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Find cheap flights from Kuala Lumpur Airport to Santiago

KUL - SCL

Find cheap flights from Kuala Lumpur Airport to Santiago

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Kuala Lumpur (KUL)
Santiago Arturo Merino Benitez
Fri 30/10
Fri 6/11
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Good to know

Low season

May Best time to beat the crowds (11% less expensive on average)

High season

December Most popular time to fly (13% more expensive on average)

Average price of a return ticket

RM 6,680 (avg. price over the last 2 weeks)

When to book flights from Kuala Lumpur Intl to Santiago

Estimated return price
Average price per month

Top tips for finding a cheap flight

  • Looking for a cheap flight? 25% of our users found flights on this route for RM 6,303 or less.
  • High season is considered to be November, December and January. The cheapest month to fly is May.

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Top 5 airlines serving Kuala Lumpur Intl to Santiago Arturo Merino Benitez

Scores according to KAYAK customer reviews

8.0
Cathay Pacific
Overall score based on 6,300 reviews
8.1
Boarding
7.9
Comfort
8.3
Crew
8.1
Entertainment
7.7
Food
Airline reviews

Pros: "The crew went above and beyond the meet my needs. I requested the Cathay draft beer Betsy which wasn't loaded, unfortunately, but the crew managed to find one in economy."
Cons: "It was annoying the entertainment content on the A350 and 777-300ER were slightly different. I was watching a show but could not finish it."

Pros: "Fast and easy to board nice crew worked fast and smooth large proposal for entertainment"
Cons: "more diversity of beverage offered Also please propose coffee or tea before/after dinner and breakfast, nobody proposed me and I thought it would come later but nothing came. I should have asked before the end of the service but I was surprised it wasn't coming automatically."

Pros: "Yes & yes"

Cons: "Catering and professionalism of the crew could have been better."

Cons: "It was my first time frying with Cathay Pacific the flight was okay, food wasn't that good. I don't want to compare with the other, my opinion should have more variety or snack between meals since 15 hours flight. Thank you for listening!"

Cons: "Love it"

Pros: "Comfortable seats in Premium Economy."
Cons: "Seat didn’t recline but moved to a vacant one to sleep. USB charging points didn’t charge my iPad."

Pros: "The crew were amazing and attentive."

Pros: "god food and movie selection."

Cons: "Food and more profesional crew"

Pros: "The onboard crews were excellent. The entertainment was good too. However, the HK check in counter staffs were terrible, rude, condescending, unprofessional. They left bad tastes in our mouths and ruined the whole trip experience."
Cons: "Cathay HK check in counter staffs need to be courteous, respectful, and professional. They need to be trained not to be rude, condescending, disrespectful, unprofessional"

Cons: "About cabin crew for for more smile"

Pros: "The crew were friendly, the entertainment on offer was broad and appealed to all passengers. The meal choices were very good, I requested the LFML options and all were good except for the light evening snack at the end of our second flight which was somewhat lacking in flavours and variety."
Cons: "The seats in economy felt cramped on the Boeing 700-300ER, with not much room to recline. This impacted on ability to fully relax and rest on such a long journey. This improved on the Airbus 350 thankfully, which much more leg room."

Pros: "Yes all of the above"
Cons: "None"

Pros: "Seats were ok on par with other airlines. Food served was good."
Cons: "More leg space."

Cons: "Not sure why we left and arrived so late, but it was annoying to miss the last flight out of Vancouver to my destination and have to find a hotel and stay the night. I guess lesson learned on expecting flights to always be on schedule. Sometimes things happen and they’re not."

Cons: "terrible food - poor entertainment system with very mited choice - flight delayed as always"

Cons: "flight always late as usual"

Cons: "flight delayed as usual"

Cons: "flight delayed as usual"

Cons: "My seat would not recline."

Pros: "Easy check in and bag drop, staff available when help was needed. Felt comfortable enough to check myself in as every part of precessions was made clear"

Pros: "Food and seat was great."
Cons: "Wheelchairs took a long time to pick us up"

Pros: "Crew very attentive. Red eye so you may need to call but very good. Comfortable aircraft slso"
Cons: "No complaints"

Pros: "I don't know why now there was no little gift or stuff keep kids busy during the flight, but only movie."
Cons: "keep providing little gifts for kids"

Pros: "Crew was polite. Clean cabin."
Cons: "Electronic entertainment system appears a bit old. Lacks USB sockets."

Pros: "very friendly staff"
Cons: "seats could be more comfortable for long flights, better food choice"

Pros: "Food was amazing"

Pros: "Nil"
Cons: "A very old product in the CX fleet. The old exonomy seat is terrible. Service was not attentive. Entertainment system was not responsive. CX is definitely going downhill."

