Find Cheap Flights from Kuala Lumpur to Mongolia

Overall were very good and I was satisfied w/ all the food and services.

Food was served to different people at different times and it wasn't clear why. The crew apologized for the wait. But it felt odd and inconsistent. They could use charging ports on each of the seats. Mine didn't have any. Also, they could've offered more snacks. It was a 12+ hour flight and no snacks were ever offered. Everything else was OK.

I find it was a bit hot before take off. If there is a way to improve the airflow it would be great

toilets could be cleaned more frequently, everything else was pretty good.

Pleasant business class flight experience with good onboarding experience. Flight service team was excellent with usual book-the-chef menu available

The consistency with Singapore Airlines is fantastic. Crew are always brilliant and food delicious in business class

Wish the seat don’t have restrictions, can’t fully insert backpack all the way inside.

Wish the underseat compartment don’t have a restriction, can fit a personal item such as backpack fully like most Boeing

Service was top notch and the attention to passengers is great. Takeoff and landing was on schedule. Food selection is good

The business class seats were very uncomfortable. When in lie flat position my legs were very restricted.

On time. Friendly and helpful flight attendants. The plane was clean. Having a wine available would have been nice.

Your staff was exceptional. Could teach the other airlines-rules on etiquette, and service. Excellent landings on flights, carried out by your pilots. Only complaint is long delay on return flight in Beijing, onto Vancouver.

Worst than I expected, crew was not attentive, meal was as disgusting , they didn’t even drink selections as they would to other passengers. I felt discriminated

cannot get seat information for LAX to IAH when check in in XI,AN

UA is ok. But check in was a very bad experience

I hate that you cannot check in online and when you are at the airport, there aren't any aisle seats left. Also, they could work a little on subtitles for their movies (not everyone is a native English speaker).

Nothing to complain of, the only reason I am not giving better marks is that I am used to flying with ANA and they are the top.

It's terrible that we can't do online check in because we didn't buy the tickets directly from Air china. It was not explained until I contacted Chatdeal and we could not sit together.

Communication between the captain/crew and the passengers needs to be improved.

Food and service are good. Bathroom was lack of lotions and cleaning. That should be improved.