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|May||Best time to beat the crowds (4% less expensive on average)|
|December||Most popular time to fly (7% more expensive on average)|
Average price of a return ticket
|RM 6,714||(avg. price over the last 2 weeks)|
Good deal for a return ticket
|RM 1,615||or less|
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Southeast Asia to Baltimore.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Baltimore from Southeast Asia is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional return ticket. You could then fly to Baltimore with an airline and back to Southeast Asia with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Baltimore from Southeast Asia up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "Amazing trip Qatar airline is great"
Pros: "Nothing really, seats were to close to each other and it was a painful flight for 20 hrs"
Cons: "Leg-space between seats specifically when the person in front of you reclines"
Pros: "Very pleasant and comfortable flight with QA."
Cons: "Good service and better than average let room and overall seat confirm, which is a big plus on long haul flights. Will definitely choose to fly Qatar again."
Cons: "Not a lot other than better choice of movies and music. Super airline as always"
Pros: "Breakfast was good; the first meal was average"
Pros: "The crew was amazing and seat very comfortable."
Cons: "If I did not have to spent night in Doha waiting for connecting flight."
Cons: "Very happy on Doha to ORD"
Pros: "Great food and service. I like the short layover / transit time."
Cons: "Multiple security from Doha to Chicago. One should be sufficient."
Pros: "The comfort of the plane"
Cons: "The staff at Atlanta International Airport were terrible; not customer friendly. The supervisor at the check-in counter needs to be replaced. I am not one of your frequent flyers but travel internationally. However, based on his attitude I will think twice to select Qatar as my choice of airlines."
Pros: "Amazing crew. Great service in economy."
Pros: "aircraft so silent"
Cons: "the flightvwas so turbulent and it was full. imagine standing 12 hoyrs next to some stranger who's Going to sleep and fell on you. Upgrade to Business class eas not available..."
Pros: "Crew was exceptional. QSuite very comfortable."
Pros: "Short 4 hour flight, full - not one open seat Yet, the crew was super nice and efficient."
Pros: "Nothing amazing. Everything was okay and average."
Cons: "They weighed carry on baggage and made me pay extra. No other airline does that. The check in crew at LAX were not friendly at all. No hot towel service after boarding. Food served was very small portion, not enough. Only 2 meal service during 16 hour flight. Not enough beverage service in between."
Pros: "Staff were fantastic."
Cons: "Better movies please."
Pros: "As efficient as ever"
Pros: "Good Service.Efficient"
Cons: "No Phone charging facilities on back of the seat unlike other Qatar aircraft."
Pros: "Liked comfort and srvice"
Cons: "Doha to Lahore flight plane was a bit older than Edinburgh was new and exciting"
Pros: "Great crew, aircraft etc"
Cons: "General - King Hamad airport is brand new and yet there still aren't enough gates to comfortably service all QA aircraft."
Cons: "I was given incorrect date and missed my flight. I had to spend 750 £ and buy a flight from another airline to get home"
Pros: "On line flight experience"
Cons: "The food has to improve especially they have to provide fresh food"
Pros: "Great crew and front desk"
Pros: "We received friendly attitudes with lots of soft drinks. Upstairs in the airbus was good as my seat was near the emergency door, where I had room for my long legs. I was given aisle seats on both return flights so I could move about more. The meals were lovely. The airbus was good for peace & quiet from crying children."
Cons: "I had left an expensive style of neck/travel pillow i left in my Perth rental car but wasn’t supported to pick it up. I had to arrange for the car rental firm to post it. We had over 3/4 hr to fly. We were boarding. It’s a shame there wasn’t a quick way of getting my pillow to me without customs bureaucracy. It was a simple mistake. A toilet was blocked and temporarily unavailable. Some passengers were taking a long time and queues were building at different times."
Cons: "The airline demaged both of my completely new suitcases. They both had TSA approved locks. One of the suitcses has a missing wheel, another one ripped zipper and missing lock and it was wraped in plastic. A few items were missing from that bag."
Pros: "The crew were very friendly"
Cons: "I was made to gate check my hand luggage."
Pros: "Good aircraft, crew attentive."
Cons: "Food was poor."
Pros: "Too tired after almost 24 hours traveling. No complaints."
Pros: "Everything really.They run the airline very smoothly and professionally from boarding to disembarking."
Cons: "They tempt you with so much food lol although some of the food wasnt too appealing.toilets very clean and seemed to stay that way throughout long 17hr flight.good leg room for a long legged guy like me.felt sorry for lady with two young children.She could have been allocated better seats."
Pros: "Great service from all staff ,"
Pros: "Everything frim the xrew I could at the JKIA, NBO to Delhi. One thing more from my city Lubumbashi, I didn't care about getting my phone bzttery low. I could chzrge my phone all the journey long. And from Nairobi, I dodn't czre at zll about my phobe, because I knew I could charge dur to the usb device. If ever something to complain about, I'll let you know. Regards Richzrd DIAS"
Pros: "Boarding was great as well as comfort and crew. the flight was ok"
Cons: "however there was no internet and bad entertainment. You couldnt really navigate on Oryx One and it was hard to select the autoplay or map. There was no remote unlike the B787 between MAN and DOH. Pre-download things on laptops, tablets, phones or whatever ifyou are not going to sleep on the flight. It also took 3 hours because of UAE and Qatar :("
Pros: "I got free internet on this flight: sponsored by Ooredoo. You can get 8MB for free! Breakfast was good quantity"
Cons: "Entertainment Oryx One, lunch quantity aswell. FPML had one tray, VJML and AVML had the same packed wrap."
