|September||Best time to beat the crowds (5% less expensive on average)|
|December||Most popular time to fly (12% more expensive on average)|
Average price of a return ticket
|RM 4,586||(avg. price over the last 2 weeks)|
Good deal for a return ticket
|RM 581||or less|
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Ontario to Southeast Asia.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Southeast Asia from Ontario is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional return ticket. You could then fly to Southeast Asia with an airline and back to Ontario with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Southeast Asia from Ontario up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "Simple check in and boarding, right on time."
Cons: "Business class seats not very long if you are tall. Western meal option is not really very western. Crew is a little too efficient- got woken up 90 minutes before landing to clear the mattresses. Lots of announcements- a bit too much. On time, and quick to respond to requests. Sake was good as was the ramen."
Pros: "Nothing to complaint. Excellent airline nowadays"
Pros: "Crew was attentive, food tasted great, the whole experience wasn't anything like the American style companies that try to shake you down for every penny and still get get ripped off."
Cons: "The whole experience was great for flying economy long distance. I will 100% be looking for Japan air as an option for any flight I do in the future."
Pros: "Japan Airlines always, always, always takes such good care of us, especially with the kids. This flight was no exception. I had forgotten to reserve a kid's meal for our kids (don't forget, parents) and they went well out of their way to make sure that the kids had food that they would like."
Cons: "Very good airline except for the fact that the staff at Narita airport."
Pros: "Crews were amazing."
Pros: "On time"
Cons: "No additional comment"
Pros: "Wonderful crew"
Pros: "very good"
Pros: "The crew was amazing. The meal choices were great !"
Pros: "even though I was in Economy class, the seat was comfortable, the food was good and the flight attendands were attentive and polite"
Cons: "Kiosk, bag service, One World Integration"
Pros: "The boarding process ran very smoothly and they dropped us off right in front of the stairs of the plane so we didn’t get wet in the rain amazing"
Pros: "Complementary sake and great rice cracker snacks."
Cons: "Come around more often to collect trash."
Pros: "Perfect service, never had a more pleasant and attentive crew"
Cons: "Movies were pretty much still the same as 10 weeks ago. Not possible to sleep in the seat in premium economy right by the toilets and galley. Constant door clattering and toilet flushing. In other cabins the noise wasn't as bad, probably better insulated?"
Pros: "Spacious leg room."
Cons: "The food is average. Could be much better. Eg, serve eggs like omelette for Breakfast. Only one choice . The other choice could be Jap menu vi differing it’s s Japanese airline. Flew JAL 2 yrs ago too. Food was not good. Also , toilets could be cleaner. There’s always a pungent smell."
Cons: "Flight attendants"
Pros: "Service was excellent. Premium economy seats well worth the few extra $$."
Pros: "The food the service and the staff"
Pros: "The food the service and flight was great"
Cons: "Food was awful. Huge hassle having to clear immigration pick up bags and check in again in Shanghai."
Pros: "Easily upgrade to premium economy class"
Cons: "Some staff lack of basic english"
Pros: "Excellent Service, food and beverage. Comfortable aircraft cabin atmosphere."
Cons: "in-flight Wifi is not working"
Pros: "It was very good no prO lens at all:)"
Pros: "Cabin crew were very nice. Food was okay, while the legroom was good too."
Cons: "Delayed flight, but the email notification from JL was lacking the most important detail... The new take off time! It was 70 minutes later than advertised, but then delayed by another five minutes on top after a late take off."
Pros: "Service was excellent and seats were comfortable."
Pros: "The staff were fantastic nothing was too much trouble and great fun attitudes."
Cons: "No entertainment systems."
Pros: "The business class layout was very good. Seats comfortable with excellent cabin staff and the food and its presentation was A+"
Cons: "Hard to think of something here...possibly better movie selection and having to bus from plane to terminal... But that's about it!"
Pros: "Beautifully presented and tasty Japanese food. Electronic windows."
Cons: "Not overly impressed with the 12:05am departure time. Western food not overly impressive. Having to travel from the plane to terminal by bus."
Cons: "No space for cabin bags. Late by 2 hours. Super rude and passive aggressive staff. Kept in bus at Frankfurt for 10 mins. Won’t fly BA again if i can help it."
Pros: "Attentive staff. Great food. Great service. Vast improvement over Cathay Pacific."
Pros: "This airline is efficient, polite, and has a great business class product. Seats are large and open. Easy to move into different positions. Tv is in readable large and clear with a mini screen in the remote. The food was outstanding. Waygu beef medium rare. Washrooms are the cleanest in the sky. Definite repeat!"
