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Book cheap flights from Kuala Lumpur to Shanghai (return)

Airports
Origin
Kuala Lumpur
RM 526
only
RM 526
Destination
Shanghai
RM 526
only
RM 526
RM 526
only
RM 526
Mon, 11 Dec
KUL
PVG
5h 20m
Sat, 16 Dec
PVG
KUL
5h 35m
RM 526
Trip: 6 days
3.2MediocreShow reviews
Overall 3.2 Mediocre
Based on 2 reviews
Boarding
6.4
Comfort
5.7
Crew
6.8
Entertainment
4.0
Food
5.1
KTM
KUL
Mediocre 3.3

The staff was very nice and helpful.

No food or drinks? What the hell is that? Not even a snack. I've flown with companies all across the world and everyone of them except you offers something free to eat. Also you switched our flights until they were right after one another. We got on a flight at 12 pm right after we ate lunch. We fly for four hours with no food. We get to the terminal and have to run through to catch our next flight so no food. Then fly another two hours with no food and end at 2 am still hungry. Offer something to eat to your customers, don't be a shitty airline.

OOL
KUL
Excellent 10.0

cabin crew great and friendly

Cabin to cold

SYD
KUL
Good 6.3

The food (which you buy) is good and there is quite a lot on offer. Staff are very nice. But quite slow.

Small seats- little room. No direct air conditioning. No entertainment unless pre-booked. Would be good if you could buy on flight.

AKL
OOL
Mediocre 2.0

Staff were helpful while checking in.

I don't understand how paying for checked bags ahead of time would be priced any differently than doing it at the check in counter, but the difference is exorbitant. It's a cheap airline for a reason and they get their money back by charging you for everything, including water during the flight. It's better to pay a little bit more for a real airline where standard things like carry ons, checked bags, water, and drinks come complimentary, especially for long flights.

KUL
KIX
Excellent 8.0

The staff were attentive. The service was good and overall was okay

Tue, 29 May
KUL
PVG
5h 20m
Mon, 4 Jun
PVG
KUL
6h 00m
RM 929
Trip: 7 days
7.5GoodShow reviews
Overall 7.5 Good
Based on 4 reviews
Overall
7.0
Boarding
7.1
Comfort
7.0
Crew
7.5
Entertainment
6.8
Food
6.5
KUL
PEK
Mediocre 3.3

-

Incompetent handling of engine error by both ground and air crew

KUL
HKG
Mediocre 3.6

We arrived at the counter 1:50 before scheduled departure. The queue took 55 minutes for us to reach the counter. We were told then we should have rushed the counter to clear the 1 hour hurdle. There was no approach by staff to warn the waiting queue to do this. We were given boarding passes and told to try our luck taking the luggage through security and try gate baggage check. We made the plane 20 minutes before scheduled departure

Very old plane equipment Short seat pitch limits economy class passenger comfort

BKK
KUL
Good 6.0

The service

The food

SGN
KUL
OK 5.2

Initial flight was one hour late....almost missed my connecting flight, bags didn't make it to my destination. Not much help or info given about the late flight and how to connect to the next flight. First plane was old and beat-up.

KUL
SGN
Excellent 8.0

All aspects were fine. Weather caused a delay for landing of ore than 45 minutes, but not airline's fault.

Mon, 11 Dec
KUL
SHA
5h 20m
Sat, 16 Dec
SHA
KUL
5h 35m
RM 526
Trip: 6 days
Overall 5.7 OK
Based on 215 reviews
Boarding
6.4
Comfort
5.7
Crew
6.8
Entertainment
4.0
Food
5.1
PEK
KUL
OK 4.6

Slow check in, had to pay way too much for checked baggage. No food, snacks or beverages included. Had to pay to rent blankets on their cold planes.

KTM
KUL
Mediocre 3.3

The staff was very nice and helpful.

No food or drinks? What the hell is that? Not even a snack. I've flown with companies all across the world and everyone of them except you offers something free to eat. Also you switched our flights until they were right after one another. We got on a flight at 12 pm right after we ate lunch. We fly for four hours with no food. We get to the terminal and have to run through to catch our next flight so no food. Then fly another two hours with no food and end at 2 am still hungry. Offer something to eat to your customers, don't be a shitty airline.

KUL
MEL
Mediocre 2.0

Landing & leaving the plane.

