Would you like to save as your currency permanently or for this visit only?
The staff is friendly and very knowledgeable on how to get to all activities and landmarks. The hotel is located right in the middle of everything that you want and need. Five stars!
Location is convenient, close to everything in the nice area Huge suites with comfortable beds and robes provided. Kitchen seems to have everything you need. Higher floor rooms are quiet of you don't open windows Carpet seems dirty, even though not that old. We found a clothing pin on the floor on the second day of stay - do they even vacuum? Air conditioner is very loud, we turned it off right the way. Thankfully the weather wasn't hot so it was ok for us. Safe was broken when we came in. They tried to fix it, didn't have parts. Safe stayed broken for four days- no calls or explanation. When I mentioned that I am not comfortable with open safe, I was told that I am accusing their housekeeping of stealing and they will call police. Nothing ever went missing and I never claimed anything- what were they talking about? The worst came at the end of our stay. My child needs a medication that requires refrigeration. This was one of the main reasons we choose a suite with kitchen for our stay. On the last day our plane was leaving long after the checkout time so asked Mr. Erick at the front desk to possibly put ice packs in the refrigerator for a day. First, he said that they are fully booked so he doesn't have a refrigerator available. When I explained that I am in a bind and no idea what to do, all of a sudden he had a room available. With one caveat- he wanted $125 for a few hours that we would keep ice packs there. He explained to me that this is business and he doesn't care about sick child and my medication. This incident completely ruined our experience - hotel lost customer and gained a negative review in social media.
Nice bed and bathroom area. Staff was nice! The window treatments did not cover entire window. The rooms are paper thin meaning the outside of the room is able to be heard and will wake you up. It was so bad that you could hear low voice conversations as well.
Staff are five star!!! Bldg is old and dates. Clean, but very dated
Location. Dated. Not particularly clean.