MAI flight is all time best if can add good food options
Food was terrible , uncomfortable seats, WiFi did not work, will never fly Singapore again.
a completely full flight - felt quite carmped in, despite being on the window seat. Meal served could better. Surely different from pre-covid trips I used to take to and from Bangkok.
The food options and quality could use some more excitement and variety.
Food option Hindu veg to Hindu non veg request was unheard
This flight was 16 hours and they made it very tolerable. Seats were comfortable and the staff very accommodating. I had plenty of inflight entertainment. Food was very good.
Awesome as always. I wish though the cabin for premium was upgraded.... Same old sane old :(
Even though it was a very full flight, the service was still excellent, the plane did not feel too cramped and cabin crew made a sincere effort to help passengers find overhead space for stowing luggage.
We started with a 2 hour delay due to some airplane technical issues, and while we got a little snack pack, it was a pretty long delay for SQ. The flight itself was short, there's no entertainment on the B737-800 and there's a small snack. Functional.
No seperate security check for business class passengers and average lounge, open air, so not properly air conditioned
I was very impressed with this airline. The flight was comfortable the plane was clean and the attendants were very nice. The zipper on my suitcase broke after I checked it. The airline wrapped it in plastic wrap, so it wouldn’t continue to fall apart. Every item I had in the suitcase was there when I got to Los Angeles. That is above and beyond!
Flights were delayed, Food was good but only 1 meal instead of 2.
We are row 11, when the crew came to us, only one meal choice was available.
Comfortable seats in economy, managed a few hours sleep in an o night flight but the food was terrible. Surprising as Malaysia airlines has been good in the past. Service was mediocre this time too.
Vast improvement needed in customer service. I couldn’t get the drink of my choice during both meals (i.e. sparking water and Diet Coke). I had used plastic cups falling onto me from the tray. No eye contact when they thank you on the way out signalling an insincere thank you.
The flight isn’t great, as the plane has faulty with light and noise. It blinks and make noise for 8hrs non stop! Causing health and sensory issues! Causing Hazard matter to all 3 babies that on bassinet seats. This matters affected 12 passengers and the most horrible flight I ever experience. Have been flying with MAS for more 30yrs and this is the worst! Very disappointed
AC not working, just slowly blowing room temperature air. Long taxi time does not help as well. Sweating all over the whole trip.
The IFE is quite unconvenient if using our own device. Not all passenger brought their own earphone/headphone.
Service / food has to be much better. Staff were not very attentive to requests. Requested for a second serve of coke and got a weird look back from the host! Was also told they don’t have extra water bottles when I requested for one before sleep! Dinner time food was very minimum and average.
Delayed, not enough information. Had to ask for refreshments, crew could have been more proactive
Delayed for 45 minutes. Don't know what's the issue. Other than that, food was not to my satisfaction. However it's okay.