Super budget fit out of the plane, having to pay for anything at all (including water!!!). Appalled and disgusted.

OOL
KUL
Excellent 10.0

cabin crew great and friendly

Cabin to cold

SYD
KUL
Good 6.3

The food (which you buy) is good and there is quite a lot on offer. Staff are very nice. But quite slow.

Small seats- little room. No direct air conditioning. No entertainment unless pre-booked. Would be good if you could buy on flight.

Fri, 12 Jan
KUL
PVG
5h 20m
Wed, 17 Jan
PVG
KUL
5h 35m
RM 555
Trip: 6 days
3.2MediocreShow reviews
Overall 3.2 Mediocre
Based on 2 reviews
Boarding
6.4
Comfort
5.7
Crew
6.8
Entertainment
4.0
Food
5.1
KTM
KUL
OK 5.3

Flight was on time

Lack of food online, wasn't made clear when booking that had to pay for a meal. Had to pay 10,000 nepalese ruppes just to get 2 of our small bags on. 15kg in total. That's around £80, very expensive. Tried as much as I could to pay online for baggage but was going around in circles. Felt that for the price of the flight paying and extra £80 for 2 small bags was alot of money.

KUL
KIX
Excellent 8.0

The staff were attentive. The service was good and overall was okay

OOL
KUL
Excellent 10.0

cabin crew great and friendly

Cabin to cold

KUL
SYD
Excellent 8.3

The crew on the aircraft were great.

The boarding crew need to be trained on streamlining boarding procedures and how they communicate and interact with passengers. Room for improvement

KUL
MEL
Mediocre 2.0

Landing & leaving the plane.

Super budget fit out of the plane, having to pay for anything at all (including water!!!). Appalled and disgusted.

Fri, 12 Jan
KUL
SHA
5h 20m
Wed, 17 Jan
SHA
KUL
5h 35m
RM 555
Trip: 6 days
Overall 5.7 OK
Based on 215 reviews
Boarding
6.4
Comfort
5.7
Crew
6.8
Entertainment
4.0
Food
5.1
HNL
KIX
Mediocre 3.3

No online check in . Seats were so small , you have to pay for water . We had to wait in line for an hour just to get boarding passes and we did not have any checked luggage

OOL
KUL
Excellent 10.0

cabin crew great and friendly

Cabin to cold

KTM
KUL
Mediocre 3.3

The staff was very nice and helpful.

No food or drinks? What the hell is that? Not even a snack. I've flown with companies all across the world and everyone of them except you offers something free to eat. Also you switched our flights until they were right after one another. We got on a flight at 12 pm right after we ate lunch. We fly for four hours with no food. We get to the terminal and have to run through to catch our next flight so no food. Then fly another two hours with no food and end at 2 am still hungry. Offer something to eat to your customers, don't be a shitty airline.

KUL
SYD
Excellent 8.3

The crew on the aircraft were great.

The boarding crew need to be trained on streamlining boarding procedures and how they communicate and interact with passengers. Room for improvement

AKL
OOL
Mediocre 2.0

Staff were helpful while checking in.

I don't understand how paying for checked bags ahead of time would be priced any differently than doing it at the check in counter, but the difference is exorbitant. It's a cheap airline for a reason and they get their money back by charging you for everything, including water during the flight. It's better to pay a little bit more for a real airline where standard things like carry ons, checked bags, water, and drinks come complimentary, especially for long flights.

Mon, 9 Apr
KUL
PVG
5h 20m
Sat, 14 Apr
PVG
KUL
5h 20m
RM 620
Trip: 6 days
3.2MediocreShow reviews
Overall 3.2 Mediocre
Based on 2 reviews
Boarding
6.4
Comfort
5.7
Crew
6.8
Entertainment
4.0
Food
5.1
KUL
KIX
Excellent 8.0

The staff were attentive. The service was good and overall was okay

OOL
KUL
Excellent 10.0

cabin crew great and friendly

Cabin to cold

HNL
KIX
Mediocre 3.3

No online check in . Seats were so small , you have to pay for water . We had to wait in line for an hour just to get boarding passes and we did not have any checked luggage

PEK
KUL
OK 4.6

Slow check in, had to pay way too much for checked baggage. No food, snacks or beverages included. Had to pay to rent blankets on their cold planes.

SYD
KUL
Good 6.3

The food (which you buy) is good and there is quite a lot on offer. Staff are very nice. But quite slow.

