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Pros: Just as I expected. And I made my last connection easily.

Pros: Onboard crew were nice and polite. Flight was on time (a rarity).

Cons: The boarding crew was rude and unpleasant, the plane was boiling hot.

Pros: Friendly crew

Cons: Can’t think of anything

Pros: Comfortable seat, great crew.

Cons: Flight delayed, no USB port and no entertainment

Pros: The ground crew is helpful in fixing our seats. Boarding procedures are smooth and overall journey is comfortable

Cons: the airline can provide more options for us to selecting seat at self help counter. Provide options for food. There are 2 vegan meals out of 3

Cons: Delayed. Sat on the airplane for over an hour after already being delayed 30 to board the plane.

Pros: Kept us waiting at gate for 5 hours, the boarded us, then canceled flight and asked us to deplane. Only gave one meal voucher for two days.

Cons: After 2 hours of delay, cancel the flight and allow people to get sleep and give vouchers for 3 square meals as appropriate.

Pros: Flight on time!!

Cons: Cramped space, no leg room. Seat 17A won’t recline

Pros: The crew was good, very helpful.

Cons: The seat was not comfortable at all. I’m 6.0 and 150lb so not very big but my shoulders were already above the head rest. Also leg space was very poor. This was an American Airlines flight by the way. 777-300 airplane. I’ve had better flying experience before in the Same type of plane

Cons: complimentary water needed

Pros: Prompt service, clean plane, friendly stewards.

Cons: There was no complimentary water/beverages for a 2.5 hour flight - would have been nice but oh well.

Cons: The entertainment system broke down and the flight attendants seemed sassy

Pros: Great plane and staff

Cons: Delayed

Pros: very nice crew

Cons: my baggage was lost

Pros: Crew was great, very responsive and hospitable!

Cons: more lunch choices, especially choices without dairy products.

Pros: Boarding was quick and flight was calm

Cons: The coffe and breakfast.

Cons: I was sitting in premium economy and there was no food left. Unacceptable on a long flight. Also on long flight they should give you the can to drink. One little cup of liquid and NO food not even a bag of pretzels or cookies was offered. They could have at least come around with water only later on

Pros: Good crew

Cons: The boarding process was terrible. The boarding time changed every 5 minutes

Pros: On time departure and early arrival. Crew was great.

Pros: The ground crew is helpful in fixing our seats. Boarding procedures are smooth and overall journey is comfortable

Cons: the airline can provide more options for us to selecting seat at self help counter. Provide options for food. There are 2 vegan meals out of 3

Pros: Seat confort

Cons: 2 hours delayed, even tea has to be paid

Cons: Seats and entertainment

Cons: Too many delays including leading the gate due to ground staff leaving equipment behind the plane .... really ?! On the upside - announcements from 1st officer was good

Pros: Blanks were comfy, staff very friendly and the food was tasty

Cons: One overhead speaker was crackling and not sure if it worked quite right, couldn’t hear announcements very well.

Pros: Crew was helpful and food was very good

Cons: There was no entertainment on the flight from Vancouver to Amsterdam and this on top of a two hour delay in taking off which led us to have to literally run to our gate in Amsterdam to make the connection to Mumbai

Pros: very nice crew

Cons: my baggage was lost

Pros: The crew was amazing, flight on schedule and good entertainment.

Cons: Space is just reasonable on a long flight, even if there's seats more spacious that you could choose if you pay more.

Pros: Crew great, boarding at Nice very organised, boarding in Amsterdam not so organised!

Cons: A queuing system would be better-it was a bit disorganised at Amsterdam!

Pros: Crew was nice. No water or basic beverage service

Cons: Water or basic beverage service

Pros: Yes

Cons: Nothing except the airport

Pros: Comfy seats in coach!

Pros: Amazing crew , very accommodating , and friendly , professional, excellent!

Cons: Perhaps slightly better food, however choice of liquor & beer was excellent with tremendous service. 5 star service across the board.

Pros: Great Crew

Cons: Was a great flight

Cons: Actually getting the flight I paid for. Or at least getting a one way flight, like I should've had. Arrived at my destination 4 hours late.

Pros: Good flight

Cons: Delays

Cons: Not gotten cancelled on August 18 and delayed for 24 hours with no compensation for hotel we had to get. Then would be nice to not get delayed 4 times on today’s flight arriving home at 2 in the morning on a day we HAVE to go to work because we already are in trouble for missing previous day.

Cons: 1. In Flight Entertainment 2. Controlled In Flight Temperature

Cons: The flight from Manchester to Amsterdam has been delayed which led insufficient time for me to transfer to HK

Cons: Flight got cancelled

Cons: Don’t be late

Pros: Seats were small.

Cons: The boarding process was inefficient and long. The seats don’t recline and very little leg room.

Pros: Crew was lovely and kind, esp to babies and their clueless parents. I also like the safety video

Cons: Cuisine wasn't much in quality and the problem was exacerbated by industrial strike of BA Catering Services company in Lagos on the day in question. I experienced reduced quality, and I did not get value for what I payed for.

Pros: The crue was great. Food was great

Cons: Delayed. Sat on the airplane for over an hour after already being delayed 30 to board the plane.

Pros: Nothing

Cons: Flight was canceled

Pros: On time. Fast boarding. Comfortable seating.

Pros: Customer service was acceptable

Cons: Flights were cancelled and had to take another airline. Bags were also lost for 5 days!

Pros: The aircraft

Cons: No overbooking next time!

Pros: Crew great, boarding at Nice very organised, boarding in Amsterdam not so organised!

Cons: A queuing system would be better-it was a bit disorganised at Amsterdam!

Pros: The crew were excellent and seats were comfy.

Cons: Headphones for the entertainment centre.could have been better. Sound quality not great.

Pros: Slow service.

Cons: Better communication!

Pros: Good crew

Cons: The boarding process was terrible. The boarding time changed every 5 minutes

Pros: I was comped an upgrade to first class for the 25 minute flight. That’s something.

Cons: A flight that was already 39 minutes late to board, was another 50 minutes late to take off. You really do get what you pay for.

Cons: The airport at Chicago always keeps me on the tarmac arriving OR departing. One of my least favorite airports, and almost always my last pick.

Cons: Delays

Cons: Reduced quality in Cuisine, and problem exacerbated by industrial strike by BA Catering Services company on the day in question. I didn't get value for what I payed for.

Pros: Crew was great given the circumstances that British Airways had significant systems issue that caused significant delay and missing of connecting flight

Cons: Trip was a disaster

Pros: Blanks were comfy, staff very friendly and the food was tasty

Cons: One overhead speaker was crackling and not sure if it worked quite right, couldn’t hear announcements very well.

Cons: I missed my international connection because flight was three hours late.