We loved flying with Emirates in business class, the staff were fabulous, going above & beyond
The queue for checking for economy passengers was enormous! Only one desk open for economy faith s queue a mile long, whilst business and first class desks empty and unemployed. Will seriously consider changing to another next trip. Disappointed customer.
They should resume the fast track for business / first class passengers
Wifi was not operational for the whole trip. Other than this, flight was well received .
The seating is spaced out nicely, The crew could have offer more drinks.
Emirates is superb service. The A380 was very comfortable. The cabin crew is really helpful
Premium Economy was not up to my expectation relaxation wise. The chair doesn’t extend enough. It is not economy but not spacious enough to relax and sleep. Food and services were excellent but I am not very keen about food in general.
We arrived in line for check in at 6:15 p.m. but did not check in until 8:00 p.m. The line for economy check in was very long, and all of the desks 03-13 were not open, although most of them opened sporadically. The crew on board were very nice and helpful, friendly and kind. It has been many years since we flew Emirates (at least 17 years), and we notice that foot rests are no longer available in economy, but we were lucky enough to fly in the upper deck and appreciate your opening some of your flights to economy passengers in the upper deck. We will definitely fly on emirates more often! Thank you.
I would never have been able to make the transfer in time without asking for a wheelchair
Overall was a good experience and this particular flight the crew were great too at least in business class. It’s not always the case with flydubai. Few things would make me think twice in the future on this route. 1. The arrival into T3 might sound good but it is a real pain as it takes almost 30 mins to get to terminal on the bus as the aircraft still park at T2. The bag takes even longer . If they just let us off at T2, I’d be home within 30 mins of walking off the plane. Instead it takes 1.5 hours. 2. Due to the timing, the very tiny lounge in Penang is so crowded because half the lounge is closed for Qatar crew. Hardly anywhere to sit. 3. Flydubai app and site has a long way to go and using it is very unpleasant.
Crew and service excellent. 2 hour delay for takeoff. SQ app showed flight on time.
Good service and food. For buying items on flight should be preordered as they don’t keep much stock on board.
Construction at PDX resulting in very lung walk from the rental car to the gate. SFO, extremely long walk between terminals to get to connecting Singapore airlines flight. My smart watch recorded a total of 3 miles.
The seat in economy class and legroom in Singapore airline are narrower than Korean airlines! I don’t have that comforting feeling flying with Singapore air as in the past!
So happy I flew with Singapore Airlines. The customer service is top notch. I am terrified of flying and the staff made me feel so at ease. Will only fly Singapore internationally moving forward.
Food could have been better. Too many passengers getting up and down all the time.
It was very good experience on board to Sydney with SQ.
It was an average flight. I would have expected more from this airline. Food, seats, service, etc was just average. I just give them some extra points for offering free WiFi on board with just a Krisflyer account.
I very much liked and appreciated the service on board. The seating arrangement in Business feels uncomfortable. It's not made for tall people, in any case.
Overall, very good. The food was better than expected with the exception of the pork and potatoes dinner at the end of the flight. My family all selected that dish and did not set it. I tried a bite also and it was honestly terrible. Also, it would be helpful to know when the snacks in the back of the plane are available.
Business class points redemption - good value for points paid, dubious value if out of your own pocket, domestic class business product okay for this length of flight. The flight left and arrived on time, crew were good, aircraft was a bit old and tired, but still miles ahead of their competitors in Virgin and Jetstar.
Airline running better than post Covid, proper boarding process now implemented, some aircraft feeling a bit old and tired, crew fine, online experience better.
Five hour flight instead of four hours due to westerly headwinds which wasn’t the fault of Qantas !
The wifi was out. Otherwise it was great flight. Richard, as CSM, was excellent.
Was bumped to a later flight because of inefficiency on part of the airline.
The Emerits/Qantas flight was cancelled to Wellington. We need a refund. Had to buy another airline ticket. How do we get the refund. Still not in Wellington.
Delayed QF59 flight once again, Qantas doesn't fail in maintaining there delayed departures and arrivals. USB points do not work nor do the power point sockets on the plane, Qantas staff admitted that on the flight. Don't expect to your charge devices. Saving grace, was the ice cream. Bottom line, if you expect to fly to HND and make it on time avoid Qantas and if you're interested in ice cream - visit 7/11.
Pretty excellent. I don’t know what the pilot could have done better with the bumping ( there was a storm) nor what happened to my ears coming down into bendigo. It doesn’t happen coming down into Sydney just the return flight. I wonder why?