Small seats- little room. No direct air conditioning. No entertainment unless pre-booked. Would be good if you could buy on flight.

Mon, 9 Apr
KUL
SHA
5h 20m
Sat, 14 Apr
SHA
KUL
5h 20m
RM 620
Trip: 6 days
Overall 5.7 OK
Based on 215 reviews
Boarding
6.4
Comfort
5.7
Crew
6.8
Entertainment
4.0
Food
5.1
KUL
SYD
Excellent 8.3

The crew on the aircraft were great.

The boarding crew need to be trained on streamlining boarding procedures and how they communicate and interact with passengers. Room for improvement

SYD
KUL
Good 6.3

The food (which you buy) is good and there is quite a lot on offer. Staff are very nice. But quite slow.

Small seats- little room. No direct air conditioning. No entertainment unless pre-booked. Would be good if you could buy on flight.

HNL
KIX
Mediocre 3.3

No online check in . Seats were so small , you have to pay for water . We had to wait in line for an hour just to get boarding passes and we did not have any checked luggage

KUL
KIX
Excellent 8.0

The staff were attentive. The service was good and overall was okay

KTM
KUL
Mediocre 3.3

The staff was very nice and helpful.

No food or drinks? What the hell is that? Not even a snack. I've flown with companies all across the world and everyone of them except you offers something free to eat. Also you switched our flights until they were right after one another. We got on a flight at 12 pm right after we ate lunch. We fly for four hours with no food. We get to the terminal and have to run through to catch our next flight so no food. Then fly another two hours with no food and end at 2 am still hungry. Offer something to eat to your customers, don't be a shitty airline.

Tue, 29 May
KUL
SHA
5h 20m
Mon, 4 Jun
SHA
KUL
6h 00m
RM 929
Trip: 7 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 827 reviews
Overall
7.0
Boarding
7.1
Comfort
7.0
Crew
7.5
Entertainment
6.8
Food
6.5
KUL
SGN
Excellent 8.0

All aspects were fine. Weather caused a delay for landing of ore than 45 minutes, but not airline's fault.

KUL
PEK
Mediocre 3.3

-

Incompetent handling of engine error by both ground and air crew

KUL
HKG
Good 6.0

Why did the entertainment get shut off more than 30 minutes before landing?

KUL
PER
Excellent 9.3

Almost everything

Nothing i can think of

KUL
HKG
Mediocre 3.6

We arrived at the counter 1:50 before scheduled departure. The queue took 55 minutes for us to reach the counter. We were told then we should have rushed the counter to clear the 1 hour hurdle. There was no approach by staff to warn the waiting queue to do this. We were given boarding passes and told to try our luck taking the luggage through security and try gate baggage check. We made the plane 20 minutes before scheduled departure

Very old plane equipment Short seat pitch limits economy class passenger comfort

Wed, 18 Apr
KUL
SHA
5h 25m
Wed, 25 Apr
SHA
KUL
5h 35m
RM 629
Trip: 8 days
Overall 5.7 OK
Based on 215 reviews
Boarding
6.4
Comfort
5.7
Crew
6.8
Entertainment
4.0
Food
5.1
KUL
SYD
Excellent 8.3

The crew on the aircraft were great.

The boarding crew need to be trained on streamlining boarding procedures and how they communicate and interact with passengers. Room for improvement

KUL
SYD
OK 5.0

Price

Not much comfort, no free food, although cheap.

PEK
KUL
OK 4.6

Slow check in, had to pay way too much for checked baggage. No food, snacks or beverages included. Had to pay to rent blankets on their cold planes.

HNL
KIX
Mediocre 3.3

No online check in . Seats were so small , you have to pay for water . We had to wait in line for an hour just to get boarding passes and we did not have any checked luggage

KTM
KUL
Mediocre 3.3

The staff was very nice and helpful.

No food or drinks? What the hell is that? Not even a snack. I've flown with companies all across the world and everyone of them except you offers something free to eat. Also you switched our flights until they were right after one another. We got on a flight at 12 pm right after we ate lunch. We fly for four hours with no food. We get to the terminal and have to run through to catch our next flight so no food. Then fly another two hours with no food and end at 2 am still hungry. Offer something to eat to your customers, don't be a shitty airline.

