Late departure but almost all of the time made up in flight.
Pros: "Amazing trip Qatar airline is great"
Pros: "Very pleasant and comfortable flight with QA."
Pros: "The crew was amazing and seat very comfortable."
Cons: "If I did not have to spent night in Doha waiting for connecting flight."
Pros: "The purser and the business class cabin attendants were amazing. Great choice of meals. Fantastic experience"
Pros: "Food choice was good & amazing crew ."
Cons: "Plug for charging phone was not there that cause problem for me as my battery of phone was dead. Shocked to know that."
Pros: "Great food and service. I like the short layover / transit time."
Cons: "Multiple security from Doha to Chicago. One should be sufficient."
Pros: "Crew was exceptional. QSuite very comfortable."
Cons: "The visa check personnel were the most discourteous airline staff I have ever encountered."
Cons: "I was given incorrect date and missed my flight. I had to spend 750 £ and buy a flight from another airline to get home"
Pros: "courteous service and a clean modern airplane"
Cons: "The sound system was inadequate on the TV and the headsets were uncomfortable. The queue at the check-in needs to be better controlled, it was a bit chaotic."
Pros: "Houston check in counters need to be added."
Cons: "Doha airport indian staff is rude to many passengers during their hand carry check. Too little space there. No organization."
Pros: "Aircraft was brand new -- very clean and everything worked well. All flights were on time. Crew was excellent -- very courteous and helpful. Overall -- very good."
Cons: "Food for main meals was rather bland -- not much flavor. Main meals did not have much variety. Snack items were good, however."
Pros: "Good aircraft, crew attentive."
Cons: "Food was poor."
Pros: "Great service from all staff ,"
Pros: "While my Qatar airways flight from Houston to Doha (# 714) was almost perfect, flight #1335 from Doha to Nairobi was a huge disappointment."
Cons: "The flight attendants didn't seem to know what they were doing, food ran out before i got any breakfast, the IFE system for my seat didn't work,"
Cons: "The time of flight changed 1:30 hour erlier and we did get noticed we were about to miss the flight it’s so annoying but at the end we catch it"
Cons: "Nicmze clean aircraft with goods legal room in economy"
Pros: "A 350 was a very quiet plane, hardly any engine noise. Service was good."
Cons: "Seats were a bit hard."
Pros: "Jain meal was quite uninteresting Flight was too packed Cabin air stale and dry"
Pros: "It arrived on Time."
Cons: "Entertainment system was broken and had to be restarted a couple of times before It crashed completely. Food sucked."
Cons: "I’m a 6’3” in shape man. I selected the bulkhead seats for extra leg room. Great crew, but my shoulders stuck past the seat edge 3” on both sides."
Pros: "the attention in general for me was excellent."
Cons: "may be the fact that it was the same kind of food in both of the flights I had, is not that it was bad just in my opinion they should have more option, especially for south american people, thank you"
Cons: "The aircraft was changed and passengers were required to check in their hand luggage, yet remove their electronics from their hand carry. In my case I had several electronic items which I had to carry onto the aircraft and store awkwardly which created a major risk of my camera and laptop being damaged in the process. This is not the kind of service I expect from Qatar Airways, especially considering the exorbitant ticket prices."
Pros: "The seats were very comfortable and there was more room for our legs than most airline provide. The entire staff as well as the pilot certainly know what the term “service” means!"
Pros: "It was much better flight then JFK-Doha, crew was fast and efficient."
Cons: "Dirty washrooms."
Cons: "my flight was delay 24 hours"
Cons: "Meals & Snacks Meals served on board and in the lounges need improvement."
Pros: "Crew was helpful On Time Flight Clean aircraft Good food"
Cons: "seat was not much comfortable"
Cons: "light breakfast and light snacks for an 8-hour flight? come on!"
Pros: "I had aisle chair on a Moscow to Doha leg"
Cons: "I asked for aisle seat on all flights. They gave me window seats except Moscow to Doha leg"
Pros: "Seats are comfortable with plenty of leg space. Aircrafts were clean and tidy. Landing and take off were smoothest I have ever experienced."
Cons: "Menu choice was very basic and quantity was also poor. Food quality was below par in terms of taste and presentation. In-flight crew was inefficient and flow. Meal trays laid on meal tables for hours after the passengers finished food. Flight attendants literally responded in over 30 min of call. I pressed special meals online before boarding. However, the flight attendants were not sure. They went back to kitchen to verify that and return with the ordered meal."
