Our flight was canceled from Amsterdam to Bordeaux and did not receive any direction and had to find alternate flights for ourselves with the personal expense of using our own cell phones. Then our luggage lost for 3 days. Not happy! We ended up flying from Toronto to Paris then to Bordeaux. Lost my upgrade money for seats. Now have to deal with KLM for refund!
Jet airways flight till mumbai
Poor legspace in Klm flight till Amsterdam
That we didn't crash
Being delayed and missing my connecting flight. No entertainment onboard (for hours and hours).
No chargers or tv on planes
At Amsterdam we were told that our checkin luggage wouldn't be at Sydney!! Some low fat meals were terrible!
Our flight was canceled from Amsterdam to Bordeaux and did not receive any direction and had to find alternate flights for ourselves with the personal expense of using our own cell phones. Then our luggage lost for 3 days. Not happy!
First of all, I understand how their business model works. Hence no delay is a big plus. Also the food is decent and customer service is OK. Their movie collections are sick too!!! You must to check them out!
No cell phone during the flight. The way they assigned seats i.e if you are a random customer, they will assign you to all the way to the back or middle seat. Not to mention their website is basically useless if you are a foreigner.
Out of Guangzhou (CAN), the food was dreadful. They cannot make decent coffee, either! They did have UHT milk instead of powdered creamer for the coffee, so that was better than usual! Once the flight attendant rebooted my non-functioning entertainment system, it had quite a bit to offer.
Seated in the last row, so the seat would not recline so much as an inch. On such a long flight (something over 14 hours), a hard, cramped seat is difficult to endure. Aircraft was filled to bursting, not a single vacant seat. With so many people, boarding could be better organized. Not the most experienced or competent of pilots, either. Could not handle crosswinds landing at JFK, so it was a rather hairy landing, weaving down the runway.
Lost my baggage
Flight was short and bumpy, so I was impressed that flight attendants managed to pass out peanuts and water.
Flight left Harbin 2.5 hours late and arrived in Vladivostok 3 hours late. There was no explanation in English other than that aircraft was unavailable, and I'm pretty sure that Chinese announcements were just as sparse. Staff in Harbin were close to venomous when asked about the situation. As a result of the flight's lateness, I missed the last bus from the airport in Vladivostok and had to take $27 taxi, arriving at hotel after 1 in the morning.
No frills solid business with excellent price and flexibility. Have flow thisxairlin multiple times without glitches. Lounges are simple and comfortable. There were no vegetarian snacks.
Lounges a bit sparse and.no vegetarian snacks.
The organization at Dubai airport
The small plane and congested space
Layout of plane is very convenient , bathroom acessable, no crowding in isles. Love the dining cards & choice of meals, and the comfort features ( blankets , pillows , toiletry bag) The entertainment center is also amazing! Perfect for long flights. So many choices & also power usage also great for the passengers on long flights. Also, normally I try not to use the lavatory, they are usually awful, but these make the most of their space, warm water, nice soap,colognes,seat liners.
Apparently, operational issues in Athens, no information of why we had to go to an additional security at the gate, including a litmus test, go through our bags again & a light pat down! They also wanted us to board separately, which made my travel partner even more anxious than she already was!
Great legroom, quiet plane, seat free next to me
We already quoted vegetarian but they failed to serve vegetarian, but they arranged substitute that is happy to me.
All are good.
Served vegetarian, I am very happy.
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