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|September||Best time to beat the crowds (5% less expensive on average)|
|December||Most popular time to fly (12% more expensive on average)|
Average price of a return ticket
|RM 3,093||(price for this month)|
Good deal for a return ticket
|RM 624||or less|
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights to Southeast Asia.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Southeast Asia is likely to change within 7 days, so travellers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Southeast Asia with an airline and back with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Southeast Asia up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Cons: "Business class seats not very long if you are tall. Western meal option is not really very western. Crew is a little too efficient- got woken up 90 minutes before landing to clear the mattresses. Lots of announcements- a bit too much. On time, and quick to respond to requests. Sake was good as was the ramen."
Pros: "Nothing to complaint. Excellent airline nowadays"
Cons: "Very good airline except for the fact that the staff at Narita airport."
Pros: "Wonderful crew, wonderful food, love the chef program for meals which helped me feel more engaged in the JAL experience, and air mos burger for breakfast which made me feel as though JAL truly wants to show its passengers highlights of modern Japanese culture."
Cons: "Seat and seatback were so stiff and uncomfortable that my tailbone and neck/back hurt; I had fallen asleep and woke from the discomfort. Entertainment had censored versions of films that ruined the viewing experience. Music collection interface could be designed better."
Pros: "The crew was super friendly."
Pros: "Wonderful crew"
Pros: "even though I was in Economy class, the seat was comfortable, the food was good and the flight attendands were attentive and polite"
Pros: "Perfect service, never had a more pleasant and attentive crew"
Cons: "Movies were pretty much still the same as 10 weeks ago. Not possible to sleep in the seat in premium economy right by the toilets and galley. Constant door clattering and toilet flushing. In other cabins the noise wasn't as bad, probably better insulated?"
Cons: "Flight attendants"
Pros: "Service was excellent. Premium economy seats well worth the few extra $$."
Pros: "The food the service and the staff"
Pros: "The food the service and flight was great"
Cons: "Food was awful. Huge hassle having to clear immigration pick up bags and check in again in Shanghai."
Pros: "Easily upgrade to premium economy class"
Cons: "Some staff lack of basic english"
Pros: "Excellent Service, food and beverage. Comfortable aircraft cabin atmosphere."
Cons: "in-flight Wifi is not working"
Pros: "Hands down Jal is the best airline japan has to offer!"
Pros: "It was very good no prO lens at all:)"
Pros: "Cabin crew were very nice. Food was okay, while the legroom was good too."
Cons: "Delayed flight, but the email notification from JL was lacking the most important detail... The new take off time! It was 70 minutes later than advertised, but then delayed by another five minutes on top after a late take off."
Pros: "The staff were fantastic nothing was too much trouble and great fun attitudes."
Cons: "No entertainment systems."
Pros: "The business class layout was very good. Seats comfortable with excellent cabin staff and the food and its presentation was A+"
Cons: "Hard to think of something here...possibly better movie selection and having to bus from plane to terminal... But that's about it!"
Pros: "Beautifully presented and tasty Japanese food. Electronic windows."
Cons: "Not overly impressed with the 12:05am departure time. Western food not overly impressive. Having to travel from the plane to terminal by bus."
Cons: "No space for cabin bags. Late by 2 hours. Super rude and passive aggressive staff. Kept in bus at Frankfurt for 10 mins. Won’t fly BA again if i can help it."
Pros: "The crew was very friendly and helpful! A smiling face makes a huge difference! The airline was excellent with our luggage, transfers and boarding. Easy to fly!"
Cons: "No entertainment. Still a long flight for kids."
Pros: "Very friendly and polite. Very helpful and on time."
Pros: "Attentive staff. Great food. Great service. Vast improvement over Cathay Pacific."
Cons: "Double standard"
Pros: "Courtesy and thoughtful services throughout the flight More leg room and better food than typical American Airlines’ economy"
Cons: "Can’t think of any thing"
Pros: "The seating on this plane was super spacious and comfortable- leg and seats. Also the seatbelt gave real room. The plane was cleaned; crew friendly, food delicious- featuring semi- famous chefs and well ventilated."
Cons: "Flights should enter from back to front that way you're not waking over people to get your seat.-"
Pros: "So cramped. Very uncomfortable flight."
Pros: "Great service."
Pros: "Clean plane, very nice crew."
Cons: "Flying coach is always cramped for a tall person!"
Pros: "Prompt, friendly service. Clean aircraft with comfortable seats. Onboard meal for international flight."
Pros: "I got an upgrade!"
Pros: "All their employees were very polite and it definitely stood out."
Cons: "Coffee just didn’t taste good to me. But they had wine, so not a big deal!"
Pros: "JAL has always provided exceptional value for money and top notch service."