Pros: "No flight No refund"
Cons: "You canceled our flight in the last minute. we were starting our holidays and missed one day included the booking reservation. We didn't get any refund regarding this issue. On the other hand, i booked my special meal and never received it."
Pros: "The flight was on time, not full and the crew and the entertainment was excellent. Very happy with the experience of flying on Qatar Airways from Johannesburg to Miami."
Cons: "Everything was well, the food was good not great (even for airplane food) and the only other issue is it seemed like trash from our drinks and food services was picked up for quite a while or until we brought it to the flight attendants ourselves."
Pros: "I liked the schedule was on time and smooth plane ride."
Cons: "I did not like the room in the plane. The seats where to close and u I couldn't sit back because person behind u would complain. Flight attendants did not really going around to see if we were good r needed drinks or even smiled they looked very upset and had some attitude when I did ask for something. Customer service needs more improvement."
Cons: "qatar airlines has some old airplanes foods are not good"
Pros: "Once I made it to my seat, easily slipped back into a meditative trance."
Cons: "Unannounced delays. Waited in a line, then another one. Probably just different security protocol than I'm used to."
Pros: "Everyone on board was pleasantly and helpful and that goes a long way."
Pros: "Very friendly flight staff."
Cons: "Missed the connecting flight due to some delay. Had to sleep over for a night. A lot of discomfort. New flight time was very later the next day. Messed up all my bookings and schedule."
Pros: "I love the help given by ground crew in KLIA upon arrival. The crew waiting at the exit gate to make my transit quick and easy. The staff took me right to the flight gate, issue me the boarding past without me spending time to locate the transfer counter.. It was hassle free. Bravo! Please keep it up with this excellent service"
Cons: "The vegetarian food, noodle with bamboo shoot was too salty and plain."
Pros: "Entertainment always the best!!! The spacious seat and quick check in system"
Cons: "The crew can improve by more attentive and Mayb more staffs. The flight is full, they quite busy. But General is good. The food can be better options"
Pros: "Crew was a little curt in giving instructions - open that window ma’am"
Cons: "I requested the meal a little later cause I was asleep... but she said not possible. I would e been ok with a cold meal a little later cause I wasn’t feeling well. Would’ve appreciated a little understanding."
Cons: "My judgement will be unfair cause I love Emirates airlines"
Pros: "Double seat on economy class upper deck"
Pros: "Crew was kind, attentive, funny, and engaging. The best."
Cons: "A warning about landing in Dubai, and being put on a bus to the terminal"
Cons: "Flew airbus 380 all the way and it was super comfortable!"
Pros: "The crew is great . Service excellent"
Cons: "Looks like Emirates uses really old planes for this leg. The recliners were not working."
Cons: "better boarding system required"
Pros: "I’m glad the connection time was short and reached the destination in good time."
Pros: "Fabulous flight and trip to Australia"
Cons: "We stayed a long time in plane before take offf... Although I am a petit size snd was uncomfortable with my chair..They missed my meal.. I waited and wSited and nothing came up.. when i askef the crew, they said they served it alreafy without me noticing it, without any other explanation..or appology.. and it was too late to get me one.. It took time yo receive our bags as well it was mire than thd average waiting time."
Pros: "My first flight with Emirates. Excellent all round"
Pros: "10 out of 10. excellent. 5 stars."
Cons: "Food was pretty bad."
Pros: "Smooth flight, courteous staff"
Pros: "Good leg room and good service. Food decent and 380 has very good stable flight even with occcasional turbulence"
Cons: "Cannot think of anything I dint like"
Pros: "Both ways there was no food of preference. Preferred juices are short. Especiallyif you are tired and want to sleep on their food serving time, you don't get any till next serving even if you are hungry. I woke and informed the team that I would collect later, but they claim empty and gave No way the entertainment is updated to the latest titles. Have 7/8 months old movies listed."
Cons: "Carry more food and screw sone new movies."
Cons: "food and long layover"
Pros: "The food and the ICE video center"
Cons: "The fact the crew lets people stand around in front of you in the Exit row. For what Emirates charges for this added “luxury” it’s ridiculous."