Cons: "Double standard"
Pros: "That I probably won’t have to deal with AA for a while."
Cons: "The boarding process was a joke. No seat assignments until the last second. The front desk personnel would not help us with a seat assignment and said they were “working on it”. I sat down with my wife in the waiting area and observed the front desk personnel joking around with each other for the next 45 minutes before the flight. Very unprofessional and not helpful. Not a good way to represent your airline."
Pros: "The seating on this plane was super spacious and comfortable- leg and seats. Also the seatbelt gave real room. The plane was cleaned; crew friendly, food delicious- featuring semi- famous chefs and well ventilated."
Cons: "Flights should enter from back to front that way you're not waking over people to get your seat.-"
Pros: "Flight time was not bad, not too long"
Cons: "Food options were bad, I offered to pay money for something better, didn't even have an option to pay for better meals, I don't think better meals existed for coach."
Pros: "So cramped. Very uncomfortable flight."
Pros: "Great service."
Pros: "Service and airplane are the best!"
Pros: "Always on time!"
Pros: "I got an upgrade!"
Pros: "Ms Yoshinaga went out of her way to make sure everything was smooth for my experience."
Pros: "JAL has always provided exceptional value for money and top notch service."
Cons: "Have taken several JAL flight the last 1 year and this flight was significantly worse than the last few. Especially the meals."
Pros: "The meals. The attention to service details. The seats are better."
Cons: "Ticket reservation follow up."
Pros: "Superb services!"
Cons: "I don't think there's anything I didn't like during my journey"
Cons: "Everything. Screens were small. Leg space was little to none. Food was trrrible. I will never fly with JAL again"
Pros: "Entertainment options were good"
Cons: "Food was mediocre and long waits for restroom"
Cons: "Everything was excellent. Left Bangkok on time and arrived slightly early but that’s good. Food was excellent and the staff were very helpful and friendly"
Pros: "Liked I got an aisle seat. But we should have that choice as we are purchasing the ticket"
Cons: "The boarding in lax"
Pros: "Flight perfectly on time. Crew not too friendly (Chinese style), but attentive and helpful."
Cons: "On this B777-300, the large Economy Premium is not quite up to the standard of other airlines flying the same model. The tray table, stored in the arm-rest on all rows, is tiny, and opens only a few inches, not enough for pregnant women or gentlemen with some mid-section padding. I could not use it at all, and had to balance my meals on my knees. Besides, when the passenger in front reclines his/her seat, the seat invades totally the space of the passenger in the back. I felt the passenger was resting on my lap. Forget using a laptop, or even reading a book: just watch your screen, a couple inches from your nose. Good for short-sighted people only! I tried EVA and was disappointed. I'll go back to my preferred airline, Vietnam Airlines."
Pros: "They are all very friendly"
Pros: "The service could be improved."
Cons: "The service could a little bit better English"
Cons: "More leg room"
Pros: "The food was great. The crew is great also. The seats are just economy seats. Hard to give them"
Cons: "There was a delay on boarding. Don't know exactly why as we where 40 minutes late when we landed in Seattle."
Pros: "To actually catch the flight BUT it was cancelled leaving me having to buy another $AUD666 ticket DISGRACEFUL BY BUDGETAIR AND EVA!!"
Cons: "For EVA to GIVE me a REFUND KAYAK can HELP me get a refund"
Pros: "Really happy as had a exit seat so lots of leg room"
Pros: "Smooth take off & landing! Great entertainment!"
Cons: "Food, not enough. Snack is not good."
Cons: "First time on Eva air this trip. They did a fine, fine job. Cost was competitive and it was a very comfortable trip."
Cons: "Plane was packed, we couldn’t get on line to check in early so ended up not sitting together"
Cons: "can maybe be a little bit less strict on luggage weight"
Pros: "Flight was what I had expected."
Cons: "Yet another delay, so departure as per schedule would have been good."
Pros: "The crew was very warm hearted to offer small toys to my 3-yr old niece to comfort him during the flight."
Cons: "The meal was a bit disappointed for it is only sandwich with cold chicken meat... not even offer hot food option especially for kids/elderly."
Pros: "Seat is very comfortable..."
Pros: "Takeoff and landing were smooth. Crew was friendly."
Cons: "The plane was small and no entertainment unit installed."
Pros: "Seat from taipei to jakarta is roomy & comfortable"
Cons: "The seat from taipei to seattle should be roomier as it relates to longer flight time duration"
Pros: "Crew was attentive and nice"
Cons: "More space for economy"
Cons: "Some way to soften the sleeping experience. Memory foam?"