Cons: "The time of flight changed 1:30 hour erlier and we did get noticed we were about to miss the flight it’s so annoying but at the end we catch it"
Pros: "Polite crew, food was pretty good."
Cons: "Did not have the duty free item I pre-ordered. I asked the crew 4 times about it, four times because they said that they would check but they never got back to me to tell me that it was out of stock; until I pressed the issue."
Pros: "Jain meal was quite uninteresting Flight was too packed Cabin air stale and dry"
Pros: "I appreciated the friendly and always service minded staff. The plane was clean and I enjoyed good leg room. I was happy with the menus and the film selection was entertaining and current. All over a great experience and I would not hesitate to choose Qatar again."
Pros: "crew was lovely and plane was very new"
Cons: "food quality is not very good: sometimes it was hard to see what it actually was and it tasted like that too. headrest in the new plane is not comfortable at all as it is rigid and can only be moved up and down."
Pros: "Flight services"
Cons: "We were supposed to fly on 04/04/18 but our Flight was cancelled due to technical problem"
Pros: "The staff are great, the food is good."
Cons: "The seats are awful, especially on the 7 hour flight from Doha to Barcelona. Very narrow, marginal recline. Also the flight was very hot, my watch thermometer said 33° at one point"
Pros: "comfortable seats good service"
Pros: "process quick and efficient"
Cons: "average seats"
Pros: "Very affordable flights, good value for money. Most of the journey from Sydney to Oslo (via Doha) went qiluite smoothly)."
Cons: "The only thing I didn’t like about the experience was the fact that you can only check in one piece of luggage on economy class, and one very sour individual at the gate when boarding."
Pros: "Overall better than most of domestic US or Korean national airline in terms of food and service."
Cons: "Boarding took longer than other airports. Too many redundant checks for no apparent reason."
Pros: "Smooth take off and landing."
Pros: "Excellent friendly service"
Cons: "Everything was disappointing"
Pros: "Everything was fine except the flight delays"
Cons: "Flight delays"
Cons: "Baghdad is still an armpit. Doha is very nice. Kuwait not so nice. Qatar airlines has the best service I have ever had in 35 years of air travel."
Pros: "Seats were very comfortable. Plane interior was in new condition, including electronic window shade tinting."
Cons: "Staff was not particularly warm or attentive. Was never offered more to drink, and after asking for more wine was ignored."
Pros: "Terrific hot breakfast in bus. class"
Cons: "Window did not darken like the others."
Cons: "Boarding at Florence is always chaotic but this isn't within the control of KLM or their crew."
Cons: "It's KLM. What else do you need to know."
Pros: "Decent price for economy comfort seat, 4A."
Cons: "The flight was delayed about 80 minutes and they did not informed until when I got to the Airport. I could have stayed more at home instead of the terminal. They have also changed the boarding gate.."
Pros: "Great atmosphere, crew was excellent!"
Cons: "I’m 6’5”, so legroom can always be a complaint, but this wasn’t too bad. The plane appeared to be fairly old and didn’t have WiFi. Entertainment also was on an older screen which was navigated by using an old in-seat phone."
Pros: "KLM are our airline of choice. A great full-service carrier with impecable standards."
Pros: "Flight was on time."
Cons: "Staff: from check in to landing, they could at least smile. Baggage claim was a nightmare, 6 Schengen flights in the same belt."
Pros: "Fast boarding"
Cons: "Slow in refuelling, got us delayed for 40-"
Pros: "Planes were on time and connections made."
Cons: "One bag delayed as not put on flight and food could be better."
Pros: "The crew was informative"
Cons: "Inflight sandwiches"
Cons: "The plane is so old..,"
Cons: "Boarding was chaotic & therefore delayed take off a little Receiving luggage was slow -@ 35 minutes from landing to luggage claim, so actual arrival was considerably later for those meeting me"
Cons: "The KLM crew are always great serving and treating you. Well above many other airlines."
Pros: "The crew was great. The soecial meal request was hadled well despite oversight."
Cons: "Soecial meal request was made in advance but overlooked. Did not mind it so much as eating less is not a bad idea! To err is human."
Cons: "Fix the damn KIOSKS at Vienna!"
Pros: "Just as I expected. And I made my last connection easily."
Pros: "Very professional"
Cons: "Lost luggage"
Pros: "Friendly crew, upgraded seat was worthwhile"
Cons: "More snacks in between meals,"
Pros: "General flight journey"
Pros: "Entertainment was amazing"
Cons: "Seats a bit hard"
Cons: "Delays, took my hand luggage into the hold,"
Pros: "The crew was attentive and the seat at economy comfort was comfortable at the “ok” level. It needs much mor3 to be super comfortable. The plug for the headphones was a mess! It was NOT possible to watch a movie and hear the sound too! I gave up! Not a great offering for the extra dollars..."