Loved the staff. The economy seats could have been bigger.
Airport and crew experience was excellent. We had to queue for the runway - no one’s fault, but it did mean we were 30 minutes late leaving
Well, I needed to make a change to my flight and I called the airline and they said yes no problem $700 and we can do that and I agreed to it so they canceled my tickets and went to rebook and came back after being on hold for an hour and a half and said I’m sorry, sir. There was an error. It is $2800 Now and I said never mind. I will just use those flights and she proceeded to tell me that they already canceled them because I said I was interested in doing the change. I told her yes for $700. I was fine with doing a change but not $2800 so give me my tickets back and she proceeded to tell me that she could not do that and I had to pay the $2800 to get my tickets back that I already spent $2800 on. So I had to book tickets on another airline to get home And that cost a lot of money too. I’m a little pissed off at Philippine airline right now because of what they did to me and I’m not sure I ever wanna fly with them again. I’ve flown with them plenty in the past, but this just really put a bad taste in my mouth.. Not to mention on my way there leaving Seattle going to Vancouver. I got to the airport three hours in advance and they had booked me through Alaska Airlines to do that little trip. My connecting flight would leave about six hours after I got to Vancouver BC. I stood in Alaska Airlines lying for a little over two hours and then they proceeded to tell me that they couldn’t check me in because I wasn’t there an hour in advance. I kept telling the lady at the beginning of the line that I was afraid they were not gonna let me in because it was taking so long and she said oh don’t worry about it. You’re fine you’ve got time. Well I ended up spending $600 to get to Canada that night just to make my connecting flight because Alaska air wouldn’t do anything and Filipino Air told me it was Alaska air problem but Alaska air said since you booked through Philippine air, we can’t fix it. I had about 50 minutes to make my flight, but they refused to check me in because I wasn’t there an hour in advance yet. I’ve been standing in their line for about two hours and 15 minutes.
reach the standard, crew tried to fix up issues fast.
Manila airport is a dump. Very dirty and not comfortable at all
Not so good, my business seat is not working properly
Nice new lay-flat seats in Business Class!! What a wonderful experience!
Well it's strange everytime going the flight is late coming back the service is superior
Going to Dumaguette 4 times in a row I was late it's terrible
love the flight but the chairs are not comfortable mostly for smaller people
Flight left and arrived on time. Preloading area in Manila could use some help. Area needs to be bigger to at least seat the passengers while waiting. Crew is great nonstop to MNL is a game changer.
Expensive and yet uncomfortable. Was told by the crew to get back to us for the breakfast meal but never returned, my child was hungry
Batik Air is racing to the bottom of the list with its consistent flight delays. Especially out of Malaysia. Shocking that they keep getting away with it without any form of punishment from the authorities. Also very inconsistent rules on cabin luggage.
Need to improve the availability of the food. Seems like everything sold out
Did not like that we were not informed about the 4 hour delay, crew not friendly, noone at terminals to consult with...all employees for Batrik were behind glass aftervgoing through security at the gate again. Why no agent at Gate H 10 to answer questions? And no apology. Updates would have eased anxiety. Boarding is disorderly also.
During this flight all the crew just focused on making money by selling food and drinks. There was only one washroom open. And it really smelled bad and wasn’t usable. Even to watch something onboard entertainment u have to rent headphones pathetic airline but only one with direct flight so pretty much the only option from Karachi to KL
Delayed for 3 hours, need to pay extra for drinking water.
The OD2204 KUL-LGK was delayed 40 minutes due to air-condition malfuntion, after inspection the technician give green light for the flight to go as usual but the air-condition is still not working properly, passengers complaining to the stewardess but they cannot do anything, I did tweet to @malindoair to complaint but no reply from them … hope this Batik Air is not having problem like Rayani Air and I do hope the management do respond to my complaint as well
Nasi lemak was horrible. Plain white rice, tasteless sambal, no cucumber, no kacang, no ikan bilis. And the chicken was colourless and tasteless, tasted like boiled chicken. Entertainment system didn't work at all.
2 delayed flights - hotel layover in a different country- lost baggage.
Silly to not even offer people water for free when they are paying so much for tickets.
You get what you pay for. It’s functional and gets you from point A to B in good comfort. However, food options are limited and cash only, Crew is a hit and miss .. they get your attention if you reach out.