Pros: "The overall service is great for the airfare price I paid. Can’t complaint! That being said, I would definitely use Cathay Pacific again in the future for this price range."
Cons: "The smaller plane (and thus smaller seat) in the 2nd leg of 3+ hour flight. Food is OK, but I can’t complain for the price I paid."

Cons: "Good flight"

Pros: "Staff very professional"
Cons: "Touch screen not working, no entertainment on entire flight"

Pros: "The overall boarding arrangement is smooth. Crews are friendly."
Cons: "The further delay made us arriving Hong Kong at midnight. We reach home at 1.30am."

Pros: "Not much"

Pros: "Boarding was swift"
Cons: "Crew was indifferent and cold in their service. Food was mediocre."

Pros: "Service was fantastic. Had a bit of a headache and the air hostess was quick to get me a Panadol. Entertainment system is good. Do check out the outside camera that works when landing gear comes out. Great view. Great idea."

Pros: "Smooth, uneventful travel all was well."

Pros: "Staff was welcoming, everything was well organised, food was good. Journey was comforatable ."
Cons: "More choices foe veg meals"

Cons: "I checked in online, printed the boarding passes as I know japan probably isn’t ready for phone apps for checking in. When I went to the counter, despite being the one holding all the documents (and having organized the whole travel itinerary, the staff only spoke to my husband (Whi hadn’t a clue about the journey) in Japanese. They proceeded to check us in on their computer and insisted that we use their paperwork, not mine. What a farce. What a waste of paper and my time."

Pros: "Very courteous and helpful with handicapped people like my mom."
Cons: "I can’t find a number to call to report an item left on the plane, and I would seriously pay a couple hundred extra dollars to any airline that offered a child-free flight."

Pros: "Boarding and flight punctually. Boarding systematically. Crew members polite."

Cons: "Landed in JFK instead of JFK because of flight delay to hongkong"

Pros: "Little more leg room!"

Pros: "Except the end. I’ve been waiting for my luggage for over 30 mins."
Cons: "Waiting for my luggage"

Pros: "I am frequent air traveler that logs about 100k miles a year and this is the first time I felt like writing a review about an airline. I traveled with my 4 year old son on this trip. Excellent service, high quality food options and flight amenities. I really enjoyed the food as did my son. My son left his backpack behind on the first leg and the airline staff retreived it and delivered it to the lounge in less than 15 minutes. I was astounded and had almost given up on seeing the bag again, given my experience with other airlines in the past. This is going to be airline of choice for future trips!"

Pros: "I am frequent air traveler that logs about 100k miles a year and this is the first time I felt like writing a review about an airline. I traveled with my 4 year old son on this trip. Excellent service, high quality food options and flight amenities. I really enjoyed the food as did my son. My son left his backpack behind on the first leg and the airline staff retreived it and delivered it to the lounge in less than 15 minutes. I was astounded and had almost given up on seeing the bag again, given my experience with other airlines in the past. This is going to be airline of choice for future trips!"

Cons: "None in particular"

Pros: "Great customer service."

Pros: "Great service and smiley staff"
Cons: "the fact that it's a 14 hour flight, i hope someone invents a faster plane soon."

Pros: "The plane size & comfort was excellent. The staff were very friendly"
Cons: "N/A"

Cons: "The only complaint I had was that it was very warm on the flight (and I usually get cold on flights), and in the seats we had there weren't fans above the seats. A few rows up they had fans, so apparently you have to pay extra for air... This wouldn't be a big deal on a short domestic flight, but for an international flight it was a long time to be uncomfortable!"

Cons: "A little bit chaotic when they loaded two planes at the same time in a very tight space in Amsterdsm but this was most likey an airport soecific design issue and not a KLM issue. The flight was as good as can be expected fir an international flight. The staff was great"

Pros: "Professional crew. Good simple check in."
Cons: "Nothing."

Pros: "The crew."
Cons: "The time between flights."

Cons: "Delay due to strike"

Pros: "Flight arrived on time"
Cons: "No food provided "due to a strike the previous day". Not sure why this would impact on providing a sandwich or snack particularly when champagne was still available for first class passengers."

Pros: "Planes were on time and connections made."
Cons: "One bag delayed as not put on flight and food could be better."

Pros: "Customer care was super supportive"
Cons: "Inflight sandwiches"

Pros: "The crew were excellent and seats were comfy."
Cons: "Headphones for the entertainment centre.could have been better. Sound quality not great."

Pros: "very nice crew"
Cons: "my baggage was lost"

Pros: "The crew was pleasant"
Cons: "Baggage checkin & flight boarding was slow & disorganized."