Pros: "Besides noted above the arrival on time."
Pros: "The staff was excellent"
Cons: "The wet bun for a snack was terrible."
Cons: "Emirates chairs couldn't decline recline"
Cons: "They lost one of my bags. I had to file a complaint with emirates office."
Cons: "This flight did not happen. It was purchased fraudulently and was caught by Emirates. Please remember all my contact information from your website immediately."
Cons: "seats wouldn't recline, they say it is a mechanical, I had to sit uncomfortably for 16 hrs"
Pros: "It felt comfortable."
Cons: "After exhausting flight I don't know what else to say"
Pros: "Emirates gets credit for reasonable legroom in economy class and excellent entertainment choices."
Cons: "Airbus A380 is a huge airplane. So many passengers creates limitations."
Cons: "Delays Always frustrating"
Pros: "Crew very kind"
Cons: "food not very good"
Pros: "I liked everything :) And the stuff was great I really enjoyed it ;)"
Pros: "The food Staff is superb My niece enjoyed the most. The crew clicked photos with her and made her moments memorable."
Cons: "Bad experience my mother 73 years old and pre booked wheel chair but not provided in Dubai Air port while transferring time and also misguided us very short distance for walk. she faced lot of trouble to walk ."
Pros: "Seamless flight with usual high standrd of on-board service and food"
Pros: "Flight was comfortable, plenty of legroom, good entertainment options and food was okay"
Cons: "All flights were consistently delayed"
Cons: "Waiting for 4 hours for boarding due to silly mistake of agent for booking my ticket with wrong spelling & keep me on hold for hours & hours. will never recommend such site to others."
Pros: "Very comfortable and smooth ride new plane from SF to Dubail"
Cons: "Business class too expensive for individual travelers"
Pros: "crew very friendly"
Pros: "Price on my ticket was great and comfort was good"
Cons: "The ground staff at Bangalore in India had no idea on crowd control. Before they started boarding they made no announcements. The agents would talk amongst themselves but there were no announcements. With the result that everyone rushed at once for boarding. The lady agent who was scanning the passes kept yelling at people to form a line but by then it was too late On the flight, they ran out of vegetarian meals by the time they got to my seat!!"
Pros: "Bag claim at AMD very poor took 2 hours to claim bags from converted belt ??"
Cons: "No up grade was given to me because you did not realese the profit that you wanted from my purchase never will I boy a ticket from you or your partners I am a medallion card holder as well amex centurion card holder very up set cheap is not always nice. ?? Ashok patel"
Cons: "The crew wasn't as attentive to me as they were to the gentlemen on the plane. Felt a ignored quite a bit."
Pros: "Emirates flight and on flight services were Superb!"
Cons: "Bought tickets on Malaysian Airlines quota/allocation but was turned away by Malaysian Airlines counter becausw its operated by Emirates. Im a silver card holder on Oneworld ao I wanted to have less queue by using Silver card privileges at Malaysian Airlines counter but was not accepted. Had to go onlong queue at Emirates in KLIA but it was fast."
Pros: "Overall experience was good"
Cons: "Up grade with new movies. When I was booking the flight I choose my seats. But they at the airport they change the seating and separate the family."
Cons: "service from a crew member. she was not obliging. we asked for blanket and she responded whenever i am free will give you.which never happened. and she was giving extra good service to the passenger in front of me . she was shouting at passengers as if we are animals"
Cons: "Flight lisbon/Dubai 8 hours delay,slepping one night in Dubai and after 15 of my arrival in Durban no luggage."
The Crew was really helpfull and nice, A/C was coold for me but for others i think it is ok and the food not bad and not that good. The Thailand Airways employee at the Indera Ghandi Airport " Indian guy " was very bad he hold us for 2 hrs and then he run away letting us the last people at the transit counter and couse us to be so late and about to lose our flight to Bangkok, for nothing. He asked us of we have a retuern ticket, and we told him that we have not because we are traveling for treatment, and then he asked us to wait for 2 minutes, After we wait for a long time he just run away, And after we asked the lady she said ok no need now for return tickets and she gave us the accsess to the gate.
Cons: "We didn’t receive hedphones"
Pros: "Airplane and staff"
Cons: "No headphones at board"
Pros: "It was a wonderful flight. Crew was very friendly"
Pros: "- The check in and seating went smoothly. The sign w/ designated boarding seat numbers worked well. - Crew were helpful and professional."
