New plane with shades on windows. Comfortable flight.
I arrived at HNL nearly 2 hours before my flight. The check-in procedures at HNL were very poor. There were not enough operating machines to help passengers check-in. In fact, there appeared to be more non-functioning machines .than working ones which created a huge backlog of passengers. We then had to wait in another long line to have our bagged checked and boarded. This was one of the worse situations I've seen in a very long time.
Thank god it was a short flight.
Was given no preference to get though checkpoints when last flight landed an hour late. My seat was given away so they had to reseat me. The tv was broken and constantly needed to be reset.
Couldnt check in because kayak booking didnt give the right info for my flight. Kiosk couldnt find me....so much stress...
Had to stand in line to talk to finnair, aa, and used the kiosk 3 times. Nobody could help, ticket info wasnt right.
All flights were on time and actually landed ahead of schedule. Crew were helpful and attentive but our particular flight attendant was very abrupt with all the passengers which was off putting.
need more leg room for international flights. My husband is 6 feet and he found it very uncomfortable when the person in front of him reclined his seat for the entire trip.
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