Cons: "Have taken several JAL flight the last 1 year and this flight was significantly worse than the last few. Especially the meals."
Cons: "Our flight was delayed for two hours. We have a connecting flight from Osaka to Los Angeles, which we were worried we couldn't make it. They told me the flight will wait for us because there were 20 plus people also need to get on that plane. When the time of boarding we heard they were calling us to the front and explained the flight we were suppose to be connecting already took off. They had to booked us to another airline. We were extremely disappointed! We asked if we could took another Japanese airline but they said our luggages were already transferred to that airline and the tickets were printed! Mosf importantly we have already waited in airport 5 hours and they needed us to wait for another 3 hours! Very bad experience with how they dealing with this situation!"
Pros: "The meals. The attention to service details. The seats are better."
Cons: "Ticket reservation follow up."
Pros: "Service is great."
Cons: "Flight was an hour late. Boarded late. Took off late. Delayed 10 minutes at arrival gate with seat belt sign on."
Pros: "The Crew"
Cons: "This terminal is not easy to find. You have to take bus from the main terminal."
Pros: "Superb services!"
Cons: "I don't think there's anything I didn't like during my journey"
Pros: "Incredibly nice staff made you forget about the older plane model you are in. Decent airplane meals and the nonstop from San Diego makes Japan now a frequent destination for us! I lucked out with 3 open adjacent seats roundtrip woo hoooo!"
Cons: "Movie selection was the same on return flight which was a bit of a bummer."
Cons: "Everything. Screens were small. Leg space was little to none. Food was trrrible. I will never fly with JAL again"
Pros: "Crews are very polite and willing. They During the entire 13 hours flight, they continued serving drinks and snacks. I have not seen such services on the other airlines."
Cons: "The movies were not the first run ones."
Pros: "the staff"
Pros: "JAL always have good services."
Pros: "Crew was very nice, movie selection was great and the 787 is a nice plane"
Cons: "Not a lot of room to move around (seat size) and need more bathrooms only had 4 for about 100+ ppl"
Pros: "Excellent flight and wonderful service!"
Pros: "Friendly and helpful staff, excellent food."
Cons: "Didn’t even take off!"
Pros: "attentive crew. comfortable seating. good food options"
Pros: "As always crew magnificent"
Pros: "The crew provide good service but personally i did not like the food that could be lot better."
Cons: "I bought my seat assignment in advance, and they did not give me this seat on the plane. Before boarding, I asked at the gate if my new seat was a window--which is what I paid for--and they confirmed yes, my new seat was a window. Turns out, it was not, it was a middle seat. I asked a flight attendant to relocate me to a window seat, which she kindly did, however this seat was quite uncomfortable as I was seated next to a large gentleman who probably should have been required to purchase two seats. Overall, there were two issues with Qatar Airways during this trip: they did not give me the seat I had requested and paid for, and then lied when I asked if my new seat was a window."
Pros: "Yes. the crew was amazing, respectful and seats had adequate leg room. Entertain equipment was working."
Cons: "Same advertisements before each movie could play were annoying to me."
Pros: "The crew was very friendly and helpful"
Cons: "Longer wifi time and faster connection"
Pros: "Seats were comfortable but space was narrow"
Cons: "Please give space between front and back seats"
Pros: "crew was amazing.. seat are comfortable"
Cons: "if the food includes children meal ."
Pros: "Food, seat, entertainment"
Cons: "The staff though friendly was found to be unhelpful. I was literally carrying three bags and a toddler in my arms, and passed by at least three crew members. But none of them bothered helping me. Your measure of success is not just how well you treat your business class. That’s not being world class"
Cons: "Headphones- only one channel."
Pros: "The service as usual on Qatar is excellent"
Cons: "2-2-2 setup is old style for business class and while the seats were nice it means either you are stuck by the window or need to move to let others out in the aisle"
Pros: "I got a very good seat."
Cons: "Qatar in Belgrade didn't tell me about alchocol bottle I bought in the Duty Free and that i could not go with it all the way to melbourne even bag was sealed and receipt was visible. I lost $ buying, because custom in Doha had to take bottle. Its not right. Qatar custom could see in Belgrade and didn't tell me and the same in the Duty Free shop."
Pros: "Excellent-18 hour flight but Qatar really looks after you. Crew amazing and food is pretty good."
Cons: "Entertainment on the Boeing 777 suffered from access problems"
Pros: "The Crew were professional, friendly and comforting. The A380 Business Class is the best way to fly. Smooth journey, very comfortable reclining beds with enough room to within the bed area to move around with adequate space. The Wine list was excellent with a great choice and variety."