Wed, 18 Apr
KUL
PVG
5h 25m
Wed, 25 Apr
PVG
KUL
5h 35m
RM 629
Trip: 8 days
3.2MediocreShow reviews
Overall 3.2 Mediocre
Based on 2 reviews
Boarding
6.4
Comfort
5.7
Crew
6.8
Entertainment
4.0
Food
5.1
HNL
KIX
Mediocre 3.3

No online check in . Seats were so small , you have to pay for water . We had to wait in line for an hour just to get boarding passes and we did not have any checked luggage

AKL
OOL
Mediocre 2.0

Staff were helpful while checking in.

I don't understand how paying for checked bags ahead of time would be priced any differently than doing it at the check in counter, but the difference is exorbitant. It's a cheap airline for a reason and they get their money back by charging you for everything, including water during the flight. It's better to pay a little bit more for a real airline where standard things like carry ons, checked bags, water, and drinks come complimentary, especially for long flights.

KTM
KUL
Mediocre 3.3

The staff was very nice and helpful.

No food or drinks? What the hell is that? Not even a snack. I've flown with companies all across the world and everyone of them except you offers something free to eat. Also you switched our flights until they were right after one another. We got on a flight at 12 pm right after we ate lunch. We fly for four hours with no food. We get to the terminal and have to run through to catch our next flight so no food. Then fly another two hours with no food and end at 2 am still hungry. Offer something to eat to your customers, don't be a shitty airline.

KUL
SYD
OK 5.0

Price

Not much comfort, no free food, although cheap.

PEK
KUL
OK 4.6

Slow check in, had to pay way too much for checked baggage. No food, snacks or beverages included. Had to pay to rent blankets on their cold planes.

Fri, 22 Dec
KUL
SHA
5h 20m
Sun, 24 Dec
SHA
KUL
5h 35m
RM 666
Trip: 3 days
Overall 5.7 OK
Based on 215 reviews
Boarding
6.4
Comfort
5.7
Crew
6.8
Entertainment
4.0
Food
5.1
KTM
KUL
Mediocre 3.3

The staff was very nice and helpful.

No food or drinks? What the hell is that? Not even a snack. I've flown with companies all across the world and everyone of them except you offers something free to eat. Also you switched our flights until they were right after one another. We got on a flight at 12 pm right after we ate lunch. We fly for four hours with no food. We get to the terminal and have to run through to catch our next flight so no food. Then fly another two hours with no food and end at 2 am still hungry. Offer something to eat to your customers, don't be a shitty airline.

KTM
KUL
OK 5.3

Flight was on time

Lack of food online, wasn't made clear when booking that had to pay for a meal. Had to pay 10,000 nepalese ruppes just to get 2 of our small bags on. 15kg in total. That's around £80, very expensive. Tried as much as I could to pay online for baggage but was going around in circles. Felt that for the price of the flight paying and extra £80 for 2 small bags was alot of money.

KUL
SYD
Excellent 8.3

The crew on the aircraft were great.

The boarding crew need to be trained on streamlining boarding procedures and how they communicate and interact with passengers. Room for improvement

HNL
KIX
Mediocre 3.3

No online check in . Seats were so small , you have to pay for water . We had to wait in line for an hour just to get boarding passes and we did not have any checked luggage

OOL
KUL
Excellent 10.0

cabin crew great and friendly

Cabin to cold

Fri, 22 Dec
KUL
PVG
5h 20m
Sun, 24 Dec
PVG
KUL
5h 35m
RM 666
Trip: 3 days
3.2MediocreShow reviews
Overall 3.2 Mediocre
Based on 2 reviews
Boarding
6.4
Comfort
5.7
Crew
6.8
Entertainment
4.0
Food
5.1
KTM
KUL
Mediocre 3.3

The staff was very nice and helpful.

No food or drinks? What the hell is that? Not even a snack. I've flown with companies all across the world and everyone of them except you offers something free to eat. Also you switched our flights until they were right after one another. We got on a flight at 12 pm right after we ate lunch. We fly for four hours with no food. We get to the terminal and have to run through to catch our next flight so no food. Then fly another two hours with no food and end at 2 am still hungry. Offer something to eat to your customers, don't be a shitty airline.

KUL
SYD
OK 5.0

Price

Not much comfort, no free food, although cheap.

PEK
KUL
OK 4.6

Slow check in, had to pay way too much for checked baggage. No food, snacks or beverages included. Had to pay to rent blankets on their cold planes.