Pros: "Yes"
Cons: "Everything was good"

Pros: "Crew was nice and pleasant"
Cons: "Flight very late"

Pros: "Crew great, boarding at Nice very organised, boarding in Amsterdam not so organised!"
Cons: "A queuing system would be better-it was a bit disorganised at Amsterdam!"

Pros: "Great plane and staff"
Cons: "Delayed"

Pros: "Seat was comfy and spacious for economy class"
Cons: "Vegetarian meal was okay but could be more enjoyable if served with bread at start of meal."

Pros: "Great crew, comfortable seating with enough leg room."
Cons: "Provide dinner before getting to joburg, instead of a snack. Flight arrives late so dinner would be appreciated"

Cons: "Flight 2 hours delayed, started boarding but had to wait on line 10 more minutes on boarding ramp for plane door to be opened, upon landing in Dublin had to wait on tarmac for anther 15 minutes for stairs to arrive and be connected to airplane. Then had to wait another hour for checked luggage...."

Pros: "Our flight was delayed in Bejing, than we loosed the booked flight of KLM. When we arrived in Amsterdam, we get the recheked in flight."
Cons: "Doesn't"

Pros: "Crew was friendly"
Cons: "Passenger who needed wheelchair assistance it took KLM 50 minutes to get him off plane which delayed our boarding. KLM not prepared to handle passengers with needs"

Cons: "We were allowed to choose our seats from SFO to Amsterdam but not for the return flight. I like to be able to choise my seats when I book the flight. Choosing seats 24 hours before is not convenient when traveling for the return trip."

Cons: "Delays, took my hand luggage into the hold,"

Cons: "Flight on time would have been good when you have a late evening arrival. Long wait for luggage at Birmingham airport."

Cons: "We had 4 hour delay causing a stop over at 3am. So yeah"

Pros: "Comfortable seat, friendly crew. Crew were conscious of recycling which I like a lot as there is so much waste on flight. Anything we can do to reduce waste is very welcome."
Cons: "Food wasn't very appetizing, pasta didn't have much flavor and I don't eat red meat so the other choice wasn't an option for me."

Cons: "Lost all our bags so couldn’t ski"

Pros: "Friendly staff"
Cons: "Security check at gate; No priority"

Pros: "Crew was nice and efficient"
Cons: "Economy seats don’t recline enough."

Cons: "The overall travel was good, no wifi and the entertainment system had a faulty headphone connection, and no place to charge devices other than through a USB port"

Cons: "Faultless handling of weather delay, causing missed connection and flight transfer. A well oiled machine, thank you."

Pros: "Friendly staff, great service on board. Way better value and service compared to the tacky Irish competition flying the route. Delta all the way"

Pros: "The crew were amazing and the flight was very smooth."
Cons: "Keep up the good work"

Pros: "Good"
Cons: "Nothing"

Pros: "They considered my reguest of vegiterian food."
Cons: "I have no complaints."

Pros: "Economy comfort was very nice, food decent, plenty of toilets to avoid overcrowding, and good entertainment selection."

Pros: "Service was great as usual. Food was very good and entertainment options were great so you won't have to be bored throughout the trip."

Cons: "Too much light in the cabin because of too many screens on. Should have a separate part of the cabin with screens off allowing one to sleep more easily."

Cons: "My suitcase didn't come with the airline."

Pros: "Friendly hostesses"
Cons: "Flight was delayed 3 hours"

Cons: "old screens and entertainment system leg room to small"

Cons: "wasn't able to take the flight since I missed it"

Pros: "Friendly staff"
Cons: "Leg room"

Pros: "Was happy to pay extra 45.5 pounds for laugages which was hidden"
Cons: "Not happy to pay extra money for my case"

Pros: "The staff tried to help me when it was evident we would not arrive on time"
Cons: "The connecting flight is too short of a time. We were late out of LAX and I missed my connection and had to sit in airport for 5 hours. Missed my grandson’s third birthday party. Just made me sad as Travelled from far to try to make it."

Pros: "Comfortable and well laid out seat area"
Cons: "Food was a little substandard for business class"

Pros: "The seats seemed to have more space on this plane which was nice."
Cons: "It felt strange that the crew members completely skipped over me when serving lunch and drinks. At least something as basic as water should be given to all passengers."

Pros: "I am so grateful to have been provided delicious and filling vegan meals on this long flight. Thank you for offering a dietary option that is compassionate toward animals and contributes less to climate change! Now if only the planes were powered by clean, renewable energy... Hopefully that will become a reality someday very soon! Oh, and also the crew on this flight was exceptionally kind and helpful. Thank you so much!"
Cons: "I did not enjoy the turbulence, which I suppose is unavoidable. More importantly, I felt quite guilty about the greenhouse gas emissions of my flight. I have decided to cut down on my air travel as much as possible as a way of reducing my carbon footprint."

