: "Not enough personal space"

Pros: "British airways have always been good and my best airline to fly."
Cons: "This occasion, the manager was So rude to me and even called me a liar in front of too many people. I don't speak or understand French and the woman really embarrassed my life. I checked-in online before I got to the airport and I mistakenly went to terminal 1 instead of terminal 2. So by the time I realised and got to terminal one, the baggage collection stand had closed because I was there by 15:18. To make the long story short, I got through the security where I was delayed for 20mins searching through my things and when I asked about time, the security said the flight won't leave with out me and they would inform them about the delay before I get to my departure gate. Anyway, I got to the gate with some time left and this extremely rude woman whom I was told is the manager insulted the living day light out of my life and turned me back. So I didn't fly with BA in the end. No matter the situation and despite me being late, I believe things would have been handled better. And even if the manager felt I was lying, she should have been more diplomatic about it and speak to me in a good manner. I won't be recommending flying BA from Nice to anyone. That woman was so hurrible, that experience haunts me psychologically."

Pros: "Much quieter than Heathrow so a more relaxed environment to travel. Flight left slightly late but made up time and landed ahead of schedule."
Cons: "Having to pay for a cup of tea. No issue with BA charging for alcolhol in a 1 hour flight but still think drinks like tea/coffee should be provided free."

Pros: "Good size seats"
Cons: "The crew were rude and dismissive"

Cons: "They were late by 2 hrs"

Pros: "Highlight of the trip was BA's inflight safety video."
Cons: "I took a BA flight after a while. I had stopped flying BA in flight service and comfort was poor. I travel business class. Seats were dated (seat cushions), plane was dated, inflight entertainment systems dated (compared to most other airlines). Crew goofed up on food. I had a seat change which I informed the Sr Purser who came to take food order, his colleague who came to serve drinks. Still the server gave my food to the other passenger who had requested to change seats. Which resulted in no food for me. They clamoured some meal fro economy class and served so shabbily (only a pic can show how shabby it was - unfortunately I can't attach one here). In spite of all this the purser showed no remorse or offered no apology. I think I made a mistake in choosing BA, should have never come back to them."

Pros: "Everything was fine."
Cons: "No comments"

Cons: "Flight"

Cons: "There was preferential treatment for British passengers - they were taken care of first and with a friendly tone."

Pros: "Plenty of leg room"
Cons: "The plane was way too hot"

Pros: "Amazing service in club Europe"
Cons: "Nothing to say"

Pros: "The efficiency of every sing step from booking to boarding"
Cons: "The type of the people flew with me -loud and misbehaving. Crew couldn't do anything."

Pros: "Oneworld status points"
Cons: "The price, the cancellation of the flight, the lack of free tea, the lack of baggage allowance."

Pros: "Everything was okay, except....."
Cons: "I was not happy with the ground staff in Mumbai, for not sending my baggage directly to Toronto, which was my last stop. I had to go through the whole process of checking in again in Montreal, where I could have missed my connecting flight to Toronto. I think your BA staff in Mumbai should be trained better, thanks."

Pros: "Economy plus was great. Economy was a little rough for me as seating was much less comfortable"

Pros: "polite crew"
Cons: "old plane, old entertainment systems, no updates"

Cons: "More food variety"

Pros: "Very smooth and easy process boarding and taking off"
Cons: "No entertainment"

Cons: "delayed landing because of chinese reasons"

Cons: "delayed 2 times."

Pros: "A nice experience overall. Flight was quiet so plenty of personal space."

Pros: "Everything went smoothly from check in to arrival. Bags were delivered timely. Flights were on time."
Cons: "No entertainment options. Little to no food service."

Pros: "The crew are ok. They should find jobs with other, better airlines."
Cons: "Flight delayed on both legs. Delay management horrible, call centre was worse."

Pros: "Average flight"
Cons: "Changed the time of my flight early by more than 2 hours, with no communication. I therefore missed the flight. I was informed there was a flight that evening but they refused to move me as I had booked through an agent. Waited more than 6 hoursnin the airport for next flight and was offered only a meal voucher worth £4. Later flight was delayed, resulting in me missing my friends pre wedding henna party and arriving more than 8 hours late. Not a single apology given!"

Pros: "Except for a 1-hour delay, overall the flight was good, smooth and enjoyable. Loved the inflight meal. For the price we paid we got meal and 30kg baggage allowance, we thought that was just value for money. And they departed from KLIA and not klia2 which is more convenient."
Cons: "Flight wasn't on time to and from HKG."