HNL
KIX
Mediocre 3.3

No online check in . Seats were so small , you have to pay for water . We had to wait in line for an hour just to get boarding passes and we did not have any checked luggage

SYD
KUL
Good 6.3

The food (which you buy) is good and there is quite a lot on offer. Staff are very nice. But quite slow.

Small seats- little room. No direct air conditioning. No entertainment unless pre-booked. Would be good if you could buy on flight.

Thu, 15 Feb
KUL
SHA
5h 25m
Mon, 19 Feb
SHA
KUL
5h 45m
RM 1,442
Trip: 5 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 827 reviews
Overall
7.0
Boarding
7.1
Comfort
7.0
Crew
7.5
Entertainment
6.8
Food
6.5
HKG
KUL
Excellent 8.6

Excellent food and crew

Seats rather basic for business class

KUL
HKG
Mediocre 3.6

We arrived at the counter 1:50 before scheduled departure. The queue took 55 minutes for us to reach the counter. We were told then we should have rushed the counter to clear the 1 hour hurdle. There was no approach by staff to warn the waiting queue to do this. We were given boarding passes and told to try our luck taking the luggage through security and try gate baggage check. We made the plane 20 minutes before scheduled departure

Very old plane equipment Short seat pitch limits economy class passenger comfort

SYD
KUL
Good 7.6

There wasn't a food preference option when booking through kayak.

KUL
PER
Excellent 9.3

Almost everything

Nothing i can think of

KUL
PEK
Mediocre 3.3

-

Incompetent handling of engine error by both ground and air crew

Thu, 15 Feb
KUL
PVG
5h 25m
Mon, 19 Feb
PVG
KUL
5h 45m
RM 1,442
Trip: 5 days
7.5GoodShow reviews
Overall 7.5 Good
Based on 4 reviews
Overall
7.0
Boarding
7.1
Comfort
7.0
Crew
7.5
Entertainment
6.8
Food
6.5
KUL
PER
Excellent 9.3

Almost everything

Nothing i can think of

KUL
DPS
Excellent 9.6

Second flight was quite empty and the plane was in much better shape

KUL
DPS
Mediocre 3.2

My checked bag did not arrive at my work city of Singapore. It took 2 days to be brought to my hotel despite my being told they would be on the next flight. I arrived back in Denpasar yesterday and, again, my bags are lost and I again I was told they would be on the next flight. I still do not have my bag. Seems to be a pattern with Malaysian Airways and I will avoid them in the future, Also, I left my Ipad plugged in at the Premier Lounge in Denpasar and realized it as I was boarding the plane. The Malaysian Air boarding staff got on radios and appeared to try to help by telling them to put aside for pick up upon my return. Yesterday, The Premiere lounge said they did not have it despite my name, email and phone number being written on the Ipad. Between Malaysian Air and the Lounge and their lack of concern and professionalism it was not a good trip. As One World Emerald member, I steer a lot of business towards these One World Airlines. I expect better treatment.

SGN
KUL
OK 5.2

Initial flight was one hour late....almost missed my connecting flight, bags didn't make it to my destination. Not much help or info given about the late flight and how to connect to the next flight. First plane was old and beat-up.

HKG
KUL
Excellent 8.6

Excellent food and crew

Seats rather basic for business class

Sat, 17 Mar
KUL
SHA
5h 20m
Sat, 24 Mar
SHA
KUL
5h 35m
RM 1,060
Trip: 8 days
Overall 5.7 OK
Based on 215 reviews
Boarding
6.4
Comfort
5.7
Crew
6.8
Entertainment
4.0
Food
5.1
KUL
SYD
OK 5.0

Price

Not much comfort, no free food, although cheap.

AKL
OOL
Mediocre 2.0

Staff were helpful while checking in.

I don't understand how paying for checked bags ahead of time would be priced any differently than doing it at the check in counter, but the difference is exorbitant. It's a cheap airline for a reason and they get their money back by charging you for everything, including water during the flight. It's better to pay a little bit more for a real airline where standard things like carry ons, checked bags, water, and drinks come complimentary, especially for long flights.