Cons: "- Entertainment system may need to be upgraded. - Food was a hit and miss. Perhaps, providing more fruit rather than cake or pudding may help improve the experience."
Pros: "Food is always good on Thai airways flights and flights are always good value for money. Staff were friendly and attentive."
Pros: "Crew were excellent in service. They’re Very attentive and friendly."
Cons: "Clean lavatories should be clean more often. Seats are at weird angle. TV screens are small."
Cons: "Krabi airport is terrible. Cramped waiting area. Boarding gates too narrow for capacity. Aircon not coping. Worst flight information I have ever encountered."
Pros: "Yes crew was very hosptile."
Pros: "Crew was great, very polite and attentive."
Cons: "Give pillows to economy seat."
Cons: "The food selection. Pre-Packaged and snack from Bangkok in business class is a bad idea"
Pros: "Boarding process has improved (SYD), the crew were friendly and attentive, my special meal (Indian vegetarian for something different) was quite tasty and even the entertainment options were good."
Cons: "Business class seats on the B747 - unless you’re sitting upright, they are one of the most uncomfortable seats I’ve experienced. TG either need to upgrade the seats on the B747 (very unlikely) or put another aircraft type the BKK-SYD-BKK route."
Pros: "Food still up to standard. Better then some flight from Thai Airways."
Cons: "Entertainment system is way too old. Screen is small and very poor quality. The seat is also looked old. Service is below standard. I got my drink after I finish the meal. And don’t even think about refill or coffee. The flight attendants never come back before collecting the tray."
Pros: "Good friendly staff. Good flights"
Cons: "Food wasn’t good. Movies selection is not good."
Pros: "The crew were faultless; looking after your every need - food choices in Business superb. And time for rest."
Pros: "Good food accompanied with excellent inflight service from crew members"
Cons: "Insufficient of good movies"
Pros: "Everything was as usual. Boarding can be improve a bit."
Cons: "This time I found the food was below Thai Airways standard (which was usually good to great)."
Pros: "Airline and cabin crew services are great. Comfortable seats. Nice perfume available in the toilets."
Cons: "Board was troublesome and wasted alot of time as the tube was not used.had to walk down a flight of stairs then wait for mini bus (with very limited seats), then take it for around 5-7mins drive to reach the plane. Then wait for the previous minibus's crowd to clear then walk another flight of stairs up the plane :( I can accept this from a budget airline but not a commercial airline at a usual well-equipped airport especially when it's at its own home country."
Pros: "Had the a most pleasant cabin crew on the leg from Bangkok to Copenhagen. Made the crew on the Brisbane to Bangkok leg look a bit mediocre"
Cons: "Movie choices somewhat limited, not the most comfortable bed"
Pros: "Overall, inflight service good except chief purser at the front of the aircraft rather arrogant. Others helpful, on delighting the a/c, ground staff helpful."
Cons: "All ok."
Pros: "Service was great, food options were good. I have no complaints."
Cons: "I have not complaints about this trip."
Pros: "Great and friendly people, and was very nice. Great flight."
Cons: "In flight meal was ok. Other than the meal it was nice flight."
Pros: "Whole experience was excellent"
Pros: "Friendly crews."
Cons: "In-flight entertainment set not working."
Cons: "No where to charger my phone."
Cons: "I was travelling with my mom who is on a wheelchair. Crew doesn’t seem to have much experience in handling passenger with special assistance. There was problem transferring her on/off board the plane."
Cons: "Lack of legroom"
Pros: "According to the price, services was perfect"
Pros: "The service the food the comfort and the way.thai airways make you feel specisl......unlike quantas who make you.feel uncomfortable....they did not used to but since that little fat irishman joyce took over and put profit abouve people .....royal thai airways are among the best in the world.........."
Pros: "Accommodation and food"
Pros: "very comortable seat in business class. very pleasant flight attendant pretty good meal"
Cons: "flight did not pull up to the gate. Everyone had to walk down the stairs and get on the bus."
Pros: "All of the above mentioned service."
Cons: "All of the above mentioned service."