Cons: "Nothing to do with the flight...but Qatar could have offered an airport hotel room to their Bus. Class passengers for the 9 hour delay....we did have the Lounge, but a shower, rest and comfort after another previous 5 hour 30 minutes flight from Athens 11.30am Start to 2.00am start from Doa."
Pros: "This was my first experience with Qatar & it was outstanding. Crew members are extremely courteous & helpful. The aircraft seats in economy class were roomy & comfortable. Bathrooms were kept clean throughout the long flight. Food was very good as was the selection of flight entertainment. Can't thi"
Cons: "WC size (too small) and location ( way too close to flight staff and food section)"
Pros: "The Crew was amazing, the Seat a bit better this Time only 3row of 3 Seat"
Pros: "Staff were fantastic."
Cons: "Better movies please."
Pros: "Great crew, aircraft etc"
Cons: "General - King Hamad airport is brand new and yet there still aren't enough gates to comfortably service all QA aircraft."
Pros: "The crew was very friendly and helpful throughout the flight"
Cons: "The boarding process in Chicago wasn’t great. Zones were not used"
Pros: "The airplane and clean"
Cons: "The seats destination between them very small"
Pros: "The staff at Qatar Airways did everything they could to make this flight one of the most enjoyable of my entire life. The food was well prepared and exceeded my expectations. I also enjoyed that the food was served at times that minimized the impact of the time change."
Cons: "The movie and TV options were impressive; however, in-flight WiFi and power would have been convenient and improved the entertainment on board the flight."
Cons: "Unable to reserve any seats so ended up with the family split all over the plane"
Cons: "Houston airport qatar airways check in office has 4 counters and 2 were for people who electronically checked in and they were only a few and other 2 counters were for the huge line. Need more counters. Doha airport has majority of Indian national personell at check in and luggage checkins. They have to learn some manners and be polite with people. Rudeness is a turn off passengers who are tired"
Pros: "The entertainment was reasonable, I enjoyed the festive choices."
Cons: "Screaming babies, obese people sat next to me, water rationing, not a pleasant experience. Arrived sleep deprived and dehydrated. I have much better experiencs on a visit to Australia - this was my third time this year!"
Pros: "The entertainment was reasonable, I enjoyed the festive choices."
Cons: "Screaming babies, obese people sat next to me, water rationing, not a pleasant experience. Arrived sleep deprived and dehydrated. I have much better experiencs on a visit to Australia - this was my third time this year!"
Pros: "Same again the crew were fab"
Pros: "Customer service"
Pros: "the staff were friendly and accomplished good travel nothing was too much for them."
Pros: "Good crew, fair choice of food and drinks and served whenever you want it. Good array of entertainment on offer but our flight was a 'sleeper' so after a fumble with the controls and the limited new releases, I opted to read instead. Not sure we like the Dreamliner configuration and levels of comfort more than the 777 or Airbus offerings but it was fine."
Cons: "A couple on our flight decided it was OK to have their 4-year old run around the cabin shrieking and causing a lot of fuss. Most of us in the cabin complained but these parents were pathetically weak and elected to allow it to continue. No sleep... spoiled experience.. miserable flight in this respect. Terrible Business Lounge 'Aspire' in Gatwick; dirty and poorly equipped - not even Prosecco on offer without paying £5 for a small glass. Qatar should stop using this dreadful place. Crew seemed to have stopped referring to the passengers by name and offer a less-personalised service in Business than we have become accustomed to. The food choices while good, have been paired back as have the selection of wines."
Pros: "Nothing much."
Cons: "I think airplane was small in Doha to Amritsar sector . There are not too many flights"
Pros: "The crew were nice and very helpful. Vegeterian meal was great"
Cons: "It was cold almost for everyone and everyone used blanket, some people asked for second blanket."
Pros: "Nothing was spectacular."
Cons: "No lounge in Philadelphia took my Priority Pass. On the flight, the woman in front of me threw her chair back without asking and almost had hot coffee all over me. When I asked her to put her chair up, she got mad. She went to staff to insist she could put her chair back. I showed them that I was indeed in a back brace for a health condition and that I needed opportunities to move and shift, cross legs to release tension, etc. Staff sided with the rude woman, who, given the chance to move to an equal seat on the opposite aisle where she could recline, refused to move. I was very frustrated and have never been treated with such discrimination regarding my health concerns."