Pros: "Great service"
Cons: "Not much I did not like"
Pros: "EVA airways seem to have gone out of their way today as the cabin crew service was excellent. Not one issue or complaint. The flight left on tine and was almost early into Heathrow apart from air traffic delay"
Pros: "Very comfortable flight, many amenities included. Meals were excellent. Hospitality was exceptionable."
Pros: "Hello Kitty themes"
Cons: "Coffee served diluted ."
Pros: "I have food allergies - and though I did not get around to notifying the airlines prior to the trip they did their best to accommodate me - even making sure that my return flight would include this request. The crew were top notch making sure that even the economy travelers like myself were very well taken care of, comforted and if asleep leaving notes to contact them for a meal set aside. I cannot say enough good things about EVA. Every airline could learn from EVA's attention to customer needs."
Cons: "Comfort, I need to get to where I can fly first class"
Pros: "Staff. Entertainment."
Cons: "Food was average. Space small. But economy always is."
Cons: "Awesome and excellent50"
Pros: "EVA graciously accept a name correction to my ticket where most of my name was correct but the first name wasnt. A big help. Unlike travelling in and out of China. So, i appreciated this help. Flying out at 2 am and arriving Taipei at 5 am was a good time choice too. Service on board was good. Lots of refreshments served. Nice plates used for meals in economy."
Pros: "Crew was the best part. They were very friendly and helpful."
Cons: "The food that I could eat was good, but there should be a no fish option. You have a lot of diet types available to choose from but none guarantee no fish. The process for requesting a special meal online was not clear and confusing. Seats were cramped and entertainment options were limited but still ok for only a 4.5 hr flight."
Pros: "I love that the crew maintains the bathrooms well. To me, EVA has the cleanest bathrooms of all the Asian and North American airlines I have flown to Asia. Crew is courteous and pleasant and helpful."
Cons: "The food seems to have gone downhill. I miss the special crackers with seaweed. The hot meal was like North American airline meals - blecchh. Very disappointing."
Cons: "It took 1 hour for checking in in CDG 1 terminal. I missed the next light because of the delayed take off. And they change my ticket to Thai airways which is the fastest from Taipei to next destination."
Pros: "Crew was very accommodating!"
Cons: "Just being in the plane in general. Sitting for 12 hours is really uncomfortable"
Cons: "Not much in choice of movies."
Pros: "The crew smiled a bit more and they were more helpful. Communication between captain and passengers was good. Take of and landing was very smooth."
Cons: "The food can definitely improve. Offer passengers more fluid; water, variety of juices."
Pros: "People were lovely and efficient"
Cons: "Seats were pretty ordinary"
Pros: "The food and drink."
Cons: "Being asked by a precocious young flight attendant if I was drunk. Demeaning and condescending. Luckily this was not within earshot of other passengers. I don't normally require politeness, but I don't expect rudeness either."
Pros: "Amazing food, comfy seats and good entertainments system"
Cons: "it always seems odd that they don't start loading the back of the plane first, perhaps i'm wrong but it seems logic thus you would not have a huge line of people standing in the aisle putting away stuff while you are mking yur way to the back"
Pros: "2 free meals, attendants were very nice and ready to serve, free wine and multiple coffee and tea and drink calls. Also the flight was cheaper than most, which credits all the previous feedback provided."
Cons: "Can't think of anything. Trip was pretty nice."
Pros: "Was quite nice for a two hour flight. They gave us a free meal again."
Cons: "Nothing I didn't like."
Pros: "Movie on board is good"
Cons: "Food not so nice"
Pros: "Food is good"
Pros: "Everything is perfect"
Pros: "Food & entertainment"
Pros: "Cabin crew works quickly; nobody plodding around."
Cons: "Only thing I would have liked was some pepper with my meals."
Pros: "The flight attendants are very attentive and polite. The journey was smooth. Overall great experience!"
Pros: "Same as above"
Cons: "Same as above Also flight was a but messy, and crew couldn't keep some passengers quiet"
Pros: "Pilot's landing was top noch."
Cons: "During boarding there was a crowd with no possibility to maintain social distance. Crew should have given propper instructions to avoid that."
Cons: "The best Airlines ever from every aspects, I’m frequent traveler of Turkish airlines and will be for good."
Cons: "For such a LONG flight, grateful to ask Turkish Airlines to make available bigger aircrafts."
Pros: "Staff is the best, very accommodating."
Cons: "It was an old plane so not much comfort in business class"
Pros: "Yes.The crew was amazing"
Cons: "To have a variety of foodstuffs especially the soft drinks. Hot Tea wasn't really hot.Just warm."
