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(Return)
Airports
Origin
Kuala Lumpur
RM 1,122
only
RM 1,122
Destination
Lahad Datu
RM 1,122
only
RM 1,122
Fri, 1 Dec
KUL
LDU
13h 10m
Sun, 3 Dec
LDU
KUL
10h 25m
RM 1,122
Trip: 3 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 827 reviews
Overall
7.0
Boarding
7.1
Comfort
7.0
Crew
7.5
Entertainment
6.8
Food
6.5
KUL
HKG
Good 6.0

Why did the entertainment get shut off more than 30 minutes before landing?

KUL
DPS
Mediocre 3.2

My checked bag did not arrive at my work city of Singapore. It took 2 days to be brought to my hotel despite my being told they would be on the next flight. I arrived back in Denpasar yesterday and, again, my bags are lost and I again I was told they would be on the next flight. I still do not have my bag. Seems to be a pattern with Malaysian Airways and I will avoid them in the future, Also, I left my Ipad plugged in at the Premier Lounge in Denpasar and realized it as I was boarding the plane. The Malaysian Air boarding staff got on radios and appeared to try to help by telling them to put aside for pick up upon my return. Yesterday, The Premiere lounge said they did not have it despite my name, email and phone number being written on the Ipad. Between Malaysian Air and the Lounge and their lack of concern and professionalism it was not a good trip. As One World Emerald member, I steer a lot of business towards these One World Airlines. I expect better treatment.

BKK
KUL
Good 6.0

The service

The food

SGN
KUL
Good 7.6

Acceptable in general. Food (ran out of option, only fish curry left in row 20's), enterteinment, comfort (empty seats).

Attitude by attendants can be improved.

KUL
DPS
Excellent 9.6

Second flight was quite empty and the plane was in much better shape

Wed, 14 Feb
KUL
LDU
12h 35m
Sat, 17 Feb
LDU
KUL
5h 40m
RM 1,693
Trip: 4 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 827 reviews
Overall
7.0
Boarding
7.1
Comfort
7.0
Crew
7.5
Entertainment
6.8
Food
6.5
SGN
KUL
Good 7.6

Acceptable in general. Food (ran out of option, only fish curry left in row 20's), enterteinment, comfort (empty seats).

Attitude by attendants can be improved.

BKK
KUL
Good 6.0

The service

The food

KUL
HKG
Mediocre 3.6

We arrived at the counter 1:50 before scheduled departure. The queue took 55 minutes for us to reach the counter. We were told then we should have rushed the counter to clear the 1 hour hurdle. There was no approach by staff to warn the waiting queue to do this. We were given boarding passes and told to try our luck taking the luggage through security and try gate baggage check. We made the plane 20 minutes before scheduled departure

Very old plane equipment Short seat pitch limits economy class passenger comfort

KUL
DPS
Excellent 9.6

Second flight was quite empty and the plane was in much better shape

KUL
PEK
Mediocre 3.3

-

Incompetent handling of engine error by both ground and air crew

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