Pros: "Boarding was great as well as comfort and crew. the flight was ok"
Cons: "however there was no internet and bad entertainment. You couldnt really navigate on Oryx One and it was hard to select the autoplay or map. There was no remote unlike the B787 between MAN and DOH. Pre-download things on laptops, tablets, phones or whatever ifyou are not going to sleep on the flight. It also took 3 hours because of UAE and Qatar :("
Pros: "Business class was good Cabin crew service was impeccable Vegetarian meals were good Need more choices"
Cons: "Old aircraft Toilets were non functional but the crew kept them clean Entertainment systems were not functioning with remote Need complete overhaul of these Not enjoyable on a long flight"
Pros: "all nice"
Cons: "nothing but avoid bread"
Pros: "Faultless as per usual QA flights"
Pros: "Entertainment is very good"
Cons: "it felt like sitting in a sardine box"
Pros: "Very impressed with the service. Very friendly staff"
Cons: "My entertainment unit on the Perth Doha leg never worked even after several resets"
Pros: "The food and the crew were excellent. Highly recommend the chicken massals"
Cons: "The seats in economy class were a little too close for comfort"
Pros: "On business class, so service was extraordinary"
Pros: "All good thank you + food and crew and entertainment"
Cons: "All good thanks"
Pros: "I enjoyed my flight,it was a smooth trip from Doha to Manila, the Cabin Crew received adequate training on taking care of people, as a professional nurse who is use to taking care of others ,I see someone else looking after me and I really appreciate their efforts. Shortly before we landed at Manila, we were informed that in order to meet international flight rules and regulations that insecticide will be sprayed we were advised to cover our nose,as a medical personnel I see it not good cos it can trigger an Asthmatic attack in a known asthmatic patient ,it was a lovely journey"
Cons: "I enjoyed their meal and services wanted to be Oliver Twist"
Pros: "Friendly crew and good food/drink service. Timely departure. Comfortable and spacious seating at the departure gate."
Pros: "process quick and efficient"
Cons: "average seats"
Pros: "Terminal 5"
Pros: "Clean aircraft."
Cons: "Bathrooms not updated and comparable to some other airlines. Crew can be a bit more interactive and friendly."
Pros: "Early departure and early arrival. Everyone was very friendly."
Cons: "We had to wait for staff to come and check in baggage."
Pros: "Really nice crew and quite good food"
Cons: "BA business cabin "suite" concept makes the whole thing feel cramped and narrow, not to mention very inconvenient to move through with luggage (or at all). A serious miss from the BA interior designer."
Pros: "All was good and on time"
Cons: "Just be good, they could still offer free drinks or water to passengers"
Pros: "The crew was good"
Cons: "The entertainment on the plane should be upgraded and wifi should be provided"
Pros: "It is very disappointing that the I have been charged for my luggage. I have been allowed one peace suitcase from London to Stockholm. I was allowed from London but on return British Airways check in staff charge me unlawfully."
Cons: "Seating is a big problem. I am only 192 cm tall and cannot really fit my legs into the space. Have them out in the corridor"
Pros: "A quiet flight. Low season and with a BA flight to the same destination10 minutes before our one departed, this resulted in a near empty plane. Perfect."
Cons: "I have to say, the coffee on offer is disgusting. I would certainly look in to changing that."
Cons: "Free food"
Pros: "Everything was great the crew, on time arrival, food and so on"
Cons: "The entertainment screen on my wife's seat was broken and it would not keep straight up."
Cons: "Better business class seats"
Pros: "One of the crew used bad words toward one of the passenger ..!"
Pros: "The service in the Business Class section on British Airways was phenomenal"
Pros: "This was a long flight for us but the entertainment and food options were great and kept us comfortable the whole time."
Cons: "Nothing really. It was a great flight."
Pros: "total flight bsolutely excelente custumer service stuffs was very friendly outbound and inbound no dilays"
Cons: "not aplicable"
Cons: "there was a mechanical error which kept us on board the plane for 20 minute increments for nearly 3 hours until they had us switch planes"
Pros: "The free drinks."
Cons: "The stink of curry throughout the plane and the other choices of meal being gluten laden pasta and gluten laden crackers, muffins, and bread for breakfast. I am very glad I ate in SFO before leaving or I’d have been starving by the time e arrived in LHR."
Pros: "Efficient boarding, friendly staff"
Cons: "Very poor movie choice and poor quality screen"
Pros: "Excellent crews"
Cons: "Entertainment system"
Cons: "I didnt like the fact that we had to pay for a cup of tea. Surely that should be complimentary."
Pros: "Crew very helpful"
Cons: "New booking system where you cannot select seats without paying more money is outrageous. Will fly Virgin next time. Seats did not recline Flight left three hours late. Nearly missed connection. Very stressful experience"
Pros: "Good crew!"
Cons: "No complimentary coffee or soft drinks! No entertainment!"
Cons: "We missed the flight and so has nothing to say. We are still lamenting over our lost luggage"
Cons: "No tv at all"
Cons: "Delayed 30 minutes"
Pros: "At least we were able to wait in the lounge."