Pros: "Entertainment, and crew was nice"
Cons: "Seats and food. I had a dietary restriction (no dairy). But instead of giving me poached chicken and boiled potatoes be more creative and put more flavour. It’s lactose free not flavour free"
Pros: "Reliable, high quality service"
Pros: "It is always better when this flight is operated by wide body aircraft, as was the case with A330 this time"
Cons: "Excellent service by good mood personal and cabine crew. I enjoyed the short flight."
Cons: "I will never forget Turkish airlines again. They stole our money. We were at our flight on time but they wouldn't let us board. They then said we were no shows and cancelled all our remaining flights with no refund. This ended up costing us around $3000. We don't have this kind of money and I don't know how we will pay rent next month."
Pros: "All was really good"
Cons: "Long lines ( about 40 min) to get into transfer zone at the airport. I guess this is not aircompanu fault, but airport."
Pros: "I love the food❤️"
Cons: "2 hours delayed"
Pros: "Leg room was OK"
Cons: "No alcohol service, cabin lights not dimmed seeing it was a late night flight."
Cons: "Food may become better. Not twice meat, especially not late at night. Give an option for an omelet for example"
Pros: "The check in assistant put us on an earlier flight to Istanbul we didn’t mind as our next flight was at 8pm so had hoped to leave the airport."
Pros: "three main dishes. chicken. pasta. beef. I donot eat beef and pasta. I request her to give me chicken, but she told me that the chicken is finished. and donot ask me to take any other item."
Pros: "Not much"
Cons: "They pack biz seats in 7 across. Most airlines go with 6 across. Lack of space and they charge the same as other airlines. Low value for the money charged. Much better value using if you use any other airline."
Cons: "The head phones are terrible."
Pros: "It was good the service onsite the plane"
Cons: "It was delayed both ways coming in from Boston and jo apologizing or telling us what was the reason."
Pros: "Food and crew amazing..I guess Turkish airline going to be best"
Cons: "Boarding. The gates were cheep changing. Poor room between seats."
Pros: "Roominess of the business class seat and cabin, they provide a good seat and comfort is good for medium haul flights"
Cons: "The food, Turkish airlines dish up the same stuff all the time, lack of selection and in getting tired of it. Very middle-eastern fare"
Cons: "Didn't happen. My first leg to Athens was canceled which created a humongous headache since it ended up canceling my return flights. Air Canada had to put me on completely new flights there and back. I think this has taught me to go directly through an airline. Justfly was not helpful. Neither was Turkish airlines."
Cons: "Trip delay"
Cons: "Had a layover in Toronto. From Toronto we flew to Istanbul and then Venice. While waiting in line to board in Toronto, I was told my carry-on luggage was too big and needed to be put under. I asked MULTIPLE times where my luggage would be- either Istanbul or Venice (final destination) and EVERY time I asked, I was told my luggage would be waiting for me in Venice. Once we arrived in Istanbul I asked AGAIN if my carry-on luggage was here or if it would be in Venice and I was told it would be in Venice. Once we arrived in Venice, my luggage was nowhere to be found. The lost luggage crew (and 90% of the people in Venice) were completely rude and acted like we were a huge inconvenience for them. (I've heard that many Europeans cannot stand Americans, but we were not being rude or obnoxious at all to anyone- we just wanted a quiet, romantic vacation.) So safe to say that it was an extremely rough start. We were in Venice for the Glass Art Society Conference in Murano and due to my luggage being lost, had missed the first day and a half, therefore wasting hundreds of dollars. Luckily my boyfriend's phone worked in order to spend our first two days of vacation (not to mention the amount of money spent on international calling costs) tracking down my luggage, but again dealt with completely rude people who barely helped us with any answers and even hung up on us multiple times (and I'd like to add that despite my frustration, I made sure that I was not speaking rudely one bit). The best answers we received were from the people at the Istanbul airport who told us that Venice received my luggage hours before I even called Istanbul- which I do not understand why the Venice airport did not tell me this because I spent all day speaking with them. Once I called back the Venice airport to confirm what the Istanbul airport told us, they said (once again rudely) that they called me on my phone but did not answer (which I already told them that my phone did not have any service and to call my boyfriend's phone number). So to sum up: I will never be flying to Venice ever again."
Pros: "Largely pain free experience"
Pros: "The crew was extremely friendly. Main course had a variety and the prawns were especially good."
Cons: "No inflight entertainment even for business class passengers."