Pros: "Food and staff behaviour"
Cons: "Entertainment"

Pros: "Sound was broken on my TV set!"
Cons: "Called stewardess twice to assist. No response!"

Pros: "Entertainment"
Cons: "You misled people not telling I have to pay for luggage"

Cons: "As it was a short flight it was ok but their system of checking in/ baggage drop off is really poor and disorganised. Everyone was queuing together for baggage drop, checking... it was a mess and took ages. It’s unfair on those who have already checked in online because you were ended up queuing with everyone else."

Pros: "Everything on time. 30 minutes ahead of schudle"

Pros: "Nothing"
Cons: "Not to overbook the flight"

Pros: "Nice space in the aircraft and the crew was really nice too."
Cons: "The delay was very tiring."

Pros: "Good movie selections, nice crew"
Cons: "They need to be able to let customers know meal ingredients during pre-orders to assist with food allergy. I have a tomato allergy, so giving me an option of "Vegan" or "veggie" with no other detail is unhelpful."

Pros: "That it took me from A-B"
Cons: "My wife’s hand luggage was taken off her and put into the hold, against her wishes. When we arrived in São Paulo, the bag handle had been totally destroyed and the bag dented. During the flight we were only given water, the toilet had no paper or soap. Very poor"

Pros: "Arrived on time"
Cons: "Business class seats too narrow on 767. Needs upgrade"

Pros: "Confort"
Cons: "Meal for kids first"

Cons: "the process of boarding no annoucement of gate change"

Pros: "The flight was on time & smooth"
Cons: "Lots of kids yelling & some crying. Not something the airline can do anything about."

Pros: "Nothing. Passenger name could not be changed due to a mistake by you and lastminuite.com so I lost the flight and was not refunded the full amount! Bad service."
Cons: "If the passenger name was changed as requested and I would not lose the money."

Pros: "On-time departure & arrival. Good landing."
Cons: "Crew not friendly or personable. No smiles. Minimal beverage service on a 3+ hour flight. Check in & boarding at Ushuaia was convoluted and slow."

Pros: "There was no one sitting next to me."
Cons: "Over 5 hours delayed with no explanation, no compensation and no food offered."

Cons: "Overbooked and put on another flight 5 hours later"

Cons: "I've flown a lot of different business class flights in my time and these are the narrowest I've ever seen. I am not overweight but I felt very restricted in these seats. Add to the narrow seats is the design of the seat and armrests themselves and you don't have much space at all. No way I was going to be able to work on my laptop in this LATAM business class seat."

Pros: "Departed exactly on time & arrived early. Excellent!"
Cons: "Check in / bag drop was very slow and impersonal. Cabin service restricted to tea, coffee, or soda - for a 3 hour flight (5am-8am). Cramped seating."

Pros: "Excellent price and value. Great service both before and after travelling with an infant"
Cons: "Food quality could be better"

Cons: "Delayed 5h, missed all connections, no help from crew"

Cons: "Flight delayed well over an hour, Airport stuff unhelpful, Very below average."

Pros: "The plane left on time. My LATAM flight to Sydney on Wednesday 12 September was cancelled and I missed a meeting that day in Sydney as a result."
Cons: "We fly during lunch time and were only serviced a snack. Something more substantial would have been in order."

Pros: "Cabin crew were excellent Business class seating quite roomy"
Cons: "Food was ok but not to the standards of Qantas / Emirates or Etihad The cabin seating etc, looked a little tired & dated & the seats mechanical operation was clunky. Toiletries bag provided was quite limited, but was fit for purpose."

Cons: "Delay meant I missed a meeting deadline."

Pros: "Great crew comfortable seating on time. Good short haul flight"

Pros: "Flight was on time crew was friendly and professional"
Cons: "Seat pitch was very tight, more like a budget airline, but the flight was short so OK"

Pros: "Everything"
Cons: "Everything"

Pros: "The comfort of the new Sears at economy-a class"

Pros: "Was cold so requested a blanket, was told we will see ..Blankets were given to passengers in the front seat but I was ignored. I usually carry a warm scarf so do not need airline blankets."
Cons: "No issues will travel on this airline again."

Pros: "La tripulación muy atenta"
Cons: "La comida"

Pros: "LATAM is now a budget airline - don't expect any comfort, quality service or food"
Cons: "Too many people have carry on baggage that is too big, no space left in the overhead bins for those boarding last. Seats are too narrow, even for a person that is not particularly big."

Pros: "On time flight & very nice service."

