Need 34-36" pitch minimum for long haul flights. Grumpy crew
The 787 Premium economy
Flight was straight forward, left and landed on time
QANTAS cancelled my original 10am flight with a text at 5.20am that morning, this stressed me quite a bit as we were flying to Sydney for a wedding that afternoon
Friendly Service and free drinks
The staff was so attentive and friendly
The seats could use a little more leg room
Seats were bit hard without proper head rest.entertainment kiosk was not working.
Foot rest, large movie screen, good food
They ran out of diet drinks.
I purchased this ticket without realizing that the law stipulated 6-month validity remaining on one's US passport to enter singapore. The Singapore Airways website does not state this anywhere, and it was not until I arrived at the airport that I was informed that I wouldn't be able to check in, but nor could I refund or transfer the ticket. The booker should be obliged, when one enters the passport information upon purchasing the ticket, to make note if the passport expiration time is not valid for the flight. Spent $600+ on the flight, and the customer service person I spoke to from the airport was very abrasive and not interested in helping me figure out an alternative.
Crew was friendly and whole on ground process was efficient.
Aircraft not as clean as expected from a flight departing from their home port. Can't put my finger on it, but standards have slipped for slipped for SQ, albeit from a very high standard.
Food was delicious!
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