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Flight got cancelled for good (apparently due to jet fuel concerns), and we had to re-book to Hannover, Germany instead.

Cancelled with no notification and no assistance from ground staff re options or rebooking, where to stay or how we could get home to LHR.

Awful seating. Bad food. Staff only have one bottle of water and no cans.

The prices and many to choose from: Very unfriendly unprofessional and difficult staff and lacked English skills. Had the pleasure to go to Istanbul in 2022 but went on Jordan Airlines and found Turkey a wonderful place with kind people. The experience as a first time flyer on Turkish Airlines was so disappointing that received not to go into Turkey was so upset about this cruel treatment

Boarding process is one of the worst i have ever seen. Poor planning and lack of experienced staff is vert apparent. Seat changes till the last minute was an added stress to the process.

Lost long time boarding because of a system anticipation done and they took to long to rectify when travel avant told them .

Very disorganised check-in and boarding. We won't fly with them again

There was a Turkish Airlines employee sat in 16A in the row in front of us. We understood that she was a Turkish Airlines employee from her interaction with the cabin crew and the fact that she boarded business but was sitting in economy with us. What annoyed us was the extremely loud conversation she had for the majority of the 12 hour flight with two men, one of which was leaning over the chair in front of her. This was annoying as they were so loud that my wife and I could still hear them despite wearing our noise cancelling earphones. No intervention was taken by the cabin crew. Secondly, she ordered some extra meals from the crew, which we believe to have come from business class, for her male friends. Seeing this in economy is very disheartening. Lastly, one of her male friends pulled out an e-cigarette and was only mildly reprimanded by the cabin crew. Overall, we consider this behaviour completely inappropriate of a Turkish Airlines employee. Next time we will book with Emirites, I don’t think that their employees would be allowed to behave in this manner.

My whole body was paining after such long flight. Seats are small. Leg space is too small. Food is good.

I requested a special meal (kosher) several months ahead of the flight . It was listed on the Turkish air website that I had a kosher meal. In-flight, there was no kosher meal. I was not able to eat during the nearly 8-hour flight. There also was no kosher meal on the second leg of the trip. The flight attendants said there was nothing they could do. They had no idea why the kosher meal was not provided. Very bad meal service.