Pros: "Not much. First time flying Thai Airways long haul business class...lots of room for improvement"
Cons: "The headphone connection was poor. Announcements could not be heard, crackling noise was constant. Food was tasteless, service was poor and infrequent"
Pros: "Flight overall was pretty good. Flight crew were very helpful!"
Cons: "Need to have new movies. What they have on board are movies that dates back years ago and I have seen already!"
Pros: "The staff were great but couldn't rectify the entertainment."
Cons: "No entertainment as the movie wouldn't play or watch anything else."
Cons: "Very uncomfortable seats in business class. Window seat passenger cannot get out without aisle Seat passenger being disturbed Food below par."
Pros: "Ground Staff"
Cons: "Food Service. So so inflight crew service"
Pros: "Not uncomfortable"
Cons: "A less good selection of films than other carriers. Long wait both ends before take off and especially when alighting Cramped No toiletries No menu in advance"
Pros: "Clean, easy, and relatively efficient."
Cons: "It exceeded expectations for an internal domestic flight. We didn't use any entertainment facility on this short flight."
Pros: "I like that I brought my noise cancelling headphones. Screaming babies are nobodies fault but careful preparation is helpful."
Pros: "Empty plane, literally half of a 777-200ER was empty on my flight, could have chosen any seat I wanted!"
Cons: "The plane is extremely aged. Please retire it, looking at the wings this is near EOL."
Cons: "Unfortunately, the flight has Chinese tour groups. They are noisy and no manner. BTW, cabin crew handle them very well."
Cons: "The company canceled my booking"
Pros: "The crew"
Cons: "The food"
Pros: "Best Airline and services"
Cons: "Best Airline and services"
Pros: "Very friendly and attentive crew. Good entertainment options."
Cons: "Business class seat is OK, not great - fine for 3.5 hour flight"
Pros: "Flight Crew was excellent"
Pros: "It was all positives from the time we check in until we arrived in Kindon."
Cons: "They distributed the UK landing card long after meals served and most passengers were a sleep. It would be good if they could distribute the UK landing cards straight after or before the meals."
Pros: "Plenty of leg room."
Pros: "Check in process was smooth, crew amazing, food excellent and in flight entertainment exciting."
Pros: "Friendly service."
Cons: "Boarding process could improve"
Cons: "Airport (Guangzhou) very confusing...not fault of airlines; whoever designed the airport in GZ should go back to school Flight delayed 45 minutes"
Pros: "Crew was very nice"
Cons: "Food was with a lot of chilli and very spicy"
Cons: "The service. The worst I have seen."
Pros: "Flight was delayed for 2 hours"
Cons: "Flight was delayed for 2 hours."
Cons: "The airline needs to work on the human touch(crew). I did not understand why the immigration were questioning foreign travels for no reason. Lastly can’t reach the customer care number always gets disconnected."
Cons: "There was no uniform procedure in the flights, crew is too lazy to perform their duties. probably the first and last flying with Sri Lankan."
Pros: "Courteous & helpful crew."
Cons: "Terrible seats and headrests. Highly uncomfortable for an 11 hour journey especially for senior citizens."
Pros: "The food & beverage selection"
Cons: "Seats were cramp and in illrepair."
Pros: "Menu choices were surprisingly better than I thought. It had Western, Chinese and Indian vegetarian. Good work. Keep it up !"
Cons: "Part of the travel was delayed by 2 hours (SIN to COLOMBO) on 22 Dec 2017. Online check-in is bad. I cannot change the pre-selected seat because all shown taken. Must be handled at the counter. So what is the point to do online check-in."
Pros: "Friendly crew Good in flight entertainment"
Cons: "I reserved a single seat separated by a structure of some kind in the middle aisle but instead got a seat in a middle aisle with 3 seats total in that row without any seperation"
Cons: "i am very dissatisfied for the bad service. my friend and i missed the booked flight, but the online service and counter said they can help me nothing."
Pros: "I liked the punctuality of the flight, the courtesy of the crew, the in flight meals, the comfort and the in flight entertainment with a good choice of movies and entertainment."
Pros: "Leg room better in Economy than other flights"
Pros: "Kayak services very good"
Cons: "Kayak services very good"
Pros: "Plane was not full, so I could lie down which was a great rest after such an early checkin in bangkok."