Cons: "So many things! Starting with the way assistance in the airport is offered to travellers with mobility issues! This is an important issue that needs to be revisited and changes for better service to be made!"
Cons: "They check for everything in the counter as if it was a low cost airline. If you go a kilo more over your baggage allowance you have to pay 100 eur. And for your cabin luggage you only have 12 kg that they check you twice and they have security staff at the airport specifically check in this."
Cons: "not really"
Pros: "My seat at the window was great and the staff really friendly and courteous!"
Pros: "The crew were very nice, food was tasty, seat comfortable and the entertainment great as well. Will be flying KLM again soon :)"
Cons: "The check in desk was late opening & the carry on luggage size was smaller than advertised on their website, so it had to be put in the hold. Open on time to prevent less stress to travelers & give more accurate information about cabin luggage."
Pros: "Friendly staff"
Cons: "Security check at gate; No priority"
Pros: "Lovely crew, very helpful"
Pros: "great crew and comfortable flight."
Cons: "sceens in the plane to show map and direction of travel"
Cons: "Inflight was better than I expected. But needs upgrading air crafts."
Cons: "Faultless handling of weather delay, causing missed connection and flight transfer. A well oiled machine, thank you."
Pros: "Service was great as usual. Food was very good and entertainment options were great so you won't have to be bored throughout the trip."
Pros: "Flight duration"
Cons: "Very stingy with the drinks Cramped seats"
Cons: "Flight canceled, poor communication from the airline to the passengers. Møre than 5 hrs delay"
Cons: "Having to change my seat to accommodate a rude belligerent passenger, who had taken my seat, refused to move until spoken to by steward. She then made my flight a nightmare, until I let her sit in my aisle seat. Even then she was not satisfied, she abused me the whole flight damaged the screen so I could not use it until the steward fixed it. Demanded that I except any and all alcohol to give to her to drink. When I am tea total she then continued to abuse me. I asked the steward to move me he just shrugged his shoulders and said there was nowhere else. This is definitely my the worst flight I have experienced."
Pros: "Friendly hostesses"
Cons: "Flight was delayed 3 hours"
Cons: "old screens and entertainment system leg room to small"
Pros: "Employees were very friendly"
Cons: "The seats were very small"
Cons: "The flight advertised meals..a small pastry was served an hour into the flight. I asked when the meal would be and was told a few hours...which turned out to be breakfast..i wated all night for food that only came an hour before landing. Now hungrey and tierd.I.will not be flying klm ever again !!"
Pros: "Very friendly and helpful crew."
Pros: "Face recognition was amazing"
Cons: "Too hot on plane"
Pros: "Shirt flight but well catered, boarding was efficient and quick."
Cons: "Not lots of legroom but adequate for an hour long hop. It was cold on board and also had to board via steps from outside"
Pros: "Everything was clean and well organized."
Cons: "The flight was delayed 1 1/2 hours."
Pros: "Crew was great, very nice"
Cons: "Not enough legroom"
Pros: "Good flight, very attentive crew."
Pros: "The entertainment options were good."
Pros: "Food was excellent, frequent and filling"
Cons: "The seat was not comfortable compared to my prior leg of the journey. Unfortunately the bathrooms were not clean, I understand that it's not the sole responsibility of the crew and passengers need to be mindful too."
Pros: "Crew was friendly and everything was perfectly on time!"
Pros: "quick entry - but it was not a full flight!"
Pros: "Quick flight. Friendly cabin crew."
Pros: "Crew good, food okish."
Cons: "Entertainment system below average. Disembarkment was poorly handled and resulted in big delays."
Cons: "A crew member fell ill before take off so we had to taxi back to the terminal - and extra 1.5 hours !"
Pros: "Captain gave us good updates on delay."
Pros: "Everything. No issues."
Pros: "Comfy seats in coach!"
Pros: "Flight 100% punctual, seats comfortable, cabin super clean, crew friendly and professional"
Pros: "I travel 70 times a year and I try to avoid BA the f I can. This flight 2 hrs late and they ran out of food as hey got to me I’m tge back. The toilets ran out of water 3/4 of the way through the flight so people couldn’t use the toilets. Not good. Zz"
Cons: "Unnecessary delay"
Pros: "They made up some time following a long delay"
Cons: "We were very delayed and no real explanation at first. Also the wrong boarding information was given initially which wasn’t helpful"
Pros: "Super friendly and professional crew"
Cons: "Short comfortable and smooth journey"
Pros: "Friendly, helpful and professional crew."
Pros: "crew was nice"
Cons: "no air vent in my row. no complimentary food and drinks"
Cons: "Very delayed - both on takeoff and on landing"
Pros: "Crew very pleasant, professional and friendly."
Cons: "Tired and dated cabin; seats extremely uncomfortable causing severe back pain. In flight entertainment very old fashioned with small low resolution screens."
Pros: "The seat was comfortable when it came leg room"
Pros: "Crew very professional and staff well informed."