Cons: "Movies are not very new, i was asked to clear security again at istanbul gate after going to bathroom but i guess that makes me feel safe even though was inconvenient"
Cons: "Boarding was terrible, flight was late, no communication from the crew. Captain barely spoke English"
Pros: "I liked everything, from the inflight catering, check in, etc! I had to cut short my trip to Istanbul due to a family issue- they couldn’t do enough to facilitate a flight home at short notice at a minimum cost and most importantly expedited my return with the minimum of hassle- thank you Turkish!"
Cons: "No negative points to make."
Cons: "The food"
Pros: "Thr A330 has 32" pitch which was ok. The 2-4-2 seating made this less of an issue. Food was ok. Screens are decent and responsive."
Cons: "It's 32" for a 10 hour flight. Not really comfortable and enjoyable, and a squeeze throughout."
Cons: "Shake all the time,vomited"
Cons: "My taxi crashed on the way to Izmir, I missed my flight to Istanbul and my connection to Dublin in still stuck in Istanbul"
Cons: "Totally desorganized boarding, wrong door on ticket, no priority line....just not the way you expect things done by Turkish Airlines"
Pros: "Courteous service, onetime arrival,"
Pros: "Excellent crew service & food/beverage offerings"
Pros: "As always from Turkish Airlines, you get good service even for a relatively short flight. Puts other national carriers to shame."
Pros: "Comfortable, on time and as always good service from Turkish Airlines"
Pros: "Great to watch live sports. Loading was fine. Food terrible. Staff ok."
Cons: "Istanbul airport is so overpriced, crowded and small."
Pros: "Excellent service, onboard catering and transit facilities."
Cons: "No complaints."
Pros: "I didn’t like anything. Or maybe the only thing I liked is getting to my destination so I don’t have to be flown by that terrible airline anymore."
Cons: "The fact that Turkish airline clearly is too stingy to take proper care of their passengers. You don’t provide accommodation when people get a stopover which is disgusting considering it is an airline that is supposed to represent a developed country. This cancels out anything you feel is a plus about the airline. This needs to be sorted out."
Pros: "Punctual in terms of reaching destination, all else average."
Cons: "Less leg space, pantry service below expectations."
Pros: "No complaints about the plane, staff etc and its probably no worse than any other airline"
Cons: "Long overnight flight in Economy Class, little legroom. As I am larger than average and find it hard to sleep on flights, the cramped conditions were extremely uncomfortable"
Cons: "They made us wait for 2 hours out in the open on a winter night. They wouldn't let us in the terminal. It was outrageous. Everyone was extremely rude."
Cons: "I missed my connecting flight in Turkey as flight was delayed. It was my worst flight experience because nobody wanted to help me. It took an hour of being ignored by various TA staff to eventually get my boarding pass to the next available flight to London. I nearly missed that one as well because of it. The staff in Turkey was rude and unhelpful and most didn’t understand English properly. There were a number of others having the same issues, it was an awful experience."
Pros: "The crew is very nice and try to make the flight experience easier."
Cons: "They lost my luggage, and this is not the first time either"
Pros: "Overall flight is good"
Cons: "The crew is really not aware of how to deal with passengers of various levels. They don't seem to have the sense of responsibility..."
Pros: "Facilities are really nice"
Cons: "I only got one boarding pass at the check in."
Pros: "Very nice airplane and pleasant crew"
Pros: "Everything perfect and arrive to destination on perfect time."
Cons: "All positive."
Pros: "Very friendly and responsive crew. Announcements from the Capitan and chief of flight attendants are very informative and comforting. Seat positions: very good leg room (even in economy)!"
Cons: "Newer airplane, as 747s are kind of outdated now, especially for long distance flights. But overall had good experience with KLM"
Pros: "Great atmosphere, crew was excellent!"
Cons: "I’m 6’5”, so legroom can always be a complaint, but this wasn’t too bad. The plane appeared to be fairly old and didn’t have WiFi. Entertainment also was on an older screen which was navigated by using an old in-seat phone."
Pros: "Crew were excellent"
Cons: "Old aircraft. Uncomfortable seats in economy. Entertainment screens old and almost impossible to watch - watched my iPhone! No mobile phone charger."
Pros: "Confort and kindness"
Cons: "It was too cold"
Pros: "KLM are our airline of choice. A great full-service carrier with impecable standards."
Pros: "The socks offered in business were comfortable and nice looking. The red wine was good."
Cons: "The food was just average and the seat not too comfortable"
Pros: "Staff were professional and polite."
Cons: "Despite zone boarding, boarding and disembarkation were very slow. Passengers like me with flight connections were very anxious regarding missing these."
Pros: "The pilot and the crews were helpful about the transit. Pilot make up a lot of time."