Pros: "The aircraft was clean, comfortable and well laid out."
Cons: "Some of the staff had a problem with English enunciation which makes it very difficult for aging passengers to understand"

Pros: "I like the service, the staff are more helpful to us and lots of different from other airline services. Especially they treat every passenger equally or all the same with given out for any extra cost e.g. food, drinks, entertainement any thing we need while we are up in the air needs. Different from the first class section service in special airfare cost. Love to fly every time when I want to visit my families around the world. Keep it up the good work LATAM Fika Maiava - Sydney"

Pros: "Service on board great people"
Cons: "Overbooked flight we had to wait with baby and 4 years old kid till last minute to know if we could get on board or not. Latam wanted us to fly in three different seats we told them that we were happy to flight next day but they pushed till last minute waiting. When that said yes you're flying they forced us to move faster otherwise the fly would be delayed. Mdvela@gmail.com or 0064212154973 if you want to known more ( there is more). Will fly airnz only from now on and will advise everybody to do so."

Pros: "Awesome service, friendly staff and the Dreamliners are amazing. Thanks LATAM and thanks Kayak ... Great fares."

Pros: "Dreamliners are absolutely awesome. I felt refreshed when I landed. Smooth flight, awesome crew."

Pros: "crew! just awesome"
Cons: "some people being to loud at sleep times."

Pros: "Priority boarding."
Cons: "No airline lounge."

Pros: "On time, professional crew"
Cons: "Seats are squeezed together so tight that you essentially have to climb over the arm rests to get into the window seat"

Pros: "Good attention by the airline solved my problems"
Cons: "The flight got changed to departure 1 hour earlier, didn't get any notification as the company who I bought the ticket through didn't give my contact details to the airline. The airline informed them about the change in schedule but the company did not informe me and I almost lost the flight which would have ended with me not arriving to australia until who knows when. I am quite disappointed with this!"

Pros: "Comfortable flight, great flight attendants, quick boarding procedure"

Pros: "Enjoyed my first trip on LATAM."

Pros: "good flight. Good lounge in Santiago. Flight staff very good"
Cons: "Lounge food not as good as BA or Qantas. Only hot food was some sausage roll / vegetable rolls. Only sandwiches and filled rolls"

Cons: "Had to wait more than 2 hours in the Que to get the boarding pass. Had to come in air new Zealand and same issues when went to brisbane. More than 8 hours wait before flying to brisbane. Thanks."

Cons: "No Movie Screen"

Cons: "No movies."

Pros: "Was pleasantly surprised to find more legroom, more storage and a great selection of entertainment.."

Cons: "Foods service was very very slow. Foods were not good at all"

Pros: "Price"
Cons: "They lost my bag, which I didn't get back until my return trip home. I planned a week long hiking expedition and LATAM lost my hiking pack. I had to then rent all my gear. I was very very disappointed in their ability to keep track of my checked bag. When I arrived at my destination they had no idea where my bag was. It took days for anyone to contact me about if my pack was found or not. I will be avoiding this airline from now on if possible."

Pros: "The onboard crew was great."
Cons: "Computers offline in La Paz resulted in absurdly long wait to check in. In Santiago waited a ridiculous amount of time for buses to take passengers to the terminal."

Pros: "Both crew and the seat were great. Friendly staff."
Cons: "It was all perfect."

Pros: "In flight entertainment was good, half of the cabin crew were super friendly, others a bit bored."
Cons: "Brand new A350 but very cramped seats, it felt very claustrophic. Flew out on a 747 and had a lot of space - wonderful aircraft, flew back on A350 and it felt like flying Ryanair for 7 hours! I am only 5 feet 7 and my knees were close to the seat in front, I am not fat but the tray table was touching my stomach. I dread to think how anyone ate the food if they are 15 stone or more, I guess the table rest on the stomach and the food has to be held on.. The food wasn't good, I asked for a vegetarian meal but got bland vegan food - no cheese or dairy even though those are vegetarian. Next time I will not order a special meal and just get the standard vege meal and risk that they have one for me. Flight crew were OK, some of the instructions about electronic devices were garbled and unclear, especially about the use of laptops."

Pros: "Pilot announcements were very clear"
Cons: "Too many oversized cabin bags"

Pros: "The flight was on time and landed early"
Cons: "The bags could have come out earlier and the food could be better"

Cons: "Size of the seats"

Cons: "A great flight!!"

Pros: "Very pleasant and helpful crew"
Cons: "Improved seating comfort, leg barrier or something"

Cons: "Booked business to get some needed sleep on the red eye as I'm straight into work today. Babies crying disturbed sleep and bags delayed to boot. Unimpressed."

Pros: "Crew were brilliant and I felt well looked-after."
Cons: "Bizarre flight with lunch of pasta and broccoli at breakfast time and then the whole flight was in the dark as most people were sleeping. Grotty 22-year old plane."