Cons: "One of the jet bridges malfunctioned. Had to board >500 passengers via remaining bridge. An hour late departing."
Pros: "The food was excellent. The service was one of the better ones."
Cons: "The forwyand rear facing business class seating is ok. But the window seats on the 2-3-2 configuration needs so me workout to get in and out. For a large person like me it was cramped and extremely claustrophobic."
Pros: "Almost nothing on this flight."
Cons: "Boarded on time then 40 minute delay before take off. After we landed the plane came to a sudden stop and the Captain told us the lights to guide us to the appropriate place were not working this was a long delay. When we got to the disembarking area we had another long wait and the reason was due to the bridge not working,eventually we went out the back of the plane. The most unbelievable problem was the announcement just before take off that both rear toilets were out of action,since the flight was late this was an issue and I do not believe that both toilets could be broken more likely that there was no person available to clean them."
Pros: "Crew did really well in their roles."
Cons: "BA are no different than all operators in the drive to put as many bums in as many seats as possible. News flash. Only so many sardines go in one tin. Make seats more comfortable and more leg room and we would pay the premium for that reputation as a caring, comfortable operator."
Pros: "Flight was comfortable and on time, plane was clean and warm."
Cons: "Did not think this was any better than the budget airlines, I expected more from British Airways, no entertainment on board - food limited, some gifts ran out."
Pros: "Long haul service and food has improved but service is still kinda ‘cold’. Cabin crew still wears a frown most of the time."
Cons: "The reclining mechanism is not user friendly whereby the chair does not recline smoothly. Unfortunately it falls too quickly and not allow the passenger in the back row to get out of the way. a must thing to improve."
Pros: "Loads of leg room. Comfy."
Cons: "No food, no hold luggage allowance. Online checkin process is clunky and buggy."
Pros: "Absolutely nothing - and this was Club Europe"
Cons: "Punctuality (lack of). Comfort (lack of). Seat pitch. Food. Cabin crew service. State of aircraft. Price (premium for a budget service)."
Pros: "We enjoyed the flight from Orlando to London."
Cons: "Trying to find the connecting flight in London and not much leg room."
Pros: "Safety and security instruction video way of presenting. And support from the crew"
Pros: "Nothing - even in so called Club Europe."
Cons: "Cheapness and shabbiness in every respect. A sad downward spiral for a once impressive airline."
Cons: "They were late by 2 hrs"
Pros: "Everything was dealt-with efficiently. Very friendly staff. I didn’t want to have to make that journey but it was as comfortable as it could be."
Cons: "Nothing could have been better."
Pros: "The flight was able to board early and arrive early. Very friendly service, enjoyable flight."
Pros: "The flight went really easy and smooth. The cabin crew was very efficient doesn't disturb you during the fligh with sales therefore you can focus on your things."
Pros: "How efficient, professional and pleasant the captain As well as cabin crew were."
Pros: "The staff"
Cons: "We got delayed for 2h. Also,I traveled with BA before and I received an eye sleeping mask and a thooth brush, but this time those items were not provided. The blanket was smelling quite bad."
Pros: "Meal was nice"
Cons: "Crew were disinterested. One piece of luggage arrived the other a day later."
Pros: "The on board service was good"
Cons: "The check in service wasn't gd; staff not very helpful"
Cons: "the flight delayed a lot and i missed my connection flight as a result"
Cons: "my ticket was suspended for no reason, asked me get another ticket book , can't board, later a lady ( Sonam ) there in check in counter resolved. The check in Staff Mr. Gaurav at India airport was rude and over smart while talking to me, he pretended he was busy , but who is FREE in this world. Poor experience at the time of check in. and yes Thanks to Sonam who walked extra mile to talk to customer care of british airways and resolved for my ticket. Finally I could board. Even if ticket was suspended why it was not informed me to take any pro active action, why I had to wait in long queue to know that my ticket was suspende, IS IT NOT RESPONSIBILITY OF BA ???"
Pros: "flight cancelled"
Cons: "flight cancelled because of fog,........ there was no fog"
Cons: "Piotr customer service with 2 hrs golfing periods to rescheduled changed flights Vegiterian meals ordered never came through They re touted me through an surliness wgrre I had to get my lugauge in London then check back in to my next flight to Malta."
Pros: "The crew was awesome and boarding was quick"
Cons: "I can’t believe with all that’s going on American doesn’t care. The terminal was packed with people. Terminal B Charlotte airport. Packed!!!. I had no choice. In the future Jet Blue. I know it’s all about making money the flight was packed. Logan airport Delta every other set has a sticker don’t sit here"
Pros: "Crew was very accommodating but all three of us passengers were very close together, Thank goodness we were all considerate of the other."