Pros: "The staff were very kind, the seat had a great amount of leg room."
Cons: "There was no alcohol on the flight."

Pros: "Getting out of the plane"
Cons: "getting in the plane. No working tablet. Poor food."

Pros: "Crews are nice."
Cons: "Seems like Malindo is starting to degrading the service quality. The flight I took before: they change the airplane to batik which was worse with no entertainment, smaller seat pitch, etc. I book Malindo for a reason and paid for what expected using Malindo!! If they had to change the plane they should've given better one or given back compensation to passengers! Now this flight, they didn't activate the entertainment till way later and turned off way too early. They didn't give any earphone as supposed to. Malindo's service has become bad."

Cons: "The airline"

Pros: "For the price that we paid, it included 30kg baggage and refreshment (orange juice, water, coffee, a slice of pizza and a muffin) - it was worth it. The legroom is spacious, the seat was comfortable and the cabin crew was awesome. Flight was on time, check in was acceptable (considering people travelling from Bandung has a lot of check in baggage due to shopping)."
Cons: "Nothing."

Pros: "The service is good in general."
Cons: "The boarding process could be improved."

Pros: "The 32" pitch giving more leg space, better than MAS and AirAsia on that count. Good baggage allowance."
Cons: "The food is rather meh, does not stand out"

Cons: "The flight was over 5 hours delayed and they offered no compensation or extra meal."

Cons: "Cramped seats"

Pros: "Leg space and good arm rest"
Cons: "No in flight entertainment (movies)"

Pros: "The seats are more comfortable compared to the other budget airlines."
Cons: "The crew doesn't smile most of the time, sometimes they sound like ordering when they request something. The movies selection is either old, or mostly Indian movies."

Pros: "I have flown Malindo before and I have been happy about tbeir customer service."

Pros: "In flight meal."
Cons: "Got told luggage would go straight to bali from origin in Nepal. Waited at baggage check in jarkata just in case. Sure enough, our baggage comes out. Transfer to domestic terminal was almost impossible since we were given no information and our flight number changed completely. All of a sudden it was batik air not malindo, which has a completey different terminal. Will not be travelling with malindo again."

Pros: "Check in and boarding we're both quick and easy. There were unsold exit row seats on our flight and the flight attendants lets us change seats. The in flight meals were quite tasty."
Cons: "The beverage options were limited and mostly consisted of different flavors of fruit soda. The flight attendants sprayed the cabin with a strange aerosol before landing. Trash was not collected during the flight."

Pros: "Check in and boarding we're both quick and easy. There were unsold exit row seats on our flight and the flight attendants lets us change seats. The in flight meals were quite tasty."
Cons: "The beverage options were limited and mostly consisted of different flavors of fruit soda. The flight attendants sprayed the cabin with a strange aerosol before landing. Trash was not collected during the flight."

Pros: "Service and comfort with blanket, and entertainment movies."
Cons: "Luggage collection rather late in Bali."

Pros: "Same as previous, no fuss."

Pros: "No fuss, well organised."

Pros: "Very dissapointed, both flights scheduled by Malindo Air was rescheduled, first one moved for next day unbeliavable!!!"
Cons: "Very dissapointed, both flights scheduled by Malindo Air was rescheduled, first one moved for next day unbeliavable!!!"

Pros: "Ease of booking and 30kg baggage allow all included in quoted flight cost"
Cons: "Food quality appears to be falling down in variety and quality"

Cons: "Turbulence"

Pros: "Good service and good plane."

Pros: "food, service"
Cons: "nobody replaced the toilet paper in the bathrooms, when it was finished. Checking in started later than normal."

Pros: "You can check-in luggage for free. Not like Airasia"
Cons: "Delays, of course."

Pros: "The best thing is the free luggage allowance of 30kg each. They had some snacks and entertainment as well."

Pros: "I was very impressed given it is a budget airline."

Pros: "somewhere between a budget airline and a premium service. For the excellent price i was excitement pleases with the service and comfort. Would definitely fly with malindo again."
Cons: "my expectations were more than met."

Pros: "Love the width of the seat, the free 30kg luggage allowance and food. All provided without extra cost."

Pros: "Malindo Air impressed me above and beyond with their services, from start to finish! I don't think I've had a better experience with an airline before - keep up the amazing work Malindo!"

