Planes are confortables
Always late ? 3 flights this week with Garuda all 3 be delays. How they get away with this..
Prompt checkin and smooth on boarding
Didn’t like the food, the economy tight seats and to have to pay around 1000us $ for a potential upgrade in business class Other airlines upgrade elite passenger for free
Delay by 2 plus hours!
Garuda couldn't check my bags all the way to LA. Had to go through customs twice! What a pain!
Crew still manage to provide their excellent services instead of all of the problem related to boarding.
There's no dedicated Garuda counter for internet checked-in international passengers at Soekarno Hatta T3; you need to queue together with the other passengers. I've put a formal suggestion before to Garuda several months ago; seems nobody care. Gate information is confusing, initially shown gate number at *domestic* terminal; then changed again twice. In the end they took you on a bus-ride to domestic gate; need to climb a couple of narrow stairs (good luck for older people); the escalator next to it is set for descending only while the ground crew doing nothing. Then your plane are on the 7th queue for another 20 minutes. Food is mediocre, in flight entertainment suddenly went blank and resetting for several minutes.
|Flights arrive in||Surakarta City Adi Sumarmo|
|Flights depart from||Kuala Lumpur|
|Flight price||RM 878|
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