Crew was cordial, helpful and patient.
There was absolutely no complimentary service at all, a bit unusual compared to flights we've taken in the past (domestic and international). No offer of free water, what's up with that?!?! There was no entertainment on board for an overnight flight, no blanket, no pillow.
FLIGHT AIR CON TO COLD NOT ENOUGH TOILETS
I could not get on time at airport for check in, because the train got stuck 25min. When I got the counter 45min. Before the flight leaves, they told me that the flight is closed and they can not do anything to help me!!!
Going from one hot country to another so had no need for a winter coat... it was so cold on that flight I caught a cold
Delay one hour
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