Late flight, not enough announcements
Crew was professional, relatively quick boarding
BAGGAGE FEES were OUTRAGEOUS!!
constant flight delays
Delay for 1 hour
Early alert that flight was going to be 5 hours late.
No online check- in. Very slow check in at airport. Vouchers provided for food at airport - only problem was we couldn’t find a place that would take them. Boarding was painfully late and slow. As we arrived in the early hours of the morning the cost of taxis were double the normal price. Still no compensation as promised by the airline when they initially advised us of the late flight. Could do a lot better.
We were given the opportunity to bid for an upgrade which was totally worth it! We will definitely fly with Scoot again.
It was all great. Paid extra for the quiet area. Worth it
The manager at the ticket office harassed my friend about his VISA- wasted 2 hours of our time saying his visa was not valid when it was. Then she finally gave him a boarding pass. As we hit the gate, she chased us down to yet again, say he couldn't board because of the same reason. She told him when he got back to Hyderabad that he would be charged as a criminal & be held in a cell all alone without a way to commicate to others. It was absolutely absurd!! We made it back to Hyderabad and like we knew the whole time, his VISA was fine.
Scoot Airlines is a budget airline and is a great choice hopping from one spot to another in SE Asia. I use it quite a bit for travel between Singapore and Bangkok.
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