Pros: "Read trip advisor Will never use them again They will have an accident and it will be their fault"

Pros: "something"
Cons: "something"

Pros: "Comfortable and modern plane with good services and good communication. We had a minor delay due to poor weather but pilot and staff communicated the situation well and took safety precautions. Good entertainment options and food."

Pros: "The plane was quite new, very modern, and well equipped with entertainment features. Services were good and all staff spoke English. Good amount of leg room in the economy seats as well."

Cons: "There are small snack & water given previously, but now only water."

Cons: "Terrible call centre. No reply on the list luggage phone number. Absolutely terrible service"

Pros: "Nothing"
Cons: "Flight had a new schedule without prior notice We're unable to take this flight. Did not get any refund"

Pros: "Proactively checking the boarding pass to shorten que of the boarding process."
Cons: "Delayed"

Cons: "Cabin very hot. Aircond broken??"

Pros: "Horrible, tv not working. I asked for no vegan and they forgot to bring my food. After I mentioned, they finally brought and was vegan! Plane very unconfortable and old. Totally different than the connection place that was way less time on air."
Cons: "Nothing"

Pros: "Nothing"
Cons: "Evrything"

Pros: "Pretty on time"

Cons: "In Kiwi i couldnt add extra baggage weight. I had to pay extra in the baggage drop in"

Pros: "I liked the fact that it was a direct flight"
Cons: "Little more customer satisfaction"

Pros: "Happy"
Cons: "All good"

Cons: "Extremely bumpy take off and landing. The pilot could do better."

Cons: "The website does not describe baggage allowance clearly as compared to other airlines. It lists “excess baggage weight” but not the 15kg limit. The choice of 15kg as the limit is a BIG problem for international travelers who may be coming for longer stays. Air India has a much friendlier policy for checked and carryon baggage and I would choose it by far. We were charged for every kilo even though prepay options online were not user friendly. 4 thumbs down, way down."

Pros: "Crew was amazing, & purchased food was extraordinary quality."
Cons: "We traveled with a wheelchair person, but they boarded her separately from the rest. That meant she was without anyone she knew for some time. It'd been better to allow @ least 1 person of her people w/ her while she boarded."

Cons: "The ground crew in Mumbai let on a very drunk group of men who became more and more problematic. Eventually they had to be removed which let to a further delay to an already delayed flight. Bad"

Pros: "Amazing crew, clean plane and on-time and seamless boarding and arrival."
Cons: "Entertainment option via app."

Cons: "Priority boarding for parents with kids."

Pros: "Punctuality and cleanliness."
Cons: "Boarding process at Hyderabad and disembarkation at Visakhapatnam. At both places bus ride was painful."

Cons: "No entertainment very bad seats no blanket when asked for"

Pros: "Boarding"
Cons: "Co passengers"

Pros: "Amazing crew."
Cons: "Better comfortable plane"

Pros: "nothing, they did provide us with refreshments for flight delay."
Cons: "everything has to be improved"

Pros: "Nothing"
Cons: "To avoid travelling by indigo would be better"

Pros: "Punctuality, cabin crew and cleanliness."
Cons: "Check in at Mumbai needs to be better coordinated."

Pros: "Flight attendants were the best and very friendly"
Cons: "Not much, on time flights and friendly flight attendants"

Pros: "Cleanliness, and punctuality."
Cons: "Choice of food available. Since it was lunch time, proper lunch type food should be available, and not just snacks."

Pros: "No, not really, especially the boarding crew. Where was chaos and signs of lack of planning. Gate changed towards the end and sequential boarding wasn’t done properly."
Cons: "1. On time performance, flight started 1.5 hours late, 2. Boarding procedure was unplanned and the gate resembled a fish market."

Pros: "Cleanliness, quality of service and the attitude of cabin staff."
Cons: "Delays to be avoided, Gate changes to be avoided, Boarding process was not properly streamlined."

Pros: "Very new aircraft . On time"

Pros: "Punctuality, and cleanliness."
Cons: "No comments."

Pros: "Excellent ground crew and flight attendants."

Cons: "Long delay in getting bags in Hyderabad. Turbulence in the air"

Pros: "I liked the total travel time the flight took."
Cons: "The boarding suddenly changed the gate just within minutes of the departure & informed none."

Cons: "Flight 6E 188 to Chennai supposed to leave at 6.20 AM got cancelled by airliner. Lot of discomforts faced. Indigo should pay me penalties to me by three times the charge."