Cons: "Feels like a bus in the sky. Same device as Ryanair but not on time."
Pros: "Typical BA efficiency."
Cons: "What’s the difference between BA and EasyJet?"
Pros: "Comfort of the journey, take off and landing were expertly done, approach was just the right speed and contact was soft but firm. Crew were pleasant enough. One of them felt he always had to show his authority with a firm voice, not necessary but maybe that’s how he speaks. In general no problems"
Cons: "I’m quite disappointed to have to buy food on an airline of British airways stature. My only gripe with whole day."
Pros: "Timing was excellent"
Pros: "Amazing crew, kind and patient"
Cons: "My mother needed assistance with the disable wheelchair and was given one but the staff that was meant to wheel her into the flight abandoned her and she almost missed her flight."
Pros: "No hassle and all straight forward"
Pros: "I travelled with two small children, we had a slight delay and the captain allowed my children into the cockpit during the wait. The crew were so friendly and helpful and my children really enjoyed the trip."
Pros: "Staff on plane were great and service was awesome."
Cons: "Finding out that I had to pay more for my bag."
Cons: "I can't remember a more cramped and uncomfortable flight. Missed connection on way Paris and we arrived 6 hours late. It took British airways 3 days to get our lost luggage to us. Delayed on way back, adding 4 hours to our trip because the first plane was not "serviceable" and they had to get a replacement. They arbitrarily decide who has to much carry on luggage and force you to check it last minute at the gate while letting others with same size bags take them on the plane. Certainly no better than bargain flights and possibly worse. Why pay extra? No more British Airways for us."
Pros: "On time - good service great entertainment"
Cons: "All good"
Cons: "paying over £200 for a one way 3 hour ticket and having to buy food on the plane."
Pros: "Clean efficient on time Nice staff"
Cons: "Lost my seat assignment, got middle seat"
Cons: "Unfortunately BA have turned into a budget airline experience at higher than budget airline prices."
Pros: "Ice cream"
Cons: "Seat too cramped"
Pros: "Crew was bery good and entertainment package helped passed the time"
Cons: "Economy seats too small and no leg room. Dinner was a disappointment even for airline food."
Pros: "The flight from London to BWI is convenient for people who live in PG County"
Cons: "The food and environment on the flight are boring"
Pros: "Quick boarding"
Cons: "Service was poor, flight attendants were rude."
Pros: "Overall, I had a very good experience."
Cons: "It would have been nice to have more leg room. When the passenger in front of me put her seat back I was stuffed like a canned sardine. Luckily, the plane was not full so we were able to spread out a bit."
Pros: "Crew were extremely kind and professional. Snacks were plentiful."
Cons: "Lavatories were atrocious. There was splatter and stickiness all over the lavatory even before take off. Was quite gross and dangerous in terms of public health. Especially in a dangerous flu epidemic season."
Pros: "It felt like there was more leg room than on the US airplanes."
Cons: "I thought the food was just okay."
Pros: "Very rapid flight. Landed far before scheduled arrival(at least 25 minutes). Checked baggage was delivered before schedule arrival time. Crew was pleasant/helpful."
Cons: "Flight was changed from what was originally scheduled and purchased. I was informed of the change after the purchase before traveling. Thus I had 4 1/2 hours between flights."
Pros: "Boarding was seamless and straightforward"
Cons: "Crew - Mostly men that looked like they hated their jobs. They were mostly unfriendly, and getting any of them to crack a smile was like pulling teeth."
Cons: "On arrival to Heathrow we sat on the tarmac for an hour and a half as apparently there was not enough staff to connect the plane to the gate.The computers to tell us where our connecting flights were, were down so they could not tell us which gate to go to. When we finally disembarked, I was not allowed to my gate despite it being in the same terminal and having 40 mins to go.I was directed to a BA desk to get another flight. After 15mins waiting here the staff were rude and announced they would be closing. I finally was directed to departures to be told the only option was the same time tomorrow. Terrible journey!"
Pros: "Great crew members and boarding was immaculate."
Cons: "Good flight, however I could see that not only my children were bored after an hour into the flight. Entertainment would be beneficial for BA to introduce asap."
Pros: "Crew were friendly and boarding was quick... the flight landed esrly"
Cons: "The food choice was limited not many snacks and chocolate"
Cons: "Food quality was mediocre, choices limited"
Pros: "Clean, informative pilot"
Cons: "2 hours delay!"
Cons: "I really couldn't move with the two fat pigs seated next to me as I had a window seat."
Pros: "see SH to GZ prior flight. The same."
Cons: "Same problems. Get KFC or McDonalds to cater. No one enjoys the airline's food which I suspect is prepared on a very small budget. Even a sandwich with a pre-packaged drink would elevate the foodservice."
Cons: "Flown business class 4 times with China southern. But their beds never lay completely flat. Always have a hump in the middle so I raise the back a bit to compensate"
Cons: "Terrible meal. Beef is tough. You cannot chew If off. Worst ever that I have ever had."
Pros: "Smooth transfer at CAN"
Cons: "Vegetarian food needs to be better. Tasteless food served. No options for vegetarian."
Cons: "The seats of A380 CAN-LAX flights were little cramped."
