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Comfortable. Nice room. Accomodating. Felt overcharged for meals. Asked for a chicken breast and brown rice was charged for an entire dinner entree and very expensive. The meal was to feed my service animal.
They charged my card twice for checking in
I loved the hotel over all! It was so very presentable, clean, comfortable, and the front desk staff were very friendly and helpful. Our parking card didn't work and it was a hassle to get back into the parking and out of it .
Staff was very friendly, courteous, helpful and patient. Very clean and upgraded! Parking is kind of a hassle. You have to either self park (which I always do) or valet... self park is not bad, just trying to figure out how to get to the front desk from the parking structure is confusing, if its your first time there.
I really like everything. Breakfast was very good and everyone was very friendly and helpful. They answer all your questions.
Spacious rooms, quiet. The first room we checked into was dirty- hair on bed/pillows. We moved rooms. No amenities like fridge, shower cap, robes, etc. Very basic, simple but nice.. you have to ask for any of the "extras".
The complimentary wifi and how the staff was prompt at attending to our needs. Had to pay for parking
Room was very nice and the service was great. Parking is $25 per day which should be included for the amount of money to stay there.
Excellent location if you are going to be moving around San Diego, as you do on a vacation. Very nice pool facilities. Four excellent high end restaurants right across the street give you a choice of food (sushi,steak,fish,fondue) for business meeting, special family dinner or treating yourself. Movie & shopping mall close. Breakfast was excellent, but expensive. Take a drive to Harry's in La Jolla for some local color.
I love the room a lot. It is so clean and quiet at night. Staffs are very friendly The overnight parking is quite expensive. It is $25 for self parking and $32 for valet.
Beautiful hotel, we loved the lounge bar style and the rooms had a cool look to it. The staff was super friendly and helpful, especially Nico and the front desk. My husband and I enjoyed out quick romantic getaway and loved the proximity of this hotel. Although the bed was not uncomfortable it seemed that the box spring was broken.
I am a single mother with four kids under the age of 10. The kids really enjoyed playing by the pool, the activities the hotel had planned for the kids, the refreshments set out etc. The staff were extremely helpful, friendly and quick. Rooms were very nice and up to date. Entire facility was very clean. I would take my children there again. And on the flip side, it seems like a nice place to get away with a spouse. The ONLY downside was the $25 parking fee
Great for families, rooms are big enough for 4 Carpet is old and not that great housekeeping
I really enjoyed the beautiful beach of la jolla. it was also convient to have utc shopping center just across the road The long queues for breakfast in the morning and having to be there by 9 which I think very early
Our kids were told they can't hang out outside their room without grownups but that is so nonsense! Kids can be independent!
Breakfast is good. Nice, quiet, clean rooms. Comfortable beds Parking should be included in rate - especially for self park.
Water and snacks included Sofa bed very incomfortable. I had two rooms so we took mattress from one room to place on the other sofa bed
Free cocktail hour & breakfast = awesome
Very good staff
The service was very good, and very friendly
Great breakfast, very confortable too expensive, extra services all paid (parking, Internet)
The lobby is beautiful with Koi ponds and waterfalls. The front desk staff was super nice and accommodating, which was fantastic. The hotel was clean and comfortable. Room service was delicious and fast, and the staff that delivered it was so friendly! The complimentary breakfast was awesome as well, with made to order omelettes and such. There was also a free happy hour, which made it very easy to stay at the hotel to enjoy dinner and drinks. The bathroom. While it was clean, it was just "eh". For the price of our stay, I expected a bit more. It had a standard tub, with a standard shower head, that did have a few settings. It would have been nice to have a larger tub, or a jetted tub, with a removable shower head. It also seemed that the room above us was not carpeted, so we were able to hear luggage rolling around up there occasionally.
The hotel staff were friendly and the complimentary breakfast and evening cocktails were great. The second day of our stay there was no maid service for our room. It was a disappointment.