Pros: "Very enthusiastic and pleasant crew who worked hard to provide a meal and drinks to all Business Class passengers on this short 33-minute flight."

Pros: "Helpful and Friendly Crew. Did their best to help during the delay. Able to take hand baggage on board (unlike our kid journey when forced to check it in at the gate)"
Cons: "Sat on plane for an hour waiting to depart, so delayed landing. The BA feel is no different to budget airlines now."

Pros: "Not a lot"
Cons: "Boarding was slow"

Pros: "Very comfy leather seats like business class"
Cons: "No free food, snacks"

Pros: "NA"
Cons: "Free food"

Pros: "nothing"
Cons: "Crew were super grouchy, and we sat on the runway for an hour, had to go back for more fuel. Pilots never updated us and crew were rude."

Pros: "The crew was friendly and professional, and I appreciated their attention to detail even though it was a relatively short flight."

Pros: "As always no issues at all, I reserved my seats early to get extra leg room which is always great. Fast boarding and a quick flight, having been on a long haul flight a few hours before I needed this to get home."

Cons: "Seats are thin so 9 hrs sitting becomes a pai in th b... Litterly. Both out bound and in bound the audio did not work well out bound not at all so 9 hrs not top notch"

Pros: "The flight left on time although take-off was delayed due yo traffic. Plane is new and comfortable."
Cons: "I did not enjoy the Java coffee I ordered because the coffee pulps were the first item I tasted upon drinking the coffee. I called the attention of the flight attendants but nobody answered because the 2 were busy selling items to the passengers. I just removed the coffee bits by throwing them out of my mouth using napkin."

Pros: "City airport is very convenient from East London. Flight is only 40 minutes"

Pros: "Crew were friendly and helpful."
Cons: "Departed about 2 hours late."

Pros: "Quick flight"
Cons: "Inflight meals and entertainment seat pitch"

Pros: "Flight departed on time."
Cons: "The dinner ok. I didn’t like the breakfast at all."

Cons: "Bit of delay."

Pros: "Friendly and helpful cabin crew, even on this short flight. I liked the fact that the Captain stood outside the flight deck to say goodbye to the passengers. A nice touch."

Pros: "Clean aircraft, pleasant cabin crew."
Cons: "Flight was delayed. They were aware that many of us had a connecting flight with not much time to get through passport control and to the gate. The crew should have let us off the plane first... we were sitting near the rear and only just made our flight"

Pros: "Despite all the “delays” it actually arrived on time."
Cons: "First it was on time (this morning t-12 hrs) Then it was delayed (delayed incoming flight) Then the plane changed and was on time Then something weird happend, departure was on time, arrival was delayed by 2 hours. Of course, officially there was no delay as departure was still on schedule - but “departure” just means everyone is boarded and plane door is shut, you could still be sitting on an empty stand on the tarmac for two+ hours. Complaints ensued. Captain rerouted plane. Back on time. Arriving at LGW is ridiculous - only 3!!!! THREE! Border nazis manning passport desk for entire south terminal, there must have been at least 700 people queueing. So that delay of 1 hour plus still occurred just within the airport. #ThisIsBrexitBritain #BrokenBritain #PeopleJustDoNothing #NothingWorks #AlexCruzIsACunt"

Pros: "Excellent food and service!"

Pros: "Good for leg room and nice and the seats are comfy and wide too. Still get a free drink and snack on this flight and the service was friendly and efficient throughout. We were very quick to board and flight landed early, so very happy."
Cons: "I'm guessing this plane was stopping in EDI for the night, so it parked way, way away from the terminal, so we had an extra 15 minutes none of us had been expecting to wait for the bus and transfer."

Pros: "Friendly crew."
Cons: "Flight delayed and missed connection. Ground crew in Rome assured there would be no further delays and connection would be made. Then plane was held on runway for 30 minutes after arriving 1.25 hour late. No complimentary drinks or snacks for a 3 hour flight. Landed 15min before connecting flight departed and was told by crew that a BA representative would be at gate to meet passengers who "missed" connection to LA, but no representative for the LA connection was present (only for other connections) though 20 passengers were on the same LA connection. Approximately 30 other passengers missed other connections. Was told that we would not make transfer to connection in same gate though we still had 10min before departure. At rebooking desk, was told "this happens all the time". Given meal vouchers to use at hotel by London Heathrow. Dinner voucher was valid only at hotel for a single dinner option (chicken, curry, salad, and water only - no juice nor soda, etc.)."