Pros: "The boardings service was perfect."
Cons: "From Bejing was the flight more 4 hours delayed. It wasn't comunications why?"
Pros: "Food was okay"
Cons: "Media system had to be fixed"
Pros: "Aircraft , oraganized, accomdating and the service was just unexpected."
Cons: "Better choice of movies on a 13 hrs flight considering passenger were 90% south Asian background."
Pros: "It was a newer model of the plane that I flew out with and it showed. Excellent interior, food was better than the previous flight. Very comfortable and functional for each individual . Crew were fantastic in there dealings with the passengers Overall a very pleasant experience"
Cons: "The inflight entertainment was not as good as I expected. To the extent there wasn’t anything that I wanted to watch as I’d seen the only 2 films that I wanted to watch in my previous long haul leg. TV series were severely lacking in choice as was the latest movies."
Pros: "Movie selection"
Cons: "More food options, both meals were chicken and rice. Website too difficult to use to prepick meals and seats"
Pros: "Food, crew, boarding experience, to wit."
Cons: "Nothing really. I was totally disappointed with the other legs, but this last leg was exceptional. Not sure if I’ll ever consider flying with China Souther Airlines though."
Pros: "Helpful staff both on ground and in the air"
Cons: "- The plane supposedly has free wifi :) :) :) but this is too good to be true. After a long and complicated procedure “all free wifi passes are gone, try again next time”. Someone said there are only 70 passes for the entire plane. - Similar experience with “free wifi” Guangzhou’s Bayun airport if you don’t have a Chinese simcard in your phone. - Navigating China Southern’s website for online check-in is a nightmare."
Pros: "Polite cabin crew."
Cons: "Lost my check-in luggage - still not returned after 4 days. Broke my expensive checked-in suitcase on the first leg of the trip. (No reimbursement for loss or damage.) Leads you through online check-in but denies allowing you to complete it. Could not reserve any seats (for 4 international flights) ahead of airport check-in. Forced to give up my assigned seat to accommodate someone else. No customer service contact phone number (in English) that works. Poorly designed website - difficult to locate and utilize options."
Cons: "Milk and sugar in the coffee."
Pros: "Friendly cabin crew"
Cons: "Over 2 hours late on departure"
Cons: "The boarding was shambles, the seats mediocre and not comfortable neither were the pillows or bedding looking clean. The staff tried but they ran out of items pretty quick. I paid for KLM and got something sub-par"
Cons: "The total unprofessional service/ way we have been treated. Never again I will fly with this company. 2 hours delay from Amsterdam for a unknown reason as their English is very poor. As we took off we shared our concern for our connection in Guangzhou, after managing to find someone able to speak and understand English (unbelievable on an international flight) we have been told that would be fine and eventually worst case scenario there is another flight during the day. When we arrived we have been told nothing (even though we shared our concern from the beginning, they didn’t care at all, connection from the same company), when we went out of the plane we ask a crew member in the exit corridor who replied like annoyed of the question that’s fine take next on the left and next on the right (more with gesture than with an English language) when we arrived after running at the transfer gate we asked about the connection to Sydney the first staff told us that the gate was already closed and it’s too late, we then asked what to do : go in this queue and didn’t want to speak anymore. When we arrived at the desk we have been told gate is closed, wait on the side we’ll see later, we asked when and have been replied later....after 30min we have been told that there is no other flight before the day after (same company, different speech...) and wait again....there is another flight the day after in the morning with 6 seats available only...for the rest we don’t know we have to check but it’s gonna be hard because it’s the high season : Unbelievable as we were 15-20 people in this situation...after a couple of hour we have been offered to travel via Vietnam with a stop of 9 extra hours before having another flight of 9hours if we didn’t accept this one they didn’t know... Never ever again with this company and this airport..."
Pros: "Loved the good space in seating. Really appreciated it. Mostly crew were friendly and eager to be helpful. The sudoku was the only entertainment I really wanted to use on this flight but it just refused to load. Didn't really matter as I had a good book with me and really enjoyed that."
Cons: "One stewardess seemed reluctant to help me with cabin baggage. No smiles. Didn't much like the 3 hour delay, especially as my waiting time was already 5 hours, however, I'm sure your were doing all you could to get us safely to our destination as quickly as possible. These things happen."
Pros: "Flight attendants were helpful"
Cons: "My Baggage came on the next flight and not on the one i boarded which caused a lot of problems"
Pros: "Boarding procedure, flight attendants were helpful"
Pros: "same as above"
Cons: "Same as above"
Pros: "I like food"
Pros: "I like everything. Good and kind staff"
Cons: "See above."
Pros: "Cabin crew support for food."
Cons: "Availability of limited Bollywood movies. Expecting English subtitles for Hollywood movies"
Pros: ""Nothing". I really mean it Nothing."