Cons: "Flight was delayed, had to run to my next connection flight."
Pros: "the crew was wonderful, we got a nice Wrap and water, wine or coffee for free, not all airlines serve it anymore, we were on time and I got whatsapp message with updates of the flight"
Pros: "Food was great, enjoyed watching videos, staff very profession and friendly."
Cons: "Boarding was delayed and prolonged My Baggage was not transferred and was not available when I arrived in Dulles."
Pros: "Excellent crew, good food & movie selection."
Pros: "Seats were super comfortable, bigger than most planes with extra leg room. Food was excellent and fresh, amazing Dutch cheese sampler was divine. No nonsense staff who had all connecting flight info on hand when we arrived in Abu Dhabi. KLM staff were friendly and efficient. Fabulous airline."
Pros: "The aircraft"
Cons: "No overbooking next time!"
Cons: "KLM crew exceed our expectations"
Cons: "The KLM crew are always great serving and treating you. Well above many other airlines."
Pros: "Comfortable seat, great crew."
Cons: "Flight delayed, no USB port and no entertainment"
Pros: "Just as I expected. And I made my last connection easily."
Pros: "Crew great, boarding at Nice very organised, boarding in Amsterdam not so organised!"
Cons: "A queuing system would be better-it was a bit disorganised at Amsterdam!"
Cons: "Not being 1 hour late"
Pros: "Seat was comfy and spacious for economy class"
Cons: "Vegetarian meal was okay but could be more enjoyable if served with bread at start of meal."
Pros: "Very friendly crew and on time with no problems."
Pros: "Crew was helpful and food was very good"
Cons: "There was no entertainment on the flight from Vancouver to Amsterdam and this on top of a two hour delay in taking off which led us to have to literally run to our gate in Amsterdam to make the connection to Mumbai"
Pros: "The friendliness of the crew"
Pros: "Our flight was delayed in Bejing, than we loosed the booked flight of KLM. When we arrived in Amsterdam, we get the recheked in flight."
Pros: "Pleasant flight"
Cons: "We were delayed & missed our connection"
Pros: "Crew was amazing. They adjusted the seating arrangements so there was an empty seat in every row to give passengers more space. Very thoughtful and much appreciated. They served delicious meals, snacks, and water. They provided headphones, blankets and pillows. They took very good care of us."
Pros: "The crew are amazing! Attentive and friendly."
Cons: "The seats could have been bigger."
Pros: "quick/efficient boarding - good staff - good food - easy flight !"
Cons: "the connecting times for klm seem to be very close - if your running late to start - you may not make your next one -"
Pros: "well mannered and attentive crew - good supply of complimentary food/drink - good over all comfort"
Cons: "boarding was running very far behind - considering this is mainly a hub operations carrier - resulted in several passengers missing their connecting flights -"
Pros: "The crew were really helpful with people who had tight connections because of the delayed flight"
Cons: "I wish they had WiFi"
Cons: "The website I booked on and the Delta phone line on the printed ticket said that I had baggage when it turns out that I did not according to the check in staff and they made me pay."
Cons: "The check in desk was late opening & the carry on luggage size was smaller than advertised on their website, so it had to be put in the hold. Open on time to prevent less stress to travelers & give more accurate information about cabin luggage."
Cons: "Larger meals."
Cons: "Faultless handling of weather delay, causing missed connection and flight transfer. A well oiled machine, thank you."
Pros: "Friendly and efficient crew. I travel KLM often and always enjoy the flights."
Cons: "There were several flight delays and gates were changes a few times."
Pros: "Very personable staff. Food acceptable for airline fare. Ticket price was outstanding."
Cons: "Paid for extra legroom, but very narrow seats not comfortable. Very difficult to sleep. Old plane--could not hear movies and unclear screen. Music sounded OK and choice was good."
Pros: "We got to Amsterdam on time"
Cons: "1. Paying for the seats we chose...that will never happen again...I'll fly another airline first. 2. The food was terrible. I have flown KLM for years, this was not what I expected. 3. The plane was very dirty"
Pros: "Good comfortable seat with extra leg room. Pleasant crew."
Pros: "Flight duration"
Cons: "Very stingy with the drinks Cramped seats"
Cons: "My suitcase didn't come with the airline."
Cons: "Not enough leg room"
Cons: "Poor food, flight attend and finally baggage missing. Overall experience is extremely bad."
Pros: "MCR airport Mert & Greet parking was smooth and efficient."
Cons: "Flight was delayed 2 hours due to bad weather. Additional baggage payment to Air Baltic did not show up on the KLM system and we had to pay again. Nowhere to address this with Air Baltic even in Tallin. Handlers seem uninterested and refer us to ‘the website to address the issue.....’"
