The crew are amazing. Very professional, polite, kind, and accommodating.
Flight attendants. Food, entertainment and most of all, be on time.
Hour late but understandable under the conditions. Taoyuan airport could have clearer signs language wise and more staff to help direct people.
Delayed. Not a full flight and whole rows left open with the paid seating. Food was ok. My beef meal only had one cube of beef the rest carrot cubes. Entertainment on personal device but didn’t know about it until the flight was almost done.
We are glad to have used China Airlines for our trip. Continue the good service! Thank you!
The flight was uneventful and the crew was kind and professional. Really appreciate the option to order a vegan meal for the flight!
I love my Delta crew, they were so welcoming and helpful.
I absolutely loved my flight from Taipei to LAX. I was originally assigned to a different seat, however one of the stewardess noticed I was uncomfortable in my seat. She offered to move me to a more comfortable setting. Although she didn’t have to do what she did, I am more than grateful and thankful for her doing so. My longer flight felt much more comfortable, just by her taking notice. I really appreciate her.
Overall was a lovely experience. The crew were kind and courteous throughout the entire flight.
Sat next to a woman who had her period. Blood was on her seat and on the arm rest between us. I ended up having period blood on my jacket and shoes. Very gross!
Complimentary light meal would be appreciated. But great flight crew service on all legs
Very old flight - time to retire it for newer airplanes
Absolutely terrible. I booked my ticket with ANA and underpricer/kayak asked me to change all my return flights to United. Customer service does not exist with United. Flight attendants are rude, self-centered, and unhelpful. The food is served cold and uncovered. The in-flight video controllers do not work properly. Premier economy tickets with ANA, allow you access to all airport lounges, while United does not allow access to any lounge. Mockery of an airline.
Terrible. Our first time back on United for 10 years, the seats in Polaris class are small and uncomfortable. They have squished too many people in to get more $$$. The staff are not friendly and not wanting to accommodate. I asked for two salads rather than a main meal and was advised no we wont do that. Then asked what I would like for breakfast and given something else anyway. I will not be flying United International anytime soon.
No plug in for phones. I met a few fun passengers and beverage service was very friendly.
Very turbulent trip made it pretty bearable, plus the lack of refreshments served and the lack of any air conditioning before takeoff which took an hour or more.
Great crew, excellent landing, good food. Over all great experience. Thank you!
Friendly and professional flight crew. Aside from departure delay after boarding, easy flight and smooth landing.
Efficient all round, very good crew. Short flight so the food, of course, was just snacks
I was in first class. The outlets at my seat did not work. The plane was shabby and run down. I had prepurchsed a day subscription for internet that was not redeemable. I had to repurchase the internet for my flight and then it didn’t work anyway. Quite disappointed in what was supposed to be the launch of a great vacation.