Cons: "I was flying to Delhi & it was an emergency situation for me bcz i lost my Dad & i was flying to perform the cremation of my Dad. And thing this was informed to the China Southern officials so that they could arrange something for me. I requested them to put me into another flight for which i was ready to pay the whole amount but no one listen to my request & i had to wait so long. I was amazed to see that no one was keen to understand my problem at both he airports i.e. Auckland Airport & Ganzhaou Airport. Apart from this the behavior of your officials was so rude & arrogant it made me feel as if i was a slave or some kind of culprit. Due to the ignorance & laid back attitude on your part i couldn't reach my destination on my time. Seriously it took me "24 hrs Extra" to reach my destination & as a result of which i couldn't perform the cremation. I was pissed off by the service; complete ignorance by the staff/officials of ur airlines. I wasn't expecting this kind of treatment from a reputed company like you. I request you guys to look into this matter seriously and try to take some corrective measures so that this thing won't happen in future with someone else."
Cons: "Ground staff did not want to help me and refused to put me on this flight because they reffered to no transit visa, although I was legally allowed to get on the flight as I have just found out, but it is gone already. As a result all my consecutive flight were cancelled as no show. I tried to reach the airline help line, however due to Chinese New Year they don't work, so there was no way to solve this problem I am VERY dissapointed. Will take this case to the court if my money not refunded"
Pros: "One of crew lady was very rude. Lunch was bed , but movies were great!"
Cons: "Was comfortable flight, didn't late for first time. But disappointed with crew."
Pros: "After traveling on the large US carriers China Southern is a breath of fresh air. Nothing is too much trouble for the cabin staff who were absolutely fantastic. The price was super competitive. Will always try and travel with them on trips to Asia."
Pros: "The price was hard to beat."
Cons: "Food was pretty grossand the website was TERRIBLE to use. To sign in to check in for the flight was absolutely impossible. I called and it kept ringing and then hanging up. Since I wasn’t able to check in I couldn’t check in till LAX and they were so rude about it. The website does not function well for English speakers."
Pros: "Cabin crew very courtious and professional."
Cons: "Sitting on the Business class seats is like sitting a lump of rocks. Entertainment selection of movies needs to be updated."
Pros: "Service and aircraft fleet."
Cons: "Most flights delayed for no good reason. Miss connections on both legs of our round trip to India"
Pros: "leg room"
Cons: "No toiletry bag"
Pros: "i was really impressed. again. my flight over was smooth, and flight back nice and easy...the staff is helpful and courteous, the food is good and enough.And the team they have to help with the long layover was fantastic."
Cons: "no complaints really."
Pros: "Wonderful staff. We had a problem with our entertainment system and so they upgraded us to first class. Felt really valued."
Pros: "Airline provided wheelchair for my injured friend and priority boarding"
Cons: "airline lost my friend's luggage and is only offering $15 per kg for the lost items"
Pros: "Liked the crew members, really sweet and respectful."
Cons: "No entertainment options (shared for two rows and is a small screen)"
Pros: "Food was mainly excellent, except one time the bread, and a piece of meat in the cold salad, were a little stale. Entertainment was mainly excellent, except the game choices were limited and the movies were edited."
Cons: "1. Uncomfortable boarding at JFK: Had to go out in the cold to ride a BUS to the airplane: Why can't they use a BRIDGE like everyone else? Since our first leg was from, and our lest leg was to, very warm places, we were not prepared for the sub-freezing conditions. 2. Horrible flight delay: JFK to CAN: Cancellation of flight CZ600, 12/31/17, followed by TEN-hour delay leaving JFK, was beyond traumatic. Airplane had to be fixed, but it should not have taken that long to find a solution. Passenger care was horrible: Initially we sat on the tarmac for 4 hours, then transferred to a waiting station with almost no heat and no access to rest rooms or food."
Cons: "Me and many customers on CZ 371 lost our baggages during the transit in Guangzhou. Still no update on lost and found yet."
Pros: "Great staff, food, comfort. Very clean toilets."
Pros: "Everything on time amd friendly helpful staff. The food was not bad and the sandwiches and drinks in between were good and plentiful. As well there was alot of entertainment options. My bag didn't make it on my flight, but this was due to a tight connection and it arrived on the next flight."
Cons: "Immigration at Guangzhou airport was too time consuming for a 24 hour layover. The airline was convienent and cheap- but if it loses the convienence by delaying passangers with cumbersome visa procedures, I at least will transit through another country and not use China Southern."
Pros: "Food was okay compared to Melb-Guangzhou journey that was excellent."
Cons: "Not much leg room (structural bits took up space). Entertainment touchscreen did not work. Not many snacks offered. Food was served more than an hour after a 12:20am take off. No toiletries."
Pros: "Crew are always good on CS. Ontime pretty much too which is a blessing."
Cons: "Still the quality or food and beverage selection is below the standard of other airlines. Perhaps a small spend increase by the airline on the quality will offer big gains. Entertainment has actually gone backwards. I have been flying this airline for years and it was good ! Not now seats are a little uncomfortable with not much padding."
Cons: "The food is great in business class, great service, really enjoyed it"
Cons: "The movies weren't working. They served one glass of wine. The stewardesses didn't seem to be interested in any issues."
Pros: "Friendliness of staff."
Cons: "Tired and outdated business class seats. Use of buses to take passengers to aircraft."
Pros: "Friendly cabin staff."
Cons: "Choice of movies was poor."