KTM
KUL
OK 5.3

Flight was on time

Lack of food online, wasn't made clear when booking that had to pay for a meal. Had to pay 10,000 nepalese ruppes just to get 2 of our small bags on. 15kg in total. That's around £80, very expensive. Tried as much as I could to pay online for baggage but was going around in circles. Felt that for the price of the flight paying and extra £80 for 2 small bags was alot of money.

KUL
SYD
Excellent 8.3

The crew on the aircraft were great.

The boarding crew need to be trained on streamlining boarding procedures and how they communicate and interact with passengers. Room for improvement

HNL
KIX
Mediocre 3.3

No online check in . Seats were so small , you have to pay for water . We had to wait in line for an hour just to get boarding passes and we did not have any checked luggage

Sat, 17 Mar
KUL
PVG
5h 20m
Sat, 24 Mar
PVG
KUL
5h 35m
RM 1,060
Trip: 8 days
3.2MediocreShow reviews
Overall 3.2 Mediocre
Based on 2 reviews
Boarding
6.4
Comfort
5.7
Crew
6.8
Entertainment
4.0
Food
5.1
SYD
KUL
Good 6.3

The food (which you buy) is good and there is quite a lot on offer. Staff are very nice. But quite slow.

Small seats- little room. No direct air conditioning. No entertainment unless pre-booked. Would be good if you could buy on flight.

AKL
OOL
Mediocre 2.0

Staff were helpful while checking in.

I don't understand how paying for checked bags ahead of time would be priced any differently than doing it at the check in counter, but the difference is exorbitant. It's a cheap airline for a reason and they get their money back by charging you for everything, including water during the flight. It's better to pay a little bit more for a real airline where standard things like carry ons, checked bags, water, and drinks come complimentary, especially for long flights.

HNL
KIX
Mediocre 3.3

No online check in . Seats were so small , you have to pay for water . We had to wait in line for an hour just to get boarding passes and we did not have any checked luggage

PEK
KUL
OK 4.6

Slow check in, had to pay way too much for checked baggage. No food, snacks or beverages included. Had to pay to rent blankets on their cold planes.

KUL
SYD
Excellent 8.3

The crew on the aircraft were great.

The boarding crew need to be trained on streamlining boarding procedures and how they communicate and interact with passengers. Room for improvement

Fri, 1 Dec
KUL
PVG
5h 20m
Wed, 6 Dec
PVG
KUL
5h 35m
RM 1,192
Trip: 6 days
3.2MediocreShow reviews
Overall 3.2 Mediocre
Based on 2 reviews
Boarding
6.4
Comfort
5.7
Crew
6.8
Entertainment
4.0
Food
5.1
SYD
KUL
Good 6.3

The food (which you buy) is good and there is quite a lot on offer. Staff are very nice. But quite slow.

Small seats- little room. No direct air conditioning. No entertainment unless pre-booked. Would be good if you could buy on flight.

AKL
OOL
Mediocre 2.0

Staff were helpful while checking in.

I don't understand how paying for checked bags ahead of time would be priced any differently than doing it at the check in counter, but the difference is exorbitant. It's a cheap airline for a reason and they get their money back by charging you for everything, including water during the flight. It's better to pay a little bit more for a real airline where standard things like carry ons, checked bags, water, and drinks come complimentary, especially for long flights.

KUL
PVG
Mediocre 2.0

I got to my destination. Literally the only good thing about this flight.

Everything.

KUL
KIX
Excellent 8.0

The staff were attentive. The service was good and overall was okay

KTM
KUL
OK 5.3

Flight was on time

Lack of food online, wasn't made clear when booking that had to pay for a meal. Had to pay 10,000 nepalese ruppes just to get 2 of our small bags on. 15kg in total. That's around £80, very expensive. Tried as much as I could to pay online for baggage but was going around in circles. Felt that for the price of the flight paying and extra £80 for 2 small bags was alot of money.

Fri, 1 Dec
KUL
SHA
5h 20m
Wed, 6 Dec
SHA
KUL
5h 35m
RM 1,192
Trip: 6 days
Overall 5.7 OK
Based on 215 reviews
Boarding
6.4
Comfort
5.7
Crew
6.8
Entertainment
4.0
Food
5.1
KUL
MEL
Mediocre 2.0

Landing & leaving the plane.

Super budget fit out of the plane, having to pay for anything at all (including water!!!). Appalled and disgusted.

