RM 1,684 Find Cheap Flights from Kuala Lumpur to Papua New Guinea

My luggages were lost and the service attendant was extremely unprofessional. Despite presenting my luggage claim slips, the attendant stated she had “no record” of my bags and made no meaningful effort to assist. When I explained that the luggage contained our family’s complete scuba diving equipment, her response was dismissive, stating that she “didn’t care.” While lost luggage is frustrating on its own, the lack of professionalism and lack of empathy significantly worsened the situation.

A shameful national carrier. Service has gone down from the highs of a decade before. You don’t feel the Filipino hospitality. It’s an aging fleet. Nil comfort, and I flew premium economy.

Excellent! All flight related was memorable ! My first experience with Mabuhay Lounge,,, not so good

Great. Always great service and their pilots know how to land planes properly

Plane are getting old, almost an hour delay due to technical reson , after all passenger aboard. Took 4 flight on business class this trip and all the planes had an issues. PAL need to improve their planes.

Food could of been better. Crew was pretty much average. It was raining a lot on arrival, had to take a bus to immigration building,

Short flight with limited entertainment wasn't that bad. Staff was friendly and plane was clean. Meal was good.

Everything was very good but seats are small for a big man!

reach the standard, crew tried to fix up issues fast.

Overall the flight was a good experience. It is different from American Airlines because they board the back of the plane first rather than the front first. Food was decent. They gave out pillows ,blankets , and face masks. I did find this airline had faster flights back home than others. Less travel and layover time.