Pros: "The staff of China Southern made our trip a great experience. We have flown with this airlines several times, and will continue to do so in the future! Thank you!!"
Pros: "They did work with us to help with the seating."
Cons: "We flew from NYC- JFK to Siem Reap Cambodia and back with the airline. On the way back I was unable to choose seats online prior to boarding. We were placed in Row 63, which is the LAST row on the plane and does not recline. For a 15 hour flight this seating should not be used. It is completely unreasonable to think people will be ok not reclining, and honestly the seats felt more straight up than the normal seats. After discussing it with the crew for half an hour on a full flight they were able to move us to other seats. But were unable to move us to business or first for a discount. End point: these seats should not be used! It was so miserable even thinking we might get stuck with them. And if they do stick people there you should be comped, that was not worth the same fare everyone else payed for coach."
Cons: "Long haul airlines across Atlantic charging people for drinks and food on flights !! Best call yourself as cheap budget airlines and stop the pretence . Would be useful if this information was shared at booking plus “drip cost feeding” policy is appalling! Frequent traveller and have never seen such an appalling behaviour on long haul airlines"
Cons: "The queues at immigration in San Francisco were disgracefully long. it took us 3 hrs to get to our luggage. Advice to US govt to employ more immigration officers. Airlines should report on this"
Pros: "The crew was outstanding and the flight on time."
Cons: "One of the bathrooms was not working properly so everyone had to do with two bathrooms."
Cons: "More space on the flight"
Cons: "The boarding time"
Cons: "United Airlines in our experience runs late putting a lot of pressure on any ongoing connections . Not clean . Staff not friendly . Only sometimes helpful."
Pros: "Came close to missing flight because of gate delay because of connecting flight, but one of the flight attendants saw I was flustered and sweaty and gave me a cup of water before the flight even took off. Very thoughtful and nice."
Cons: "Going and coming back was delayed"
Pros: "Arrived early 787-9"
Cons: "See above"
Pros: "Crew were great, especially considering we had a couple of mishaps travelling with a five year old and five month old. Despite being a mega long flight it was comfortable and we were well looked after."
Cons: "Seats are a little narrow on the exit rows and bulkhead as the armrests accommodate the TV and tables. This also means they can’t be moved. Not unique to Air NZ though."
Pros: "The plane was new"
Cons: "Flight was switched to United airlines so the confirmation number did not work and we could not check in on line. Food was the worst I have had on a flight."
Pros: "The controlled and orderly way when boarding."
Cons: "The staff from the desk was unfriendly. On boarding no one showed you where your seat is located. The food was dreadful. The same aweful pasta meal on the outbound journey was served again. During the flight I was feeling very unwell I asked the flight attendant our axeick bag which she brought, but I was told to go to the toilet. She did not return to enquire after my well being. I was in the toilet for 5 minutes. Very uncaring. The tea was cold when served"
Pros: "I liked everything was excellent"
Cons: "There was a 10 minutes delay"
Pros: "Very friendly cabin crew. Sufficient food, quite tasty."
Cons: "Extra charge for spirits. Only beer or wine complimentary. Poor headphones and image quality so overall entertainment mediocre."
Cons: "Couldn't connect to the onboard entertainment system through my laptop."
Pros: "The bathroom sign that shows if it is busy without going there"
Pros: "On time"
Cons: "No snavks"
Pros: "The leg room and comfort in economy, for a 767, were surprisingly good but the quality of screen and entertainment was lacking. The screen on my iPhone is bigger than the screen on the seatback which if compared to other airlines is not up to the mark. The lack of facilities to charge things like ipads or iPhone was disappointing."
Cons: "The seat comfort was good as was the legroom in economy. The crew were friendly and helpful and I found the overall experience good. If Unitied could build on that and just offer power (even usb) and larger screens they would be onto a winner."
Pros: "Decent flight, can’t complain, pretty much empty."
Cons: "laberithine process to get my boarding pass. Booked on Kayak with last minute on a Luthanasa flight operated by United. Basically had to call all three in order to get my boarding passes as the website didn’t work. Really confusing."
Pros: "Not a lot of positive to say"
Cons: "Ignorant, rude air hostess, two male hostess, double act the pair of them, if they had of been recorded they would be first today. As I said in my headline, if you hate your job that much find one that makes you happy, United need to do secret shopper experiences on their planes, to quality check their hostess, this cowboys are representing your company and its not good."
Cons: "This airline was by far the worst I have used in years. Their staff, service and facilities need improvement"
Pros: "Entertainment and the crew"
Pros: "Nothing really everyhing was mediocre."
Cons: "Delayed baggage, smelly flight, food"
Pros: "On a recent trip it was very good to be in the new dreamliner and with staff that were enthusiastic and being able to deliver a good product, food and comfort wise was a big bonus. Thank you"
Pros: "Clean aircraft good entertainment, cockpit crew polite"
Cons: "The check in staff were unbelievably rude nearly looked and were abrupt and dismissive to a simple question. The cabin crew looked scruffy, and clearly had a lack of pride in their job and presentation. This is the first time I have ever flown United and I must say I would avoid flying with them again if possible, which is a shame and the aircraft and the entertainment on board were good"
Pros: "Pleased with all"
Pros: "The check in was good. The craft was clean."