Cons: ", Thank goodness we were all considerate of the other.Just need a little more elbow room for a comfortable flight."
Pros: "At washing D.C. , soon I've get off the plane and ask to one of crews at gate 36.that lady didn't know what time is for next connecting flight for going to Columbus Ohio. She keep saying I don't know when ? What time to leave.why it's so late to connect next Flt. That answer doesn't give me a clue made me a frustrated. I do not use any more the connecting Flight in the future."
Cons: "never made it to this flight."
Pros: "Seats were ok"
Cons: "Better seats, the main cabin extra seats were just like the other main cabin seats. One particular stewardess was very rude to all the passengers, while the steward Jeffery was very nice and friendly."
Pros: "We appreciated being upgraded to first class using my segments."
Cons: "For a 2 1/2 hour flight in first class all we got was our pick from a basket of chips. Horrible!"
Pros: "Arrived safely."
Cons: "Bumped from business to coach and given a lousy $300 voucher."
Pros: "Not a lot. Entertainment options on board were decent. Food was alright."
Cons: "Everything! Crew were terse, rude and inattentive. Due to an issue with a bag on board without the associated passenger we had to taxi back to the stand for it to be removed before we could take off. This cost us an hours delay. There was limited apologies for this, no refreshments provided during the wait and poor communication of this. During the flight the staff were inattentive and sparing with refreshments. Service generally did not live up to expected level associated with an inter-continents flight. The flight was turbulent but crew and captain seemed over cautious with it and crew had to remain seated unnecessarily at times and at the detriment of passenger service. One stewardess wouldn’t even let me finish a drink before removing it from my hand claiming we were about to land and she had to sit down because of turbulence. We were still 40 mins from landing at this point! All in all a pretty bad flight, and it’s safe to say I won’t be flying American Airlines again."
Cons: "Delay of 1 h at Philadelphia to Syracuse !!"
Cons: "INTERNET is difficult to figure out in these AA flights"
Pros: "We finally got here."
Cons: "Communication about the delay , which gate we were leaving from, having an entertainment system that worked (they said I could use my device with the app downloaded, but it did not work, I kept getting an error)."
Cons: "You could have been on time. You negatively impacts ppls lives and don’t give af."
Pros: "Not much crew stayed in back almost the whole 6 1/2 hr flight and seemed not to friendly"
Cons: "It would have been better if they had departed when they said they were going to after a delay. Flight was delayed first 1 hr then two more hours. The airline finally posted that it would depart a 4 PM and we didn't even start boarding until 5PM. Then they tried to rush us on so that everyone was standing on the HOT jetway for 10 min waiting to get on the plane. Plane didn't take off til 5:35 PM. Over all on this trip I had three flights that were delayed. I'll think twice before taking American Air again."
Pros: "Crew was very nice and friendly"
Pros: "Getting off. Entertainment system."
Cons: "The food. Working toilets. 10 abreast seating is too tight on 777. Avoid."
Pros: "This was a quick flight - 39 mins I also got an upgrade too"
Cons: "Missed the flight due to poor staff and a delayed landing from my crossover. Given how childish the ground staff were being, I can only assume the flight staff wouldn't be much better."
Pros: "The crew and the seats were okay."
Cons: "The flight was delayed for almost 2 hrs. We should receive credits for that."
Pros: "Considering it was only a 2.5 hour flight, the snack was fairly good."
Pros: "The crew were great, entertainment was good."
Cons: "After sitting on the plane for an hour they found a problem and so we had to deboard and wait for another plane. Obviously better than taking a less than optimum plane but added a lot of waiting time to an already long day. Not great that on a 6 hour flight we had to buy food."
Pros: "The crew were nice, glad I paid for the extra legroom."
Cons: "The food was only so-so, but it’s only a short flight so you can’t expect too much."
Pros: "Easy access and commute"
Cons: "It ridiculous how small the seats and aisles are. It not fun flying any more"
Cons: "More space. The seats were packed next to each other."
Pros: "Nice new 737-800 w/ comfy seats, but the plane was nearly 40 mins late due to previous flights."
Cons: "The flight was fine, just be on-time."
Pros: "Checking in with my Mum who needs assistance was excellent."
Cons: "Lack of Entertainment."
Cons: "Entertainment is becoming too complicated for us old heads. Food, I still resent having to pay for something that is ed to be included in my fare."
Pros: "Quick flight. Took longer boarding than air time!"
Pros: "Must wider seats on this aircraft"
Cons: "Inflight monitor broken"
Pros: "I liked the room."
Cons: "There was no entertainment. Could not get seats together."
Pros: "Good legroom on economy"
Pros: "Great crew, comfortable flight."
Pros: "Great crew again, basic aircraft but comfortable economy seats."