Pros: "Comfortable"
Cons: "Check in swiftness"

Pros: "Ground reservation and check in crew were amazing."

Cons: "45 minutes in the checking queue. And long queue at the boarding gates. Please get your act together. All it takes is a little forethought and efficiency — not many people looking busy and doing the same thing."

Pros: "On time, comfortable seats, friendly crew."

Pros: "Seat is as good as a concrete slab of a park bench."
Cons: "Late departure. No communication to passengers. Taking passengers to aircraft in a bus before it is ready and making them wait for a long time. In fact the passengers from incoming flight were disembarking when we were taken to the aircraft. Last week also it was the same story."

Cons: "Waited close to an hour for collecting baggage at the terminal"

Cons: "Could have been on time"

Pros: "Crew was friendly and caring towarda a patient."
Cons: "Delayed by 30 mints"

Pros: "The cabin crew behaviour"
Cons: "Boarding experience, boarding gate staff behaviour"

Pros: "Nothing"
Cons: "Checkin staff was very rude and had pathetic attitude"

Cons: "Food variety"

Pros: "Very efficient transport to/from craft. Staff very helpful"
Cons: "Flight was delayed"

Pros: "The crew is very good. Best behaviour. Arrive before main time. Seat os comfortable."
Cons: "Service facility is very good. I like IndiGo crew members & their behaviour."

Pros: "Ok time"

Pros: "Very good cabin crew"

Pros: "Time from landing to collecting our luggage was the fastest we’ve ever experienced."
Cons: "Ran out of food options by the time the trolley reached us. This was a problem as we hadn’t had time for lunch"

Pros: "The flight was delayed & we were not informed over announcement or SMS. We were kept waiting standing in Que for 45 minutes assuring every 5 min that we will board. I am a senior citizen & diabetic. My medicine & insulin routine was upset. If I would have known earlier of the delay I would had my meal & insulin in Airport."
Cons: "The crew, Cleanliness"

Pros: "Efficient check-in and boarding."
Cons: "Wanted something from onboard catalog. I asked Air hostess for it and she didn't bother to bring me the item."

Pros: "It was good flight. Mainly impressed by professional cabin crew. Check-in process could be better as there was no one at priority check-in desk and no sign for the same."
Cons: "We asked one of our hand bags to be checked in. But was told we will be charged."

Pros: "Reached before time!"

Pros: "Indigo flight time to time சூப்பரா இருக்கு"

Pros: "Well managed. The crew always had a smile on them and seems to be very helpful."
Cons: "The crew was requesting to use the toilets at the rear of the plane whereas the one on the front were used by them. That’s totally unfair as there are more passengers than the crew and customer being the passengers should be given more access. The Indigo management should make sure this issue is being taken care of."

Pros: "Worst service"
Cons: "Bad. I had paid for seats in row 1 and they allocated seats in row 29 and no explanation given"

Cons: "Check in was terrible. They had so much trouble with international credit card!!! Almost made me miss my flight."

Pros: "Crew were good. Good food."
Cons: "For some reason, the seat was very uncomfortable. Rather hard with little cushion."

Cons: "They should giving out headphones for business class to use the entertainment system"

Pros: "ok"

Cons: "Better range of entertainment as the options were a bit dated and mediocre"

Cons: "the food could have been nicer"

Pros: "Good seats and crew."
Cons: "Choice of movies"

Cons: "Not being cancelled and delayed"

Cons: "Flight through kul was delayed. 3 security checks having to go out to another terminal meant immigration check twice. Not enough time for connection. Therfore, i not only missed the fight to India, the two remaining connections... Not good day, now I have to pay rebooking on 3 flights to get home!!!"

Pros: "Because I had missed my original connecting flight, the airlines booked me at an overnight hotel and my new flight seat number was premium economy. This was fine in the end, but in the moment I practically cried."
Cons: "Again, not being delayed and having to miss my original connecting flight would have been best."

Pros: "Seats were comfortable"
Cons: "The crew was not friendly, and the food selection is limited"

Pros: "Luggage allowance."

Pros: "Helping and immediate response."

Cons: "Better treatment of luggage. Better business class service. Food was poor."

Cons: "Did not departure on time"

Pros: "Direct flight"
Cons: "Bigger aircraft"

Cons: "I was incorrectly charged credit card fees by BudgetAir as I paid via debit card and they never replied to my emails or answered the phone. This caused stress as my bank account went overdrawn. Cannot recommend BudgetAir at all. Appalling lack of customer service. Avoid like the plague!"