Pros: "The cabin crew were excellent. The food service was very good. Entertainment choices were abundant and generally good."
Cons: "Reaching our connecting flight. The Bataan death march comes to mind—concourse 3 to 5, oh my! Having got through all the hurdles including incomprehensible up, down, up again down again escalator rides and security pat down for my wife we got to Concourse 5 where we learned our plane was leaving from C gates, but not which C gate. So we looked for directions to C gates. The only signage was for C gates 52 to 57. Common sense would lead one to believe that C gates 1 to 51 existed somewhere in the terminal; but no they do not and not many people are aware that they don’t. There has to be a better way. Perhaps before Brexit becomes a reality you could lean on Germany’s vaunted efficiency to help clean up this nightmare scenario."

Pros: "Almost nothing on this flight."
Cons: "Boarded on time then 40 minute delay before take off. After we landed the plane came to a sudden stop and the Captain told us the lights to guide us to the appropriate place were not working this was a long delay. When we got to the disembarking area we had another long wait and the reason was due to the bridge not working,eventually we went out the back of the plane. The most unbelievable problem was the announcement just before take off that both rear toilets were out of action,since the flight was late this was an issue and I do not believe that both toilets could be broken more likely that there was no person available to clean them."

Pros: "The crew was so kind and helpful!"

Pros: "Efficient, on time"
Cons: "Crew was not friendly and a bare bones plane"

Pros: "Great safety video, made me laugh."

Pros: "Short flight - it was fine"
Cons: "All fine for short flight"

Pros: "The food and the services. The plane looks new and clean. Many new release movies."
Cons: "seat space is too small and not comfort."

Pros: "Arrived on time. Routine European short-haul flight from BA with no frills - as expected"
Cons: "Late departure but caught up the time on route. Very busy flight with only middle seats available 1.5 hours after check-in opened."

Pros: "It was good."
Cons: "Nothing"

Pros: "Lots of updates from pilot"

Pros: "Plenty of leg room"
Cons: "The plane was way too hot"

Pros: "The staff were wonderful within my two boys aged 6 and 7. There was really good room and the entertainment of Paddington 2 and then comedy shows was a great balance. Really enjoyed it."
Cons: "Only down side was the food, had to pay, quite expensive and didn’t really get ‘a meal’ as such."

Cons: "All was good."

Pros: "The crew are friendly and do help where possible."
Cons: "Choice of food is poor, not having a full service and having to pay for checked baggage from what was once “the world’s favourite”"

Pros: "the foods"
Cons: "nothing"

Cons: "Business class configuration on BA 777"

Pros: "Crew were extremely kind and professional. Snacks were plentiful."
Cons: "Lavatories were atrocious. There was splatter and stickiness all over the lavatory even before take off. Was quite gross and dangerous in terms of public health. Especially in a dangerous flu epidemic season."

Pros: "Crew were good, the food was mediocre when they served lunch - but then there was nothing more to eat until nearly the end of a 9 hour flight, by which time it was past 10.30pm back in London. At that point, all that was offered was half a sandwich and a biscuit."
Cons: "In-flight entertainment didn't work at first, and then when it started, kept on threatening to shut itself down every time I moved. The selection was ok but nothing compared to other airlines. The screen was tiny and low resolution. The seats were old - the same ones as when BA introduced their premium economy back in 2000. The aircraft was desperately in need of a refresh."

Pros: "Food and crew were alright"
Cons: "No power outlet in a 12-h flight"

Pros: "It flies"
Cons: "No courtesy! At least soft drinks ought to be on the house - they even charge for water - disgusting compared to US airless that at least offer you nuts and a drink for free! BA is now in the EasyJet-RyanAir league! Awful!"

Pros: "Good seats and crew."
Cons: "Choice of movies"

Cons: "Not being cancelled and delayed"

Cons: "I paid more than 1500 ringgit for the bags, although the booking of the trip was comprehensive. Unfortunately the site disappointed me"

Pros: "Helping and immediate response."

Pros: "The MAS stewardess was really nice & helpful"
Cons: "Everything was perfect"

Cons: "Better treatment of luggage. Better business class service. Food was poor."

Cons: "Did not departure on time"

Cons: "I was incorrectly charged credit card fees by BudgetAir as I paid via debit card and they never replied to my emails or answered the phone. This caused stress as my bank account went overdrawn. Cannot recommend BudgetAir at all. Appalling lack of customer service. Avoid like the plague!"

Cons: "No seat back entertainment. Very old plane."

Pros: "Crew and food was amazing"
Cons: "Landing could be more softer"

Pros: "crew provided attentive and excellent service. Good food and beverage."
Cons: "cabin, seats and table cleanliness need to be improved. decline angle of seat and foot rest angle so limit."

Cons: "cabin not so clean, no foot rest. But crew good service."

Pros: "Smooth flight, great entertainment"

Pros: "easy securityand boarding at kl"
Cons: "food bland"

Cons: "The pre boarding security was a mess and poorly managed in Kuala Lumpur."