Pros: "Friendly staff and helpful"
Cons: "Did not fly out of Ontario, I was being led to fly out of LAX since there was a delay. Ended up flying out of John Wayne Airport."
Pros: "Flight crew were very apologetic"
Cons: "Missed connecting flight from Miami. Only one flight per day. Had to take a flight to an alternative location, drive for an hour down the coast and take a ferry to my final destination."
Pros: "Crew were ok Captain was informant"
Cons: "Delay Heat on plane at 98 degrees upon boarding"
Cons: "Our last 6 flights have all been changed or delayed significantly. Then they loose our bags on a direct flight. Won’t fly America airlines again!"
Cons: "There should be more number of check in bags for passengers. At the least the overhead bins should be allowed to the passengers."
Cons: "Canceled my flight"
Cons: "The flight was delayed. The food was not great. There is not a lot of space in these planes, and it was a long flight. There is no power supply."
Pros: "Veggie Asian meal was great - curry."
Cons: "Freezing cold air conditioning. Seven hours siting in a fridge. Asked stewardess to turn it up. She didn't."
Pros: "Great films and tasty food"
Cons: "Had to run to gate after two buses to reach correct terminal. Saw info that flight was closing. Held up at gate due to confusion with my boarding pass. Limited leg room on flight. End of flight huge queues at Dallas airport for security. After a long flight a passenger does not need to be corralled through excessively long winding lines."
Pros: "Legroom was great!"
Cons: "On time"
Pros: "Went on time and looked after very well"
Cons: "Going over leg room, a bit tight"
Pros: "Crew very friendly couldn't be more helpful. Food snacks and drinks good. Very efficient boarding system the best I've encountered."
Cons: "Roof mounted tvs a bit disappointing and the films were just repeated. Coffee needs coffee in the cup, it was just milk and water no taste of coffee."
Pros: "The flight was on time. It was smooth and we had absolutely no problems"
Pros: "I was asleep."
Cons: "The seats were very cramped."
Pros: "The entertainment is amazing. Did not expect it. Just download the UA app and it is connected to your device"
Cons: "Not their fault but we were detailed total of 3 hrs from Ontario to SFO and SFO to HNL due to aie traffiv in SFO. They handled it well"
Pros: "Have seatback TV and arrived on-time"
Cons: "Sitting in window seat"
Pros: "Flight left on departure and on board air cooling system was much welcome. Cabin crew were polite."
Cons: "Cabin was untidy, goodness knows what was stowed away at the back of seats towards the rear of the cabin, so rear of cabin was unwelcoming. Cabin crew should keep some overhead lockers for their own use. Poor sound quality on Inflight entertainment, either that or Headphones were poor. Food portions were painfully small (lunch of chicken risotto) AND I found pretzel flavoured breakfast bap unpopular."
Pros: "Read above"
Cons: "When I spoke to the United person last week to confirm baggage and carry on requirements. He said I could take a carry on when I turned up to the gates I was charged another fee for my carry on bag. What is baffling is that when I arrived at Denver people were getting complementary check in baggage. I’m so dissatisfied with the booking and the amount it has now cost me ruining any savings I’d had for sanfrancisco"
Pros: "great crew, easy flight"
Cons: "Aircon was too cool"
Pros: "The crew were so helpful and nice"
Cons: "Only if teleportation exists"
Pros: "Arrived early 787-9"
Pros: "Nice quick flight staff great and very helpful!"
Cons: "Entertainment wasn’t free"
Cons: "See above"
Pros: "Fast boarding in good order"
Cons: "My suitcase handle was broken"
Cons: "flight was delayed. tug car didn’t work"
Cons: "Broken video monitor on my seat and window seat. Ripped and dirty pockets on all the back of the seats in the row in front of me. Just a feeling of disrepair."
Pros: "The controlled and orderly way when boarding."
Cons: "The staff from the desk was unfriendly. On boarding no one showed you where your seat is located. The food was dreadful. The same aweful pasta meal on the outbound journey was served again. During the flight I was feeling very unwell I asked the flight attendant our axeick bag which she brought, but I was told to go to the toilet. She did not return to enquire after my well being. I was in the toilet for 5 minutes. Very uncaring. The tea was cold when served"
Pros: "Comfortable and efficient"
Cons: "No vegan food options left"
Pros: "Seats and entertainment"
Cons: "One syaffmemberrude butall not very friendly orhelpful no food to purchase on board which meant we had absolutely nothing to eat until landing not good when ad ertise that you can purchase on board also paid 50 dollars for checked bags but ihadconfirmed with your airline theywereinyheprice along of gimethecrewwalkedpast with coffee withoutaski gif wanted one"
Pros: "I liked everything was excellent"
Cons: "There was a 10 minutes delay"
Pros: "Not much"
Cons: "Cabin AirConditioning fault. Air bridge fault all delayed flights from Fort Lauderdale to San Antonio"
Pros: "Very comfortable flight"
Pros: "WiFi and entertainment on board the aircraft"
Cons: "All goof"
Pros: "Decent flight, can’t complain, pretty much empty."