Cons: "Having to change my seat to accommodate a rude belligerent passenger, who had taken my seat, refused to move until spoken to by steward. She then made my flight a nightmare, until I let her sit in my aisle seat. Even then she was not satisfied, she abused me the whole flight damaged the screen so I could not use it until the steward fixed it. Demanded that I except any and all alcohol to give to her to drink. When I am tea total she then continued to abuse me. I asked the steward to move me he just shrugged his shoulders and said there was nowhere else. This is definitely my the worst flight I have experienced."
Cons: "Flight was delayed, landing at vce took an additional 10 minutes due to no one at the jet way. Luggage service was very slow"
Cons: ". I was shocked to see social distancing was not implemented with no seats apart and I was in the middle of four seats. If the journey is as important as the destination, then it already failed the minute I was seated in a very intimate setting alongside strangers and seeing the economy class fully booked. The airline defended this by saying they have special economy seats but I complained that this is not equitable since the seats are limited and not everyone could afford an upgrade. Even if they could, the passengers would still be seated side by side and the total number of passengers aboard a tight and enclosed space or load factor is still very high. The airline’s policy was so inconsistent with the very rigid rules of the different government agencies upon disembarkation."
Pros: "The plane was on time ,all good"
Cons: "A little more leg room... but all in all. Not to bad"
Cons: "I wish there's a better airport system and updated screening tools/machine in MIA so luggages doesn't have to be scanned and open 4 times before you get to the gate."
Cons: "The transfer in Manila was like nowhere else. After the security check we were sent outside where buses were driving to claim our checked-in luggage to take it for another check just to drop it one minute later. Anywhere in the world if you board a flight with a stop-over you see your luggage at the final destination, not the case if you fly trough Manila."
Pros: "Seat was great!"
Cons: "Long flight this good to offer drinks and snacks between meals"
Pros: "The crew was extra friendly. The seat was spacious. Good leg room."
Cons: "Main meal , too much rice for a westerner. Quality could improve a bit. Bread roll was below average."
Pros: "Excellent staff and airline! Comfortable seats, good movies. All excellent!"
Cons: "I wish airlines would offer a vegetarian option :( Even if that meant just pasta! It was hard having all 3 meals be meat based."
Pros: "you ripped me off"
Cons: "you ripped me off"
Pros: "You ripped me off"
Cons: "you ripped me off"
Pros: "Best in flight entertainment for any airline I've used"
Cons: "More food options"
Cons: "I have wheel chair and the crew of PAL is ignore it they dont like the same with Asiana and Korean Air they approuching us..."
Cons: "Flight attendants skipped/didnt serve our row any drinks."
Pros: "The crew was friendly and polite. Cannot complain. The seat in Premium Economy was better than expected. Certainly worth the upgrade."
Cons: "The food was good but could have been better. I don't really know what to normally expect. The cloth napkins and metal flatware were certainly appreciated."
Pros: "Yes, they were nice and approachable at all time. The seat was fine, I slept most of the time"
Pros: "The crew was amazing, the seat was excellent"
Cons: "Having the luggage checked in transit without going out to open it for inspection"
Pros: "seat not very comfortable"
Cons: "too crowded"
Pros: "More organized boarding via buses"
Cons: "flight was delayed by 1hr 13mins."
Pros: "The flight was excellent except for the food. They could have fone better."
Pros: "Business class was good but sears small"
Cons: "Flight to BKK better seats"
Pros: "Food and service were good, so was inflight entertainment"
Cons: "Plane VERY crowded Although it left Manila on time, it arrived 1 hour late in Toronto"
Pros: "A good value for the money. Food was ok, and the flight crew was friendly. Check-in was a bit unorganized but overall a good experience."
Pros: "Crew are very helpful."
Cons: "Need reclining seats"
Pros: "Crew very helpful and gave extra care."
Cons: "Soup was too salty."
Pros: "Flight was on time. No stop over, because it is a direct flight."
Cons: "The choice on the menu is not available, the bread was not given to us, because they run out, no apple juice because it run out too. Drinking water served, it is warm.They should offer some ice cubes or ask the passengers if they want ice... Other airlines, serves different juices through out the flight. Crew not communicating at all. Doesn't say anything or serve you with a smile."
Pros: "Flight was on time."
Cons: "Crew must smile and speak to passengers...poor body language. Waiting for our luggage in the conveyor and give to the guys for them to put a tag for transfer flight to London. If it is connecting flight, passenger should get their luggage in their final airport of destination. Causing delay, because we still have to queve in the immigration. Don't see the point in that."