Pros: "Excellent as well!"
Cons: "Everything good as well."

Pros: "New plane and spacious."
Cons: "No choice in meal for breakfast. Only one type available. Ran out of red wine. White wine wasn’t chilled. Poor service, no water was offered on a long flight. Have to ask it."

Pros: "Everything. Just a simple, very short haul flight: nothing too complicated."
Cons: "There was nothing to fault."

Cons: "They changed my seat without telling me and the new seat has a faulty video monitor and also a faulty USB port.. no compensation received.. terrible airline"

Pros: "We paid for extra luggage for check in but we were allowed to carry them on board due to the short stopover duration of the connecting flight. Thanks for the much needed flexibility!"

Pros: "Overall is great"
Cons: "None"

Pros: "The food was good on this flight . The entertainment was good I managed to get a good sleep as well."
Cons: "The beer offered was in a pre poured glass I could have asked for a beer from the drinks trolley however i wanted a vodka and tomato juice I couldn't see any so didn't bother asking"

Pros: "I was surprised to board an A380 to fly from KUL to BKK"
Cons: "In Bangkok we had to get off on the field to board a bus"

Cons: "Similarly delayed departure and arrived at HongKong over 11/2 hour later- poor service!"

Cons: "Seat back didn’t stay upright so it was uncomfortable when I wasn’t trying to sleep."

Pros: "Air conditioning"
Cons: "Not much of a meal and serviced quick then picking up paper before finished eating"

Pros: "Very quick transfer of my luggages in KL"

Cons: "For 50 min flight we waited 45 mins in taxi"

Cons: "All good, short flight"

Cons: "Incorrect information of boarding gate reflected on the boarding pass for the third time already. And to make it worse, this was the most difficult problem that me and my friends encountered throughout all the flights that we took. We nearly miss this flight as we actually went to the boarding gate that was reflected incorrectly on our boarding pass as stated earlier. There was also an unannounced delay. Flight estimated departure is at 1720HRS, but the flight only took off 1750HRS."

Pros: "The cabin crew."
Cons: "Again, incorrect information of boarding gate."

Pros: "Attendants were kind."
Cons: "Frequent delays to flight timings, and it was hard to find where the flight gate was as I couldn't find one on the screen. It was a little bit crowded. No food was given (probably because it's only 50mins flight but I wished there were snacks or drinks given for us)"

Pros: "Can’t find anything good."
Cons: "The airline is protected by the government. Hence there is no motivation for them to improve. This airline is my last choice. My biggest dissatisfaction is the hospitality shown by the crew.. not sincere and in some cases rude... is this the MH - MALAYSIAN Hospitality that they keep advertising? Very disappointing.."

Pros: "Easy and efficient boarding"
Cons: "Too hot onboard"

Cons: "Malaysian is known the world over for its great food. It's a pity Malaysia Airlines MH=Malaysian Hospitality doesn't extend to serving simple, good food. The pastry was nothing but a lump of dough with tasteless fillings, and the main meal was atrocious. Everything else was mediocre, except the crew, who were friendly and warm as always,"

Pros: "Most of it, especially having a meal on such a short flight."
Cons: "Could do with more legroom, tall people exist"

Pros: "Friendly and helpful crew"
Cons: "Food. Arrival arrangements (although this may be out of the airlines control - slow immigration, disorganised luggage collection."

Cons: "The flight was delayed for more than an hour. We had problem getting the attention of the crew as all of them were just hanging around the galley."

Cons: "We had a 4.5 hour delay due to weather conditions at Heathrow. Although the airline could not avoid this. I feel being kept on the plane for the duration before a 12 hour flight and a further 4 hour connection, was too much."

Cons: "my bag failed to arrive in bkk till next day and had been broken into at kl airport .bkk said this happens every day at kl never fly malaysia again!."

Cons: "2h+ delay"

Cons: "Losing my luggage"

Pros: "Cabin crew, smooth flying"
Cons: "Nothing"

Cons: "The flight was delayed 1.5hours"

Cons: "Delayed"

Pros: "The plane was nice and new. Very smooth flight."
Cons: "Toilets could have been cleaned more frequently."

Cons: "Bags didn't arrive at the destination"

Pros: "I got there eventually"
Cons: "The delay"

Pros: "Plane (A380)"
Cons: "Limited choice menu, some minor malfunctioning seats & screens"

Pros: "Gate area was good, boarding quick and arrived on time. Crew very pleasant."
Cons: "Poor quality food especially the breakfast "snack". Unable to take water on board and tiny serves of water and other drinks left us dehydrated. Far too many ads at the start of entertainmen. Repeated for each selection."

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