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Cons: "Average for business class. Didn't get value"

Cons: "- The plane was set to a freezing temperature all the time made it really uncomfortable flight for most of the passengers. - Etihad mostly runs short of veggie food and passengers are asked to go for non veg option. Not cool."

Pros: "Crew excellent,food excellent,was very surprised after reading some bad reviews on the net."
Cons: "Having pyjama to wear will have equalised Qatar business class."

Pros: "The crew"
Cons: "sea food"

Cons: "Very quick through immigration and customs. Then a short cab ride to city."

Pros: "Everything was excellent. The entertainment system was also excellent."
Cons: "The flight had onboard wifi which was awesome to be able to be online during the flight but it did lack the level of service expected. Everything on the flight was fantastic except the wifi which kept dropping out"

Pros: "Flight was on time"
Cons: "foos service was terrible"

Pros: "Food and crew"
Cons: "Entertainment, comfort"

Cons: "My wife had a drunk passenger sitting next to her and the crew did nothing to stop the man from misbehaving.....what can I say to this inefficiency ??? I choose to not travel with ETIHAD ever again."

Cons: "We did order food vegetarian Jain but they didn’t provide that."

Pros: "Yes"
Cons: "Everything was great"

Pros: "Good value for money."
Cons: "Slow processing at boarding with unnecessary additional bag search."

Pros: "Helpful staff"
Cons: "Bigger and more comfortable seats"

Pros: "Well, it got me from Point A to Point B I guess"
Cons: "You cannot book seats in advance which is fine but one would expect that if you have 3 seats on one reservation, you would at least be seated together - nope 3 window seats all over the plane. Boarding was delayed for no reason. Bags took (no exaggeration) about 1.5 hours to come. And it is a hot mess with no carts"

Pros: "Seats are not too tight. Professional crew. Ventilation and overall aircraft comfort was good."
Cons: "Food can be better."

Pros: "Seats comfortable especially when plane not too crowded of course!! Blankets large and warm."
Cons: "Staff could be a bit friendlier Movie choice is ok but could be better Food can be improved drastically and could be healthier options"

Pros: "The flight was not full. . I had 3 seats to myself. So very comfortable and the crew had plenty of time to give individual attention . The flight was very punctual. Arrived 20.minutes early ."
Cons: "The food was a little cold ."

Pros: "The food and the in-house entertainment"
Cons: "My co passengers."

Pros: "Food was very bad so much salted"
Cons: "Make the food delicious not crabs"

Pros: "Clean & tidy planes. Good service. Sufficient legroom for me - I'm six foot two inches tall & the 787 was great. Much more room than the airbus we flew to Athens on from Tel Aviv."

Pros: "Flight cancelled"

Pros: "Everything is fine and good"

Cons: "Unusually the crew were quite stand off. Normally cheerful and accommodating this crew gave you the feeling you were in the way and tiresome"

Pros: "Aircraft was very good"
Cons: "Food very poor, staff mediocre"

Pros: "Cleanness + Friendly"
Cons: "Plane is little far way from terminals compare to Emirates flights"

Pros: "As above"
Cons: "As above"

Pros: "Nothing"
Cons: "Flight delayed Baggage lost & didn’t receive upon arrival"

Cons: "Warm beer"

Pros: "The flight was comfortable even though it was full. Punctual too."
Cons: "Not able to check in on line. Had to queue for 50 minutes at the check in desk. The passport control was almost as bad . I arrived at the airport 1 hour and 45 minutes before departure. By the time I had check in and pass through passport control and security it was just 20 minutes until flight departure time"

Cons: "It’s an old flight with improper seats and seating arrangements ..flight has dull ambience.the food menu most of items were same as of my losangles abudhabi flight .."

Pros: "As above"

Pros: "Fast track"
Cons: "Food"

Pros: "SERVICE VERY GOOD"
Cons: "FOOD NO GOOD AT ALL"

Pros: "the nice crew- the relative speed of boardinf"
Cons: "compared with Emirates, the movies/Tv choices are very limited and in addition, only available -after take off and stop being available 30 min before landing. very disaappointing compared with emirates when we can start watching content from the minute we are on the plane until the very last minute. also, the plane had very limited space dedicated to stretch legs compared to other A380 from other companies."

Pros: "was easy to find connecting flight info."

Pros: "Food service and seats"

Pros: "On-bard meals and service"

Pros: "Punctuality"
Cons: "Food"

Pros: "The staff were so helpful and friendly. Such a lovely bunch"

Pros: "Never flying with Etihad before, but it really impressed me with its roomy aircraft, friendly crew, well-rounded and creative e-entertainment and fine food for its amazingly affordable price. I was somehow selected by the airplane for an upgrade flying to Bangkok which even elevate all of my experiences above. A great layover program definitely recommended!!!"
Cons: "Flight attendants in the economy class could be more attentive and walk around more frequently to check up passengers needs and passing out waters. Need more care to the food sanitation especially open water because I had later diarrhea after drinking it. Could be more organized for lining up different seating zones onto the flight, also seat arrangement is a bit off because bothe times I was asked to switch seats for couples and families w kids."

Pros: "Entertainment and crew great. Enough food at proper times. Plane clean"
Cons: "Wish they had earlier check in for a 777 flight."

Pros: "The air staff were so good!!! So friendly and so attentive!!"
Cons: "Nil"

Pros: "Not much. Free shower at the airport was welcome."
Cons: "Abu Dhabi airport is poorly designed, crowded and confusing. For some bizarre reason, we had to exit the boarding area (we had arrived very early), and then re-enter at the end of a VERY long line, then dispose of the water we had bought AFTER we had already gone through one set of security checks, to have another bag search inside the boarding area. (???) For a 14 hour flight, you might expect a bit more in the line of amenities (like the Singapore Airlines pamper kit). It’s also nice to know on a long haul what you might be eating (a la Singapore Airlines menu card), but not on Etihad. Also the movies on offer through the entertainment system were a bit stale and dated. They also had no arrivals cards in English, and finding them at Sydney Airport is a nightmare. (Why do we still do the stupid things, anyway?) Then, to top it all off, after a tiring flight, Sydney Airport put on their best demonstration of appalling and confusing crowd control at the baggage carousels and getting through customs. Used to think Etihad was a quality experience, but it doesn’t seem so any more."

Pros: "food was great!"
Cons: "Same crew not that friendly"

Pros: "Nice crew. I'm a frequent flyer and my journey from Abu Dhabi to Cairo, the crew was very nice . (a preference for my first trip of the day though ;)) Everything was very good, except for the screen: on both planes I used this day, it didn't work but it was exceptional in experience. Free champagne! :p"
Cons: "Everything was very good except for the screen: On both planes that I used this day, it didn't work but it was exceptional in experience. The flight from Abu Dhabi to Cairo, no choice of food due to limited and badly anticipated quantities."

Pros: "clean plane staff"
Cons: "ice cold airport and flight. wore layers of cashmeres, a fur coat and hat, and blanket on my head-still froze."

Cons: "Food can be better (and has been in the past). Limited choice in entertainment. Crew could be more polite"

Pros: "We ended up being delayed on the flight for about 3 hours due to fog in Abu Dhabi— delays are always frustrating but the crew was absolutely fantastic. The head of cabin crew personally came by to explain the problem and made he passengers feel welcome. Excellent service all around, especially when the situation is unpleasant but not within anyone’s control."

Pros: "The four seats are really conjusted. It needs more room fir long flights."