Cons: "A bit disorganised in Colombo, but all in all informations were gathered. The airline desk a bit unhelpful in not wanting to contact by phone the main airline desk for a question which forced me to walk all the way back, But no huge deal."
Pros: "Staff were very professional and courteous"
Pros: "They have great direct service, and moderately priced. And fantastic flight times."
Cons: "The flight always leaves late from Dubai and from Colombo. Not to any fault of the airline, but screaming babies the entire flight on the way to Colombo was stressful."
Cons: "SriLankan Airport and cabin attendant behave was very poor."
Cons: "Quality of food has really gone down. Quite disappointing."
Pros: "Everything is perfect. .. excellent food"
Pros: "Being a QR Gold member and one world airline I opt UL for few travels by which i can get additional miles and travel in business with less money compared to QR. The service is good and the flights are always in time and well clean. There ia flat seats between Doha to Colombo and from there to Kerala is normal flight but its fine. Business class lounge in Colombo is good with free feet and head massage. When there is a five hour plus transit, free hotel is provided by UL. Overall i like their flights and service and food."
Cons: "Nothing as such"
Cons: "I had excess luggage and I knew I had to pay for it, I was fine with the fee they quoted. I gave them my American Express card and they did not have the facility to charge that card, how do they not have the ability to use s major credit card at the Bangalore international airport??????? They gave me such a hard time I thought they were going to kick me off the plane just because they had short coming. I had no problem paying the quated amount, since they had the short coming they were blaming me. After a lot discussion/arguments I was able to find a Visa card on me and pay for the excess luggage, but its your short coming and not mine as I had no problem paying the fees yet I was treated badly. What if I did not have a Visa card then would I have been kicked out the plane for something the bangalore international airport have problems. No one should be blamed for issues you have. I had no problem paying to fees... you had the problem that you could not use a major credit card, when there are small markets on the street that can use the American Express card. You should be able to charge people American Express card this is a large international airport with loads of expats living and traveling in and out of Bangalore I hope you look into this instead of just asking for feedback and not doing anything about it. Thanks you, Chrishanthi Fernandopulle"
Pros: "Comfortable flight; good seats, good service by attendants."
Cons: "Rude passengers who ignored the rules."
Cons: "aircraft and food"
Pros: "Very good crew"
Cons: "Food needs improvement"
Pros: "The methodology for offering the meal is appreciable and the menu was delicious with good quality."
Cons: "I regret to state that there was no proper functioning of air conditioners at Colombo airport and during the taxi on the bus from Plane."
Pros: "The methodology for offering the meal is appreciable and the menu was delicious with good quality."
Cons: "I regret to state that there was no proper functioning of air conditioners at Colombo airport and during the taxi at the bus from Plane."
Pros: "Service and timely"
Cons: "Nothing bad"
Pros: "The staff, the entertainment, the food!!!!"
Pros: "The flight attendants were excellent. Very attentive."
Cons: "Older Airbus A320, okay comfort in Business Class seating. Entertainment was on a portable tablet. Food was fair. Nothing to write home about."
Pros: "left on time, landed on time, no hassles"
Cons: "early departure meant VERY early trip to airport."
Cons: "The seat does not feel soft, so hard and discomfortable"
Pros: "Every thing was fantastic"
Cons: "No thing"
Cons: "Make up own rules about closing gate. Difficult to contact for help."
Pros: "Good helping staff"
Cons: "Small flight, leg space in economy class was just little. Legs touching the seat ahead. So less comfort."
Pros: "crew was nice. movies were good."
Cons: "having to use bus from plane to terminal"
Pros: "Cleanliness in cabin was very poor and food quality was extremely poor."
Cons: "Cleanliness in cabin was very poor and food quality was extremely poor."
Pros: "The seats were made of stone which make the flight uncomfortable rest was quite good"
Cons: "Replace seats"
Pros: "I like everything , it's excellent airline"
Pros: "Online check in system kept hanging, was worse than useless, I had to mske an international call to reserve my seat. Same issue with customer satisfation survey sent by airline..the links to the system continually hung and did not respond. I would never recommend thus airline until they solve this problem."
Cons: "Online check in system kept hanging, was worse than useless, I had to mske an international call to reserve my seat. Same issue with customer satisfation survey sent by airline..the links to the system continually hung and did not respond. I would never recommend thus airline until they solve this problem."