Pros: "The flight was on time."
Cons: "Bathrooms could be cleaner."

Cons: "lost my luggage"

Cons: "It will be nice if there’s choice for vegetarian meal"

Cons: "Custom check line 200 meters long, security check line another 120 meter long, why not combine them together and open two machine in parallel"

Cons: "Flight delay announcement could have been made much earlier"

Cons: "The KUL to DPS leg was on one of the oldest planes I’ve flown. A 737 with no seat back screens. They handed out 2 inch thick “tablets” in Business class, with no touch screen and only a handful of 10 year old movies."

Pros: "Crew and food was amazing"
Cons: "Landing could be more softer"

Pros: "On time"
Cons: "No control of children on group tour, allowed to yell and run around. Express Immigration pass not available"

Pros: "Everything was really good"
Cons: "But the flight left and arrived 30 minn late!"

Pros: "Amazing plane, latest technology, great customer service, clean bathrooms at all time. It was an excellent experience The seats were so comfortable as well, and the customer service on and off the plane was amazing"

Pros: "Everything was smooth. MAS staff attitude has changed to the better tremendously. Friendly staff, orderly boarding, pilot announcements were clear with good command of English."
Cons: "BKK to KL flight food needs some improvement. Presentation and taste. I had the fried fish with rice. But it was really tasteless."

Cons: "The air con totally not cold!"

Cons: "Answers together with Perth to KL. I understand from other flight individuals that MAL. Flights are always delayed."

Pros: "Not much"
Cons: "Left late with no explanation"

Pros: "Gotta love seats in business class that lie flat and even give you a little bit of a massage. Superb crew."

Cons: "The pre boarding security was a mess and poorly managed in Kuala Lumpur."

Pros: "Hard landing which gave passangers a shock."

Pros: "Everything was great!"
Cons: "Nothing!"

Pros: "Nothing special"
Cons: "At least, they let me know the first delay but no further information was given to the 2nd delay. Also, neither the ground not on board staff seemed to be interested in Passagiers. Was a short flight interrupted by diverse visual ads and PRs.."

Pros: "Overall is great"
Cons: "None"

Pros: "The seat I got was certainly comfortable enough."
Cons: "The staff was not enough particular in delivering appropriate food to correct people. In flight KL to Auckland, vegan food was served when Indian vegetarian food was requested. Long queues at boarding in KL."

Pros: "Food provided in Mumbai to KL flight was satisfactory."
Cons: "In flight from Mumbai to KL, requested orange juice was never served. Insufficient toilets in aircraft. Appeared that toilet numbers were compromised with additional seats so to gain more profit. Also toilets far away from the seats. Long queues 3 x 3 seating arrangement is hopeless for 5 hour journey as person at window needs to disturb both middle and aisle seat holder."

Cons: "Similarly delayed departure and arrived at HongKong over 11/2 hour later- poor service!"

Cons: "Ok flight but so cold on board"

Pros: "On-time departure and on-time arrival."
Cons: "Perfect flight"

Cons: "Quick transfer"

Pros: "Food was good and staff was always with a smile in their face"
Cons: "Super crowded and not much room in between rows, I aspected a bit larger and more comfortable plane for an international flight"

Pros: "The cabin crew and this was the only flight that reflects the correct boarding gate on my boarding pass."

Pros: "Retested additional blankets and got them."
Cons: "The crew was in a hurry to provide drinks and remove trays; ttrays were no hot drinks provided; overall, the crew seemed cold and not approachable."

Cons: "Worst food ever."

Cons: "Malaysian is known the world over for its great food. It's a pity Malaysia Airlines MH=Malaysian Hospitality doesn't extend to serving simple, good food. The pastry was nothing but a lump of dough with tasteless fillings, and the main meal was atrocious. Everything else was mediocre, except the crew, who were friendly and warm as always,"

Pros: "Food"
Cons: "Toilet was not cleaned."

Cons: "The crew at the check in counter were generally helpful and courteous, however the staff on the flight we're often short or generally rude; thus continuing the airlines reputation for poor service. The food wasn't great either, but we knew to expect this and brought food purchased from Sydney airport (which was a saving grace)!"

Pros: "Attendants were very good"
Cons: "12 hrs in the air!!!"

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