Cons: "laberithine process to get my boarding pass. Booked on Kayak with last minute on a Luthanasa flight operated by United. Basically had to call all three in order to get my boarding passes as the website didn’t work. Really confusing."
Cons: "Fellow passengers; too many howling kids with clueless parents"
Pros: "Not a lot of positive to say"
Cons: "Ignorant, rude air hostess, two male hostess, double act the pair of them, if they had of been recorded they would be first today. As I said in my headline, if you hate your job that much find one that makes you happy, United need to do secret shopper experiences on their planes, to quality check their hostess, this cowboys are representing your company and its not good."
Pros: "Captain and crew were brilliant, kept passengers informed throughout as to the delays, as a result all passengers were patient and understanding. Not much more could have been done to improve the experience as the snow and conditions at Dublin airport were out of their hands."
Pros: "My husband and i we want to seat next to each other"
Cons: "1) Chicago O'Hare Airport Airline staff very rude. 2) from Los Angeles to Chicago my husband and i are not sitting to each other. My husband is upset. 3) from Chicago to Los Angeles my husband and i are not sitting to each other. It happened again. Very disappointing. We think the airline doing this intentionally."
Pros: "No faults"
Cons: "Very pleasant flight"
Pros: "Nothing really everyhing was mediocre."
Cons: "Delayed baggage, smelly flight, food"
Pros: "Crew were very helpful and flight was direct and on time ( unlike my other UA experience hence I started taking Air New Zealand )."
Cons: "Thought it was Lufthansa. Missed the partwhere it says “operated by”. So it wasnt the flagship Lufthansa aircraft but United Airlines. It was an ok flight with UA. Cant complain. It was a direct flight."
Pros: "We were on time and the flights were excellent. Liked the way the pilot and the crew interacted"
Cons: "Delayed for so long! 5 hrs"
Pros: "Not much to like on United. The boarding was the best part as the staff were somewhat helpful."
Cons: "One nice flight attendant out of the five I interacted with. I'm flying United less and less because the service just sucks."
Pros: "Pleased with all"
Pros: "The service and convenience was excellent. Straight forward and smooth transition throughout boarding and catching connecting flight"
Cons: "The piece of mind given to me by the staff with baggage and connecting to the other flight"
Cons: "Long delay in Knoxville because of atc clearance issues and there is not much to do in the terminal. Only give snacks and water would of rathered a sandwich"
Pros: "The crew The entertainment options The power options The drinks"
Cons: "10 minutes earlier and the food would have been better. Then again, 10 minutes earlier and wouldn’t have made flight."
Cons: "Arrival time was delayed 2 hours and my itinerary fell apart. United could not assist me. I bought a ticket from Alaska Airlines from a different airport.to JFK."
Pros: "Ontario airport is so easy and convenient"
Pros: "The flight was on time."
Cons: "The staff had no meal for me despite me having ordered one. The entertainment system wasn't working and neither was the wifi to allow you to watch on your own device. Old planes with uncomfortable seats. Really poor airline."
Pros: "Service,management, food"
Pros: "Flight attendants tried but could not change situation"
Cons: "I losr one of two days- moving furniture Have to stay up another night to getready"
Pros: "They got my vegetarian food order right"
Cons: "Old airplanes both there and back, we had a choice of a few movies on a TV that we couldn't access on demand so you had to start half way through, and the quality was appalling. We were supposedly promised we could stream onto our devices via wifi but this didn't happen"
Pros: "Easy, convenient and everyone is nice and accommodating. We always get to SFO under an hour"
Cons: "Flight was full to capacity"
Cons: "The flight was full to capacity"
Pros: "Crew was helpful and friendly."
Cons: "Flight got delayed and almost missed my connection."
Pros: "It got us from a to b but not much more to be said!"
Cons: "The idea of the entertainment system broadcast to your hand held device is fine - it didn't work for me though."
Pros: "The fact that I got fully refunded, even though I still lost out on $500+."
Cons: "My flight was supposed to leave at 12, and all that Kept happening was me receiving text messages about delays pushing my departure time back to 5:35pm. I missed a big birthday event I was throwing for my class that I teach, lost out on money spent for the event and missed out on all the memories made that night. I never got to leave, ended up cancelling my flight. What a waste of time. Seems to always happen when I fly through United."