HNL
KIX
Mediocre 3.3

No online check in . Seats were so small , you have to pay for water . We had to wait in line for an hour just to get boarding passes and we did not have any checked luggage

AKL
OOL
Mediocre 2.0

Staff were helpful while checking in.

I don't understand how paying for checked bags ahead of time would be priced any differently than doing it at the check in counter, but the difference is exorbitant. It's a cheap airline for a reason and they get their money back by charging you for everything, including water during the flight. It's better to pay a little bit more for a real airline where standard things like carry ons, checked bags, water, and drinks come complimentary, especially for long flights.

KTM
KUL
OK 5.3

Flight was on time

Lack of food online, wasn't made clear when booking that had to pay for a meal. Had to pay 10,000 nepalese ruppes just to get 2 of our small bags on. 15kg in total. That's around £80, very expensive. Tried as much as I could to pay online for baggage but was going around in circles. Felt that for the price of the flight paying and extra £80 for 2 small bags was alot of money.

KTM
KUL
Mediocre 3.3

The staff was very nice and helpful.

No food or drinks? What the hell is that? Not even a snack. I've flown with companies all across the world and everyone of them except you offers something free to eat. Also you switched our flights until they were right after one another. We got on a flight at 12 pm right after we ate lunch. We fly for four hours with no food. We get to the terminal and have to run through to catch our next flight so no food. Then fly another two hours with no food and end at 2 am still hungry. Offer something to eat to your customers, don't be a shitty airline.

Thu, 30 Nov
KUL
SHA
5h 20m
Sat, 2 Dec
SHA
KUL
5h 35m
RM 1,360
Trip: 3 days
Overall 5.7 OK
Based on 215 reviews
Boarding
6.4
Comfort
5.7
Crew
6.8
Entertainment
4.0
Food
5.1
HNL
KIX
Mediocre 3.3

No online check in . Seats were so small , you have to pay for water . We had to wait in line for an hour just to get boarding passes and we did not have any checked luggage

KTM
KUL
OK 5.3

Flight was on time

Lack of food online, wasn't made clear when booking that had to pay for a meal. Had to pay 10,000 nepalese ruppes just to get 2 of our small bags on. 15kg in total. That's around £80, very expensive. Tried as much as I could to pay online for baggage but was going around in circles. Felt that for the price of the flight paying and extra £80 for 2 small bags was alot of money.

AKL
OOL
Mediocre 2.0

Staff were helpful while checking in.

I don't understand how paying for checked bags ahead of time would be priced any differently than doing it at the check in counter, but the difference is exorbitant. It's a cheap airline for a reason and they get their money back by charging you for everything, including water during the flight. It's better to pay a little bit more for a real airline where standard things like carry ons, checked bags, water, and drinks come complimentary, especially for long flights.

OOL
KUL
Excellent 10.0

cabin crew great and friendly

Cabin to cold

SYD
KUL
Good 6.3

The food (which you buy) is good and there is quite a lot on offer. Staff are very nice. But quite slow.

Small seats- little room. No direct air conditioning. No entertainment unless pre-booked. Would be good if you could buy on flight.

Thu, 30 Nov
KUL
SHA
5h 20m
Sat, 2 Dec
SHA
KUL
5h 35m
RM 1,360
Trip: 3 days
Overall 5.7 OK
Based on 215 reviews
Boarding
6.4
Comfort
5.7
Crew
6.8
Entertainment
4.0
Food
5.1
SYD
KUL
Good 6.3

The food (which you buy) is good and there is quite a lot on offer. Staff are very nice. But quite slow.

Small seats- little room. No direct air conditioning. No entertainment unless pre-booked. Would be good if you could buy on flight.

HNL
KIX
Mediocre 3.3

No online check in . Seats were so small , you have to pay for water . We had to wait in line for an hour just to get boarding passes and we did not have any checked luggage

KUL
TPE
OK 5.0

their marketing indicates better boarding privileges for boarding but was forced to queue as per other passengers

AKL
OOL
Mediocre 2.0

Staff were helpful while checking in.

I don't understand how paying for checked bags ahead of time would be priced any differently than doing it at the check in counter, but the difference is exorbitant. It's a cheap airline for a reason and they get their money back by charging you for everything, including water during the flight. It's better to pay a little bit more for a real airline where standard things like carry ons, checked bags, water, and drinks come complimentary, especially for long flights.

KUL
SYD
OK 5.0

Price

Not much comfort, no free food, although cheap.

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