Pros: "Plane arrived early and deplaned early. Crew pushed to serve drinks even though there were bumpy stretches."
Cons: "In boarding, putting groups 3, 4, and 5 in the same line works poorly. The size limits on carry-on bags and personal items was smaller than other airlines, unnecessarily so for the latter given the size of the space under the seat in front. United is inconveniencing customers without any justification."
Pros: "The service and convenience was excellent. Straight forward and smooth transition throughout boarding and catching connecting flight"
Cons: "The piece of mind given to me by the staff with baggage and connecting to the other flight"
Pros: "The price was decent. The plane was delayed by about 20 minutes, and they worked hard to get us on the flight quickly so we could make our connector flights."
Cons: "For a 5 1/2 hour flight, the only snack we got was one cookie. For the 4 1/2 hour flight, the only snack we got was a very small bag of pretzels. There is no TV. They give you free United wifi that you can use if you have a device to watch movies/TV on, but they don't have any outlets to charge the device, so it's kind of pointless. You have to download their app before the flight starts. I was having issues with the app on the previous flight, so I tried to get help with it before we took off. Our flight attendant acknowledged she heard my question and then just walked off and didn't help me."
Cons: "Had anightmare will complain to united diect"
Pros: "Newark Airport is great and the flight was comfortable"
Pros: "Economy seats had ok legroom."
Cons: "Connecting flight was cancelled so we automatically got out on the next flight. Our stop over went from 2h to over 7h. Staff at checkin were very unhelpful. They told us to go to the website to request a refund and wouldn't offer us any flight upgrades. We got on the flight and people were told not to sit in the unoccupied enconomy plus seats unless they paid for them. Pretty poor that considering there were at least 2 rows of seats available they are so tight they can't even be bothered to compensate us in a way that won't effect their bottom line. We completed the return request only to be told that refunds are not offered on schedule changes. Again pretty shoddy customer service and shows that all they are about is your money. The breakfast we had was disgusting. The melted cheese looked like someone had vomited onto my tray. On waiting for our connecting flight there was an old lady who was dumped at a gate on a wheel chair. They person then left without telling them what was happening. We could see she was anxious about not knowing what was happening. My wife went to the United help desk to ask for information for the lady's flight and was told she should just check the information board and dismissed. Not sure how an old lady who can't walk is meant to do this (this was explained to them). If United had bothered to make some kind of effort to be at least helpful in any stage with refunding / upgrading us and being helpful to an old lady maybe this review would be different. Ultimately all they care about is your money and will deliver a shockingly bad customer service wherever they can get away with it. I WONT be flying United again. I will pay more for another airline."
Pros: "very kind crew members and flight was an hour early."
Cons: "The worst food on an airline ever...witnessed so much waste all around me. No one could eat it. Entertainment broken and sound quality awful."
Pros: "The crew The entertainment options The power options The drinks"
Cons: "10 minutes earlier and the food would have been better. Then again, 10 minutes earlier and wouldn’t have made flight."
Pros: "The United Airlines lady on the desk at Terminal 2 was tremendously helpful (she had an Indian name beginning with S). She helped me sort out my ESTA and ETA for Canada and ensured I got through security without too much delay."
Pros: "I liked the flight attendant, who was kind and courteous."
Cons: "I hated the plane. I do not feel comfortable on prop planes, especially one held together by duct tape. My son pointed it out to me inside and outside. The plane should be. out of commission."
Pros: "Crew were amazing, so friendly and helpful Entertainment system was so so good Landed early"
Cons: "Overnight wasn't the easiest flight in the seats Serving people coffee when others are probably trying to sleep probably wasn't the wisest idea either Pre flight queue system is just baffling"
Pros: "I rebooked on another flight very easily! That was excellent"
Pros: "Security Video was interesting. Seat was wide and comfortable."
Cons: "Food was tasty, but strange smell was contaminated. Announce was so fast and unclear both English and Japanese. I felt no intention to communicate."
Cons: "The flight was full to capacity"
Pros: "Zero. Literally nothing."
Cons: "Delayed more than 4 times. And changed gate. Just terrible"
Pros: "Least expensive and quickest trip"
Cons: "Not always available on return trip"
Pros: "The movies were good - glad it was free and nice selection"
Cons: "US Pre-clearance in Dublin was ridiculous. I don't know what else to say about it. They were even holding us going down the escalator to the actual screening part. It was just one crazy queue to another. Will definitely make me think about ever going through Dublin again."
Cons: "Seperated me from my partner after we originally had assigned seats. Middle seats non reclining - horrible"
Cons: "We had to return to Newark due to problem with the plane. So we prepared for a crash landing, but there was little information as to how long it would take to land. So we circled for about 1 hour, waiting to crash land, Little information from the cockpit, and the steward was not prepared for the scenario. Upon normal landing, there was no information as to the next step. Disappointing."
Cons: "Took 3 days to deliver my case. They have daily flights. Very poor."
Cons: "For an international flight, there should be more amenities like charger etc."