Cons: "Check in at NAIA very slow with little information available, could not check in online 3 flights were boarding, same gate same 1 hour time period, confusing when Bangkok flight was boarding, boarding was also stopped due to a flight arrival Child in seat behind kicking/shaking my seat - no help"
Pros: "Great Flight Crew very Pleasant"
Cons: "It was a small plane but comfortable and comfortable flight"
Pros: "Crew was very friendly and attentive, movie and tv options were great."
Cons: "I appreciated that I was given a gluten free meal but one side was hot and the other side was slightly cold still. I am not sure how that could be possible, but it was my experience on that flight."
Pros: "Crew was cold but quite busy."
Cons: "Checking in was very slow and boarding process was very poor!"
Cons: "PAL is literally never on time. The terminal process was absurd - 300 person line to check in and print a boarding pass. Then it was 1hr late to boars and then >90 mins waiting on the tarmac. Just a terrible on-time performance and inconvenient process that is typical of PAL"
Cons: "Seats did not recline very much. Hard. Food was very plain and starchy."
Pros: "Crew, service, comfort, food extra superb,"
Cons: "Add games on your entertainment, as you have movies for all ages, and have music as well like country song or old favourites would be much appreciated.."
Pros: "Great crew"
Cons: "Security at manila airport is totally over the top. I am 100% for security but 5 checks!!!!"
Pros: "The experience was only okcustomer"
Cons: "Customer service needs to be improved and also online checkin (date option)."
Pros: "Truly friendly, service minded and happy cabin crew."
Cons: "A bit messy for the boarding but partly as unruly passengers"
Pros: "onboard service was good"
Cons: "17 hour delay"
Pros: "Nice seats in business, good food, nice crew."
Cons: "Door closed ten minutes ahead of schedule yet had to wait on stand nearly half an hour to push back due to airport congestion. Arrived in HKG late at a remote stand and had to use stairs and be bussed to the terminal. I missed the last HKIA Express train to HK"
Pros: "Crew was nice plane was comfortable"
Cons: "I have flown to Philippines many times with other airlines i hate to say it but PAL food is terrible The flight is long already but there was almost 2 hour delay and once i arrived in Canada it took about an hour to retrieve luggage Because i couldnt charge my phone due to no functional USB at my seat i was afraid i wouldnt be able to contact hotel shuttle"
Pros: "food, crew, comfort were Okay. In-flight entertainment could use more improvement -- probably more asian content or travel-related shows."
Cons: "the 6-7 hour delay was handled very poorly -- lack of information; no airline manager so the answer all passengers received were "We are sorry but we aren't in a position to answer that." When asked about possible compensation, the ground crew answered "We'd have to wait until we reach Manila (which was at least 17 hours away)" -- This just made passengers more irritated and the ground crew were forced to call airport security. boarding very unorganized on our return flight."
Pros: "Almost 4 hours. Reason 'traffic." Lame"
Pros: "3 meals, drinks, pillow, blanket, toothbrush, toothpaste and sleep mask were included. Staff was friendly and kind. Would definitely fly with them again."
Pros: "The check-in crew was very efficient and helpfull"
Cons: "Boarding was very delayed (1215am became 745am) with no announcement as to why until hours after flight should have departed. Food/refreshments was distributed but not allocated evenly. My elderly mother (the passenger) who was travelling on her own was only able to get a beverage"
Pros: "The service of Philippine Airlines have greatly improved. I have flown over 20 international airlines like Singapore Airlines, Thai Airways, Etihad Airways, British Airways, Lufthansa Airways, JAL, ANA, EVA Air, Korean Air, ASIANA Air , LAN Chile, Cathay Pacific, Qantas Airlines to name a few. And these airlines gave good service. The service of Philippine Airlines is good. They just need to add movies in all the regional flights ."
Cons: "The airlines need to add videos and movies. Without it, the airlines is like flying in the JURASSIC era!"
Pros: "Asked for window seat, said only have one at back of the plane, I said that’s fine, ended up with three seats to myself so got some sleep on an overnight flight. Gotta be happy with that,"
Cons: "Cabin crew had a tendency of not seeing me so I had to get their attention for the hand outs, no biggie"
Cons: "The lounge is awful."
Pros: "Comfortable seats , clean modern aircraft ."
Cons: "The entertainment was poor. No relatively new films . All TV programs were American. The Wi-Fi was slow at best . The crew tried hard but the attention to detail was lacking"
Pros: "PAL service is great. always hospitable."
Cons: "Food was mediocre. and a lot of the times they ran out options."